eufy

Shown for US

• Cloud Backup Basic (1 device) — $3.99
• Cloud Backup Basic (1 device) — $39.99
• Cloud Backup Basic(2 devices) — $7.99
• Cloud Backup Plus(10 devices) — $13.99
• Cloud Storage Basic(1 device) — $3.99
• Cloud Storage Basic(1 device) — $39.99
• Cloud Storage Basic(2 devices) — $7.99
• Cloud Storage Plus(10 devices) — $13.99
• Protection Plan Plus(1 home) — $9.99

Last verified 30 Aug 2026

Shown for US

• Free to download
• In-app purchases: $0.99 - $399.99 per item

Last verified 31 Aug 2026

Shown for US

4.6 71245 ratings · App Store

1. 5/5Unwavering top notch customer service

   The news about doorbell thumbnail images being uploaded to eufy cloud was alarming… however people need to know that Eufy is on top of this and making sure customers are aware that 1. They have a choice about selecting thumbnails or not, and 2. Eufy is not trying to steal personal information . The thumbnails go to their cloud storage just long enough to send them to phone apps and then they are deleted. I researched all the major security cameras before I bought a eufy system 2 years ago. I chose eufy because I could store all the data locally. Cloud storage is optional. I even drowned my indoor blink camera in a bowl of water before discarding it (I hate that technology winds up in landfills but there you have it). I had trouble with one of my first cameras and eufy replaced it immediately. They even replaced the mounting hardware at no charge even though the issue was mine rather than theirs. Today I talked to customer service rep David R. And my total confidence in Eufy is restored. No hardware is ever going to be perfect in the age of cyber theft but I’m confident that Eufy will be a leader. By the way, their batteries are Anker products and I have confidence in Anker as well. Power surge protectors, portable battery chargers for cellphones and tablets, and long lasting security camera batteries. Well done.

   1Houdini · 30 Aug 2026

2. 4/5Works well but have some suggestion

   I love all my Eufy security cams, I currently have 4 on my house that I am able to monitor most all areas except for private rooms inside and out of my home and it’s great to be able to check into my dog at home and the backyard or front yard for packages or just to feel more secure knowing my home is safe. Having said that the only issue that I would love to see an option for is a very simple user interface correction or bare minimum toggle option to go in and select ALL recordings to delete them or do whatever other tasks one might do. It is a tedious and annoying task to go through each day individually, hit select all, hit delete then have to wait two seconds for the pop up at the top screen to clear so I can click back another day to eventually clear all data when I want to. I understand videos after so many months gets deleted but also having 99+ on all of my cameras is a bit of a pet peeve of mine and it feels nice to occasionally go into the app and just delete everything saved on the drives. Please Eufy talk to your app devs and see if this small update can be done because it’s the easiest functionality to add for them and would make tons of peoples small amount of OCD love Eufy that much more. You can have the best hardware in the world but if your user interface to work it has annoyances left and right then the overall product looses users. Overall Eufy gets 8/10 so far though and I’d recommend it to anyone!

   Cjwelcome · 30 Aug 2026

3. 3/5Lock is awesome; app needs work

   The door lock itself is wonderful. Love the bright, illuminated keypad when you press any key. LOVE the fingerprint lock/unlock (works flawlessly for me). Very easy to use. The app is another story. It is very slow to respond when I arrive home. When I first open it up, it shows the door lock as being unlocked (it isn’t) and it takes several seconds for it to update itself and show the locked status. Several times, it’s hung on me in that “in-between” time and I’ve had to force close the app before it finds its brain again and shows the correct status. Tonight, two force closes did not solve the issue and I had to unlock the door using my fingerprint or keypad. I find the “slide down” to lock/unlock inconvenient. Why can’t it be a button I simply tap - red for locked/green for unlocked? I’d also like to see an Auto unlock feature based on proximity. In other words, give me an option so when I arrive home, the lock auto-unlocks the door without me having to use the app or keypad. I would also like to hear a different tone for locking and unlocking. Having that audible difference would be a better confirmation, in my opinion. Also - minor thing here, but quite annoying - the notification messages always use the full email address to identify who unlocked the door. You already have my name in the app account settings. Why not use it for the notification messages instead of my full email address? Thanks for listening. I hope some of these changes will make their way into future app updates.

   Vixyswillie · 30 Aug 2026

4. 4/5Options

   This is all New to me unfortunately I’ve had to get security cameras on my home after 33 years. I had some misfortune and now neighbors are just being plain ugly leaving all kinds of insulting things at my house around my front door main thing sad for no reason. hence I have to have proof for the police that have come here each night for the past five nights in time after time have to have proof. what’s so funny is nothing has been stolen it’s just for instance a huge shopping cart of trash left in my front door outside my screen porch front I’ve had a stolen bicycle put on my property so the thief that took it come back and get it later I’ve had can Tainer‘s of gasoline put in the back of the pick up truck so the thief could come back and use it for a moped of his now this thief is a squatter. i’ve never been the kind of person that has to show out but I am very good at doing it because of the upbringing I had in the schools I went to junior high school especially. The one thing I do wish is it would move with like a car I wish it would move with the motion of the car. I haven’t even had them for one week yet but so far so good because a month ago I was actually using my phone to follow cars that I thought might look suspicious and I did very good at that. also I was I had already gotten into almost a contract with ADT my daughter is the one that said hey want to try this thank God I did thank you again.

   no regrets Judy · 30 Aug 2026

5. 4/5Good but some things are annoying!

   I love having the wired doorbell and as a single mother I was able to install myself, it has great instructions. However, it takes some time to adjust your settings to how you like. I would receive too many notifications w motion detected when the wind blows so i set it to human onmy moderate sensitivity, but it only starts recording the event once they’re basically at the door. I’d rather it be from when they’re at least on the porch. I lowered the sensitivity so perhaps that will help. But my main issues would be there seems to be a lag at times when you get the notification there is a human or the doorbell was rung from when the app will open and load the camera… I have a good wifi connection too. It also seems to lag a lot or may not even work when using the quick response. I just had someone at my house late at night ringing the doorbell and it seemed like the quick responses weren’t working. I opened the two way communication and that works well, the lag doesn’t seem to be bad. But then Later I noticed the recording stops once you start the conversation! Why?! That’s a main part to have the recording in case something weird is done or said that needed to be reported! I’m not sure why it stops, less than the 60 second clip I had it set up for. After Google search it seems it happens to others too when the conversation starts. At least the video is clear enough at night that you can still get a good picture of the person. But those two things can hopefully be fixed with an update. Otherwise it works well, especially for the one time price! And the app is fairly simple to use or figure out.

   because222 · 30 Aug 2026

Shown for US

4.5 247686 ratings · Google Play

1. 3/5

   haven't been able to play a replay of a video in weeks. video always stuck at "decrypting video" but it rarely plays. wifi signal is good. I changed the video quality and changed to single mode, but didn't help

   Ivan Broski · 1 Aug 2026

2. 1/5

   AI detection is a joke. Shadows, clouds and a hibiscus plant are humans. Cameras are great, detection needs work

   Shane ????????????? · 1 Aug 2026

3. 5/5

   i love it

   Russell Landry · 1 Aug 2026

4. 1/5

   horrible service and horrible cameras, they brick them after a while so you buy more, not worth it, they are expensive and have horrible detection, not reliable

   La Reyna Mari · 1 Aug 2026

5. 1/5

   Issue: Severe lag and loading timeouts after 5 months. My Doorbell C31 has become progressively slower to respond and view stored video. The app frequently hangs on a loading screen for over 5 minutes without displaying anything. I have already attempted standard troubleshooting—restarting the hardware, reinstalling the app, and changing the Wi-Fi network—with no success. It seems to be a device or firmware issue.

   Lily Tan · 1 Aug 2026

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• Data collected — App functionality, Fraud prevention, security, and compliance, Account management — Personal info — Email address Developer declared
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