AppCorpus
Market US

NYC Ferry

by Hornblower Cruises & Events

iPhone · iPad · Android

Active Last checked 30 Aug 2026

Quick verdict

What it is
Store information collected; independent summary not yet available.
At a glance
  • Free to download

Categories and search queries

Official categories

AppCorpus categories

Key functions

Function Availability Access Scope Evidence
Free app Yes Free Store published

Screens

15 store screenshots

NYC Ferry ipad screenshot 1
NYC Ferry ipad screenshot 2
NYC Ferry ipad screenshot 3
NYC Ferry ipad screenshot 4

4 store screenshots

NYC Ferry android screenshot 1
NYC Ferry android screenshot 2
NYC Ferry android screenshot 3
NYC Ferry android screenshot 4

Pricing & paywalls

  • Free
  • Free to download

Ratings & reviews

4.9 53378 ratings · App Store

  1. 4/5App Keeps Asking for Name on CC When There Isn’t a Section for It

    Not sure why this app is on the store. I can’t buy tickets with my cc. I emailed support four days ago with screenshots of the problem and they never got back to me. So maybe someone will listen here? I am iOS 15. I downloaded the app on Wed. When I go to buy tickets I go to Select Payments. Then Manage Payments. I add my cc info. Pressed purchase. I get an error message that says I have to go back and add the name on the credit card. Cool. There is one problem though...There is no category for entering the name on the card. I wrote to Support and heard back from them that day. I supplied screenshots of the walkthrough. I thought this may be an app bug, so I force quit the app and ran it again. Nothing. I reinstalled the app. Still no Name on Card category. I am assuming this might be a database issue on their end. I had to buy my tickets from my desktop. This little bug kind of defeats the purpose of having an app to buy tickets. Please fix this.

    J-R00 · 30 Aug 2026

  2. 3/5Functional but Disorganized

    I use this app often. Its functionality is crucial to me and fairly reliable. I seldom have any issue purchasing tickets or using them. That said, this is the most disorganized transit app on my phone. Most of the time, departures are accurate. However, I've been left stranded a handful of times by out-of-date information. To get to information, you press on your departure station, never your destination. This can lead to confusion -especially when routes and stops share the same name. I'm often helping people at the pier. A separate section organized by routes would be helpful! It would also be helpful if users could acknowledge the service alerts. On days when there are several service alerts at once, there is a frustratingly small space for the user to browse schedules. Alerts can't simply be swept away; you're just stuck using the bottom 15% of the screen. And nothing is alphabetical!!!! After years of using this app, I'm just realizing the stops are listed in order of their distance to you 🤣

    G. Anthony Simmons · 30 Aug 2026

  3. 4/5Handy but missing some key features.

    If one is already familiar with this ferry system, and/or NYC, the app is great for buying tickets and having them scanned. For a newcomer or tourist, though, there are some crucial things missing. It would be extremely helpful to have a visual map of the entire system, for example, and I think that would be very easy to include. Otherwise the routes and stops are just a list of names, without any way of easily locating them in the real world.

    Calisson · 31 Jul 2026

  4. 3/5Where’s the Food & Beverage menu ?

    I’m a local, avid Yelper & have been in the advertising / mktg / social media industry for most of my life so trust me on this FREE piece of business advice & implementing this suggestion… If U wanna make more $$$$ & provide more amenities + convenience to your riders, U guys may want to bring more attention to Ur concession stands by adding the onboard Food & Beverage menu + order in-app function to allow also for pickup at counter when ready (to also avoid lines & over-crowding around the counter & especially becuz of Covid- distancing). As a rider, I was pleasantly surprised & impressed & am fully enjoying the experience of riding the ferry even more because of the vast menu of alcohol, beverage & food options you have on board. Most importantly, I absolutely LOVE that there are both healthy & junk foods galore + the fact that some of these products are not necessarily all big-company brands but instead are local NY products. And I think by adding what I mentioned above, it’s a way to market & increase both the awareness & profits of your concession stands, as most riders / commuters tend to not be aware of ALL products offered, since most commuters / riders tend to think that the majority of public transport / commuter vehicles (boats especially) usually have very limited food & beverage options & NOT the assortment & quality of products you offer on your ride, which -as I mentioned- is what makes the ride / experience more enjoyable & better than most of the other boat rides already!

    Tccheryl · 30 Aug 2026

  5. 1/5Ferry staff misinformation

    The staff at the pier advises everyone waiting on the queue to activate tickets ahead of the ride before the ferry even arrives. Main issue with this is they cannot guarantee spots on the boat and we got bounced twice on the busy weekends unable to get onboard and then got told we have to wait 30-60 minutes for the next weekend ride because there are no refunds once the tickets get activated on the app. I call this misinformation or potentially borderline scam. Better wait till the ferry arrives before activating and do it at the gate before scanning to board to avoid overcharge and missed paid rides. I get that the window to travel on the ticket is 2 hours, but if one needs to get to destination on particular time then they need to look for alternative means of transport to get to the destination without option to “wait for the next boat” which may arrive too late or worse - be full as well.

    the French passenger · 30 Aug 2026

4.8 9308 ratings · Google Play

  1. 5/5

    very useful & convenient to buy tickets.

    Vivian Vu · 31 Jul 2026

  2. 5/5

    Better than being on the subway 👍🏼

    Nelson Abrahante · 31 Jul 2026

  3. 5/5

    Absolutely amazing experience, best ever! The Rockway Beach is Also Amazing, and The Ferry Ride back is Spirit in it Self Thank You. For Your Kind Services.

    Emil R. · 31 Jul 2026

  4. 1/5

    useless app, does not work activation email never sent registration with phone not working as activation code message never sent unusable

    Matthias Paschetag · 31 Jul 2026

  5. 5/5

    Great addition to the NYC travel adventures.

    Gerald Haggerty · 31 Jul 2026

Privacy & accessibility

Privacy

  • Data Not Linked to You — Analytics — Usage Data — Product Interaction Developer declared
  • Data Not Linked to You — App Functionality — Diagnostics — Crash Data Developer declared
  • Data Not Linked to You — App Functionality — Diagnostics — Other Diagnostic Data Developer declared
  • Data Not Linked to You — Diagnostics Developer declared
  • Data Not Linked to You — Usage Data Developer declared

Accessibility

No accessibility labels collected yet.

Privacy

  • Data collected — Account management — Personal info — Phone number Developer declared
  • Data collected — Analytics — App info and performance — Crash logs Developer declared
  • Data collected — App functionality — Location — Approximate location Developer declared
  • Data collected — App functionality — Location — Precise location Developer declared
  • Data collected — App functionality, Account management — Personal info — Email address Developer declared
  • Data collected — App functionality, Account management — Personal info — Name Developer declared
  • Data collected — App functionality, Fraud prevention, security, and compliance, Account management — Device or other IDs Developer declared
  • Security practices — Your data is transferred over a secure connection — Data is encrypted in transit Developer declared
  • Security practices — The developer provides a way for you to request that your data be deleted — You can request that data be deleted Developer declared

Accessibility

No accessibility labels collected yet.

Versions

  • 5.6.6

    - Bug fixes

  • 5.6.7

    - Bug fixes

  • 5.6.8

    - Bug fixes

  • 5.7.0

    - Bug fixes

  • 5.7.1

    - Bug fixes

  • 5.7.2

    - Bug fixes

  • 5.7.3

    - Bug fixes

  • 5.7.4

    - Bug fixes

  • 5.7.5

    - Bug fixes

  • 5.7.6

    - Bug fixes

  • 5.7.8

    - Bug fixes

  • 5.7.9

    - Bug fixes

  • 5.8.0

    - Bug fixes

  • 5.8.1

    - Bug fixes

  • 5.8.2

    - Bug fixes

  • 5.8.3

    - Bug fixes

  • 5.8.4

    - Bug fixes

  • 5.8.5

    - Bug fixes

  • 5.8.7

    - Bug fixes

  • 5.8.8

    - Bug fixes

  • 5.8.9

    - Bug fixes

  • 5.9.0

    - Bug fixes

  • 5.9.1

    - Bug fixes

  • 5.9.2

    - Bug fixes

  • 5.9.3 · 27 Jul 2026

    - Bug fixes

  • 5.7.0 · 27 Jul 2026

Alternatives

Availability by market

Data quality & evidence

Page completeness
Live store listing
Last verified
30 Aug 2026
Sources
App Store, Google Play

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