SONIC Drive-In - Order Online

• Free

Last verified 30 Aug 2026

• Free to download

Last verified 28 Aug 2026

4.9 2632346 ratings · App Store

1. 5/5Horrible

   This app has some horrible bugs in it. I like the convenience of it WHEN IT WORKS! Half the time I can’t even order anything because it does “can’t order at this time” pop up screen and that’s 9/10 of the time I try to use it. I may go 2 weeks or longer before I am able to use it once and then it starts doing the can’t order thing again. I’ve called the customer support 3 times and they would always tell me they would call me back but then I would get no call back and no fixes. I also hate the fact that you can’t tip the waitress. We should be able to put in a waitress name at pickup with a tip amount so they get tipped. I used to work for sonic in highschool and that was what I lived off of because you don’t get paid very well paycheck wise. Your tips are what make your living and it isn’t fair to your employees to keep them from tips when it could be added in. I’m sure there is a smart wiz of a man or woman that could figure out how to include that in the app. I also would like to be able to pay directly from my debit card instead of my money being held hostage on the gift card that I can’t use but on the app. It would be nice to be able to use the electronic gift card at the sonic in person when the app is glitching and won’t let you use it. Otherwise it is really nice to use when in service and if you all could get the glitches completely fixed then I would give you a 5 star but until I can access the app whenever I want to order sonic then it’s going to be a 1!

   HCastaneda · 30 Aug 2026

2. 5/5A couple of issues and a suggestions.

   The issue I am having lately is that when I try to order at a Sonic other than the one I normally order from, the location will change back to the one I normally use. The first time I didn’t notice it had changed until I was 27 miles from the one I normally use and already at the location I had changed to. Another issue is the stall number changing after being typed in. This has happened 3 separate times and I would have to either call or press the red button to have them bring my order to the correct stall. There needs to be an option to directly contact a manager. At my normal location, one of the employees has parked more than once either completely blocking the main entrance or where people have trouble getting around the car. This has happened several times and the last time they even had the ‘open’ light turned off, but someone answered when I had to call and cancel my order because the driveway was blocked by this same car. She hung up before I could ask for a refund or manager and when I tried to call back the call wouldn’t go through. I will no longer use that location.

   FaeMagick · 30 Aug 2026

3. 3/5Awkward Payment Options and No Prices.

   They accept Apple Pay and presumably other mobile payment, but you can’t pay with multiple gift cards or combine a gift card with Apple Pay. I don’t want to give out my card numbers. Apple Pay is infinitely more secure. I’ve read of people having their cards used across the country after giving them to Sonic’s app. They need to let you combine multiple gift cards so you can zero out the balance in their app and also let you combine gift cards with mobile payment for better security and convenience. That way you only have to enter the cards once in Apple Pay and then you can use them anywhere far more securely. It should be the standard payment option. Taco Bell and Panera do payments right in thei app. Sonic is backwards so you can’t use up a gift card without swiping it at a kiosk or giving your card number out and risking a data breach. Please fix the problems and allow us to combine at least two gift cards plus any mobile payments for the full balance without needing to deal with the kiosks or give up our card numbers. It’s just common sense to let folks use Apple Pay and multiple gift cards to pay with the app. Why would you make it harder for people to pay? Also when are you going to communicate with stores so the prices show up before checking out? Sonic is the only app I know that doesn’t show prices in their app menu and cart as you add items.

   Frustrated, Incorporated. · 30 Aug 2026

4. 2/5It’s okay.

   Honestly I order through the sonic app every time because it’s so easy. HOWEVER I go to sonic very often with friends and we all want to order at the same time but we can’t. The app won’t let multiple orders go through which I just don’t get because there are multiple people in the car. So ordering through the app is a hassle that way because we all do it. It makes for such a long wait time. Another thing is that we should be able to put multiple cards on the app or be able to have multiple payment options which would once again make life with friends so much easier. On my last note we should be able to tip on the app. I hardly have cash anymore and I want to tip these hard working people but I can’t. Most of my sonic trips are spontaneous so I don’t plan ahead to have cash. Plus sonic pays these poor people like dirt. They run the kitchen and car hop and make half minimum wage !? Are you joking? And most people don’t tip them. A year ago I didn’t even know I was supposed to tip these people because I didn’t see sonic as a restaurant but now knowing how much they pay people is ridiculous. PAY THEM MORE. And one last thing. I get sonic a lot and there are no perks with that. With how much I spend I would love a rewards system. Not just a “deal” like a you spend this much you get this much in return type of thing. Like a loyalty program to earn points or something. Would love that. The app is okay but once again there are issues that I would love to be addressed.

   Banana when shamanism · 30 Aug 2026

5. 1/5Really Disappointed

   I downloaded the app around 2 years ago and for the first year and 5 months it was excellent! The info saved properly, my order suggestions updated each time, it saved my favorite locations and I used it several times a week! Then it updated and kept kicking me out of the app. Every time I wanted to place a quick order I had to go through the whole ordeal of signing back in and waiting for the page to load. Then it would delete my card info so I’d spend more time entering that. It never saved my favorite location and kept trying to send me miles away and would make me re-enter the order all together when I finally had the correct location saved. But I love sonic and so I kept the app until this week. I work 10 hours a day and my lunch break is before 2pm occasionally I like to treat myself and coworkers to a happy hour beverage and would use the app. My card was deleted from the app (not by me!) and now the option to redownload it is not available I have to sign up for Apple Pay and use that. I’m done and may just give up sonic altogether and go to the gas station less frequently for their drinks. The hassle of trying to keep up with the app now is more effort than I’m willing to put in to just have drinks brought to my car and exchange pleasantries with the employees. 10/10 do NOT recommend the app it works until it doesn’t and when it doesn’t it is extremely frustrating and time consuming to deal with.

   Hanannaha · 30 Aug 2026

4.6 768745 ratings · Google Play

1. 4/5

   when it's working, it's very good

   Johnny Mills · 29 Jul 2026

2. 2/5

   app gets worse with every update! was great when I first started using it. Now the app has dropped the ability to tip and check in. I wish they would fix it and leave it alone!!!!

   vernon snelson · 29 Jul 2026

3. 1/5

   Why does the app only sometimes recognize status for the 1/2 price drinks?

   Jason Gaston · 29 Jul 2026

4. 1/5

   No appeal or report button in the app only supports scam behavior at my local Sonic. After I check in and someone is supposedly bringing my order, it never arrives until I track someone down. I doubt I'll be back without seeing more robust customer protections.

   Alex Slagle · 29 Jul 2026

5. 1/5

   My experience is that the Sonic app rarely works properly. Discounts that had been automatic became hidden options before not being available. Assistance using the app from resteraunt staff is often frustrating and can border on hostility. I love the restaurant, but the app makes a less thst desirable first impression of Sonic, even though the food is great.

   Erik Dally · 29 Jul 2026

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