LuggageHero: Luggage Storage

• Free

Last verified 28 Jul 2026

• Free to download

Last verified 31 Jul 2026

4.8 2414 ratings · App Store

1. 5/5Little Havana near the Cigar Factory

   A very nice lady took our bags and checked them back to us 5 hours later. We got off a cruise and wanted to try some authentic Cuban food before heading home. We got linked up with a local tour group for a food crawl. Bags were where they should be and they were undisturbed. Check in and check out was very smooth (took 1-2 minutes going in and about 1 minute going out). The area to the north and south of this location is the Little Havana area that you want to visit. Lots of cigar shops, souvenir stores, many murals/artwork and lots of restaurants in the area. Remain on 8th Street if you go for food or a tour, as everything else in the area is basically residential. Safe area is both sides of 8th Street running roughly 5-6 blocks north and roughly 8-10 blocks south. We saw police on horseback patrolling regularly. If you are traveling and have time available before you trip leaves, it was worth the time.

   DBE from NE · 28 Jul 2026

2. 5/5Easy. Convenient. Safe.

   We were hesitant about using this service. However, the trip from the airport took much longer than expected, and we were about to lose our reservation into the Louvre. So we looked up reviews and went for it. Once we arrived and the person working, perhaps the store owner, greeted us, we already felt more comfy. His store was spotless and he had a luggage storage space downstairs. Remember this was never part of our plan so we had to leave all our stuff minus purses. My laptop was in my bag. My sister also had electronics in her bag. Nothing was amiss. He greeted us when we came back and all was good. Our stuff was there for about 2.5 hours so we paid the three hours. It was worth it. Thanks a million to the previous reviewers. We will absolutely use this service again.

   JennECRiv · 28 Jul 2026

3. 5/5Great for bicycles!

   As an American traveling in Europe with a bicycle, I stumbled across this solution. It was recommended by the airport Authority and I really had no idea what it was. I thought I would arrive to a luggage storage facility… But instead I arrive to a more private(convenience store) who would be handling my luggage. I kind of think about it like AirBnB for luggage where individuals/businesses can rent their space to store your luggage. It was the absolute perfect for me as I was traveling with my family and then going on a bike excursion. I was safely able to leave my bicycle for 10 days and pick it up later on the rest of my trip.

   Azroadie · 28 Jul 2026

4. 1/5DO NOT USE THIS SERVICE, IT’S A SCAM

   They broke my suitcase’s handle and when I mentioned the insurance I paid for, they just shrugged. I had to go to the website myself to figure out how to have this handled (of course you really have to dig around, they want you to give up.) I emailed customer service and they sent me an insurance form to fill out, then marked the issue as “resolved”. I emailed them again to ask why they did this, and a different person contacted me saying it’s in the insurance team’s hands now (meaning I have no person I can contact about it). I waited a month with no response so I replied to the email with customer service and the response I got about 10 minutes later was an automated email saying THEY’VE DELETED MY ACCOUNT. They didn’t want to honor the insurance or even do anything to correct the situation and just DELETED my account. WOW!!

   ksymcampk · 28 Jul 2026

5. 5/5Great experience

   We have never used a luggage storage service before, but our cruise ship dumped us in Boston 11 hours before our flight! Instead of dragging our luggage with us, we stored it and explored the city for just a little while. We did have to wait about 20 minutes until the business opened to store our luggage and then we were a little learning because it was a liquor store. Staff and owner were very friendly and took good care of our stuff and helped us walk through the app. We would definitely use this service again!!

   KCtraveller · 28 Jul 2026

4.7 2823 ratings · Google Play

1. 5/5

   Very convenient service. Easy to book, good price and friendly staff. Highly recommend.

   Joanna K. · 31 Jul 2026

2. 5/5

   Very quick and pleasant staff and experience.

   Ron Parvis · 31 Jul 2026

3. 5/5

   great service

   Jovanni Jauregui · 31 Jul 2026

4. 3/5

   I was looking for a store that said luggage.Hero on it.And I found the counter inside of a very small grocery store that didn't have a street number on it.Or any kind of luggage hero signage. the process was quick and the staff was friendly They would get more business if they were easier to find.

   Cindy Oatley · 31 Jul 2026

5. 5/5

   good service, good price

   Maree Davison · 31 Jul 2026

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• 3.41.0 · 5 Jun 2026