Square Point of Sale (POS)

• Free

Last verified 30 Aug 2026

4.8 603331 ratings · App Store

1. 5/5I wish I could give 5 Negative stars!!

   Before iOS 11 was released Square was good. I had just couple issues here and there but nothing mayor. Then iOS 11 arrived and Square became the worst POS solution for small-medium business. Their hardware started to have a lot of issues, the Square stand, the chip reader and the printer stopped working all together. If you contact Square support for help they will blame Apple for all the failures of their own Square hardware. Everybody knows developers have access months in advance to test their apps and hardware before a new iOS get release to the general public. Now if you visit Square Seller Community to look for answers to fix this, all you see is hundred of complains from business owners. Square Product Managers just are giving temporary solution to deal with this, like ¨take out the iPad from the stand, reset the iPad, etc. Meanwhile Square timing could not be better to release their own and new POS system, at the same time pushing their new system through an email campaign to us, the same frustrated business owners who are waiting for more than two months for a final solution. It has costed us time, effort and a lot of money, we have had spend many hours trying to fix this on our own, we had to explain to our customer over and over why the transaction take forever to complete, all this time and hassle and still not an apology or a word from the leadership at Square to us. Maybe when a large number of their customer start switching to different POS solutions like Clover, they will realize they should treat their customers better.

   Sergio LA · 30 Aug 2026

2. 4/5Great app for small business, okay for friend to friend

   I absolutely love this app and I would recommend it to anyone who has a small business or more. It does a great job of organizing the transactions that take place throughout the business day, week, month, year, what have you, as well as helping to keep your books straight for tax purposes. The only thing I would complain about, and it is just due to my impatience, is the mere fact that the availability of funds from time of transaction to the time in which that money is accessible seems, to me, a little excessive. Now, yes. I understand that it’s electronic communication and banks have to talk with other banks to make sure the funds are transferred to the correct account from the correct account; so on and so forth but it just still seems to drag on. Especially when you’re in need of said funds immediately. This leads me to my last point with regard to the slow availability times. What is the point of an instant transfer if the money in which you will be transferring is tied up in limbo? Seems to me if it is only that easy to do an instant transfer in which you require a fee to use, why can we not access our incoming monies just as quickly considering a fee per transaction anyway. Well, there you have it. An honest review from a loyal and honest customer. Hope that it may help to improve the already seamless work flow SquareApp provides as well as to help a new comer decide whether this product is right for them!

   jmcgrath20 · 30 Aug 2026

3. 1/5Terrible for small businesses/sole-proprietors

   I downloaded square to be able to start accepting credit card payments, and in the very beginning they they were great however that soon changed. After my third sale they suspended my account and asked for more information in addition to what I had already provided. I immediately answered their questions and explained in detail what the nature of my business was (buying and reselling used items) and uploaded all the personal & financial documents they requested. Shortly afterwards I received a notification that they rejected my answers and will not be allowing me to transfer the funds I earned from my sales out of their app and told me my only option was to issue a refund to a customer who had already received and was in possession of the products I sold to him. I’m guessing from my experience that if you are an established business with large accounts I’m assuming you would have a better interaction with them, but if you are a smaller business that doesn’t do many sales and is just starting out, my advice would be to find another payment processor that wouldn’t mind working with a small business rather than square. As if small business owners don’t have enough to deal with, they will make the entire process of accepting debit/credit cards 10x more difficult than it needs to be by freezing the funds from your own sales and then will make you jump through endless hoops just to get access to your own money. 100% would NOT recommend!

   Green veggie · 30 Aug 2026

4. 1/5Withholding my money for 90 days without explanation

   I know many people that use square and like it my experience wasn’t so good I got everything all set up no problem, took my first payment than after that I couldn’t transfer my money. I received a notification saying that I had more setup that needed to be done so I went through the 11 step set up questions/ info that they asked for shortly after that I received an email said that my setup was submitted successfully and it would take 2 days to review. 4 hours later (on a Sunday) I received an email saying that my account was deactivated with no explanation why, so I called them the next day to try to figure out why and all they could tell me is they couldn’t support my business. I did some research to see if anyone else had this issue and apparently it fairly common. So I called again the next day to try to get it figured out and get my money that they are holding and got the run around I ended up talking with someone in account services and she couldn’t tell my why it was deactivated, they only thing she would say is I could refund the payment and ask for a check from the customer (who requested payment by credit card) she repeated herself 4 times and than hung up the phone on me while I was asking her a question. I would recommend that NOBODY use square due to this customer service or lack of service now I have to wait 90 days to get paid when I was depending on this money to continue doing business

   Colt-R · 30 Aug 2026

5. 1/5Don’t get this app

   When I signed up for square! They asked for information and I started using it… they charged my customer $500 and then they suspended my account and won’t give me my money! Because they need more information! Why take peoples money and charge them for your service and it’s been a month or longer and had no idea they charge my customer and won’t give me my money! I thought it didn’t go through and when they got there statements they was charged! So now they won’t give me my money until they finish their review on the information I gave them! If they needed more information they should of ask and I would happily have it to them! But why hold $500 dollars of my money owed to me! Seriously don’t get this app they will hold your money when they feel like doing a review of your account, and take your customers money and won’t give it to you! Square ask for the information before you let people use your app! Don’t wait until you feel like doing a review and take peoples money! Y’all don’t deserve a piece of a star! Guess us little people don’t matter! Bet you won’t hold a big businesses money! Just called again to customer support and I told them I want my money and no longer need their services and won’t to cancel my account! They still won’t give me my money even though I’m canceling square, all because for some reason they want to see my bank statement’s! Seems suspicious to me! If iam canceling my account! Why is it so important to see my bank statement and I ain’t even used square but a handful of times!

   jt3245 · 30 Aug 2026

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