My Flexcar

• Free

Last verified 27 Aug 2026

4.5 980 ratings · App Store

1. 1/5Dragging feet

   The only thing I was most skeptical about was the reviews about ppl getting in accidents and getting replacement vehicles. I must have manifested this because before my membership fee a lady ran through her stop sign and hit me. She took fault, I’ve talked to insurance companies etc. gotten the car towed, submitted picture and the report the night of the accident. Flexcar stated the process should only take three days and I’m on week two with NO CAR and I’ve called everyday on my lunch break for an update. I’ve gotten conflicting info every time. “We’re waiting on an inspector” “We need to confirm that the car has been returned to the hub” (two agents confirmed it has AND said they had a delay with sending an agent out). Etc. I’ve been nothing but pleasant with every person that I’ve spoken to and I’ve also asked for follow up’s and NEVER GOTTEN ONE. I’ve even told them to just shoot me an email because I understand it gets busy. One lady who was originally assigned to my case, hasn’t responded to any of my emails. I think this is ridiculous. I’ve been terribly inconvenienced and I can’t get support to give me a solid update. Outside of this the process to get the car was quick and painless but you all need a new process on keeping your customers updated. If someone’s paying a membership then maybe make sure you reach back out to them. At least get some kind of team dedicated to it. I think this is unacceptable. If you use Flexcar, make sure you don’t get in an accident because it’s going to be worthless to have the service. This one star is not for the app, it’s for the service. FOLLOW UP WITH YOUR CUSTOMERS!

   Bbills209 · 27 Aug 2026

2. 2/5Rental Scam

   There are definitely factors that are not discussed when you’re picking up a car such as Flexcar feels the need to monitor your driving as if they’re your parents. I don’t understand why most of these notes are almost $1000 and then to price gauge you. They wanna build a driving score. Which is not their job they have people on the roads designed to protect the roads. I don’t think it’s necessary or appropriate for Flexcar to place a driving score, if they are leasing your car that should be the end of the business line. Nobody wants to be monitored constantly and make it feel even more not like their car. Also, with the car having so many sensors most of the times you’re not even close to another car. The sensors just assume that you don’t know how to drive and I feel like this is not a fair way to even monitor someone’s driving. However, there should be no monitoring of driving at all. This is definitely going to make their business lack appeal.

   Koolaid_Jugo · 27 Aug 2026

3. 1/5They’ll try to take every dollar.

   This app is more or less unnecessary, as you need to call them to initiate a return. I would say it worked to book the car, but the car was not even close to the pickup location on the Sunday I went to pick it up. So I had to call and was told to return on Monday, and that I’d be given a $25 for an Uber, which still hasn’t happened. Moving on, I go back on Monday and look at my receipt and see I have to return it the following Sunday. Odd, but I see the receipt was not adjusted to show the pickup occurred a day late, so I assume the return is actually the following Monday. Wrong, they hit me with another week’s charge that following Sunday. I call and they are closed. Hmm, call back on Monday (they open at 8 but don’t pick up until around 9) and any empathy? Nope, not even a partial credit if I bring the car back right away, which I did anyway. So at that point, they have me for my deposit of $250 + 2 weeks of use, when in reality I’ve had the car for roughly 6.5 days. So that’s $410 right there. What choice but to get the deposit back immediately and forfeit the additional week they already charged me for. Fix the pilot or don’t expand your shady cash grab. Someone else will do it fairly.

   thestoryiswrong · 27 Aug 2026

4. 1/5Easy process but It’s pointless

   I rented to just see if it is worth it and it is NOT. You might as well get you a car note or just rent the regular way or Hyercar. They get you with the mileage. $110 a week for the car and over $300 in mileage. People have to commute and run errands. So if you don’t work close to home and do everything literally by home I DO NOT RECOMMEND at all!! Like I said the pick up and drop off was easy. Also my best friend has a rental car with them right now check engine light on. She had to call rode side and the guy told them the car needs a new battery or alternator, they have yet to switch out her vehicle smh but y’all want your money on time. Y’all could have a good program but you all need to do A LOT more work and thinking to do to come up with a better system because I don’t see you all sticking around long. When you have companies like HyreCar where you can drive up to 500+ miles a day and pay 300+ a week just saying.

   RDCG3 · 27 Aug 2026

5. 5/53 month rental - Great Experience!

   I was very skeptical of this service at first but tried because I needed a car for a short period of time. I was moving from the United States to Germany and my car broke down three months before my move. It did not make sense to buy a car for that short time so I tried a car subscription service. Flexcar was very easy to work with. I booked my car from the app. All features are pretty much automated. It was easy for me to check my mileage and I had the option to change cars if I wanted. I only had to call customer support twice (once to book the car and once to return it). Both times I called the representatives were very helpful and friendly. Everything went very smoothly and the service worked for me completely as advertised. If you are in need of a car for a short period of time consider giving this a a try!

   jeiebrusjlwowhen · 27 Aug 2026

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