eufy

• Cloud Backup Basic (1 device) — $3.99
• Cloud Backup Basic (1 device) — $39.99
• Cloud Backup Basic(2 devices) — $7.99
• Cloud Backup Plus(10 devices) — $13.99
• Cloud Storage Basic(1 device) — $3.99
• Cloud Storage Basic(1 device) — $39.99
• Cloud Storage Basic(2 devices) — $7.99
• Cloud Storage Plus(10 devices) — $13.99
• Protection Plan Plus(1 home) — $9.99

Last verified 30 Aug 2026

• Free to download
• In-app purchases: $0.99 - $399.99 per item

Last verified 31 Aug 2026

4.6 71245 ratings · App Store

1. 4/5Works well but have some suggestion

   I love all my Eufy security cams, I currently have 4 on my house that I am able to monitor most all areas except for private rooms inside and out of my home and it’s great to be able to check into my dog at home and the backyard or front yard for packages or just to feel more secure knowing my home is safe. Having said that the only issue that I would love to see an option for is a very simple user interface correction or bare minimum toggle option to go in and select ALL recordings to delete them or do whatever other tasks one might do. It is a tedious and annoying task to go through each day individually, hit select all, hit delete then have to wait two seconds for the pop up at the top screen to clear so I can click back another day to eventually clear all data when I want to. I understand videos after so many months gets deleted but also having 99+ on all of my cameras is a bit of a pet peeve of mine and it feels nice to occasionally go into the app and just delete everything saved on the drives. Please Eufy talk to your app devs and see if this small update can be done because it’s the easiest functionality to add for them and would make tons of peoples small amount of OCD love Eufy that much more. You can have the best hardware in the world but if your user interface to work it has annoyances left and right then the overall product looses users. Overall Eufy gets 8/10 so far though and I’d recommend it to anyone!

   Cjwelcome · 30 Aug 2026

2. 4/5Sometimes Good Sometimes Not Good

   Preface this with, when the system works as intended… Video quality for price range is good to very good. The notifications and ability to include an image with notification is something that is standard at this stage of consumer grade expectations. Local storage is much more preferable to cloud based, giving the user the ability to decide when and to whom they want to share their data with. Would like to see WAY more reliability in their homebase and app. Would also like cameras to be able to write to the Homebase 3 without requiring use of the Homebase’s connection, if the devices are already on the same network…this limits the range of the cameras by a lot if they are not using the cameras’ own storage. At the moment of this review, most recent updates have made an entire ecosystem of cameras and Homebase 3 completely inaccessible…not good and sadly not the first time. Reviews seem to be downgraded by bad actors, based on the content I’ve read and what is deemed “most useful”. It would benefit the potential end user to sort reviews by most recent and read several. There are a lot of good reasons to choose this ecosystem, but with any massively broad range of products all targeting different audiences there will be plenty of opportunities for snafu.

   Person_actual · 30 Aug 2026

3. 4/51/2 BAKED

   I hope you're listening Eufy. The camera and homekit are doing their job, but this app has not been thoroughly tested by the devs. If all features worked properly this would be a good app, but unfortunately it still needs a lot of work. There is a feature to add familiar faces so that the alarm doesn't go off every time you walk past your own camera, but that important feature doesn't work. You can add a familiar face by using the camera on your phone or tablet, but the system isn't smart enough to recognize that same face when picked up by the Eufy camera. The better way to add a familiar face is to select a face caught by the Eufy camera and save it, as the angle matches what the camera is seeing. Unfortunately this feature never works. You select the face, name it, and select the corresponding relationship, then save. At this point you get a spinning icon while the app is supposedly saving your entry. The icon spins for a very long time, then eventually ends with an error and no information saved. I am running on the latest updates to my ipados, eufy app, eufy camera, and eufy homekit, with an abundance of memory available on all the hardware. The problem is definitely with this app. So until the devs fix it we have to choose between not using the system while we're home, or getting blasted by the alarm every time we walk past the camera. Another key feature missing in this iPad version of the Eufy app is the ability to enable/disable the microphone on my SoloCam 340. Fortunately the microphone control is present and functional on the iPhone version if this app. The camera would have been a constant annoyance on windy days if I had to rely on this iPad version because the sound was activating the alarm.

   RockyMtnLvr · 30 Aug 2026

4. 3/5Lock is awesome; app needs work

   The door lock itself is wonderful. Love the bright, illuminated keypad when you press any key. LOVE the fingerprint lock/unlock (works flawlessly for me). Very easy to use. The app is another story. It is very slow to respond when I arrive home. When I first open it up, it shows the door lock as being unlocked (it isn’t) and it takes several seconds for it to update itself and show the locked status. Several times, it’s hung on me in that “in-between” time and I’ve had to force close the app before it finds its brain again and shows the correct status. Tonight, two force closes did not solve the issue and I had to unlock the door using my fingerprint or keypad. I find the “slide down” to lock/unlock inconvenient. Why can’t it be a button I simply tap - red for locked/green for unlocked? I’d also like to see an Auto unlock feature based on proximity. In other words, give me an option so when I arrive home, the lock auto-unlocks the door without me having to use the app or keypad. I would also like to hear a different tone for locking and unlocking. Having that audible difference would be a better confirmation, in my opinion. Also - minor thing here, but quite annoying - the notification messages always use the full email address to identify who unlocked the door. You already have my name in the app account settings. Why not use it for the notification messages instead of my full email address? Thanks for listening. I hope some of these changes will make their way into future app updates.

   Vixyswillie · 30 Aug 2026

5. 2/5Was great now it’s not

   Previously I was very happy with my Eufy security system. I had a variety of cameras set up inside the house as well as outside. Their solar charging cameras are great. They almost never need to be charged with a cord if you have the settings right and the picture quality is very good. However, over the last several weeks I have had issues with all of my outdoor cameras just no longer recording. The batteries are good, they are connected to the network and I can watch live feed but no recordings are captured. I changed the settings on all of them. Made sure software was up to date and then finally decided to restart the home base and that “fixed it”. But 6 hours later, the cameras stopped working again. This cycle has continued happening. And it’s not like I get an alert. 3 of my cameras still work, but the outside ones stop and unless I am really paying attention or I go into the videos captured and notice that I have nothing from those cameras I won’t know it! The only way to “fix” it seems to be to reset the home base but sometimes I’m having to do that multiple times a day. Meanwhile, I’m missing packages being delivered and anything else. I reached out to Eufy, gave them all my camera logs as requested and all of other painstaking information they wanted and have still yet to hear back as to a real fix. Unless I get a real and long lasting solution, I can’t in good faith recommend this product. It’s not dependable.

   brighteyes17777 · 30 Aug 2026

4.5 247686 ratings · Google Play

1. 3/5

   haven't been able to play a replay of a video in weeks. video always stuck at "decrypting video" but it rarely plays. wifi signal is good. I changed the video quality and changed to single mode, but didn't help

   Ivan Broski · 1 Aug 2026

2. 1/5

   AI detection is a joke. Shadows, clouds and a hibiscus plant are humans. Cameras are great, detection needs work

   Shane ????????????? · 1 Aug 2026

3. 5/5

   i love it

   Russell Landry · 1 Aug 2026

4. 1/5

   horrible service and horrible cameras, they brick them after a while so you buy more, not worth it, they are expensive and have horrible detection, not reliable

   La Reyna Mari · 1 Aug 2026

5. 1/5

   Issue: Severe lag and loading timeouts after 5 months. My Doorbell C31 has become progressively slower to respond and view stored video. The app frequently hangs on a loading screen for over 5 minutes without displaying anything. I have already attempted standard troubleshooting—restarting the hardware, reinstalling the app, and changing the Wi-Fi network—with no success. It seems to be a device or firmware issue.

   Lily Tan · 1 Aug 2026

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