Wayfair – Shop All Things Home

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Last verified 30 Aug 2026

• Free to download

Last verified 30 Aug 2026

4.9 2548948 ratings · App Store

1. 5/5Furniture

   ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ I have to say, “I am in love with Wayfair!” I have ordered pretty much almost all of my furniture through Wayfair. I like my furniture to be solid wood. Wayfair makes it easy to find, all I do is filter it to what I am interested in. I like my furniture to be solid wood and I am not disappointed, the quality is great!. Considering that wood is heavy, shipping is easy and inexpensive. There’s also an option to request it to be build for you or you can do it yourself. It’s a little pricy to have it build however, if you don’t choose this option it is not too difficult to put together, instructions are pretty simple depending on how large the item is. From what I have noticed Some of the furniture is partially already done for you, I guess it all depends on the type of furniture. Customer service is great! You usually don’t wait too long and they are very professional. Customer service tries to work with to the best of their abilities. If you have a question they will answer to the best of their knowledge. If you have a problem with your furniture they will take care of it As soon as possible. I have had damaged furniture either from delivery or a factory problem and customer service has taken good care of me. All I had to do is take pictures of the item or items that have been damaged. Very simple steps. I thank them for their support and for wonderful customer service. This is the reason I say I love Wayfair! I’m pretty sure you would love them too! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

   Jami303 · 30 Aug 2026

2. 5/5Best resource for EVERYTHING!

   Wayfair has everything. In the last year, I’ve bought two desks, four area rugs, dining room chairs, a new upholstered platform bed, curtains, and a 12” pillow-top memory foam mattress (at a fraction of the cost charged by the new trendy online mattress companies). Then after making sure my husband & I were comfortable, I bought some cat “shelves”(stylish ramps to attach to your walls so that your cats can look down on you literally and figuratively). And once I decide which will be the best for our spoiled felines, I’m also ordering a cat tree in grey to match the tufted velvet grey sofa I got from Wayfair. Only Wayfair makes sure that everything you order is not only safe, fun, and ultra comfy, but also stylish. I love that I can buy furniture, bedding, curtains, cat condos & carriers (have you ever checked out their pet items?), decorative items, and so much more all in one place. Because I live in a very small town, shopping options are minimal. Wayfair is like having all the glories of L.A. (where we used to live) without the freeways and two-hour drives to a store 7 miles away. So, the selections are phenomenal, the prices are great (I do wait for sales — they send me nifty email), and our new home is coming together wonderfully. Wayfair is my one stop shop for everything for our home and its two- and four-legged occupants.

   LeeTatum · 30 Aug 2026

3. 5/5A complete letdown and disappointment!!!

   I ordered a trampoline on April 3, it said estimated delivery may 15th. I waited patiently and NEVER received any email stating the status of my order. I called a couple of times (ever time waiting for a minimum of 30 minutes) just to check on it and was never told there was any problem. It was expected to ship to me on time! On may 11, I called again since the status online still said preparing to ship, I spoke with Bernard and he informed me I would receive an email because it would be on a truck for delivery that day. On Tuesday the status still said preparing to ship so I called again and this time the customer support representative actually looked into the supplier and found out there were no trampolines in stock! Why did Bernard lie???? Why didn’t the manufacturer inform Wayfair that there were no in stock trampolines (I could wait until mid July for one....ya right!!!), and most importantly why does Wayfair not send any confirmation emails letting you know what’s going on???? I’m so disappointed and had to inform my daughter who has been waiting for over a month, that our trampoline is not coming!!! This was my first and LAST time shopping with Wayfair!!!! Thank you for being nothing but a disappointment!!!!

   Kristen👩🏻 · 30 Aug 2026

4. 4/5I’m a Human!!

   I love Wayfair. They have a great selection of products at reasonable prices. The app is really great too. Everything I could want is there: the search engine, the favorites list that I can separate by project, the in stock notifications. The most frustrating pain point in using the app though, is the constant interruption asking me if I’m a human. I mean, it’s constant. I’m redoing a kitchen...so I’m on here practically every day trying to nail down the final selections. But as I’m tapping through the colors available in an undermount sink——please verify you’re a human. Then I have to tap all pictures with a fire hydrant. That, in itself, is an annoyance. But what is down right irritating is that after I pass my human test, the entire app is frozen. FROZEN. Is in, will not move and nothing works. I have to close it down. Why don’t I close it down before the hassle of the human test, you ask?? Well, because if I do that, the test is there, waiting for me, when I reopen the app, and then freezes anyway! Infuriating, right? It seems to happen more on the iPad than the iPhone but it does happen on both devices. I’m sure if I just closed the app and waited 10-15 minutes the captcha would clear out, but let’s face it....when you are on a faucet hunt, you are more likely to just close the app and fine your item elsewhere.

   CLPro User · 30 Aug 2026

5. 1/5Worst company I have ever dealt with

   Wow. First time customer and it has been non stop issues. Placed an order and almost a week later it had never shipped and was way past the estimated delivery date. Called to speak to someone and they told me not to worry, that my item would be delivered the next day. The next day my item does not come and the person I spoke to said they lost the package in the warehouse and the first person was wrong. Speak to a third person later that day that said both previous agents were wrong and that my package would take another week. I asked for a supervisor and was told they would call me back. Another day passes and still no phone call or item. I call back to ask to speak to supervisor and was told no. I was much more firm and spoke to Alex. He tells me that all of the information everyone told me was incorrect and that it just happens sometimes…..I was ordering a bed for my daughter to surprise her with a room makeover for her birthday. Absolutely ruined. Alex then says he cancelled my first order and that if I place an order for a new bed that is to be delivered in 24 hours then he will give me a credit, which he did and the bed did arrive the next day. Finally seeing the end in sight, take the pieces out of the box and THERE IS A MAJOR PIECE MISSING. I am absolutely disgusted with horrible communication and customer service and now horrible quality. Trying to order one bed for my daughter had turned into a two week nightmare.

   KRennie31 · 30 Aug 2026

4.8 460785 ratings · Google Play

1. 1/5

   wayfair does not honor there return policy and if you call in they say it's being handled be there resolution team whom the supervisors can't reach and you can only communicate through email so keep this in mind while supporting this company they will not refund you your money

   D M · 1 Aug 2026

2. 5/5

   Wayfair and quick shipping saved me!! They have everything I need for time crunched bath remodel!

   Lisa Matthews · 1 Aug 2026

3. 5/5

   I love there stuff, I haven't had a problem with there products whenever I buy something from here.

   Guadalupe Catalina Morales · 1 Aug 2026

4. 1/5

   will not open

   Tina Mull · 1 Aug 2026

5. 3/5

   Y'all need to make this website more user-friendly. I didn't want to create an account and because of that, I had such a difficult time getting my order process

   Delston Nicholas · 1 Aug 2026

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