SmartHQ

Name: SmartHQ
Rating: 4.6 (85513 reviews)
Author: HAIER US APPLIANCE SOLUTIONS, INC

by HAIER US APPLIANCE SOLUTIONS, INC

iPhone · iPad

Active Last checked 30 Aug 2026

App Store ↗

Quick verdict

What it is: Store information collected; independent summary not yet available.
At a glance: Free to download

Categories and search queries

Official categories

Lifestyle
Business

AppCorpus categories

Key functions

Function	Availability	Access	Scope	Evidence
Free app	Yes	Free	—	Store published

Screens

App Store

30 store screenshots

Pricing & paywalls

App Store

Free

Last verified 30 Aug 2026

Ratings & reviews

App Store

4.6 85513 ratings · App Store

5/5Was unsure at first…
Tried to do some research on this product before purchase and found there wasn’t a lot available. I was very skeptical at first because all in one machine are not common, but after discussing with my wife we decided to make the purchase we have been using for approximately one month and all skepticism is gone! There is slight adjustment to what we were used to in laundry machines but it was a quick assimilation. The clothes are slightly damp after the dry cycle but we found this is no issue at all. Like the product description in a few seconds after shaking it out they are dry. The sealed unit and the slightly damp to touch state on removal (if you take them out immediately) we believe actually help! We are very big on our clothing smelling good and it is apparent that the process with the heat pump drying infuses the dryer sheet smells even more deeply into the fabrics. You have to stop the cycle after wash to add dryer sheet but is so worth it! At least double the atone strength!! All the bells and whistles are nice and the app is great. We are using about 25% less detergent and fabric softener by using the smart dispensers. (Have refilled detergent twice and softener once). ..it’s heavy, so you Glad I paid for installation. And can I say. Added SPACE!!!!!! Smaller house with laundry closet. With only the one machine we installed shelving on both sides! So much storage now!! Really love this machine. A WIN!!

Kim n Doug · 30 Aug 2026
4/5Great app - tweaks would make it fantastic
The SmartHQ app has only gotten better with each upgrade. We used it this past Thanksgiving Holliday and we’re showing family and friends wants a great value the GE appliances are and how the app only adds to that value. For reference, our double oven is model GE Café CTD90DP2NS1. We did note two shortcomings that can be overcome with an update. 1) when using the Temperature probes for cooking, we were blown away how easy it was and how the two turkeys came out perfect! We were surprised however that on the SmartHQ app the temp probe cooking feature was only available for the upper oven and not the lower oven. It worked flawlessly on the double oven screen but not the app. 2) the notification and timers did not seem to function correctly on the app when using the probes for either oven. A third (3) very minor issue regarded the surprise update to the timer for the holidays. It was wonderful to hear the timer signal converted to a turkey gobble! Unfortunately the volume was so low it could only be heard when the kitchen was completely silent. I’m guessing it was perhaps 45 decibels on loud volume. Our gathering had more than 40 people at its height and the house was very loud. I’m certain the volume should have been at least 70 decibels for everyone to enjoy much less be of any use. I can’t unifier it would have even functioned if I were to have the volume set lower than the “loud” setting.

SSenkbeil · 30 Aug 2026
4/5Multi family house hold
This app is great! What would make it even better is for each member of the household to be able to create a profile on the app and then be able to pair their individual phones with the washing machine/app so everyone would know who’s laundry is washing/drying. For anyone having trouble with connecting their washer to WiFi (we have Xfinity) … we couldn’t get it to work at first which was really frustrating but then I happened to stumble across an Ad for Xfinity PODs which boost your WiFi strength in other rooms in your house and other floors in your house. You just plug them into a wall outlet and follow prompts on your phone to connect the POD to the WiFi. Our main WiFi is on the second floor, the POD is plugged in on the first floor but above where are washer is located in the basement. We have no choice but to have are washer in the basement. I can see how that would make it difficult for the WiFi to reach the basement. The Xfinity POD worked like a charm! Easy connection to WiFi every time! I’m sure other internet providers have their own devices to improve the strength of the WiFi through different rooms/floors of the house. Update on original review, top of review: A feature that would be a nice addition to the app would be to allow multiple people to be signed into the app at the same time. My husband and I just tested/figured out the other day that only one of us at a time can be logged into the app/washer because the other one then gets an email saying that they were bumped out. We have 5 people in our house doing laundry. It would be nice for them to know when it is done. I do think this app has great potential.

meagan425 · 30 Aug 2026
1/5Can’t even register!
I purchased a complete suite of GE Cafe appliances for the remodel of our kitchen. I have been trying for 4 days to register an account via this horrible excuse for an app!!!!! I can never get past the create a new password entry section as once the required password is entered (all required sections show green check mark) and the submit confirmation box is duly checked, the process shows the error “Something went wrong, please try again later” and I am returned to the country selection screen. I have deleted and reinstalled the app, restarted my phone and have tried everything to get out of this infinite circular logic loop. I am ready to return $23k in appliances over the frustration!!!!!! Update: I contacted their CS and spent an hour on the phone, trying everything, including reboot on the device and my router, and was asked if I had another email address I could use as the app sometimes just doesn’t like some email addresses. What? It’s the same email address I have had for over 15 years! I then tried my wife’s address and was able to register for an account. However, still couldn’t get all of the appliances to register. I’m now waiting for the engineer group to contact me ( it’s been 5 days) and if it is like the actions to date, I have little confidence that they will resolve anything. What a disaster.

Alakartpizza · 30 Aug 2026
3/5Like most others, I find the app almost worthless
Have a fridge, dishwasher, oven, and microwave all registered in the app. Dishwasher has had troubles staying connected (according to the app) but the dishwasher itself says it is connected. Also the options available to me initially when selecting custom cycle for dishwasher have changed several times!! (Silverware setting is currently gone, in the past the bottle jet option has disappeared and reappeared. NO ONE at GE or the stupid smart assistant ever have an answer why. Also one would think the ability to see real time fridge temp would be a basic feature, but guess what? No way to tell actual temp, they only display “set” temp. And most of all, the pop up for new features is incessantly alerting me even after I’ve reviewed the new features or said I don’t want to. God grief! It’s not that hard to program it to stop appearing after a decision is made. And I agree with the endless list of user reviews that are fed up with the ads!!!!! It just makes me less likely to recommend or buy another GE. It shows all you care about is sucking more money out of me, and not actually caring about making the app useful after I paid for “smart” appliances. Shame on you (former) GE.

Dsb7159 · 30 Aug 2026

Privacy & accessibility

App Store

Privacy

Data Linked to You — Analytics — Identifiers — Device ID Developer declared
Data Linked to You — Analytics — Identifiers — User ID Developer declared
Data Linked to You — App Functionality — Contact Info — Email Address Developer declared
Data Linked to You — App Functionality — Identifiers — Device ID Developer declared
Data Linked to You — App Functionality — Identifiers — User ID Developer declared
Data Linked to You — Developer’s Advertising or Marketing — Contact Info — Email Address Developer declared
Data Linked to You — Developer’s Advertising or Marketing — Contact Info — Name Developer declared
Data Linked to You — Developer’s Advertising or Marketing — Contact Info — Physical Address Developer declared
Data Linked to You — Other Purposes — Contact Info — Phone Number Developer declared
Data Linked to You — Other Purposes — Contact Info — Physical Address Developer declared
Data Linked to You — Third-Party Advertising — Contact Info — Email Address Developer declared
Data Linked to You — Third-Party Advertising — Contact Info — Name Developer declared
Data Linked to You — Third-Party Advertising — Contact Info — Physical Address Developer declared
Data Linked to You — Contact Info Developer declared
Data Linked to You — Identifiers Developer declared
Data Not Linked to You — Analytics — Diagnostics — Crash Data Developer declared
Data Not Linked to You — Analytics — Diagnostics — Other Diagnostic Data Developer declared
Data Not Linked to You — Analytics — Diagnostics — Performance Data Developer declared
Data Not Linked to You — Analytics — Usage Data — Other Usage Data Developer declared
Data Not Linked to You — Analytics — Usage Data — Product Interaction Developer declared
Data Not Linked to You — App Functionality — Diagnostics — Crash Data Developer declared
Data Not Linked to You — App Functionality — Diagnostics — Other Diagnostic Data Developer declared
Data Not Linked to You — App Functionality — Diagnostics — Performance Data Developer declared
Data Not Linked to You — App Functionality — Usage Data — Other Usage Data Developer declared
Data Not Linked to You — App Functionality — Usage Data — Product Interaction Developer declared
Data Not Linked to You — Developer’s Advertising or Marketing — Usage Data — Advertising Data Developer declared
Data Not Linked to You — Other Purposes — Usage Data — Product Interaction Developer declared
Data Not Linked to You — Third-Party Advertising — Usage Data — Advertising Data Developer declared
Data Not Linked to You — Third-Party Advertising — Usage Data — Product Interaction Developer declared
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Versions

App Store

102.47
Features: • Shopping List with Instacart checkout
102.49
Features: • Shopping List with Instacart checkout Improvements: • Fisher and Paykel Water Filter Subscriptions
102.50
Features: • Recipes: Picture to recipe (Prepared Dish) • Recipes: Share via email • SmartHQ Laundry Assistant • Net Zero Home – Savant Integration • Dishwasher Cycle Feedback Form • Dishwasher Water and Energy Usage Estimates per Cycle Improvements: • Arden Smoker Favorites Improvements • POE Home Filter and Water Softener Enhancements • Built-in Convection/Advantium improvements • Fisher and Paykel Dish Drawer User Guides
103.1
Features: • Smoker Cook Mode History / Probe Graph • AC Matter Device Commissioning • Recipe Rating and Sharing • Support for Savant Power Module • Haier H500/H600 Induction Cooktop Support • Haier H500/H600 Rangehood Support Improvements: • Profile Temperature Probe Enhancements • Improved Recipe Details Page
104.3
Features: • SmartHQ Assistant Updates • EV energy and status reporting • New commissioning flow for Monogram dishwashers • Fisher and Paykel water filter purchases for non-connectable refrigerators • Induction Pan Suitability Notification Improvements: • Access to recipes, history, and shop even when the smoker is offline • Recipe-sharing enhancements • Matter setup enhancements
105.1
Features: • Profile wireless probe OTA Updates • Shopping List Favorites • Arden Smoker preheat progress indication • Profile Grind & Brew - Shop and User Guide Tiles • New Glass and Steam cycles for certain dishwasher Profile models • New dishwasher cycles for Artemis Premium Monogram Improvements: • Recipe enhancements (Explore page filtering) • User email account info under Manage Account • Cafe Grind & Brew link updates • Cafe Drip Coffee link updates
105.3
Features: • Profile wireless probe OTA Updates • Shopping List Favorites • Arden Smoker preheat progress indication • Profile Grind & Brew - Shop and User Guide Tiles • New Glass and Steam cycles for certain dishwasher Profile models • HBS100 Haier Premium X - HPD • HBS100 Haier Premium X - FLW • Monoblock 320L • Series 11 Columns Facelift Improvements: • Recipe enhancements (Explore page filtering) • User email account info under Manage Account • Cafe Grind & Brew link updates • Cafe Drip Coffee link updates
106.1
Features: • Digital Goods - Air Fry • Profile Double Dishwasher Drawer • Recipe Reviews • Shopping List sharing • Notification history for dishwasher cycle feedback • Water Heater Leak Sensors • Water Heater “National Average Usage” updates • Disable Grind Time for Gold strength • Opal descale powder • Split Outdoor Unit Version Number • Haier H500 and H600 Front Load Washer • Haier H500 and H600 Heatpump Dryer Improvements: • AC Heat Mode • Appliance Commissioning Flow
106.2
Features: • Digital Goods - Air Fry • Profile Double Dishwasher Drawer • Recipe Reviews • Shopping List sharing • Notification history for dishwasher cycle feedback • Water Heater Leak Sensors • Water Heater “National Average Usage” updates • Disable Grind Time for Gold strength • Opal descale powder • Split Outdoor Unit Version Number • Haier H500 and H600 Front Load Washer • Haier H500 and H600 Heatpump Dryer Improvements: • AC Heat Mode • Appliance Commissioning Flow
107.1
Features: • Recipe reviews rating filtering • Use and Care Manuals for dishwashers • Dishwasher Drawer energy estimates and new notifications • Arden Smoker: Save and apply Favorites from Cook History • Arden Smoker: Support images for Favorites • Profile Washer/Dryer Combo: How-to Videos Improvements: • Advantium Kitchen Timer improvements • Disable Scan to Cook for ovens
107.3
• SmartOrder Subscription (In-app purchase of connected refrigerator water filter) • Bug fixes and improvements
107.4
• SmartOrder Subscription (In-app purchase of connected refrigerator water filter) • Bug fixes and improvements
108.1
• SmartOrder Subscription (In-app purchase of dish and laundry detergents) • Dishwasher Use & Care Manual Enhancements • Profile Double Dishwasher Drawer Scheduling • Dishwasher Demo Mode Alert Banner • Bug fixes and improvements
108.2
• SmartOrder Subscription (In-app purchase of dish and laundry detergents) • Dishwasher Use & Care Manual Enhancements • Profile Double Dishwasher Drawer Scheduling • Dishwasher Demo Mode Alert Banner • Bug fixes and improvements
109.1
• Order dryer rack with registration of model PTD80 • Ability to redeem promo codes • EcoBalance – ABB Integration • Offline Appliance Recovery Guide • Subscriptions for Fisher and Paykel Water Filters (US,CAN and UK) • Support for WD300 Washer-Dryer • Fisher and Paykel Non-WiFi appliances registration for Canada • Haier AA H600+ Dishwasher Support • Improvements and bug fixes
109.3
• Order dryer rack with registration of model PTD80 • Ability to redeem promo codes • EcoBalance – ABB Integration • Offline Appliance Recovery Guide • Subscriptions for Fisher and Paykel Water Filters (US,CAN and UK) • Support for WD300 Washer-Dryer • Fisher and Paykel Non-WiFi appliances registration for Canada • Haier AA H600+ Dishwasher Support • Improvements and bug fixes
110.1
• In-app purchase of Culligan water filters (Fit most appliance brands) • Added One-Time Purchase Items: Profile Temperature Probe, Air Fry Basket, Leak Sensor • Opal filters available for purchase via in-app marketplace • Water filter options for Non-connectable refrigerators • Support for new Profile Washer and Dryer Combo models • Alert Top Banner on Dish Control Screen • Fisher and Paykel Marketing Preferences • Improvements and bug fixes
111.2
• Explore recipes by Brand and Appliance Type • My Orders & Subscriptions page for US accounts • Next Order Date and Order Status for water filter subscriptions • New Bodewell banner for dryers • New Opal filter banner • Allows to delete Shortcuts for offline appliances • Support for FPA S5 Induction Cooktop 56Q • Support for FPA RB60 Bottom Mount Refrigerator • FPA Temperature Sensor updates • Additional features for Haier H500/H600 washer and dryer models • Improvements and bug fixes
111.3
• Explore recipes by Brand and Appliance Type • My Orders & Subscriptions page for US accounts • Next Order Date and Order Status for water filter subscriptions • New Bodewell banner for dryers • New Opal filter banner • Allows to delete Shortcuts for offline appliances • Support for FPA S5 Induction Cooktop 56Q • Support for FPA RB60 Bottom Mount Refrigerator • FPA Temperature Sensor updates • Additional features for Haier H500/H600 washer and dryer models • Improvements and bug fixes
112.2
• Shop Cooking Accessories section • Support 2 and 18-month subscription options • New Schedule Service page • Profile Smart Fridge with Kitchen Assistant • Fisher and Paykel FCS200 Washer and Dryers • Fisher and Paykel FCS200 Steel Cabinets • Fisher and Paykel 60cm Wall Ovens & Steam Companions • Haier 90cm Wall Ovens • Improvements and bug fixes
112.3
• Improvements and bug fixes
113.2
Support for new Fisher and Paykel appliances: • FCS200 S9/S11 Washer/Dryers • FCS201 LCD Washer/Dryers • FCS203 Washers/Dryers • S7 Dishwasher Extension in NA • S9 Energy Hero Dishwasher in AA • 30" Wall Oven and 30" Steam & Microwave Companion Support for new Haier appliances: • HLC202 - Laundry Center • HBS103 - X11/Premium X • Non-connected appliance registration for EU/UK • Improvements and bug fixes
114.2
• Purchase HVAC Air Filters from home screen • Support for Sourdough Sidekick appliance • Oven Flex Timer feature • Drip Coffee Refresh • New cycle for PH12 Dishwasher Drawer • K-Cup hot water feature improvements • P&G Tide Autodose feature disabled • Dehumidifier setup improvements • General improvements and bug fixes
115.3
• An Upgraded Recipe Experience: Get inspired in the kitchen! Brand recipes now feature helpful videos, and our Sourdough Starter guide includes new video links. Easily add items to your shopping list by using the new barcode scanner. Plus, we are excited to announce that Recipes and Shopping Lists are now available for our users in Canada. • Enhanced Subscription Management: Keeping track of your laundry needs is now easier. You can browse a new detergent list, see your next subscription date for Bodewell detergent, and update your payment method directly from the "My Orders & Subscriptions" section. We've also improved address verification for smoother deliveries. • New Appliances and Devices Support: We're expanding our ecosystem to include support for Upright Freezers, FCS200 Y Model Washer, H500 Floor Console ACs, and H300 High Wall ACs. We are also now supporting the SmartHQ Leak Detect sensors and POE Whole Home Water Filter integration. • Easier Access to Help & Information: Finding information is simpler than ever. We've added a new "Add-Ons & Integrations" section and included Use and Care manuals under Settings for certain models. We've also launched a new "Schedule Service" page, now available for users in the US and Canada. As always, this release includes performance improvements and bug fixes to make your app experience more reliable.
116.2 · 12 Jun 2026
We are continuously working to improve your smart home experience. In this update, we are introducing new appliance integrations, enhanced features, and overall usability improvements: • Appliance Support & Upgrades: • LCD Wall Ovens: Added a new voice waiver configuration and streamlined the Over-The-Air (OTA) update process for a smoother experience. • Laundry: You can now configure your Smart Dispense settings to set the new Bodewell Wild Bloom detergent as your selection. • Opal Mini: Enjoy a seamless setup experience with our new Guided Setup and customize your notifications with adjustable Tone Settings. • Drip Coffee: Save and quickly access your favorite brew configurations to enjoy your perfect cup of coffee every time. • Haier Monoblock Water Heater: Expanded compatibility and software update capabilities for 200L, 250L, and 330L models. • Haier Smart Power HESP Ducted: Fully integrated support for 18kW, 20kW, and 24kW ducted heating and cooling units. • New Features & Regional Updates: • SmartHQ Assistant: We’ve introduced our new In-App Assistant to help you seamlessly manage your appliances and find support more effectively. This feature is now available for our users in Australia and New Zealand. • In-App Shopping: Explore our product catalog directly within the app, now expanded to our Australia and New Zealand markets. • Usability Enhancements: • Streamlined Setup: You will now be prompted to assign a custom nickname to your appliance during the initial commissioning process (available to select appliance brands) to keep your smart home organized. • Product Information: Instantly copy and paste your model and serial numbers directly from the Product Info page for quicker registration and support. • Expanded Digital Resources: Access digital Use and Care manuals (available for select models) directly within settings, including comprehensive product guides for all FCS200 Washer models. As always, this release includes performance improvements and bug fixes to make your app experience more reliable.
117.1 · 11 Aug 2026
We’re introducing a new in-app shopping experience to make it easier to discover and purchase the products you need. What’s new in this release: • Shop: Browse products with new “My Appliances” and “All” tabs for easier navigation. • Expanded Catalog: Explore a growing SmartHQ product catalog with hundreds of products. • Improved Search: Find what you’re looking for faster with enhanced search functionality. • Seamless Checkout: Enjoy a streamlined buying experience with subscriptions, Buy Now, and cart checkout. • Product Details & Promotions: View richer product details and take advantage of cart-level promotions. As always, this update includes performance improvements and bug fixes for a more reliable experience.

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Availability by market

Data quality & evidence

Page completeness: Live store listing
Last verified: 30 Aug 2026
Sources: App Store

Independent summary has not been published yet.

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      "store": "apple",
      "platform": "ipad",
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      "store": "apple",
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      "store": "apple",
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      "store": "apple",
      "platform": "ipad",
      "alt": "SmartHQ ipad screenshot 17"
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    {
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      "store": "apple",
      "platform": "ipad",
      "alt": "SmartHQ ipad screenshot 18"
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    {
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      "store": "apple",
      "platform": "ipad",
      "alt": "SmartHQ ipad screenshot 19"
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    {
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      "store": "apple",
      "platform": "ipad",
      "alt": "SmartHQ ipad screenshot 20"
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    {
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      "store": "apple",
      "platform": "iphone",
      "alt": "SmartHQ iphone screenshot 21"
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      "store": "apple",
      "platform": "iphone",
      "alt": "SmartHQ iphone screenshot 22"
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    {
      "url": "https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/80/ee/00/80ee000f-e6a8-584e-c467-f372abf813c6/Oven.jpg/1290x1600bb.jpg",
      "store": "apple",
      "platform": "iphone",
      "alt": "SmartHQ iphone screenshot 23"
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    {
      "url": "https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/b4/bb/52/b4bb522d-a57a-8c69-346e-6e1dfee5702f/OpalIceMaker.jpg/1290x1600bb.jpg",
      "store": "apple",
      "platform": "iphone",
      "alt": "SmartHQ iphone screenshot 24"
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    {
      "url": "https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/ad/bb/dd/adbbddc9-6ac9-1109-f728-fba974dc7d6d/OpalShopAccessories.jpg/1290x1600bb.jpg",
      "store": "apple",
      "platform": "iphone",
      "alt": "SmartHQ iphone screenshot 25"
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    {
      "url": "https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/ab/31/16/ab3116c9-2fcd-6def-c5a9-4ebdc941fb15/Recipes.jpg/1290x1600bb.jpg",
      "store": "apple",
      "platform": "iphone",
      "alt": "SmartHQ iphone screenshot 26"
    },
    {
      "url": "https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/d3/5c/24/d35c2409-6268-b2e6-591e-dca316e0223d/PicturetoRecipe.jpg/1290x1600bb.jpg",
      "store": "apple",
      "platform": "iphone",
      "alt": "SmartHQ iphone screenshot 27"
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    {
      "url": "https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/1e/f9/e1/1ef9e1b8-b4b1-4e63-9b1f-df8ae2d3a5aa/ShoppingList.jpg/1290x1600bb.jpg",
      "store": "apple",
      "platform": "iphone",
      "alt": "SmartHQ iphone screenshot 28"
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    {
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      "store": "apple",
      "platform": "iphone",
      "alt": "SmartHQ iphone screenshot 29"
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    {
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      "store": "apple",
      "platform": "iphone",
      "alt": "SmartHQ iphone screenshot 30"
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  ],
  "ratings": [
    {
      "store": "apple",
      "average": 4.6,
      "count": 85513,
      "market": "us",
      "observed_at": "2026-08-30",
      "reviews": [
        {
          "rating": 5,
          "title": "Was unsure at first…",
          "body": "Tried to do some research on this product before purchase and found there wasn’t a lot available. I was very skeptical at first because all in one machine are not common, but after discussing with my wife we decided to make the purchase we have been using for approximately one month and all skepticism is gone! There is slight adjustment to what we were used to in laundry machines but it was a quick assimilation. The clothes are slightly damp after the dry cycle but we found this is no issue at all. Like the product description in a few seconds after shaking it out they are dry. The sealed unit and the slightly damp to touch state on removal (if you take them out immediately) we believe actually help! We are very big on our clothing smelling good and it is apparent that the process with the heat pump drying infuses the dryer sheet smells even more deeply into the fabrics. You have to stop the cycle after wash to add dryer sheet but is so worth it! At least double the atone strength!! All the bells and whistles are nice and the app is great. We are using about 25% less detergent and fabric softener by using the smart dispensers. (Have refilled detergent twice and softener once). ..it’s heavy, so you Glad I paid for installation. And can I say. Added SPACE!!!!!! Smaller house with laundry closet. With only the one machine we installed shelving on both sides! So much storage now!! Really love this machine. A WIN!!",
          "author": "Kim n Doug",
          "date": "30 Aug 2026"
        },
        {
          "rating": 4,
          "title": "Great app - tweaks would make it fantastic",
          "body": "The SmartHQ app has only gotten better with each upgrade. We used it this past Thanksgiving Holliday and we’re showing family and friends wants a great value the GE appliances are and how the app only adds to that value. For reference, our double oven is model GE Café CTD90DP2NS1. We did note two shortcomings that can be overcome with an update. 1) when using the Temperature probes for cooking, we were blown away how easy it was and how the two turkeys came out perfect! We were surprised however that on the SmartHQ app the temp probe cooking feature was only available for the upper oven and not the lower oven. It worked flawlessly on the double oven screen but not the app. 2) the notification and timers did not seem to function correctly on the app when using the probes for either oven. A third (3) very minor issue regarded the surprise update to the timer for the holidays. It was wonderful to hear the timer signal converted to a turkey gobble! Unfortunately the volume was so low it could only be heard when the kitchen was completely silent. I’m guessing it was perhaps 45 decibels on loud volume. Our gathering had more than 40 people at its height and the house was very loud. I’m certain the volume should have been at least 70 decibels for everyone to enjoy much less be of any use. I can’t unifier it would have even functioned if I were to have the volume set lower than the “loud” setting.",
          "author": "SSenkbeil",
          "date": "30 Aug 2026"
        },
        {
          "rating": 4,
          "title": "Multi family house hold",
          "body": "This app is great! What would make it even better is for each member of the household to be able to create a profile on the app and then be able to pair their individual phones with the washing machine/app so everyone would know who’s laundry is washing/drying. For anyone having trouble with connecting their washer to WiFi (we have Xfinity) … we couldn’t get it to work at first which was really frustrating but then I happened to stumble across an Ad for Xfinity PODs which boost your WiFi strength in other rooms in your house and other floors in your house. You just plug them into a wall outlet and follow prompts on your phone to connect the POD to the WiFi. Our main WiFi is on the second floor, the POD is plugged in on the first floor but above where are washer is located in the basement. We have no choice but to have are washer in the basement. I can see how that would make it difficult for the WiFi to reach the basement. The Xfinity POD worked like a charm! Easy connection to WiFi every time! I’m sure other internet providers have their own devices to improve the strength of the WiFi through different rooms/floors of the house. Update on original review, top of review: A feature that would be a nice addition to the app would be to allow multiple people to be signed into the app at the same time. My husband and I just tested/figured out the other day that only one of us at a time can be logged into the app/washer because the other one then gets an email saying that they were bumped out. We have 5 people in our house doing laundry. It would be nice for them to know when it is done. I do think this app has great potential.",
          "author": "meagan425",
          "date": "30 Aug 2026"
        },
        {
          "rating": 1,
          "title": "Can’t even register!",
          "body": "I purchased a complete suite of GE Cafe appliances for the remodel of our kitchen. I have been trying for 4 days to register an account via this horrible excuse for an app!!!!! I can never get past the create a new password entry section as once the required password is entered (all required sections show green check mark) and the submit confirmation box is duly checked, the process shows the error “Something went wrong, please try again later” and I am returned to the country selection screen. I have deleted and reinstalled the app, restarted my phone and have tried everything to get out of this infinite circular logic loop. I am ready to return $23k in appliances over the frustration!!!!!! Update: I contacted their CS and spent an hour on the phone, trying everything, including reboot on the device and my router, and was asked if I had another email address I could use as the app sometimes just doesn’t like some email addresses. What? It’s the same email address I have had for over 15 years! I then tried my wife’s address and was able to register for an account. However, still couldn’t get all of the appliances to register. I’m now waiting for the engineer group to contact me ( it’s been 5 days) and if it is like the actions to date, I have little confidence that they will resolve anything. What a disaster.",
          "author": "Alakartpizza",
          "date": "30 Aug 2026"
        },
        {
          "rating": 3,
          "title": "Like most others, I find the app almost worthless",
          "body": "Have a fridge, dishwasher, oven, and microwave all registered in the app. Dishwasher has had troubles staying connected (according to the app) but the dishwasher itself says it is connected. Also the options available to me initially when selecting custom cycle for dishwasher have changed several times!! (Silverware setting is currently gone, in the past the bottle jet option has disappeared and reappeared. NO ONE at GE or the stupid smart assistant ever have an answer why. Also one would think the ability to see real time fridge temp would be a basic feature, but guess what? No way to tell actual temp, they only display “set” temp. And most of all, the pop up for new features is incessantly alerting me even after I’ve reviewed the new features or said I don’t want to. God grief! It’s not that hard to program it to stop appearing after a decision is made. And I agree with the endless list of user reviews that are fed up with the ads!!!!! It just makes me less likely to recommend or buy another GE. It shows all you care about is sucking more money out of me, and not actually caring about making the app useful after I paid for “smart” appliances. Shame on you (former) GE.",
          "author": "Dsb7159",
          "date": "30 Aug 2026"
        }
      ]
    }
  ],
  "privacy": [
    {
      "store": "apple",
      "declarations": [
        {
          "title": "Data Linked to You",
          "detail": "Analytics — Identifiers — Device ID",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Analytics — Identifiers — User ID",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "App Functionality — Contact Info — Email Address",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "App Functionality — Identifiers — Device ID",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "App Functionality — Identifiers — User ID",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Developer’s Advertising or Marketing — Contact Info — Email Address",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Developer’s Advertising or Marketing — Contact Info — Name",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Developer’s Advertising or Marketing — Contact Info — Physical Address",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Other Purposes — Contact Info — Phone Number",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Other Purposes — Contact Info — Physical Address",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Third-Party Advertising — Contact Info — Email Address",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Third-Party Advertising — Contact Info — Name",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Third-Party Advertising — Contact Info — Physical Address",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Contact Info",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Identifiers",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "Analytics — Diagnostics — Crash Data",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "Analytics — Diagnostics — Other Diagnostic Data",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "Analytics — Diagnostics — Performance Data",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "Analytics — Usage Data — Other Usage Data",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "Analytics — Usage Data — Product Interaction",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "App Functionality — Diagnostics — Crash Data",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "App Functionality — Diagnostics — Other Diagnostic Data",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "App Functionality — Diagnostics — Performance Data",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "App Functionality — Usage Data — Other Usage Data",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "App Functionality — Usage Data — Product Interaction",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "Developer’s Advertising or Marketing — Usage Data — Advertising Data",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "Other Purposes — Usage Data — Product Interaction",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "Third-Party Advertising — Usage Data — Advertising Data",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "Third-Party Advertising — Usage Data — Product Interaction",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "Diagnostics",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "Usage Data",
          "source": "Developer declared"
        },
        {
          "title": "Data Used to Track You",
          "detail": "Usage Data — Product Interaction",
          "source": "Developer declared"
        },
        {
          "title": "Data Used to Track You",
          "detail": "Usage Data",
          "source": "Developer declared"
        }
      ],
      "accessibility": []
    }
  ],
  "changes": [
    {
      "store": "apple",
      "version": "102.47",
      "released_at": null,
      "notes": "Features: • Shopping List with Instacart checkout"
    },
    {
      "store": "apple",
      "version": "102.49",
      "released_at": null,
      "notes": "Features: • Shopping List with Instacart checkout Improvements: • Fisher and Paykel Water Filter Subscriptions"
    },
    {
      "store": "apple",
      "version": "102.50",
      "released_at": null,
      "notes": "Features: • Recipes: Picture to recipe (Prepared Dish) • Recipes: Share via email • SmartHQ Laundry Assistant • Net Zero Home – Savant Integration • Dishwasher Cycle Feedback Form • Dishwasher Water and Energy Usage Estimates per Cycle Improvements: • Arden Smoker Favorites Improvements • POE Home Filter and Water Softener Enhancements • Built-in Convection/Advantium improvements • Fisher and Paykel Dish Drawer User Guides"
    },
    {
      "store": "apple",
      "version": "103.1",
      "released_at": null,
      "notes": "Features: • Smoker Cook Mode History / Probe Graph • AC Matter Device Commissioning • Recipe Rating and Sharing • Support for Savant Power Module • Haier H500/H600 Induction Cooktop Support • Haier H500/H600 Rangehood Support Improvements: • Profile Temperature Probe Enhancements • Improved Recipe Details Page"
    },
    {
      "store": "apple",
      "version": "104.3",
      "released_at": null,
      "notes": "Features: • SmartHQ Assistant Updates • EV energy and status reporting • New commissioning flow for Monogram dishwashers • Fisher and Paykel water filter purchases for non-connectable refrigerators • Induction Pan Suitability Notification Improvements: • Access to recipes, history, and shop even when the smoker is offline • Recipe-sharing enhancements • Matter setup enhancements"
    },
    {
      "store": "apple",
      "version": "105.1",
      "released_at": null,
      "notes": "Features: • Profile wireless probe OTA Updates • Shopping List Favorites • Arden Smoker preheat progress indication • Profile Grind & Brew - Shop and User Guide Tiles • New Glass and Steam cycles for certain dishwasher Profile models • New dishwasher cycles for Artemis Premium Monogram Improvements: • Recipe enhancements (Explore page filtering) • User email account info under Manage Account • Cafe Grind & Brew link updates • Cafe Drip Coffee link updates"
    },
    {
      "store": "apple",
      "version": "105.3",
      "released_at": null,
      "notes": "Features: • Profile wireless probe OTA Updates • Shopping List Favorites • Arden Smoker preheat progress indication • Profile Grind & Brew - Shop and User Guide Tiles • New Glass and Steam cycles for certain dishwasher Profile models • HBS100 Haier Premium X - HPD • HBS100 Haier Premium X - FLW • Monoblock 320L • Series 11 Columns Facelift Improvements: • Recipe enhancements (Explore page filtering) • User email account info under Manage Account • Cafe Grind & Brew link updates • Cafe Drip Coffee link updates"
    },
    {
      "store": "apple",
      "version": "106.1",
      "released_at": null,
      "notes": "Features: • Digital Goods - Air Fry • Profile Double Dishwasher Drawer • Recipe Reviews • Shopping List sharing • Notification history for dishwasher cycle feedback • Water Heater Leak Sensors • Water Heater “National Average Usage” updates • Disable Grind Time for Gold strength • Opal descale powder • Split Outdoor Unit Version Number • Haier H500 and H600 Front Load Washer • Haier H500 and H600 Heatpump Dryer Improvements: • AC Heat Mode • Appliance Commissioning Flow"
    },
    {
      "store": "apple",
      "version": "106.2",
      "released_at": null,
      "notes": "Features: • Digital Goods - Air Fry • Profile Double Dishwasher Drawer • Recipe Reviews • Shopping List sharing • Notification history for dishwasher cycle feedback • Water Heater Leak Sensors • Water Heater “National Average Usage” updates • Disable Grind Time for Gold strength • Opal descale powder • Split Outdoor Unit Version Number • Haier H500 and H600 Front Load Washer • Haier H500 and H600 Heatpump Dryer Improvements: • AC Heat Mode • Appliance Commissioning Flow"
    },
    {
      "store": "apple",
      "version": "107.1",
      "released_at": null,
      "notes": "Features: • Recipe reviews rating filtering • Use and Care Manuals for dishwashers • Dishwasher Drawer energy estimates and new notifications • Arden Smoker: Save and apply Favorites from Cook History • Arden Smoker: Support images for Favorites • Profile Washer/Dryer Combo: How-to Videos Improvements: • Advantium Kitchen Timer improvements • Disable Scan to Cook for ovens"
    },
    {
      "store": "apple",
      "version": "107.3",
      "released_at": null,
      "notes": "• SmartOrder Subscription (In-app purchase of connected refrigerator water filter) • Bug fixes and improvements"
    },
    {
      "store": "apple",
      "version": "107.4",
      "released_at": null,
      "notes": "• SmartOrder Subscription (In-app purchase of connected refrigerator water filter) • Bug fixes and improvements"
    },
    {
      "store": "apple",
      "version": "108.1",
      "released_at": null,
      "notes": "• SmartOrder Subscription (In-app purchase of dish and laundry detergents) • Dishwasher Use & Care Manual Enhancements • Profile Double Dishwasher Drawer Scheduling • Dishwasher Demo Mode Alert Banner • Bug fixes and improvements"
    },
    {
      "store": "apple",
      "version": "108.2",
      "released_at": null,
      "notes": "• SmartOrder Subscription (In-app purchase of dish and laundry detergents) • Dishwasher Use & Care Manual Enhancements • Profile Double Dishwasher Drawer Scheduling • Dishwasher Demo Mode Alert Banner • Bug fixes and improvements"
    },
    {
      "store": "apple",
      "version": "109.1",
      "released_at": null,
      "notes": "• Order dryer rack with registration of model PTD80 • Ability to redeem promo codes • EcoBalance – ABB Integration • Offline Appliance Recovery Guide • Subscriptions for Fisher and Paykel Water Filters (US,CAN and UK) • Support for WD300 Washer-Dryer • Fisher and Paykel Non-WiFi appliances registration for Canada • Haier AA H600+ Dishwasher Support • Improvements and bug fixes"
    },
    {
      "store": "apple",
      "version": "109.3",
      "released_at": null,
      "notes": "• Order dryer rack with registration of model PTD80 • Ability to redeem promo codes • EcoBalance – ABB Integration • Offline Appliance Recovery Guide • Subscriptions for Fisher and Paykel Water Filters (US,CAN and UK) • Support for WD300 Washer-Dryer • Fisher and Paykel Non-WiFi appliances registration for Canada • Haier AA H600+ Dishwasher Support • Improvements and bug fixes"
    },
    {
      "store": "apple",
      "version": "110.1",
      "released_at": null,
      "notes": "• In-app purchase of Culligan water filters (Fit most appliance brands) • Added One-Time Purchase Items: Profile Temperature Probe, Air Fry Basket, Leak Sensor • Opal filters available for purchase via in-app marketplace • Water filter options for Non-connectable refrigerators • Support for new Profile Washer and Dryer Combo models • Alert Top Banner on Dish Control Screen • Fisher and Paykel Marketing Preferences • Improvements and bug fixes"
    },
    {
      "store": "apple",
      "version": "111.2",
      "released_at": null,
      "notes": "• Explore recipes by Brand and Appliance Type • My Orders & Subscriptions page for US accounts • Next Order Date and Order Status for water filter subscriptions • New Bodewell banner for dryers • New Opal filter banner • Allows to delete Shortcuts for offline appliances • Support for FPA S5 Induction Cooktop 56Q • Support for FPA RB60 Bottom Mount Refrigerator • FPA Temperature Sensor updates • Additional features for Haier H500/H600 washer and dryer models • Improvements and bug fixes"
    },
    {
      "store": "apple",
      "version": "111.3",
      "released_at": null,
      "notes": "• Explore recipes by Brand and Appliance Type • My Orders & Subscriptions page for US accounts • Next Order Date and Order Status for water filter subscriptions • New Bodewell banner for dryers • New Opal filter banner • Allows to delete Shortcuts for offline appliances • Support for FPA S5 Induction Cooktop 56Q • Support for FPA RB60 Bottom Mount Refrigerator • FPA Temperature Sensor updates • Additional features for Haier H500/H600 washer and dryer models • Improvements and bug fixes"
    },
    {
      "store": "apple",
      "version": "112.2",
      "released_at": null,
      "notes": "• Shop Cooking Accessories section • Support 2 and 18-month subscription options • New Schedule Service page • Profile Smart Fridge with Kitchen Assistant • Fisher and Paykel FCS200 Washer and Dryers • Fisher and Paykel FCS200 Steel Cabinets • Fisher and Paykel 60cm Wall Ovens & Steam Companions • Haier 90cm Wall Ovens • Improvements and bug fixes"
    }
  ],
  "alternatives": [
    {
      "app_id": 1134525430,
      "name": "Home Connect (America)",
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