Quick verdict
- What it is
- Store information collected; independent summary not yet available.
- At a glance
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- Free to download
Categories and search queries
Official categories
- Travel
- Travel & Local
- Lifestyle
AppCorpus categories
Key functions
| Function | Availability | Access | Scope | Evidence |
|---|---|---|---|---|
| Apple Wallet | Yes | Unknown | App Store | Store published |
| Free app | Yes | Free | — | Store published |
Screens
8 store screenshots
7 store screenshots
Pricing & paywalls
- Free
- Free to download
Ratings & reviews
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5/5Best Car Rental Booking App
Real value deals for your money at major car rental companies. This is my third time booking a rental car with Carla. Recently used this car rental app to book a car for my business trip, and I must say, it exceeded all my expectations! Carla interface is user-friendly and intuitive, making the booking process a breeze. What truly sets this car rental app apart is its comprehensive comparison tool even on maps with near me feature, which allowed me to view and contrast various car rental companies side by side. I was impressed with the detailed information provided for each option, including price, vehicle type, rental terms. This level of detail made it incredibly easy to make an informed decision without having to visit multiple websites or apps. I appreciated the transparent pricing, so I knew exactly what I was paying for upfront. The customer service was top-notch, with a 24/7 support team ready to assist with any inquiries or issues I had. Booking through the app was not only convenient but also provided me with the best deals and exclusive offers that I couldn’t find elsewhere. I ended up choosing a compact car from a well-known rental company, and the pick-up and drop-off process was smooth and hassle-free. The car was in excellent condition and met all my needs for the trip. Real value for money. Overall, this car rental app is a go-to app to book rental cars for travel. It is a 5-star worthy app. I highly recommend it to anyone looking to rent a car without the usual stress and hassle. Loved it.
hope.at · 27 Sep 2026
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5/5User friendly!
I recently had the pleasure of using the Carla Car Rental app for a trip, and I have to say, I was thoroughly impressed. From start to finish, the app was incredibly user-friendly and intuitive, making the process of renting a car so much easier than it used to be. The variety of car options available was also impressive, and the prices were very reasonable. But what really stood out to me was the exceptional customer service. I had a few questions about my reservation and the support team was quick to respond and incredibly helpful. They went above and beyond to make sure I had a great experience with the app and the car rental process as a whole. Another thing that impressed me was the level of transparency in the app. Everything was laid out clearly, from the total cost of the rental to the insurance options and fees. I never felt like I was being taken advantage of, which unfortunately can happen with some car rental companies. Overall, I highly recommend the Carla Car Rental app to anyone in need of a rental car. It's efficient, affordable, and the customer service is truly top-notch. From the user-friendly interface to the exceptional support team, the Carla Car Rental app is a great choice for anyone looking for a stress-free car rental experience. Five stars all around!
justiosluv · 27 Sep 2026
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5/5Easy to use
This app brings a refreshing way to shop for a car rental! It is so easy to use and even fun! It shows location of the car rental place, price, and how many seats! I really enjoyed shopping for a rental with the swipe feature and being able to save a handful of options to look at for a final decision. The swipe feature was kinda fun! I almost wanted to keep going just to keep swiping left or right. I found the feature showing how many seats extremely helpful as we have a large family and 5 seats would not work. This feature made the process quick to find vehicles that would work. Being able to save multiple “favorites” was a unique feature. Instead of scrolling on multiple sites and trying to remember what I liked I was able to save multiple options from various companies to review and choose from. Rentals are shown from cheapest to more expensive so I did not have to waste time trying to find inexpensive options either. It might seem overwhelming to older generations but it is easy to figure out and get used to with the tutorials. Overall I really liked this app and the new refreshing way to shop for a car rental!
wtfitskatie · 27 Sep 2026
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1/5Liars
Well if you really want to give away money this is the company to get, they are liars they pretend they reserved a car for you they sent you to the location just to find out that they have nothing no car at all, your name has to be placed on a waiting list but they claim that whoever reserved for you has no knowledge of this that they only reserved and collected money from you and of course money they have no intention to give back and if they do they only provide credit that you can use with them only but only partial not all the money they took from your card, they make charges that allow them to keep portion of your money like a guarantee to get you the rental that you won’t get of course and they still keep the guarantee money because you agree to their terms. Really I don’t know how they allowed this kind of apps to be here and promote themselves in social media and all they do is stole money from people. At least they took my money because they have no intention to give it back, I have sent them lots of messages letting them know that I got no rental and they don’t care they won’t refund my money. And they have like an automated system I’m sure they just a bunch of robots answering to peoples request. Overall I give this company 1 star because there’s no option to add 0 star to them because they earn a double 00 with me and I will make sure to tell all my friends about them so everyone knows they are just worthless and they steal your money, money we all work hard for.
Rangmangyio · 27 Sep 2026
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1/5took my money & customer service is a joke
I rented a car through the carla app, & i will never be using it again & i recommend you NOT to either! i am 20 years old & it said underage driver fee waived… but it wasn’t waived. whatever though, i still paid and everything because i needed the car right? so i paid for insurance in the app too… however, after paying for the insurance thru the app & completing my purchase, i headed up to pick up the car. i got a LYFT there. the guy at the counter asked me what insurance i would like to purchase and i said i already did through the Carla app. he said he didn’t see it and told me to purchase it again, and i said no. he also looked at my drivers license and told me there’s an extra $200 deposit on top of the original security deposit because i am under 25. i had enough $ on my card anyways for the extra charges but apparently my credit card wasn’t accepted at their location. but it was accepted thru the app and i even called to double check they take my credit card. long story short; i did NOT pick up the car & i immediately contacted customer service. i hardly had any response, as i had to contact MULTIPLE times before receiving an answer. anyways, i still have not received any refund & i just keep getting told that they’ve forwarded it to another department and they’ll get back to me “within a working week”. it’s been 12 days and nothing. so i do not recommend this app FOR ANYONE! go to priceline or something, at least their customer service will get back to you promptly.
~Krissy · 27 Sep 2026
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4/5
This is one of the Best Apps I've ever seen And been a part of... It's the Best Guarantee...💯🔥💯🔥💯 🔥
Damon J Lyles · 31 Jul 2026
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2/5
misleading prices shown before taken to the site
Imelda Rylatt · 31 Jul 2026
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1/5
Rarely do I come back to give 1 star but I felt it my moral obligation to warn any potential clients to avoid this company and the app like the plague. I booked a car, paid for additional support. They cancelled my car mid flight and then support never got back to me. The app completely blanks out and your reservation disappears so there's nothing you can do, and you're then at the mercy of airport car hire locations charging 5x. This app cost me an expensive and unnecessary trip out of Milan.
Anthony Palmowski · 31 Jul 2026
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5/5
ok
Stetson Bustos · 31 Jul 2026
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4/5
we had an issue with our CARLA rental as Europcar had conditions we could not satisfy on check in. Sarah at CARLA was great in arranging a full refund for our booking so we could then find an alternative rental.
Charlie Sharpe · 31 Jul 2026
Privacy & accessibility
Privacy
- Data Linked to You — Analytics — Identifiers — User ID Developer declared
- Data Linked to You — App Functionality — User Content — Customer Support Developer declared
- Data Linked to You — Third-Party Advertising — Identifiers — User ID Developer declared
- Data Linked to You — Identifiers Developer declared
- Data Linked to You — User Content Developer declared
- Data Not Linked to You — Analytics — Usage Data — Product Interaction Developer declared
- Data Not Linked to You — App Functionality — Contact Info — Email Address Developer declared
- Data Not Linked to You — App Functionality — Contact Info — Name Developer declared
- Data Not Linked to You — App Functionality — Contact Info — Phone Number Developer declared
- Data Not Linked to You — App Functionality — Diagnostics — Crash Data Developer declared
- Data Not Linked to You — App Functionality — Diagnostics — Performance Data Developer declared
- Data Not Linked to You — App Functionality — Financial Info — Payment Info Developer declared
- Data Not Linked to You — Developer’s Advertising or Marketing — Identifiers — Device ID Developer declared
- Data Not Linked to You — Developer’s Advertising or Marketing — Usage Data — Advertising Data Developer declared
- Data Not Linked to You — Contact Info Developer declared
- Data Not Linked to You — Diagnostics Developer declared
- Data Not Linked to You — Financial Info Developer declared
- Data Not Linked to You — Identifiers Developer declared
- Data Not Linked to You — Usage Data Developer declared
- Data Used to Track You — Identifiers — Device ID Developer declared
- Data Used to Track You — Identifiers — User ID Developer declared
- Data Used to Track You — Identifiers Developer declared
- Data Used to Track You — Usage Data — Advertising Data Developer declared
- Data Used to Track You — Usage Data Developer declared
Accessibility
No accessibility labels collected yet.
Privacy
- Data collected — App functionality — Financial info — Purchase history Developer declared
- Data collected — Fraud prevention, security, and compliance — App activity — Installed apps Developer declared
- Data collected — Fraud prevention, security, and compliance — Location — Approximate location Developer declared
- Security practices — Your data is transferred over a secure connection — Data is encrypted in transit Developer declared
- Security practices — The developer provides a way for you to request that your data be deleted — You can request that data be deleted Developer declared
Accessibility
No accessibility labels collected yet.
Versions
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7.1.5
Live Activity Notifications - Your phone will now gently remind you about that rental you started booking at 2 AM but abandoned when you realised you were looking at cars in Melbourne instead of Manchester. We've all been there. Enhanced Profile Experience - We gave your profile a major glow-up! Your reservation history now feels like a proper profile page with better design and more useful info. It's like going from a rental car to a luxury sedan – same destination, way better ride. Performance Improvements - We made the app faster, because nobody has time to wait for loading screens when you're trying to find a car that's NOT a Nissan Micra. Minor bug fixes and the usual behind-the-scenes magic that keeps everything running smooth as butter (or at least smoother than your last rental car experience). Happy travels!
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7.1.6
Find the best prices and great offers with highlighted special deals such as unlimited mileage and waived underage fees directly on the listing page. Also, we’re introducing a new way to swipe through cars! In addition to right and left swipe, now you can snap & scroll through cars. Let’s doomscroll through all the best deals! Thank you for choosing Carla! Happy travels :)
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7.2.1
Everyday at Carla, we're trying to find new ways to make your car rental experience special. With this new update, you can turn your trips into trophies! - City Badges: earn a badge for every city you rent in and build your travel streak. - Profile 2.0: a cleaner timeline with full reservation details in one place. - Promos, simplified: redesigned promo page for faster code entry and instant savings. Thank you for choosing Carla! Happy travels :)
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7.2.3
We’ve added fresh car rental deals to help you save more on your next trip. Browse the latest offers from top suppliers and local partners, and book at the best prices available.
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7.2.4
Why do tourists never win hide and seek? Because they always stand out. Filters, redesigned. Meet our new 3D icons and smarter layout so you can find the right car faster. Quicker taps, clearer choices, better results. Bug fixes and small polish for a smoother booking experience. Happy travels :)
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7.2.5
Checkout that moves. We refreshed the checkout page with a cleaner look and smarter flow, so finishing your booking feels effortless. Live Activity notifications now update more reliably in real time. Plus tech upgrades and bug fixes across the app.
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7.2.6
A fresh new home. We’ve redesigned the homepage to make exploring cars and deals smoother than ever. Enjoy a cleaner look, faster navigation, and an easier way to start your next trip. Plus, bug fixes and small improvements throughout the app.
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7.2.7
Small things, smoother journeys. This version includes bug fixes and minor improvements to keep your Carla experience fast and reliable. Thank you for choosing Carla!
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7.2.9
Spotlight on the good stuff. This update brings Highlights to the Snap To Scroll view, making it easier to catch the best cars and deals at a glance. We’re also introducing the Profile Completion Survey — fill it out and earn Carla Cash for your next trip. Plus, bug fixes and small improvements across the app.
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7.3.0
New shortcuts, new surprises. You can now find Carla directly from your home screen — search cars, check your reservations, or reach Help Center right from Spotlight. And for Thanksgiving, we’re spinning a special Prize Wheel! Verify your email to take a turn and win rewards. Plus, bug fixes and small improvements throughout the app.
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7.3.1
A smoother home, with more to see. We’ve refreshed the notification pop-up with a new design that makes it easier to enable alerts you actually care about. You’ll now find helpful travel content on the homepage — tips and ideas for your next trip, presented in a carousel. Plus, bug fixes and improvements to the new homepage. Happy holidays :)
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7.3.2
Your holiday trip starts here. This update introduces currency selection — choose the currency that fits you best and browse prices with confidence. French translations have been improved throughout the app for a more natural experience. As Christmas and New Year get closer, we’ve refreshed prices for the holiday season so you can catch the best travel deals. We’ve also included bug fixes and performance improvements.
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7.3.3
Holiday vibes, smarter planning. If your search returns no available cars, we’ll now help you adjust — with suggestions for nearby pickup locations, dates, or trip duration to get you moving faster. We’ve also dressed things up for the season with a holiday-themed splash screen and app icon. And just like Thanksgiving, our Prize Wheel is back with a festive twist — spin for seasonal rewards and surprises. As always, small improvements are included to keep everything running smoothly. Happy holidays :)
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7.3.4
We fixed a bug that was affecting car filters. Hope that was quick. Happy holidays!
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7.3.5
No cars? We’ve got you covered. If your search doesn’t return any available cars, you can now leave your email and we’ll keep looking for you. Once we find a match, we’ll reach out. This update also includes bug fixes and general improvements to keep your experience smooth and reliable. Happy travels, Team Carla
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7.3.6
Smarter checks, faster starts. We now catch common email typos (like gmal.com) and prompt you to fix them, so you don’t miss important updates. This release also comes with a smaller app size and faster opening speed, making your experience quicker from the start. We’ve fixed an issue where the upsell pop-up on the My Reservations page could lead to purchasing multiple add-ons. Plus, bug fixes and improvements to keep everything running smoothly. Happy travels :)
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7.3.7
Flash deals, right on time. When you step away from a booking, we may offer a limited-time Flash Discount to help you finish at a better price. Watch Live Activity notifications to catch it before it’s gone.
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7.3.8
Simpler navigation. Faster bookings. A smoother rental experience.
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7.3.9
Improved Map Experience We've rebuilt the map bringing smoother performance, faster rendering, and a more responsive feel as you browse rental locations. Searching for cars on the map should feel noticeably snappier. Mini Map on Search Results A new mini map now appears inline on the search results screen, giving you a quick visual overview of where available cars are located without having to switch to full map view.
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7.4.0
Easily stay on top of your trips with our latest update! You can now add your car reservations directly to your calendar in just a tap. Get timely reminders, plan ahead with confidence, and never miss a booking again.
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7.4.2
Use AI in our new Smart Filters to find the car that suits you. You can now tell us what you think about our app. We are all ears.
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7.5.0
Introducing AI Search. Find what you need in Carla simply by describing it in your own words. There's no need for exact keywords search naturally, and we'll surface the right results.
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7.5.1
We've added new car rental deals for the July 4th holiday weekend! Explore fresh offers from top rental partners across popular destinations and save on your Independence Day travel plans.
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7.5.2
Summer's here.Explore fresh car rental deals from top partners across popular destinations.
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7.5.3
· 16 Jul 2026
Get Ready for Pickup. We've developed a new pickup list, a few quick steps before you arrive make your pickup smooth and hassle-free.
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7.5.5
Car rental near me found instantly. Our new AI search shows you the available cars near you when you need them.
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7.5.6
· 27 Aug 2026
Finding a car nearby or in a city just got easier. Search a city location and you will see all available cars mapped.
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7.5.7
· 15 Sep 2026
You can now add a child seat to your car rental when booking through Carla. Choose the child seat option during your reservation and enjoy a family-friendly journey.
- 6.6.8 · 14 Jul 2026
- 6.7.4 · 26 Aug 2026
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Availability by market
- US
Data quality & evidence
- Page completeness
- Live store listing
- Last verified
- 27 Sep 2026
- Sources
- App Store, Google Play
- Independent summary has not been published yet.