Thai Airways

Name: Thai Airways
Rating: 3.3 (218 reviews)
Author: Thai Airways International

by Thai Airways International

iPhone · iPad

Active Last checked 28 Jul 2026

App Store ↗

Quick verdict

What it is: Store information collected; independent summary not yet available.
At a glance: Free to download

Categories and search queries

Official categories

Travel

AppCorpus categories

Travel

Key functions

Function	Availability	Access	Scope	Evidence
Apple Wallet	Yes	Free	App Store	Store published
Free app	Yes	Free	—	Store published

Screens

No screenshots collected yet.

Pricing & paywalls

App Store

Free

Last verified 28 Jul 2026

Ratings & reviews

App Store

3.3 218 ratings · App Store

1/5Broken for days now without hot fixes
The app updated and lost all my registered future flights that I have to manually add again. After couple of days, error codes was displayed saying there’s something wrong and I couldn’t access anything for days that I was abroad. I decided to uninstall the app and reinstall it just for it to not let me log in with my ROP ID and never sent me the PIN when I chose to reset it. Why broke what’s already fine to use? How could this update be an improvement with how unstable it is? Do you not have any testers?

japanicsw · 28 Jul 2026
2/5Personal information doesn’t match
The app and website have different birthdates in my account. The website has my correct birthdate but the app shows a different birthdate. Very strange, I’ve never seen this with any other airline I’ve flown. This will be my first time flying Thai air so I hope it’s just a glitch in their app and doesn’t affect my flight.

Jrog83 · 28 Jul 2026
5/5Password reset nightmare
God forbid if you need to reset your password. The whole process is broken and keeps sending me back to the 1st step. On top of that, the so-called 24 hour call center will never pick up your calls. No support in other countries neither. How the most loved airlines has fallen in the past 20 years. This is just sad.

DFWTIMJ · 28 Jul 2026
5/5Finally a decent booking app
I like this new app, smooth and easy booking. One thing they should upgrade the feature, automatically show up in upcoming trip after success payment.

jessie_ncy · 28 Jul 2026
5/5Well - finally they made it
Great app guys. I will fly only Thai now instead of the budget airlines. Please make sure that the saved credit cards from ios can be automatically added. But a 500% improvement! Congratulations

Harry Stuckler · 28 Jul 2026

Privacy & accessibility

App Store

Privacy

Data Linked to You — App Functionality — Identifiers — User ID Developer declared
Data Linked to You — App Functionality — Sensitive Info Developer declared
Data Linked to You — Identifiers Developer declared
Data Linked to You — Sensitive Info Developer declared
Data Not Linked to You — Analytics — Diagnostics — Crash Data Developer declared
Data Not Linked to You — Analytics — Other Data — Other Data Types Developer declared
Data Not Linked to You — Analytics — Usage Data — Product Interaction Developer declared
Data Not Linked to You — App Functionality — Contact Info — Email Address Developer declared
Data Not Linked to You — App Functionality — Contact Info — Name Developer declared
Data Not Linked to You — App Functionality — Contact Info — Phone Number Developer declared
Data Not Linked to You — App Functionality — Contact Info — Physical Address Developer declared
Data Not Linked to You — App Functionality — Financial Info — Payment Info Developer declared
Data Not Linked to You — App Functionality — Identifiers — Device ID Developer declared
Data Not Linked to You — App Functionality — Other Data — Other Data Types Developer declared
Data Not Linked to You — App Functionality — Purchases — Purchase History Developer declared
Data Not Linked to You — App Functionality — Search History Developer declared
Data Not Linked to You — App Functionality — User Content — Customer Support Developer declared
Data Not Linked to You — Contact Info Developer declared
Data Not Linked to You — Diagnostics Developer declared
Data Not Linked to You — Financial Info Developer declared
Data Not Linked to You — Identifiers Developer declared
Data Not Linked to You — Other Data Developer declared
Data Not Linked to You — Purchases Developer declared
Data Not Linked to You — Search History Developer declared
Data Not Linked to You — Usage Data Developer declared
Data Not Linked to You — User Content Developer declared
Data Used to Track You — Other Data — Other Data Types Developer declared
Data Used to Track You — Other Data Developer declared

Show more Show less

Accessibility

No accessibility labels collected yet.

Versions

App Store

10.0
Defect fixes and performance improvements
10.1
* Enhanced the weather widget for quicker real-time updates. * Improved the Booking and Check-in flow for a more user-friendly experience. * General defect fixes and performance improvements.
10.2
* Defect fixes & improvements
10.3
* General performance improvements * Enhanced overall reliability
10.4 · 17 Jul 2026
* AI Chatbot integration for improved user assistance and support * General performance improvements * Enhanced overall reliability
10.5 · 27 Jul 2026
* Improved Booking Flow for a more seamless booking experience * Enhanced MMB (Manage My Booking) Flow for faster access to booking management features * General performance improvements * Enhanced overall reliability
7.5
• Friendly Interface • Apple watch compatible • Covid19 Information • Countdown time to internet check-in closure • One click to Thai Airways social media
7.6
• Add more 7 languages consisting of Simplified Chinese, German, French, Italian, Japanese, Korean, Traditional Chinese • Miscellaneous updates and improvements
7.8
- Integrate My THAI to mobile application. - Improve cookie setup for regulation compliance. - Improve overall system stabilities.
8.0
- Improve personal data consent feature in order to comply with KISA regulations. - Minor fix some bugs. - Improve application stability.
8.1
-Improve personal data consent feature in order to comply with KISA regulations. -Minor fix some bugs. -Improve application stability.
8.2
* Refreshing new design. * Biometric login, Royal Orchid Plus profile view. * Real-time notifications. * Detailed Trip view.
8.3
* Refreshing new design. * Biometric login, Royal Orchid Plus profile view. * Real-time notifications and Detailed Trip view. * Add your boarding pass or Royal Orchid Plus membership card to Google Wallet. * Enjoy convenience of booking Multi City trips. Now, use your Thai Airways app to book multiple journey bookings at the go. * Single sign on enabled for our ROP user.
8.4
* Refreshing new design. * Biometric login, Royal Orchid Plus profile view. * Real-time notifications and Detailed Trip view. * Add your boarding pass or Royal Orchid Plus membership card to Google Wallet. * Enjoy convenience of booking Multi City trips. Now, use your Thai Airways app to book multiple journey bookings at the go. * Single sign on enabled for our ROP user. * Bug Fixes
8.6
* Refreshing new design. * Biometric login, Royal Orchid Plus profile view. * Real-time notifications and Detailed Trip view. * Add your boarding pass or Royal Orchid Plus membership card to Apple Wallet. * Enjoy convenience of booking Multi City trips. Now, use your Thai Airways app to book multiple journey bookings at the go. * Single sign on enabled for our ROP user. * Bug Fixes.
8.7
* Mileage Statement and PDF download functionality for Royal Orchid Plus members. * Claim missing miles for Royal Orchid Plus members. * Ability to delete trips. * Ability to delete Notifications. * Defect Fixes.
8.8
* Mileage Purchase for Royal Orchid Plus members. * Award Nominee for Royal Orchid Plus members. * Member Status Calculator for Royal Orchid Plus members. * Ability to view Award history. * Enhancement in Baggage tracking. * View and edit Profile. * Defect Fixes.
8.9
* Reset Password for Royal Orchid Plus members and Registered customers * Registration for Royal Orchid Plus members and Registered customers * Login for Registered customers * Notice banner * Cookie consent * Defect Fixes
9.1
* ROP Change Password * Social Media (Google) - Login and Sign up * Flight Status * Baggage tracking enhancement - Barcode Scanner * Biometric Authentication * CRM Change password * CRM Reset password Enhancement * CRM Enrolment Enhancement * Air Redemption (TG & Star) * Samsung Wallet * Bug fixes
9.2
* MFA for ROP Login. * Defect Fixes
9.4
* MFA for ROP Login. * Defect Fixes
9.5
* Smart Watch & Wearables * Promo Code Integration * Enhancement in Offers and ROP Section * Defect Fixes.
9.6
* Native check-in flow introduced for selected market * Updated boarding pass * Defect fixes and performance improvements
9.7
* Redesigned ROP digital card and logo * Defect fixes and performance improvements
9.8
* Defect fixes and performance improvements
9.9
* Defect fixes * General performance improvements * Enhanced reliability

Show more Show less

Alternatives

12Go Train Bus Ferry Flight — Same category + similar ratings
EVA AIR — Same category + similar ratings

Availability by market

Data quality & evidence

Page completeness: Live store listing
Last verified: 28 Jul 2026
Sources: App Store

Independent summary has not been published yet.
Screenshots: not yet collected

Report a correction

Use this page with an AI agent

AppCorpus MCP gives your agent current app data, prices, screens, features and sources.

Example prompt

Compare Thai Airways with 12Go Train Bus Ferry Flight.

View JSON

GET /api/v3/apps/1393912966

{
  "app_id": 1393912966,
  "canonical_url": "https://appcorpus.com/apps/thai-airways-1393912966",
  "identity": {
    "name": "Thai Airways",
    "slug": "thai-airways",
    "developer": {
      "name": "Thai Airways International",
      "url": "https://appcorpus.com/developers/thai-airways-international-developer_888570e0a6a298b5db91626363d49223"
    },
    "icon_url": "https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/92/1f/2e/921f2ef2-58a7-ff34-24d7-cefc7fdeaf6e/AppIcon-0-0-1x_U007epad-0-7-0-85-220.png/512x512bb.jpg",
    "stores": [
      "apple"
    ],
    "platforms": [
      "iphone",
      "ipad"
    ],
    "status": {
      "state": "active",
      "label": "Active",
      "last_checked": "2026-07-28",
      "last_checked_label": "28 Jul 2026",
      "banner": null,
      "region_note": null
    }
  },
  "listings": [
    {
      "store": "apple",
      "status": "ACTIVE",
      "url": "https://apps.apple.com/de/app/thai-airways/id1393912966?uo=4",
      "rating": 3.3,
      "rating_count": 218,
      "formatted_price": "Free",
      "is_free": true,
      "has_iap": false,
      "has_subscription": false,
      "version": "10.5",
      "updated": "2026-07-27",
      "currency": "USD"
    }
  ],
  "summary": {
    "one_liner": null,
    "summary": null,
    "best_for": [],
    "not_for": [],
    "status": "fallback",
    "at_a_glance": [
      "Free to download"
    ]
  },
  "categories": {
    "official": [
      "Travel"
    ],
    "appcorpus": [
      {
        "category_id": "travel",
        "label": "Travel",
        "url": "https://appcorpus.com/categories/travel"
      }
    ]
  },
  "use_cases": [],
  "features": [
    {
      "capability_id": "apple_wallet",
      "label": "Apple Wallet",
      "availability": "yes",
      "access_level": "free",
      "scope": "App Store",
      "evidence": "Store published"
    },
    {
      "capability_id": "free_app",
      "label": "Free app",
      "availability": "yes",
      "access_level": "free",
      "scope": null,
      "evidence": "Store published"
    }
  ],
  "pricing": [
    {
      "store": "apple",
      "formatted_price": "Free",
      "is_free": true,
      "has_iap": false,
      "has_subscription": false,
      "currency": "USD",
      "market": "us",
      "last_verified": "2026-07-28",
      "rows": [
        "Free"
      ]
    }
  ],
  "screens": [],
  "ratings": [
    {
      "store": "apple",
      "average": 3.3,
      "count": 218,
      "market": "us",
      "observed_at": "2026-07-28",
      "reviews": [
        {
          "rating": 1,
          "title": "Broken for days now without hot fixes",
          "body": "The app updated and lost all my registered future flights that I have to manually add again. After couple of days, error codes was displayed saying there’s something wrong and I couldn’t access anything for days that I was abroad. I decided to uninstall the app and reinstall it just for it to not let me log in with my ROP ID and never sent me the PIN when I chose to reset it. Why broke what’s already fine to use? How could this update be an improvement with how unstable it is? Do you not have any testers?",
          "author": "japanicsw",
          "date": "28 Jul 2026"
        },
        {
          "rating": 2,
          "title": "Personal information doesn’t match",
          "body": "The app and website have different birthdates in my account. The website has my correct birthdate but the app shows a different birthdate. Very strange, I’ve never seen this with any other airline I’ve flown. This will be my first time flying Thai air so I hope it’s just a glitch in their app and doesn’t affect my flight.",
          "author": "Jrog83",
          "date": "28 Jul 2026"
        },
        {
          "rating": 5,
          "title": "Password reset nightmare",
          "body": "God forbid if you need to reset your password. The whole process is broken and keeps sending me back to the 1st step. On top of that, the so-called 24 hour call center will never pick up your calls. No support in other countries neither. How the most loved airlines has fallen in the past 20 years. This is just sad.",
          "author": "DFWTIMJ",
          "date": "28 Jul 2026"
        },
        {
          "rating": 5,
          "title": "Finally a decent booking app",
          "body": "I like this new app, smooth and easy booking. One thing they should upgrade the feature, automatically show up in upcoming trip after success payment.",
          "author": "jessie_ncy",
          "date": "28 Jul 2026"
        },
        {
          "rating": 5,
          "title": "Well - finally they made it",
          "body": "Great app guys. I will fly only Thai now instead of the budget airlines. Please make sure that the saved credit cards from ios can be automatically added. But a 500% improvement! Congratulations",
          "author": "Harry Stuckler",
          "date": "28 Jul 2026"
        }
      ]
    }
  ],
  "privacy": [
    {
      "store": "apple",
      "declarations": [
        {
          "title": "Data Linked to You",
          "detail": "App Functionality — Identifiers — User ID",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "App Functionality — Sensitive Info",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Identifiers",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Sensitive Info",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "Analytics — Diagnostics — Crash Data",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "Analytics — Other Data — Other Data Types",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "Analytics — Usage Data — Product Interaction",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "App Functionality — Contact Info — Email Address",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "App Functionality — Contact Info — Name",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "App Functionality — Contact Info — Phone Number",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "App Functionality — Contact Info — Physical Address",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "App Functionality — Financial Info — Payment Info",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "App Functionality — Identifiers — Device ID",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "App Functionality — Other Data — Other Data Types",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "App Functionality — Purchases — Purchase History",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "App Functionality — Search History",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "App Functionality — User Content — Customer Support",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "Contact Info",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "Diagnostics",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "Financial Info",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "Identifiers",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "Other Data",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "Purchases",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "Search History",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "Usage Data",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "User Content",
          "source": "Developer declared"
        },
        {
          "title": "Data Used to Track You",
          "detail": "Other Data — Other Data Types",
          "source": "Developer declared"
        },
        {
          "title": "Data Used to Track You",
          "detail": "Other Data",
          "source": "Developer declared"
        }
      ],
      "accessibility": []
    }
  ],
  "changes": [
    {
      "store": "apple",
      "version": "10.0",
      "released_at": null,
      "notes": "Defect fixes and performance improvements"
    },
    {
      "store": "apple",
      "version": "10.1",
      "released_at": null,
      "notes": "* Enhanced the weather widget for quicker real-time updates. * Improved the Booking and Check-in flow for a more user-friendly experience. * General defect fixes and performance improvements."
    },
    {
      "store": "apple",
      "version": "10.2",
      "released_at": null,
      "notes": "* Defect fixes & improvements"
    },
    {
      "store": "apple",
      "version": "10.3",
      "released_at": null,
      "notes": "* General performance improvements * Enhanced overall reliability"
    },
    {
      "store": "apple",
      "version": "10.4",
      "released_at": "2026-07-17",
      "notes": "* AI Chatbot integration for improved user assistance and support * General performance improvements * Enhanced overall reliability"
    },
    {
      "store": "apple",
      "version": "10.5",
      "released_at": "2026-07-27",
      "notes": "* Improved Booking Flow for a more seamless booking experience * Enhanced MMB (Manage My Booking) Flow for faster access to booking management features * General performance improvements * Enhanced overall reliability"
    },
    {
      "store": "apple",
      "version": "7.5",
      "released_at": null,
      "notes": "• Friendly Interface • Apple watch compatible • Covid19 Information • Countdown time to internet check-in closure • One click to Thai Airways social media"
    },
    {
      "store": "apple",
      "version": "7.6",
      "released_at": null,
      "notes": "• Add more 7 languages consisting of Simplified Chinese, German, French, Italian, Japanese, Korean, Traditional Chinese • Miscellaneous updates and improvements"
    },
    {
      "store": "apple",
      "version": "7.8",
      "released_at": null,
      "notes": "- Integrate My THAI to mobile application. - Improve cookie setup for regulation compliance. - Improve overall system stabilities."
    },
    {
      "store": "apple",
      "version": "8.0",
      "released_at": null,
      "notes": "- Improve personal data consent feature in order to comply with KISA regulations. - Minor fix some bugs. - Improve application stability."
    },
    {
      "store": "apple",
      "version": "8.1",
      "released_at": null,
      "notes": "-Improve personal data consent feature in order to comply with KISA regulations. -Minor fix some bugs. -Improve application stability."
    },
    {
      "store": "apple",
      "version": "8.2",
      "released_at": null,
      "notes": "* Refreshing new design. * Biometric login, Royal Orchid Plus profile view. * Real-time notifications. * Detailed Trip view."
    },
    {
      "store": "apple",
      "version": "8.3",
      "released_at": null,
      "notes": "* Refreshing new design. * Biometric login, Royal Orchid Plus profile view. * Real-time notifications and Detailed Trip view. * Add your boarding pass or Royal Orchid Plus membership card to Google Wallet. * Enjoy convenience of booking Multi City trips. Now, use your Thai Airways app to book multiple journey bookings at the go. * Single sign on enabled for our ROP user."
    },
    {
      "store": "apple",
      "version": "8.4",
      "released_at": null,
      "notes": "* Refreshing new design. * Biometric login, Royal Orchid Plus profile view. * Real-time notifications and Detailed Trip view. * Add your boarding pass or Royal Orchid Plus membership card to Google Wallet. * Enjoy convenience of booking Multi City trips. Now, use your Thai Airways app to book multiple journey bookings at the go. * Single sign on enabled for our ROP user. * Bug Fixes"
    },
    {
      "store": "apple",
      "version": "8.6",
      "released_at": null,
      "notes": "* Refreshing new design. * Biometric login, Royal Orchid Plus profile view. * Real-time notifications and Detailed Trip view. * Add your boarding pass or Royal Orchid Plus membership card to Apple Wallet. * Enjoy convenience of booking Multi City trips. Now, use your Thai Airways app to book multiple journey bookings at the go. * Single sign on enabled for our ROP user. * Bug Fixes."
    },
    {
      "store": "apple",
      "version": "8.7",
      "released_at": null,
      "notes": "* Mileage Statement and PDF download functionality for Royal Orchid Plus members. * Claim missing miles for Royal Orchid Plus members. * Ability to delete trips. * Ability to delete Notifications. * Defect Fixes."
    },
    {
      "store": "apple",
      "version": "8.8",
      "released_at": null,
      "notes": "* Mileage Purchase for Royal Orchid Plus members. * Award Nominee for Royal Orchid Plus members. * Member Status Calculator for Royal Orchid Plus members. * Ability to view Award history. * Enhancement in Baggage tracking. * View and edit Profile. * Defect Fixes."
    },
    {
      "store": "apple",
      "version": "8.9",
      "released_at": null,
      "notes": "* Reset Password for Royal Orchid Plus members and Registered customers * Registration for Royal Orchid Plus members and Registered customers * Login for Registered customers * Notice banner * Cookie consent * Defect Fixes"
    },
    {
      "store": "apple",
      "version": "9.1",
      "released_at": null,
      "notes": "* ROP Change Password * Social Media (Google) - Login and Sign up * Flight Status * Baggage tracking enhancement - Barcode Scanner * Biometric Authentication * CRM Change password * CRM Reset password Enhancement * CRM Enrolment Enhancement * Air Redemption (TG & Star) * Samsung Wallet * Bug fixes"
    },
    {
      "store": "apple",
      "version": "9.2",
      "released_at": null,
      "notes": "* MFA for ROP Login. * Defect Fixes"
    }
  ],
  "alternatives": [
    {
      "app_id": 1492054704,
      "name": "12Go Train Bus Ferry Flight",
      "url": "https://appcorpus.com/apps/12go-train-bus-ferry-flight-1492054704",
      "reason": "Same category + similar ratings"
    },
    {
      "app_id": 443099960,
      "name": "EVA AIR",
      "url": "https://appcorpus.com/apps/eva-air-443099960",
      "reason": "Same category + similar ratings"
    }
  ],
  "evidence_summary": {
    "index_state": "S1",
    "evidence_level": 1,
    "level_label": "Live store listing",
    "indexable": true,
    "last_verified_at": "2026-07-28",
    "unknown_fields": [
      "Independent summary has not been published yet.",
      "Screenshots: not yet collected"
    ],
    "sources": [
      "App Store"
    ]
  },
  "availability_markets": {
    "live": [
      "de",
      "gb",
      "us"
    ],
    "selected": "us",
    "note": null
  },
  "feature_events": {
    "events": []
  },
  "features_slice": {
    "plans": [
      {
        "code": "free",
        "label": "Free",
        "kind": "free",
        "status": "inferred",
        "prices": [],
        "trial": null
      }
    ],
    "features": [],
    "unknown_features": [],
    "data_cutoff": "28 Jul 2026"
  }
}