Whataburger

• Free

Last verified 30 Aug 2026

• Free to download

Last verified 28 Aug 2026

4.7 157546 ratings · App Store

1. 5/5Best shakes ever!

   My eldest daughter has been literally fighting for her life! This is her second time fighting cancer. We had to Travel for around 2 hours to get to her treatment. She would not feel like eating anything at all. Her son ( 5 yrs. Old) would always be hungry so each day we would stop and get him a burger and myself the bacon burger and each a vanilla shake. I ask my daughter to try a shake to see if she could keep that down. Reluctantly she tried a strawberry shake and it was like a symphony started playing. She was able to keep it down. Others tried to get her to try shakes elsewhere and she refused. No she said that whataburger has the best shakes of any place. They are nice and thick and so refreshing on these daily road trips to the oncologist. And all of her other appointments. Now her young son alway ask for the shake with his chicken strip meal. She love the burger too. She finally was able to start eating. Her son ask if it’s a what a shake day? We said no it’s What a burger… but he insisted it’s what a shake day. We travel in her son’s old truck most of the time. The ac went out and it’s really hot here in Texas but we just roll the windows down and away we go…knowing that the milk shake is going to taste even better today. So thank y’all for being on this journey. And thank y’all for the best shakes…it brightens our days and gives my daughter some nourishment too! 🙏❤️🙏

   western rookie · 30 Aug 2026

2. 2/52nd class customers to in person orders

   First off, I love Whataburger. I initially downloaded the app to make it more efficient for me to make an order and just pick it up. Seemed simple. Unfortunately that’s not the case. Every time I make an app order and pick up the order I notice I’m waiting longer than people who order in person at the counter. It bothered me so i started ordering through the app and going through the drive through instead because I want the points. Today was the straw that broke the camel’s back. I app ordered a 75 cent burger and went to pick it up. There was a crowd of people but I understood waiting. I waited an hour and never got my order. When I asked one of the runners they told me that they have one station handling online orders while the rest are handing in person orders. They were allowing a backlog of online orders to pile up with no real intent to fulfill the order in a reasonable amount of time. Over one hour isn’t a reasonable amount of time while in person orders were getting fulfilled in 20 minutes. There is no real benefit of this app except cashing in points. I recommend screenshotting your QR, delete the app, and scan the QR for inperson orders. You get your order prioritized over app orders and don’t have to wait long. The refund process is a pain too so I don’t like that rather. Poor user experience.

   Mr.Impossible1 · 30 Aug 2026

3. 1/5The Worst App Ever 0 Stars

   I really am not a person that tends to write reviews on apps- whether good or bad. However, my experience with this app immediately gave me all the motivation I needed to write this review. If i could give this app zero stars I would without hesitation. The app is fine until you actually try to do ANYTHING on it. I had a birthday offer I planned to use today and so I went on the app to make my order, but the app constantly crashes and made me wait on a loading screen just to not complete the action?? For example, I pressed order now under the offer and it would load for more than FIVE entire minutes and still not take me to order like it prompted. I had a little bit more luck when I left the app and kept going back to the app, however even that was making my experience worse. I tried leaving and resetting the app over five times before the app finally took me to choosing the location after selecting order now under my birthday offer. As you can probably expect, after finally making it to the page where I am able to choose the location it caused another ten minutes of waiting. I wasn't even able to make the order after that because it wouldn't even load the menu after ANOTHER ten minutes of waiting after painstakingly choosing my location. This is seriously the most frustrating experience I've EVER had with any app. The app is completely unusable. I even tried deleting and redownloading the app and then had MORE issues trying to log in again. I was anticipating using my birthday reward today but was unable to do anything on the app after trying for over 30 minutes total. This should not happen. I ensured it was not connection issues or any type of user error that could've caused this. It's the app itself being broken and just terrible to use. So frustrating and unacceptable.

   SUPERRAMENNOODLEEATER346 · 30 Aug 2026

4. 1/5BLINDED by THE LIGHT of 1,000 suns! Ocular SAFE tip- but privacy policy is VILE

   Final 2026 update- take a moment and read through their privacy policy and the terms of service that you have to agree to when using their app…. Even if it was a flawless app (it’s anything but) it still wouldn’t be worth the trade off that it demands from it’s ridiculously wide reaching personal data practices Updated -the destruction of cones in my eyes is finally put to a stop! If only sooner I’d have known that you can use the standard ios accessibility settings on your device (current ios18) to apply changes individually on a per app basis (found at bottom of main accessibility menu) . Adding the whataburger app and then setting it to use smart invert (Id long ago set dark mode and reduce white point by 25% to apply phone wide for personal preference) makes for a much more comfortable experience especially when you’re a passenger heading late night for yumminess and ordering en route risks potential short term vision issues for all occupants due to the whole one million suns thing……, The new design of the app for March 2025 is quite offensive to the eyes in not just its harsh piercing tones and lack of dark mode or inverted lighting colors, but it is far more cluttered and chintzy in comparison to the former version….thankfully the food is still awesome

   CometDwN_ramaMew · 30 Aug 2026

5. 1/5Terrible app for a great burger

   I used the app yesterday to order ahead. One burger, two large onion rings. The onion rings have a slider for size but no quantity. Had to edit order to increase quantity and remove a random “ice” that was added. I guess that was when the app decided I wanted 2 of everything and doubled my burger as well. There is no quantity listed for burger when viewing order but I guess I should have noticed that $8+ was too much for one. I chose a pick up time an hour past ordering. After confirming my order it wanted me to click another button to “start cooking”. I didn’t know when I was supposed to click that. Is it to complete my order and send to store or was I supposed to wait until I was on my way to pick it up? I decided to wait but my food had obviously been sitting under warmer since shortly after I confirmed. On same page as “start cooking” was a link to “let us know you’re here” that I guess wanted me to call the store from within the store. Stood at the “online ordering” register and was ignored. Tried to pull up my order but it just brought up the map for choosing my location. I finally got the attention of a worker who gave me my order based solely on my knowledge of what was in the bags. The app is not user friendly - took a while to realize that you have to click on “meal option” to select “sandwich only” if you don’t want the meal option. The store doesn’t seem to have a clue about how to handle these orders or they’re being provided an interface that is also not user friendly.

   NCPhotoGal · 30 Aug 2026

3.3 30811 ratings · Google Play

1. 1/5

   absolute dog water of an app. sign in/sign up doesn't work. you can't use half the app because of it. like seriously get your stuff together

   Braisedin · 29 Jul 2026

2. 1/5

   slow, glitches often..... poor user friendly !!!!!

   ej logan · 29 Jul 2026

3. 5/5

   The reward system isn't great. The food ordering interface is great! simple to use, functions well, and has plenty of options. much better than other food apps for ordering ahead

   Bro · 29 Jul 2026

4. 5/5

   awesome

   Nancy Perez · 29 Jul 2026

5. 1/5

   the app wouldn't let me redeem my free Burger

   Joseph · 29 Jul 2026

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