T-Life

• Free

Last verified 30 Aug 2026

• Free to download

Last verified 31 Aug 2026

4.8 1265572 ratings · App Store

1. 5/5Not happy

   I have been a customer with Sprint/t mobile for over 17 years. I have had the Everthing data share plan for the entire17 years. It was told to me over the years by many employees to never change or let myself be talked into changing from this plan because I was grandfathered in to it meaning they could never force me to leave the plan and the price could never be changed. Recently I got a text from T mobile saying all the lines on my account would be going up $5 a month per line, which in my case is $35 a month. Which comes to $420 a year. Today I called in to dispute this because I have been told for over 17 years this could not happen. Also, the gentleman told me he would not have ever changed plans either because there would not be a cheaper plan. The answer I received was that t mobile decided that their word doesn’t mean anything and they decided that even accounts that have been grandfathered in will have an increase because the price I’m paying doesn’t cover their cost. They obviously don’t get the concept of being grandfathered in nor the loyalty of a customer. I went as high up as I could but they no longer have a loyalty department and if wanting to continue to dispute was given a snail mail address or a fax number to contact. What a joke, how convenient for the higher ups to set it up for themselves to not need to defend their unfair and indefensible decisions!

   Remark Danae · 30 Aug 2026

2. 5/5Legacy legit

   By just one customer, I am sometimes on a family plan or who knows maybe roaming internationally without a passport and not even knowing it, we who is me and he that is sometimes she want to say thank you T-Mobile and Dutch telecommunications for your service. The end user is European Union as California is Canada…. According to fine print abbreviation within TOS. I don’t know how my bill always ends at an even number, but it’s kind of a monthly thing and I respect that. The power of an attorney who authorizes is permissible purpose at user access permission account level access! (1) Yeah I’m still trying to figure all that out lol. Whats in a name they say, well just about everything and I don’t think it should separate you or brand you or relicensed you or leverage you or yada yada yada like yahoo Oath, AOL so ask iCloud and Apple can vouch we go way back. All the way to the floppy drive that’s right. But I’ve had T-Mobile for a good solid three years now and I’m still rolling on the same device although I think it’s had a baby or two, we’re almost at fourth generation and I’m still trying to figure out what it means. But hog wash let’s not worry ourselves sick about the scary things potentially, let’s live our lives now as we should be, and embrace the world as we know it. And kindness with love what makes the world go around. Thank you, T-Mobile, the un carrier open sourced cellular provider care bear and part of me, yes I’m Jon and I’m also Joanna, for identifying identity and Netflix charges her but not him? It’s always gonna be a 24 hour day job isn’t it, but don’t make sure to realize to relax.

   Joanna Lamb, · 30 Aug 2026

3. 2/5Needs To Be Fixed

   I don’t mind the app however, the Sync-up drive section needs to be fixed. The wifi enable does not work. When you turn it on as hit save the wife setting doesn’t stay on so the sync-up hotspot/wifi is i discoverable do to the settings not staying on. This shouldn’t even be an option the wifi should automatically be on as a defined 😡 But my frustration is with T-Mobile My old sync-up drive worked just fine until they purposely got rid of the legacy app that supported the sync-up device which forced me and probably others to to have to upgrade the device. Im pretty sure thats the same thing apple got sued over when they did that with the iPhones forcing people to have to upgrade phones. Anyway since I got the new device it has not worked properly, I have called T-Mobile a couple times now trying to get this fix and yet nothing is working. I go into the store they can’t help, I call the support line they can’t help and tickets are opened with no resolution. So essentially I was forced to upgrade to a device that doesn’t work and I am getting charged for a monthly service charge on this non-working device. I travel a lot for work a use the hotspot in my vehicle to connect my devices but can’t use that anymore because it is now useless and unusable. Any yes I have installed and reinstalled the device and app multiple times with the tech over the phone and still nothing. I just want the app fixed and the hotspot/WiFi feature on the sync-up to be turned on and usable.

   Judomastah · 30 Aug 2026

4. 2/5App is Bad

   I would NOT recommend using T-Mobile for internet service. The internet is not that great, but most of all the App is not user friendly. EVERYTIME you click the app, the app changes. When you log in, it asks for a specific log in. This time it was T-Mobile ID. I'm like ok what is my T-Mobile ID? Is it my email? If that's the case just say "email" then "password". Is it my WiFi name? Nope not that either. Is it my phone number? Nope because T-Mobile decides they want to give you a "fake" phone number to access your account. But, that's not the T-Mobile ID either. This is 2025. We don't even memorize phone numbers like we did back in the day. Needless to say, I can't access my account because nothing is working to log in. Having to call T-Mobile everytime and giving them this fake # to access the account is annoying. Then when you bring up the app again, it says something different this time. We live in a world of convenience. I put everything in my notes on my iPhone so I can quickly refer to the information I need, so under T-Mobile there's only the fake # listed. I say that to say, when it comes to logging in, it has to be a familiarity. So if is not my WiFi names, not my email, not the T-Mobile fake number, what is it? I clicked on "Forgot your password " so I can just get all the info. They told me this account was already created but wouldn't give me the info I need to get back in. It's just too much to text. DON'T GET IT!! Is my point. Shouldn't be this hard.

   Scamming Y'all! · 30 Aug 2026

5. 5/5T-Mobile Price Hike

   I received a in an email informing me that on April 2 my monthly payments will increase by $5. Your excuse is that for a decade you have not raised your monthly payments. Well may I remind you and your that I have been your loyal paying customer for 10 years and five months and 19 days. Incidentally I am on Disability at this time. So according to your philosophy does it every decade T-Mobile will increase customers monthly payments??? Well I don’t understand that mathematics. But it means that in my current situation I shall seek another cellular network that I can afford. It’s a shame to be disappointed just have been praising T-Mobile for being there for me all theses years. In fact all this week I have been trying to locate the phone number for your corporate office in Washington so that I could ask to be an Ambassador for T-Mobile. I happen to be a Hollywood SAG-ACTOR in good standing for over 30 years. I believe I will be a great Ambassador for T-Mobile because I have so much great things to tell the world about how good and welcoming T-Mobile has been to me. In the meantime could you help me with your corporate headquarters phone number? Much appreciated!!!

   Charlie-Olisa · 31 Jul 2026

4.6 1111752 ratings · Google Play

1. 1/5

   T MOBILE IS HORRIBLE! USES AI ROBOTS ON THE APP! I NEVER CHOSE TMOBILE. I WAS A SPRINT CUSTOMER FOR 17 YEARS! ILL GIVE TMOBOLE A ZERO IF IT WAS AVAILABLE!

   Keenan Watson · 1 Aug 2026

2. 1/5

   T-Life does not work. I am trying to upgrade my phone and I can't make it past checkout. The AI help chat isn't useful either. It doesn't detect the error and says there are no issues. I keep getting "This feature not available " error when I try to checkout.

   Juan Ruiz, Jr. · 1 Aug 2026

3. 1/5

   does not work

   Paul Whittingslow · 1 Aug 2026

4. 5/5

   t-life keeps us up to date and is fun to read and see their offers

   Diamond Gal · 1 Aug 2026

5. 4/5

   great people in the store and some at the call center having and trouble getting my trade ins paid off other than that great 1000 time better than cspire

   Rocky Cruse · 1 Aug 2026

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