QuickBooks Workforce

• Free

Last verified 30 Aug 2026

• Free to download

Last verified 31 Jul 2026

4.6 194255 ratings · App Store

1. 1/5Keeps messing up the client

   I have been using this application since long before Intuit purchased it… it is an amazing application and I cannot imagine running my business without it… that being said, maybe 6 months or so ago, it has started changing clients randomly… so what happens is, we log into our client (say there name is Bill), log in, add notes - and then this application will change the client to Susy. The problem is we don’t notice and then when we do billing, we have time and notes associated with the wrong client… we have several hundred clients and login and out of them all day long, and add to that employees… so we might log into 10 different clients in a day, different notes, different amounts of time, and the data gets scrambled between them. Of course our work is similar so it is not easy catching the mistakes… except when a client is screaming at me about being charged for a time that we were not actually there!! This issue never used to exist!! We have had this application running on iPhones 11, iPhones 14 pro and iPhone 15 Pro - so it is not a hardware issue or a setup issue… the issue has existed since I transferred from the 14 to the 15. I do feel it is a lot better than it used to be, when the issue first started it was horrible… now it is more randomly throughout the week - so that makes it fun as well… anyway, a 5 star app, with a TERRIBLE problem that never used to exist. I have uninstalled / etc… I have watched it change my clients… i log in to Bill and I am logged in and then all of a sudden it changes it to Susy… there is definitely an error.

   Qnigma · 30 Aug 2026

2. 2/5won’t turn off when i clock out

   clocked out, noticed literally nothing turned off. tried to contact customer support (who was very nice to be fair), had to give them my email, problem, and name like three different times before i could do anything. then the rep asked for a ‘company identifier’ which i could not find at all. tried to go back to my chat with the customer support staff and it just wasn’t there anymore. the app is still running in the background (despite me closing the app entirely through my phone) and when i go to my lock screen it’s still counting up minutes on the display that appeared there. I just want to know what’s happening, did i screw up my time card? do i need to tell my boss i broke it? am i going to get paid? is my battery going to be passively drained by this app until i delete it? why can’t i use the app to find information WHILE im trying to use it to talk to customer support? why did i need to provide the same information repeatedly? it seems like yall have a great customer support staff, but between the redundancy and inability to solve my problem i’m honestly just disappointed my first experience with this app had to play out like it did (Again though, no fault on the representative I spoke to, i’m quite happy with how they tried to handle it up until i couldn’t access the chat between us in the app)

   S͎o͎m͎e͎o͎n͎e͎ · 30 Aug 2026

3. 5/5Outstanding customer service!

   Once again I am proud to say I use T-sheets bc this time Dustin saved the day! Each time I call in I learn something new and more details about the digital functionality of my business tracking gets smoother and smoother! And that’s not bc I’m techy at all!!! But thanks to their diligent help to make sure they understand how my business functions we are little by little setting even my QB to function better. I know how things work on paper but the transition into programs has been a steep learning curve. Honestly TSheets doesn’t pass the buck when it comes to making things function and breaking it down so you understand. As much as I hate overhead the combination of QBO, T-sheets, and Expensify has simplified my life so much! Once again one of the great employees at T-sheets, this time Dustin, held my hand as I was trying to understand how to customize my invoice. Then when he had exhausted his capabilities he helped me prepare how I should ask for further assistance with QBO. Bless his heart! 2+ hours and now I understand how these programs should function together and what result I am looking for. So excited! We are getting somewhere! Thanks Dustin!

   Nyccole7 · 30 Aug 2026

4. 5/5Kelsey T. Rocks! (and she’s a dog lover - BONUS!)

   With one of the latest updates - I’m not sure if it was a TSheets update or a QuickBooks update - The mobile version of the time tracking system required that my employees select a customer when tracking their time. We are very small company and only have one employee who is tracking his time and therefore, we do not need time tracking at that detailed level. I chatted with Kelsey T. today to ask how I can remove that required field. She explained why the field is required and what needed to be done to “un-require” it. When I asked her what I needed to do, she went ahead and did it for me. It seemed to be an easy fix on her end as it only took a minute and I appreciated her doing it, saving me time. Kelsey is not the first customer support person I have chatted with from T – sheets. I have probably talked to three or four people and every single one of them provided the best customer service I have ever experienced. I’m giving Kelsey extra kudos today because she shares my love of dogs and congratulated me on good news that I received about my dog while we were chatting. Thank you Kelsey for helping me today and thank you TSheets for being so awesome.

   ac8408 · 30 Aug 2026

5. 5/5Incredible program!

   TSheets has honestly been a huge reason I made it through graduate school. I know this is geared towards businesses, but the fact that there were so many robust settings and options just let met customize it to fit my needs! I’m able to list classes as “clients” and add fields to track my time down to whatever level of detail I want (for example, which exam the topic I’m studying will be tested on & whether I’m doing class readings, homework, or projects - all with dropdown lists so I don’t have to type it repeatedly, plus a field where I can put notes about what specific chapter I’m working on!). It truly is so customizable that I can’t imagine anyone would be unable to make TSheets work for their needs (although I can’t speak for integration with other programs). It’s allowed me manage my ADHD by showing me how much time I’m spending on tasks so I can identify things that are just taking way too long and put more effort into working with professors and building better study habits in those particular areas. Plus, now I know how much time I’m spending on work as a teaching/research assistant so I make sure I get paid for what I’m doing! I cannot say enough how amazing this program is, and the fact that I can use it for FREE since I’m the only “employee” is just astounding to me on so many levels. Huge kudos to the developers for their business model, and I would readily and happily pay for this program if I had my own business (in fact, I’ve recommended it to my fellow accounting grads who have entrepreneurial plans). Give it a try - you won’t regret it!

   taylormicky · 30 Aug 2026

3.4 7805 ratings · Google Play

1. 1/5

   No help when needed, customer support pages take me to error codes. It takes payments very inconsistently. When I go to add information to a customer, for it to upload, I have to close then re-open the app. The card reader I have won't connect, either through bluetooth or with a dual USB-C from my Galaxy fold to the reader. The app asks for permissions, that it already has, when I clear the cache, and all the data, and uninstall and reinstall the app, the problem persists. App is far too bugged

   Chris Stokes · 31 Jul 2026

2. 1/5

   never works when you need it to always makes you sign in and now you can't even sign in so now I'm losing money because of that because I can't take customers credit cards this is the absolute worst app on the planet and the only reason I use it is because I work at where I work

   Jason Coe · 31 Jul 2026

3. 5/5

   phenomenal

   Robert Williams · 31 Jul 2026

4. 1/5

   this new update you have is trash. you added more steps to take a payment. I'm at a farmers market trying to take rapid payments and it so much slower. change it back or I'm going back to square.

   Jon Lowry · 31 Jul 2026

5. 1/5

   Fix the sign in... Every time I have a customer right there waiting, that seems to be when the app wants to sign me out and be a massive pain to sign back in! Most of the time it won't even let me use biometrics to sign in!

   Vergel Harker · 31 Jul 2026

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• 26.06.03 · 22 Jun 2026