APPatient

• Free

Last verified 30 Aug 2026

4.1 22274 ratings · App Store

1. 1/5Not as good as MyChart

   My dermatologist uses the APPatient app while my family doctor, urologist, and orthopedic doctors all use MyChart. MyChart allows me to scan my insurance cards, and shows my vaccines, prescriptions, lab tests, etc. MyChart also links up to my fitbit, veriosync, and Withings accounts so it tracks my daily steps, weight, blood pressure, heart rate, and blood sugar. As you can see MyChart is a much more useful app than APPatient. I finished copying all of my prescriptions into APPatient. I selected my pharmacy Kroger in Marysville, OH and it showed the pharmacy location on Google maps but it was unable to save the pharmacy as my preferred pharmacy. I had entered all of my prescriptions into APPatient. When I showed up for my appointment the receptionist had me fill out all of my prescriptions on a paper form. I asked her why the paper copy since I had entered all my prescriptions into the app. She said that none of my prescriptions were showing up. I opened the app and showed her that all my prescriptions were there. She claimed that the app rarely works. The dermatologist Dr. Koriann Reed also told me that the app is very poor. It only really works for billing. She agrees that MyChart is a much better app but her practice uses APPatient.

   Engineer David · 30 Aug 2026

2. 5/5Skeptical at first, but no issues so far

   I was skeptical about this app due to the abundance of recent negative reviews. After downloading the app and completing the registration myself, I can only conclude that the issues others experience are due to user error, incomplete setup of initial patient info by their doctor’s office, or incomplete instructions provided by their doctor. I had no issues with signup and login. All information that I had already provided to my doctor was available. My pharmacy on file with my doctor’s office was already set up for me. It was honestly a breeze. I haven’t had an opportunity to try any of the other features, but thought I would at least leave a positive comment on the signup process, as this seems to be the source of frustration from most of the reviews.

   Romanalucy · 30 Aug 2026

3. 1/5Useless

   I followed the instructions for logging on to the app. It did not matter since even after following the directions, I still got an error: This error had to do with the system generated email that directed me to log on before my appt. The problem was a broken link in the log on email. The link does not take me to the log on page of the app. It drops me back in the App Store (Apple device). Fortunately, I am technically savvy enough to know how to get into an app. However once I was there, I encountered my second error. I returned to an email that my doctor’s office sent me that contained my UserID, as well as the name of the practice’s URL I was able to copy and paste the URL that designated my doctor’s office in order to enter it without any typos. Using the practice url, along with my last name and birth date resulted in another error. I thought to take a screen print of the page with the error but I cannot insert it here. Developer should take NOTE and get it fixed, so it isn’t a problem in the future. The resulting error message said: A server with the specified HOST name could not be found. That is the point at which I decided to cut my losses. If my doctor’s office doesn’t see me because I didn’t get logged on to an app used for telehealth (which I have no intention of using because an orthopaedic doctor needs to be hands on look at a person and determine what hurts and why) then it is time for me to find a new doctor!! I am leaving this review since it is the only way I could communicate with the app’s developers. I could not get on it so have no other experience but what I have included here.

   k9loverkjk · 30 Aug 2026

4. 2/5Expressly NOT interested in their customers who are the Patients

   Otherwise routine app interaction but doesn’t work w my Mac, just the phone. And, the Terms of Use and the Privacy Practice links on the phone don’t work. So I read those ouside the and learned they have a host of advertising partners who receive cookies (HIPPA compliant parameters)but that you may opt out by sending an email to their support. I did. Separately, I sent a message about the glitch with their links and that I look forward to a version that’s compatible with Macs. Modernizing Medicine’s response was that they don’t offer support to patients but I should take up my concern with my provider. As if the doc or her office treat software problems, or there’s time in my visit to discuss it. 2-Star rating because the mundane part of the app, my info (except insurance, which it doesn’t update!) acted normally. Oh, and the “I’m here!” function the app texted me to make sure I used it didn’t convey the message—not sure where that failure lies.

   e-step-to-my-lou · 30 Aug 2026

5. 1/5Can not use.

   After I was unable to get in to the website on my iPhone, (logging in merely gives me a set of curly braces on a black page) I was told by my provider that Safari wasn’t supported. This is somewhat infuriating considering it’s the second most used mobile browser at 30% market share this year. However, they offered an alternative in this app. Okay, annoying to have to download yet another app for something that should just work as a webpage, but I can manage. Downloaded the app. Logged in. Got prompted to agree to the ToS and privacy policy. Clicked on them to read them. Nothing happens. Restart the app, log in again, try clicking again. Nothing happens. In an age when tech companies are more and more often unconcerned with aught but what value they can extract from customers, why should I trust a tech company with my medical info without even being able to see what they’re making me agree to?

   Oscelot · 30 Aug 2026

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