My Flexcar

Shown for US

• Free

Last verified 27 Aug 2026

Shown for US

4.5 980 ratings · App Store

1. 5/53 month rental - Great Experience!

   I was very skeptical of this service at first but tried because I needed a car for a short period of time. I was moving from the United States to Germany and my car broke down three months before my move. It did not make sense to buy a car for that short time so I tried a car subscription service. Flexcar was very easy to work with. I booked my car from the app. All features are pretty much automated. It was easy for me to check my mileage and I had the option to change cars if I wanted. I only had to call customer support twice (once to book the car and once to return it). Both times I called the representatives were very helpful and friendly. Everything went very smoothly and the service worked for me completely as advertised. If you are in need of a car for a short period of time consider giving this a a try!

   jeiebrusjlwowhen · 27 Aug 2026

2. 1/5They’ll try to take every dollar.

   This app is more or less unnecessary, as you need to call them to initiate a return. I would say it worked to book the car, but the car was not even close to the pickup location on the Sunday I went to pick it up. So I had to call and was told to return on Monday, and that I’d be given a $25 for an Uber, which still hasn’t happened. Moving on, I go back on Monday and look at my receipt and see I have to return it the following Sunday. Odd, but I see the receipt was not adjusted to show the pickup occurred a day late, so I assume the return is actually the following Monday. Wrong, they hit me with another week’s charge that following Sunday. I call and they are closed. Hmm, call back on Monday (they open at 8 but don’t pick up until around 9) and any empathy? Nope, not even a partial credit if I bring the car back right away, which I did anyway. So at that point, they have me for my deposit of $250 + 2 weeks of use, when in reality I’ve had the car for roughly 6.5 days. So that’s $410 right there. What choice but to get the deposit back immediately and forfeit the additional week they already charged me for. Fix the pilot or don’t expand your shady cash grab. Someone else will do it fairly.

   thestoryiswrong · 27 Aug 2026

3. 1/5Do not care about customers

   Was also not surprised to see the negative reviews left on Yelp (check those out as well). I had a car for two weeks and was on day 1 of week 3 when I misplaced the key in the hustle of getting out the door with a baby. After 8+ hours, 2 days, and 3 people looking, I decided to call Flexcar. They let me know they would have to tow the car and once it was returned I could apply for a new one. Rather than sit on a car I couldn’t use and wait for the key to turn up, I decided this was the best option. When I went to apply for the new car, my request was cancelled (after taking my money, of course). When I called I was informed that because I had lost the key I was no longer able to use their service. Owned a car for 13 years, never lost the key. One mistake and I’m banned as a customer. Odd business practice for a company looking to grow - kick out would-be loyal customers for an honest mistake. Especially when you’re making money off of them (paid for the key + a week of rental that I had for one day). Anyways mistakes happen and usually companies work with you. Not this one. Beware. I’d hate to see what happens if you accidentally spill or scratch, etc.

   frustratedfan1231 · 27 Aug 2026

4. 2/5Rental Scam

   There are definitely factors that are not discussed when you’re picking up a car such as Flexcar feels the need to monitor your driving as if they’re your parents. I don’t understand why most of these notes are almost $1000 and then to price gauge you. They wanna build a driving score. Which is not their job they have people on the roads designed to protect the roads. I don’t think it’s necessary or appropriate for Flexcar to place a driving score, if they are leasing your car that should be the end of the business line. Nobody wants to be monitored constantly and make it feel even more not like their car. Also, with the car having so many sensors most of the times you’re not even close to another car. The sensors just assume that you don’t know how to drive and I feel like this is not a fair way to even monitor someone’s driving. However, there should be no monitoring of driving at all. This is definitely going to make their business lack appeal.

   Koolaid_Jugo · 27 Aug 2026

5. 1/5DONT DO IT

   Flexcar literally not figuratively just attempted to steal $430 from. Scheduled a pick up for 8/15 on 8/13. Paid for everything and got a confirmation email from Flexcar. Then I get another email stating that they have canceled my order internally and they will process my refund. After a couple days of no refund and my bank confirming nothing is pending, I reached back out to Flexcar and spoke with a supervisor who told me that while they canceled my order no one bothered to process my refund so it’s been sitting there. “Waiting for me”. I literally hate the customer service side of flex car, the cars are fine, but the customer service is THE WORST. They will attempt to rob you, delay your pick ups, change your cars color right before you are set to pick up. 10/10 would NOT recommend you using this service. I repeat DO NOT USE THIS SERVICE, they will take your money for literally no reason not provide you with a car and not do anything to fix what they have stated is an internal mistake. If they can’t fix there mistakes they cannot be trusted.

   Wrightandre41 · 27 Aug 2026

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