Shuttle2Anywhere

• Free

Last verified 7 Aug 2026

2.3 103 ratings · App Store

1. 1/5Use with Caution

   After reading other reviews I realized I wasn’t the worst case. I scheduled a shuttle pickup and 30min prior to the pickup time, the customer service called me and told me the driver got in an accident and wasn’t able to come (they didn’t even have someone else to fill up) I had to pay double the price to get an Uber to the airport in order to catch my flight. They did not reimburse the extra money I paid. Just imagine if I didn’t make it to the airport on time, would they reimburse my air ticket money for me? I don’t think so. Or in a worse case imagine if I got on the shuttle and got in the accident with the driver, what would happen then? If you’re not in a rush, let’s say, you’re booking a shuttle to pickup at airport and send you home, you can consider using their service. Otherwise please select a more punctual and reliable company. I booked a ride pickup from airport to my Airbnb, during my ride the driver called his next pickup customer (that he was supposed to take him to airport to catch a flight) that he’ll be there in 20 minutes when instead the GPS says there’s gonna be 30min until we arrive at my Airbnb, not to mention some extra time he needs to drive to the next customers’ house... I was in shock. Terrible company with terrible work ethics.

   zyq_maggie · 7 Aug 2026

2. 1/5DON’T DO IT!!!

   You have to give your credit card information before you can make a reservation. After I did that, I created an account and logged in. When I logged in, there was no acknowledgment of me being logged in. There was only a prompt to book a reservation. I tried to chatting with customer service to find out why I was not recognized after being logged in, but the responses were condescending. The phone # is bogus. it only refers you to website before disconnecting. And to cancel there is a five dollar credit card “fee”. I should have read all the negative negative reviews before booking. Customerservice is nonexistent. And they still end up getting some of your money after cancellation. Do yourself a favor and steer clear of this scammy service.

   Stephanie Sephora · 7 Aug 2026

3. 1/5Shuttle never picked me up

   I was supposed to be picked up at 5:35 am today to head to LAX. The driver never came. I called the phone number on the reservation and the driver said he was already on the highway to LAX with another passenger. I had to order an Uber. While in the Uber, I scoured the website for help. There’s no customer service number at all. I tried to cancel my reservation and get refunded and I was not able to because “I was already on board” and it was too late to cancel. I called the phone number on the email receipt and got an automated message explaining that Shuttle to LAX “was able to keep rates so low by cutting overhead like having a call center”. I called the driver again and he shouted at me and told him to stop calling. I’d used the service before but never will again.

   Aidan Wood · 7 Aug 2026

4. 1/5ABSOLUTELY THE WORST WAY TO GET TO LAX

   This has to be the most unprofessional, non communicative company I've ever delt with. Made and paid for the reservation 2 days in advance. I paid extra for a van as I had a snowboard bag with me. I landed in Burbank, walked out to the pickup spot and spent the next hour trying to get someone to communicate to me where the driver is and what is he driving. After an hour of waiting and a couple of "I'm checking on it" replies I get this. "Already checked it with the dispatch, unfortunately the driver can't make it and dispatch couldn't find any rescue driver until now so we need to process a refund and please take other transportation. I'm sorry." I booked a ride several days in advance so I didn't have to Lyft premium prices on a Friday night at prime time. It would have been cheaper to rent a car and drive to LAX. Absolutely the worst customer service and company I've ever delt with. When your business is in your name Shuttle to LAX and you can't even do that. Horrible!!!

   Dontblendin · 7 Aug 2026

5. 1/5Disappointing!

   I really wanted to like your app and your services because the idea is great and it’s affordable, however, I have to give 1 star because: * My pick up time was rescheduled twice and at the end I waited for 40 minutes after my flight arrival. Then I called to customer support (waited another 10 mins) asking for a chance to be picked up faster and got a reply that they r STILL looking for a driver for me. * App crashes few times during my usage * Online customer support was inefficient as they were keep replying me “you have to press that button upon arrival”, nothing useful, no proper customer service. * At the end, after waiting for 1 hour (!) I cancelled the ride and lost my time. If you would like to keep your business going (bcoz the idea is nice), you have to train your customer service reps to be nice and helpful (especially online support), make sure that your app is working properly and make sure that you actually have enough staff like drivers to accept orders from your customers.

   oarka0723 · 7 Aug 2026

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