ChargePoint®

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Last verified 30 Aug 2026

Shown for US

4.3 18767 ratings · App Store

1. 5/5Love this app but a suggestion

   So I’ve been using Chargepoint ever since I got my EV and it’s my tried and true charging app—it shows which chargers are available so you don’t waste your time going somewhere that’s already taken, and you can filter results to look for Fast chargers or specific networks. I also love that you can use the balance you’ve already paid for in this app to pay for chargers from other networks. I hate having balances just sitting in multiple apps. One thing I really wish they changed is how they charge you when your balance gets low. Currently it decides how much to reload your account based on usage and I can’t seem to find anywhere where you can control how much they take out of your account. It used to be just $20 at a time for me and then it went up to $40 when I get low. Although I get they’re trying to anticipate your needs for you, as a broke college student I’d rather see that money leave my account more as I go than lose more than I expected and not be able to pay for other necessities that week. If it was $20 at a time or whatever I set it as, I would be able to just notice how fast it’s being spent and adjust if needed. Example: sometimes I’ll take a trip and am using a lot of chargers so they reload with $40. But then I get back from the trip and just charge at home and am missing $40 for the next month. If I set this myself I would know I wouldn’t need that much for the next month and wouldn’t choose to reload with $40. Anyways this is the best charging app I’ve found and I really like the Chargepoint network! I would just like more control over how my account balance is reloaded.

   shameless self-promotions · 30 Aug 2026

2. 5/5Charging Kia Niro EV

   Honestly use just about every charging System out there. This one “Chargepoint” in my opinion does it right. simple scan from the app stored easily in my apple wallet to the easy “prompt to plug in” to “charging” it’s the easiest system out there to follow. Not only that. From day 1. I have never received a message about connection failures or any issues from their stations like i have experienced from other vendors! solid easy to use and reliability. That’s been my experience. i have a HUGE REQUEST of this company. Can you please Replace and repair the Stations at the Jacksonville International Airport. Possibly replacing those with combination chargers that accommodate CCS1 High Speed Chargers as there are not enough of them here in JACKSONVILLE / Duval County and Sureounding Clay County, St. John’s County, Nassau County. St. Augustine. Gainesville. We need more Combination High Speed Chargers installed NOT NOT NOT what we have currently. A Lot of broken J1772 Chargers. Can we just standardize one type of adapter for Charging? Like all vehicles use either The Tesla adaptation or the CCS1 Model. There’s too many variants of Charging and it’s really confusing the consumers out here. Anyway please add new locations of Charging stations to our region. as we have only 1 single location for your “Chargers” on Dunn Ave. here in Jacksonville, Fl. (Not enough) please add more. PLEASE. Consumer NEED!!!! Urgent Request!!!!! For JACKSONVILLE PROPER AND SURROUNDING AREAS!!!!! Thank you.

   Stan on iPhone 4 in JAX · 30 Aug 2026

3. 5/5Love the app and ChargePoint, new update needs some tweaks.

   I love chargepoint stations and the app. The app and ChargePoint stations are always very reliable, and having a ChargePoint card in my Apple wallet is a great feature that speeds things wayy up. My only complaints are about the new app design that was just released. While very pretty to look at, and was clearly very well designed visually, it’s noticeably a bit less responsive on some interactions. I am also really missing the feature where if a location has multiple stalls at it, I could press “Notify me when any plug at this location is available” basically, I used to be able to click this button, and when any of the chargers became available at the location I was at I would get a notification. Now that functionality is gone, and I have to go through and press notify me on all of the plugs. Small inconvenience but it really did make a difference. There is also no longer an option to disable notifications for a spot either. If you guys could fix just those two things it would be perfect!! Still love ChargePoint :)

   getlukewarm · 30 Aug 2026

4. 3/5Chargers not appearing on app

   So, a recent problem has developed around me were chargers that are active and functioning, are not connected to the app. The weird part is they are still connected to the ChargePoint system. I get a text after saying I have charged and my cost is deducted from my ChargePoint app, so they linked somehow. It is annoying because otherwise the ChargePoint app is much better at tracking my state of charge than the KIA app, so I would like to be able to check and not stay connected after my charge is complete. The inconsistency of the app also compounds another problem, which is the unreliability of the ChargePoint network as a whole. Since they are independently owned, there seems to be little quality control from ChargePoint Corporate over the functionality of each charger. In Northwest Indiana, I don’t believe it would be an exaggeration to say that 25% of the ChargePoint branded stations are not functional at any given time. This has gotten worse since the sunset of 3G, which many of the earlier stations used to communicate. While ChargePoint will always point to the “independent” ownership model as the reason for this, I ask them this question. Would McDonalds (also independent locations) be a success if fully 25% of the restaurants in a given area where closed during normal hours on any given day. I believe in ChargePoints mission, and I hope they can find a way to encourage owners to keep their chargers operable, or at least get the ones that never are ripped out.

   TheLBv2 · 30 Aug 2026

5. 1/5Frustrating & sleazy

   Super irritating that I had to download the app in order to use the station to begin with (really has data grab vibes), since there are definitely other stations that I can just plug in & tap to pay. But even with the app, I couldn’t get it to charge anyway - I got stuck in an error loop where the app and the charging station seemed to be contradicting or interrupting each other, and then terminating the transaction before it could even start. This happened at multiple charging stations & I definitely followed all of the instructions and verified all payment information. And then on top of the clearly terrible functionality in this specific instance, the app itself is clunky in general & the UI is annoying. I shouldn’t have to hit ‘start charging’, then scroll around & then click a connector type & hit ‘start charging’ again, & then have it get stuck on ‘plug in the connector’ screen that is apparently oblivious to the fact that it’s definitely already plugged in, which is the only way the ‘start charging’ button appears anyway. I eventually got frustrated enough that I just left to limp home with range anxiety. All of this & they also apparently needed all of my personal information in order to just… (not) charge my car. No thank you, we’re not doing the data theft & sale thing anymore. Deleted account & won’t be using chargepoint again.

   DaisyBee! · 30 Aug 2026

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