D&B Rewards

• Free

Last verified 2 Sep 2026

4.8 191626 ratings · App Store

1. 1/5Love D&B, Hate The App & Customer Service

   I’ve had so many problems with them. The app repeatedly causes me problems and I’m forced to call into get help when it does. I’ve called an hour before close and get a few times it says they’re already closed and leave a message. The best was when I called 2 hours before the sat that they close and when I went to leave a message it told me the voicemail was full and couldn’t get any more messages. I used the new Gambit feature in the app and what a headache! I won and when going to cash out my prize tokens into chips I keep getting an error. I called D&B cust. Service and the first person didn’t even know what gambit was so I had to explain it to them. They said they’d have a manger from the app department call me back the next day. A week later no call so I had to call them again. Got a new person and she knew what gambit was and when I told her the issue she said that gambit is for money not dave and busters chips. I had to explain it twice until she understood and then told me that I need to call gambit. I had already done that and got the tokens turned into chips so the rep said that they aren’t good at dave and buster!!! I had to wait while she read the purpose of the app and that it CAN be turned into chips. After over an hour of talking and holding she finally understood it and I got my chips. This has been a problem every time they get a new feature in the app.

   Barry4242 · 2 Sep 2026

2. 5/5So much fun

   I think, as a father and avid Casino player, D&B is just as, if not more, fun that going to Casino. Granted, the D&B close to me does NOT have bowling or billiards, it still brings joy to hit jackpots there. JP’s are more likely at a casino and my daughter & friends can play at D&B where they can’t at a Casino. I could drop $200 at a casino and leave with NOTHING. So, I leave ticked off. At D&B I can drop the same $200 all the while eating good food, play all kinds of games, leave there with a prize and most importantly, spend time with my daughter & her friends. Watching them lsugh, have fun and being with my family makes D&B BETTER in a long run over a Casino. Oh…Wednesday half off games is a BRILLIANT marketing tactic that D&B does. Games cost 7 tokens normally but Wednesdays..3.5 tokens. More bang for your buck. Aawesome! I do have a complaint about the staff. Minor complaint but still one none the less. It takes FOREVER to get your drinks, then when you DO get drinks, it then takes forever to order. The chef’s/ Cooks do an amazing job getting food quickly but the waiters/waitress’s really need to check on customers more often. I should not gave to go to the bar to ask for…anything but find myself asking for extra ranch, a straw, a drink, etc…. So, I still love the place but either add more staff or train them to be more diligent and caring to patrons Thank you

   Nick.Reid · 2 Sep 2026

3. 5/5Birthday Family Gathering for M & E

   The experiences were amazing. We visited Dave & Buster to celebrate M’s belated birthday and his mom’s “E’s” birthday. It was approximately 10 of us. We entered the front entrance and found a large table where we talk, laugh and ate. The loud sounds of the games drew some of us to the game's area while our food was being prepared. After we ate our tasty food we found places and games that intrigued us. It was exciting, fun and sometimes challenging. Oh, they also had a place where you could fix your cold brew. I thoroughly enjoyed the experience. Guessing, you can tell we haven’t been to Dave and Buster in over 5 years. Oh, afterward we headed to where all the wonderful toys, balls, cups, games and gadgets were located. We spent about 30 minutes there. One of my daughters and I had 1900 points and another daughter and her boyfriend had 2900 points. We were all doing our own fun thing. So, if you or you and your family want an out of this world experience stop by Dave & Buster and have a amazing journey. It’s now the next day and I am still talking about our fun experience at Dave and Buster. Angie and family

   Neebai · 2 Sep 2026

4. 4/5Great tool

   Love everything about this app minus one feature. I recycle my cards and to buy a large package plus booster package I have to load it to one card. But to divide it out to my family I get capped on a daily limit being able to transfer the points to each card so my family may enjoy games at their discretion. This happened to my on the 15th and none of the staff were able to do anything about it. So one kid had to share a card with another kid and they had to wait for a time limit to go up before they could play. If the power of transferring tickets and points are left up to me then I should not be capped on it, especially if I’m taking anywhere between 7 to 15 people out. I should not have a cap on how many tickets and points I can transfer in a day. Especially since I can’t purchase the large packet and buy the tickets amongst the cards anyway anyways. And I also reuse my cards so I don’t have to pay the extra fee for a new card and it’s also recycling less waste. I would like to see if this can be fixed because you should at least be able to move around stuff at any given time during your visit. Other than that, it’s great because I can see achievements, I can see who’s got what on their card, I can see which card number goes to which person because I can name each card, I can freeze a card if it gets misplaced and I can reuse cards!

   Boss Mom Life · 2 Sep 2026

5. 3/5Fun time. Good food.

   We have been to two different Dave and Busters in the last month. We have had a wonderful experience at both. The food has been great for typical bar food, and the service has been exceptional at both locations. My concern has been (both times) that the tip that was automatically added to my bill was not just for food and food service, but included the costs of our gameplay cards. At the Pensacola location we purchased three summer passes and two $79 gameplay cards. A $600 purchase. We also ordered dinner on the same ticket. The bill we received was for over $900 which included a $170 tip for our server. There were only five in our party, three adults-all senior citizens-and two children. The children’s grandfather paid the bill but was sorely unhappy and will never return to D&B. Our experience was similar at the Huntsville AL location where the cost of the gameplay cards was included in the tip. That does not seem fair or appropriate. I will gladly tip 20% on food and food services. Even on bad service I will tip 15%. However when $200-$600 in gameplay purchases is added to the tip, the situation becomes untenable and inciteful. Also a $170 tip, even for excellent service for basic bar type food and only five folks at the table is absurd.

   Wilmateach · 2 Sep 2026

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