Lowes Foods

• Free

Last verified 30 Aug 2026

4.2 1264 ratings · App Store

1. 5/5Lowes Foods to Go- new app

   The new app has made my shopping experience online and in store more efficient! I love that I can build a shopping list for in store shopping and it says exactly what aisle the item is on. This saves so much time! I also love the barcode feature, so when I’m out of an item I can scan it quickly before I toss the container and it’s in my cart. Each item is also easier to add, delete, or write a note than the old app. I like how the notes are not saved from each purchase because I used to forget that I had a note in something that was usually a one time need. The personal shoppers who make my orders happen are the best! No other grocer is this personalized and calls you to discuss any out of stock items and suggest alternatives. I love knowing that my shopper is an employee of the store who meets the Lowes standards vs. having no idea who my shopper is with other grocery fulfillment. I don’t know any other grocer who goes to the level of personalization and care for each order than Lowes Foods to go.

   Southernmommalife · 30 Aug 2026

2. 2/5Miss old app…appreciate new features.

   I’m not going to completely dis the new app. I enjoy the new look but really miss the features of the old app. When my husband and I would shop we would build a cart based off of pre-made lists for weekly shopping and the cart would be organized by produce, dairy, canned goods, etc. The new app makes grocery shopping very difficult because it isn’t organized and things don’t appear in any order. I have a handmade list on google keep and organized my list the way the app used to be. It also used to be very easy that if I wasn’t able to make it to the store I could VERY EASILY switch my list over for pickup. Also a couple of years ago I had to get a new rewards card and none of the items I have purchased over the last couple of years are saved in my lists. The data saved in the new app is from the rewards card I had years ago. This has been frustrating and really has deterred us from grocery shopping at Lowes. I could probably get help from customer service but this is something they shouldn’t have to deal with. I appreciate the attempt at the new app and the interface looks great. However the user experience and changes made to the app were not made with the customer in mind.

   aojordan · 30 Aug 2026

3. 1/5If it “ain’t broke” …

   I understand businesses and organizations need to refresh and update periodically, and typically I’m a big fan of eagerly trying something new, but the new version of this app is way too disorganized and frustrating. There are a LOT of reasons, but one big one for me- In the previous version, my cart was organized by type of item ordered: meats, deli, pantry, household products, etc. That allowed me to quickly see if I’d ordered something by mistake (think the Mega stack of Pringles vs. the original sized can. I don’t need both) I’m spending far too long just getting my order together, because now the cart displays in the order you added an item instead. There was very little advance notice of the change too. I was just locked out of my app one day. If there is no way to restore the previous version, I won’t renew my subscription. It’s a waste of time. I will say this one positive thing though: my shoppers have all been wonderful, and this new version allows me to leave them a note. App developers, instead of making such sweeping and poorly thought through changes, why not just add something as nice as a place to thank your shoppers to your original, easier, and less time consuming version?

   Shellibrating life · 30 Aug 2026

4. 1/5Buggy

   For starters, if you use PayPal to check out, you cannot do that on the app. You can only use the website. Second, half the items that are in the store are not in the app or on the website. It is not updated very regularly. Third, if you are shopping on the app, and add a substitution or add a note to an item, and then go to the website to complete your purchase as I have to because of the whole PayPal issue mentioned above, those notes and substitutions are gone. You have to add them all over again. Fourth, if you have multiple store coupons, like the $10 off $50 and then a brown bag coupon where you get five dollars off for spending $20 or you get $4.95 off getting so much pick and prep, some of those coupons will drop off after you’ve paid and checked out. You won’t notice it until you pick up your order and your receipt is $10-$15 higher than the original order. Headquarters knows about this and it has still not been fixed. I constantly have to call the store to get credits and refunds. The store is sick of hearing from me I’m sick of calling them. It’s not the store’s fault. Fifth, items just randomly disappear out of the shopping cart. I take screenshots as I am doing my order now so I can compare them with what’s in the cart right before I check out and there’s always some thing that was there and when I check out it’s gone. So I have to add it once again. this is some thing I have mentioned to the store on numerous occasions, apparently headquarters doesn’t care. Lastly, many many many many many items have the wrong picture for the item listed. You could have a bottle of ketchup with a picture of a cantaloupe. A lot of items don’t have photos and have never been updated months later. At one point, I was sending them the pertinent information… essentially doing their job, and finally I said enough is enough. Due to a disability, I have to shop online. I don’t have the luxury of shopping in the store. Lowes is making it a miserable experience. If Publix in my area had grocery pick up, I would go there, but they don’t.

   NikkieLynn · 30 Aug 2026

5. 1/5Trash App

   Signs me out randomly, so every time I'm in store trying to clip a coupon, I usually have to sign back in. Not to mention that once I'm finally signed back in, 99% of the time when FINALLY I go to clip said coupon, instead of actually clipping the coupon it gets stuck in an infinite loading process during the clipping process. So the coupon never is actually clipped. Then I have to go and complain to management and get them to override the purchase and manually give me the discount. Every. Single. Time. Oh and did I mention that EVEN IF I somehow managed to clip these coupons, I can't even use my LINKED phone number to pull up the digital coupons?? I have to pull up the app (which doesn't work) and scan the barcode from the app (which still doesn't work because like I said previously...the coupons rarely (if ever) actually with even I try to clip them.) As much as I love Lowe's Foods, this app pisses me off to no end. Do better.

   Quan24 · 30 Aug 2026

Privacy

Accessibility

No accessibility labels collected yet.