Rooms To Go

• Free

Last verified 30 Aug 2026

4.9 26420 ratings · App Store

1. 5/5Great Experience!!

   We were looking for just a small bedroom set for a guest bedroom in our recent new home. After looking over most of what other stores had to offer we were exhausted! We happened to go to Rooms To Go almost as our last resort. So glad we did. SANDRIA MAYE was just the salesperson we needed to meet. She is a jewel!! She took us right to the style of furniture we were trying to find. She told us all about the maker and how the store would set everything up for us and take all of the packaging materials away. The delivery was on time. The movers were polite and even careful not to dirty up the new carpet. They had our furniture unpacked and set up just how it should be in no time. We even found a couple of accessories for our home. Thanks to SANDRIA and everyone at RTG for making our shopping a pleasure. Sharon K.

   Lanie1985 · 30 Aug 2026

2. 1/5Terrible experience

   I would give zero stats if possible. Ordered 10k worth of furniture. Half of it was defective. They shipped an expensive table set and desk through brown. Both pieces were significantly damaged, had missing parts and were extremely difficult to put together. Directions are clearly not intended for common consumer as they are not clear. Why should I the customer have to spend hours putting together defective furniture when I am paying traditional furniture store prices? They must be saving a fortune on furniture assembly fees and sending people defective merchandise that should have gone to outlet. I have purchased thousands of dollars of furniture from them in years past and always had a good experience. The quality of their furniture is now equivalent to American Freight or an outlet store. They seem to be be taking advantage of customers during supply chain shortages. Making a fortune by passing work and defects to customers. I contacted them several times (more of my time) and they just gave me the run around and have not resolved the issued. Save your time and money and shop elsewhere. You'll be glad you did.

   bdewberz · 30 Aug 2026

3. 5/5Excellent Service & High Quality Furniture

   First I’d like to say that Jim was my sales person for a mattress & reclining chair. Jim was absolutely wonderful! Very professional. Knows the info on the inventory very well and he was very pleasant to work with. AND a very good active listener. He knew exactly what I needed and he was right. I got the first mattress he showed me and I LOVEEE it! Plus I can’t wait for the recliner to come next week. I’m sure everyone else is good there, but I will always ask for Jim first. I’d give him 10 stars if I could. Thank you so much Jim for all of your help! I really appreciate it!!

   The Jolly’s · 30 Aug 2026

4. 1/5Terrible card service!

   I know people who read reviews skip all the way to the negative reviews to see what’s truly going on. Nobody really pays attention to positive reviews since a lot of it can be paid advertisement…. Well I’m here to share the real deal of my experience with this app!!! I wouldn’t be wasting my time to review otherwise! I genuinely HATE this app to pay off my credit card! I bought a bed years ago and of course signed up for a credit card since a rooms to go associate is trained to charm us into getting one… I can’t begin to explain how corrupt this payment method is! It feels like they are TRYING to make it impossible for you to pay!! Nearly more than half the time I open the app to pay, they won’t allow me to sign in due to “maintenance”… OR it just won’t let me sign in at all due to an “error”, or “security issues”. It’s so crazy!! It’s like they want you to pay fees! Please beware!!! Don’t get sucked into this!

   cngsy4 · 30 Aug 2026

5. 5/5Top Tier Customer Service!

   Willard got me taken care of quickly, efficiently, and with a few laughs along the way! My husband and I were in desperate need of a new sectional. We have 5 kids who ran our old one into the ground, and with Thanksgiving right around the corner, we needed one quick. Willard greeted met me at the door. I told him what I was looking for and he brought me straight to the options that were available, and got me squared away all within 30 minutes. Best sofa shopping experience I’ve ever had. Hands down.

   Husser Fam · 30 Aug 2026

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