SimplePractice Client Portal

• Free

Last verified 30 Aug 2026

• Free to download

Last verified 1 Aug 2026

4.9 36939 ratings · App Store

1. 5/5Helpful and pleasant graphics too

   I’m a clinician and just tried using the application for clients to get acquainted so that I can recommend it. I’m impressed with the ease of use and did not find any of the problems mentioned in the reviews about slowness or messages not going through and I was able to request an appointment and also cancel it easily. And on my clinician side I saw things come through quickly and now that I’ve tested it myself I will recommend it and give it five stars! I’ve been using SimplePractice for about five years for my notes and scheduling and Medicare billing. I can get personal help when I have difficulties with billing or anything else from simple practice staff. I don’t use it for any other billing because I don’t take any other insurance and I handle my cash payments through QuickBooks.

   super psych · 30 Aug 2026

2. 5/5Love the app!!!!!

   My favorite part is after the appointment and a new appointment is made before I hang up that information is in the app, so I can reference it at any time. I can leave a MESSAGE ONLY by text For my provider at any time of the night or day 24 seven, not for emergencies, but only so the information is there, the next time you provider accesses my file they can respond at that time. PLEASE NOTE: IF THIS IS AN EMERGENCY CALL 911 IMMEDIATELY… DO NOT LEAVE A MESSAGE!!! It is so nice that if an appointment needs to be changed or canceled it can be done right there on the app. It is so nice that any forms, mood, charts, or any review of what’s been happening since your last visit is there and waiting, and better yet it reminds you prior to your appointment there forms to be completed. DID I MENTION I LOVE THIS APP?

   Cruder Buddy · 30 Aug 2026

3. 3/5Good, simple app, but please offer an iPad version?

   I want to echo all of the previous requests for an iPad version of the app. The current iPad UI is weak, particularly (and ironically) for the screen one must use to attempt to submit feedback about the app. That screen is basically unusable on the iPad because one cannot view the message while one is typing it. And editing that message is nearly impossible. Also, there are 2 aspects of the login process that are inconvenient for the client. First, the fact that an email link must be sent, used, and then deleted over and over again seems a waste of time for the end user. Second, when one has to enter an email address to even get access to the app, the coding is apparently not appropriate to allow use of the iOS auto-complete feature of iOS. And it does not remember the email address that one has entered last time, and the time before that, etc. That means the email address must be typed manually, which represents another unnecessary additional effort for your customers. Some simple coding improvements and a more standardized login process would make the app much more convenient and enjoyable to use.

   feltonwizard · 30 Aug 2026

4. 3/5Needs some changes

   It’s an “okay” app. I can see all upcoming appointments. Great. But as far as anything else, it needs major updates. I cannot be logged in on more than one device at a time and that is extremely annoying. I want to seamlessly go from my iPad to iPhone but I cannot. I have to continuously login each time. What on earth?! I want to stay signed in on every device and not need a link emailed to me. The messaging…there are absolutely zero features to this. I cannot format text or even attach a photo. This is a THERAPY app…I need to be able to express myself in bold and italics. I need to be able to send screenshots and photos. Also, when my clinician sends me a link I cannot just click it, I have to copy and paste. I cannot delete documents I upload. Why? There are things that need not be there after my clinician reads it and I should be able to have control over that. The upcoming appointment timer is way off. At 10:00am this morning it said my next upcoming session was in 1 hour. Um. No. It’s at 12:30. That’s two and a half hours. (It’s 11am now and it still says 1 hour.) The notifications are hit and miss. Sometimes I get an email telling me I have a new message, sometimes I don’t. Sometimes I will get a push notification and it goes to my Apple Watch, sometimes it doesn’t. Sometimes the badge app icon shows I have a notification, sometimes it doesn’t. See where I am going? There is no consistency. For an app that is used regularly that is frustrating.

   AbbyBrooklinn · 30 Aug 2026

5. 3/5Fine, sometimes unusable

   I like that the text features are similar to my phone. You can use emojis and text slide. It allows you to send links, but not photos (probably best). I get notifications when there’s a reply. I don’t like that sometimes if I am typing a lot, the text disappears below the keyboard and can’t be seen. Sometimes I have to cut the message down and send a bunch of short ones just so I know if I spelled everything right and it makes any kind of sense. I wish we could set up a password instead of two-factor identification through email. It’s unusable to me on my iPad because of that, since my email doesn’t sync well, if ever, on it. A password in app would be better safety for anyone who has people in their lives that might be able to access your phone.

   cc0200 · 31 Jul 2026

4.2 1246 ratings · Google Play

1. 4/5

   Laura Goldem is very good She really helped me. I need to get back with her

   Leslie Haag · 1 Aug 2026

2. 1/5

   Why in the world does the appointment time in the app not include the time zone?! On one hand, a time zone seems like basic user information. On the other hand, failure to indicate the time zone designation introduces a huge margin of error for users operating in multiple time zones. Is the time zone following me, or is it based on my home page? Either way, a time without a time zone requires too much guess work for my taste. Very 20th century mindset.

   S Hodges · 1 Aug 2026

3. 1/5

   Virtual meetings get disconnected too easily when you have a call coming in (and let the call go to VM) or you try to take notes while your in a session (heaven forbid). Avoid using SimplePractice App. It's not simple and OH SO FRUSTRATING!!

   Zen Traveler · 1 Aug 2026

4. 5/5

   Works well.

   nvkline · 1 Aug 2026

5. 4/5

   I will continue giving meaningless random ratings until the survey question appears before it has been answered. The app works great, it's just the unknown 1-5 star rating at the end that really bugs me.

   Daniel Strom · 1 Aug 2026

Privacy

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Privacy

• Data collected — Analytics — App info and performance — Crash logs Developer declared
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• Data collected — App functionality, Account management — Personal info — Email address Developer declared
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Accessibility

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• 1.8.4 · 13 Jul 2026