Harris Teeter

• Free

Last verified 30 Aug 2026

• Free to download

Last verified 7 Aug 2026

4.4 15000 ratings · App Store

1. 1/5Carts

   There seems to be two different carts that don’t sync. It’s very frustrating. If I “shop a deal” through the weekly ads tab then those items go into a tab that’s within the weekly sales tab window. But if I search for an item and add it to my cart, it goes into a different cart without the items from the weekly ads. Also, tonight the app kept “encountering a problem” and had to be refreshed constantly. Oh, and it never keeps me signed in or remembers my store. So I have to sign in and choose my store each time. It’s frustrating because I build my cart throughout the week as I think of things I need. ***sept 2024 edit: it’s AWFUL. It makes me so sad because I love Harris teeter! Unfortunately, during the school months while I’m working, I shop mostly at Walmart because their app WORKS. I can spend 10 minutes on my recess break to place an order and the groceries are waiting for me at my door when I get home. It’s a shame because HT has better quality products and employees but the company is losing A LOT of money just from me because their app is useless. I encourage the app developers to look at Walmarts app and follow suit. Walmart functions, is easy to reorder frequent items, I can add something I forgot after placing my order, I get easy to use text notifications about substitutions and check in. But no app stands a chance if it doesn’t even work at the most basic level.

   Whitmeier · 30 Aug 2026

2. 1/5Worst app ever

   This is so difficult to ‘shop’ for anything now. They totally ruined thier shopping app. Tried to place an order and what would usually take me a few minutes took close to 30 or more minutes. Tried to leave a note like you used to be able to do wasn’t an option while shopping but I went back after placing the order & found I could leave notes there. Also substitutions was turned OFF but when reviewing it was allowing subs for some items! A conflict in picking up our order came about so tried to change that & couldn’t so had to delete the whole order and start over. These may be bugs but it was so dang frustrating. They may have lost me as a customer. I worry about other seniors trying to navigate this horrible ‘update’. The person who designed this as well as the person who approved it should be fired. And what about the 29cent a lb Turkey that is shown but can’t be bought evidently. The old app was so much BETTER! Oh and I have figured it out!!! They need more money from us. Placed an order and they’re out of several items, order went below $35 … not because we didn’t order enough but out of stock items & THEY CHARGED US THE PICKUP FEE!!! The app also makes you ‘linger longer’ shopping thus trying to get you to impulse buy like when they rearrange the shelves at the store. Greedy! THE WORST APP EVER

   isit because i gave one star · 30 Aug 2026

3. 1/5Worst app ever

   This is so difficult to ‘shop’ for anything now. They totally ruined thier shopping app. Tried to place an order and what would usually take me a few minutes took close to 30 or more minutes. Tried to leave a note like you used to be able to do wasn’t an option while shopping but I went back after placing the order & found I could leave notes there. Also substitutions was turned OFF but when reviewing it was allowing subs for some items! A conflict in picking up our order came about so tried to change that & couldn’t so had to delete the whole order and start over. These may be bugs but it was so dang frustrating. They may have lost me as a customer. I worry about other seniors trying to navigate this horrible ‘update’. The person who designed this as well as the person who approved it should be fired. And what about the 29cent a lb Turkey that is shown but can’t be bought evidently. The old app was so much BETTER! Oh and I have figured it out!!! They need more money from us. Placed an order and they’re out of several items, order went below $35 … not because we didn’t order enough but out of stock items & THEY CHARGED US THE PICKUP FEE!!! The app also makes you ‘linger longer’ shopping thus trying to get you to impulse buy like when they rearrange the shelves at the store. Greedy! THE WORST APP EVER

   pat loves purple · 30 Aug 2026

4. 1/5Terrible new app!

   The new app (released fall 2022) is a complete fail. The old app wasn’t perfect, but I was using it regularly for several years. With the new app, I tried shopping the specials, but they didn’t end up in my cart; I had to go back and search for them to get them in there. Then, after I placed the order, I got no text notifications (or phone calls) about when my order was being shopped, whether they made any substitutions, or whether my order was ready. Weirdly, I got an email, reminding me to pick up the order, and from there I could click to say I was on my way, but after that there was no notification that they knew I was on my way, so I still had to press the button at the call box when I got to the store. When the employee, who was very nice, brought me my order, he said, did you know we made substitutions? So they had made substitutions, the app just failed to tell me (also, I assume from his question that other people are having the same problem). Then I did receive a text link to my receipt (so it’s not like they don’t have my phone number). In addition: the VIC specials on the app were different than what I saw in the store. There’s no information about when a sale expires, like there was in there old app. You can’t ask for less that a pound of deli cold cuts or give special instructions. I’ll be switching to Wegmans.

   lizdurham · 30 Aug 2026

5. 1/5App won’t let me create a acct.

   I’ve tried several times to create a acct so I can use mobile pay at the registers. I use Apple Pay mostly now. Teeter use to be where we did most of our shopping. But since we’ve been using Apple Pay for the past 6 months or so? I only use Teeter to pick up milk or only when I need a couple items. Which is a shame bc Teeter is the closest grocery store to our house. (Less than a mile away) I seen they was now offering the use of Mobile pay now, but only through the app. Which it will not let me complete the sign up process. It keeps saying I will need to call customer service to complete the sign up process. But the only hours they accept phone calls is bad for me. So this poorly made app is costing Harris Teeter business. After reading other reviews? I will never try to place a order through the app. Lol. You can’t just substitute someone’s items in their order without any communication. Smh. Sounds like the old version was far superior? I hate when companies do these updates and completely ruin what was good about the app. Updates are suppose to improve issues, not create issues! Why y’all don’t just accept Apple Pay without having to use this flawed app is beyond me? But Harris Teeter along with other Stores are losing lots of business because of this. That has become the main deciding factor as to what stores I use now! I will attempt to activate this app one more time. If I can’t make it work? Harris Teeter will just lose our business completely…

   islhmte77 · 30 Aug 2026

4.3 10410 ratings · Google Play

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• 96.3 · 4 Aug 2026