Wells Fargo Mobile®

• Free

Last verified 30 Aug 2026

• Free to download

Last verified 28 Aug 2026

4.9 10713698 ratings · App Store

1. 5/5All Day Withdraws

   Suddenly, after being a customer for about 4 years, my checking account has been charged overdraft fees for payments coming through my account at all hours of the day; including after 9pm, when I was just at the bank withdrawing funds to cover another bank account. This has never happened with my account. Further, one recent morning, I went online to check my balance. Everything was fine but I knew that a payment needed to be covered, so I transferred from my savings to checking and the balance showed as such. Within that hour, I was charged again a $35 overdraft fee because of an incoming payment. I had literally covered the balance before this payment showed on my account. Just the strangest thing. I called Wells and after a long while I got them to refund the second fee to me but it sure took some work. Interesting because my account was never negative. After I set up overdraft from my savings, I was told Wells would draw from it at midnight, but they immediately pulled money from my savings when there wasn’t even a payment coming in. Crazy. Needless to say, I just switched ALL of my payments back to my other bank (PNC) since this newer mode of Wells taking advantage of my funds. Oddly enough too, I was receiving a rent payment which was coming into the account but they made sure that wasn’t counted either. The Transfer showed Pending as they grabbed the $35 fee and that showed processed. No thanks, Wells! Now you’re just my paycheck deposit account with savings.

   Wells Never Sleeps · 30 Aug 2026

2. 5/5Why I like my bank?

   Sometimes the things that we don’t put much effort or thought into it. Could be the one thing that always gets us out of problems or saves us time or money and many other things. I’ve grown to learn to know how Wells Fargo is Nora care how it was as it in the way he treats me all the time and that’s with the other most respect. And every person that ever been in customer service has all had the same attitude as if they were all trained by the safe person if not just have moral standards personally. And things like that are very highly taken her you have to pay somebody to do something what is right or just cheap people S as if And every person that ever been in customer service has all had the same attitude as if they were all trained by the safe person if not just have moral standards personally. And things like that are very highly taken advantage of or you have to pay somebody to do something what is right or just treat people as as if you want to be treated. I can’t say nothing more about Wells Fargo of negativity other than the long wait times when reaching good customer service. I put that evaluation of time and not work I’m hoping to get out of that phone call. More like it’s not how long you wait it’s upon what you’re waiting for and who is the one getting the better service on whichever line. Thank you so much and warm wishes and why Wells Fargo is one of the oldest banks in America if not the Midwest and why you have a show called Wells Fargo for many obvious reasons.

   Napoleon2024 · 30 Aug 2026

3. 5/5Has options that are unusable

   Things like ‘report your card lost or stolen’ and ‘replace your card’ after nothing your app can actually do. They will give you an 800 number to call, where they then try to force you into using the sentence “my voice is my password please verify me”. Big mistake! Don’t do that I have in the past and it locks you out of your account plus anyone with a voice cab impersonate you easy enough to trick their kindergarten-level-security-system. Next, Good help you if it’s the weekend because they will make you talk to people for hope until they tell you claims department is closed on Saturdays and Sundays so ordering a new card, disputing a charge or unlocking you’re card won’t happen until Monday-Friday (regular business hours; probably closes at va 5pm, can’t recall). So don’t este your time, they are all good at pretending to help then after half an hour or more, tell. You thru can’t help. And they get all confused and offended if you breathe. I’m thinking about changing my bank but I’ve only had this account open for a week and I’m already having so many debit card issues. Last Thursday or Friday I disputed two .97 cent charges from Facebook and they said they’d have to shoot my entire card down which I had for several days, I see today a new charge went thru and I’m wondering why why the card supposedly was cancelled indefinitely last week! So these liars wasted my time in the phone and during this review!

   AceOfBassLoL · 30 Aug 2026

4. 5/5This app makes things a lot easier!

   I’ve had this app for a couple years now, and I never have to go to the bank to deposit checks anymore. I can do it at home at almost any time of day with my phone! It’s super easy to do and takes about 5 minutes, at most. As long as I do it in good lighting it goes fast! Wells Fargo always seems to do their best to make things secure and keep my info safe. While it’s a slight pain to exit the app for a minute and have to re log in, I’m VERY grateful for it. No one can click on my app and get into my bank account without my log in info even if I was just there a second ago! It’s amazing for many other things but I mainly use it to deposit! I’m so thankful that this app exists! I sometimes experience slight glitches but only right before an update is due which is normal. It seems like the negative reviewers don’t quite understand how to use technology in the first place but they’re blaming Wells Fargo instead of looking up how to do something online. Here’s some tips: When depositing checks, you NEED to have good lighting. You need to hold your phone still and get the edges of the frame around the check. It took some getting used to at first but once you get it once it’s easy the other times! Fill out all the info before taking the pictures. Also, you won’t see your deposit in your bank immediately after submitting.. just like when you do it at the bank. It takes a while. You can’t blame the app or company when it’s you who needs to learn a bit first!

   clairep143 · 30 Aug 2026

5. 5/5Very Nice App, Minor Quirks

   The Wells Fargo app is a very good one - you can nickname accounts (even ones from Greenhouse by Wells Fargo), send and request money via Zelle in-app, and add external accounts and initiate transfers from the app. The colors are nice and vibrant, and the iconic stage coach graphics are nice. There are some minor quirks, of course; certain options are given names instead of using the description (i.e. card lock/unlock is under “Control Tower”), so it can be a bit difficult to find certain options or features, at least when you haven’t used the app in a while. Some suggestions for the app - incorporating pictures of bank cards (debit and credit) within the app would be a neat visual; being able to rearrange your accounts within the app (like Chase and Capital One) would be awesome; and maybe some trivia in the app would be nice, including historical trivia about Wells Fargo bank, being one of the oldest banks around (US). When clicking/tapping on the last four digits of accounts numbers to see the whole thing, seeing the routing number would be awesome, so you know are what it is, and being able to copy it to the device’s “clipboard” would be awesome. And finally, being able to view product information would be really nice; ie. view information for checking/savings accounts, as well as credit cards & certificate accounts too. Hopefully some of these things could be implemented in the near future.

   whitewolf361 · 30 Aug 2026

4.8 2918269 ratings · Google Play

1. 4/5

   Works great

   Aida Connor · 29 Jul 2026

2. 2/5

   After last update I disappointed. Why you did it ? Everything was okay. But now big mass inside. Business account not popping up as default...

   Vlad Gudz · 29 Jul 2026

3. 5/5

   very good

   Obenson Jean · 29 Jul 2026

4. 1/5

   terrible zelle limit

   David Nguyen · 29 Jul 2026

5. 5/5

   I like Wells Fargo,I am happy with the service,wells fargo deliver what they promise and very reliable.

   Bibi Ramcharitar · 29 Jul 2026

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