Pied

• Free

Last verified 6 Aug 2026

3.5 68 ratings · App Store

1. 1/5Unreliable app, customer service hard to reach

   The app is super glitchy and wouldn’t accept either my credit or debit card (both of which were functioning for other payments at the time) for payment…then of course you can’t use the app again until you pay the outstanding balance. Took customer service more than 2 days to resolve this, and I don’t think they would have resolved it even that quickly if I hadn’t been proactively checking in. There is no customer service phone number, the only customer service is through a chat function on the app/website, and they’re very slow to respond.

   Heyhihellomeow · 6 Aug 2026

2. 2/5Support seems terrible. App glitch?

   The app seems nice and easy. The issue came when I upgraded to a new phone. When I tried to login on the new phone, I got an error message (24). It has a nice button to get help by initiating a chat. If you move from that window, you lose the chat and get zero response. The automated message says they typically respond within 30 minutes. They did not and I don’t have time to wait and hope they eventually respond. That chat uses Intercom. Click on that link and think you can initiate a chat outside of the app that is giving an error? No - it will tell you to go back to the Pied Parker website if you want help. Come here and choose app support - what option within that page is to contact for help or even provide help for the app itself? Nothing. I ended up deleting the app and reinstalling. That solved my issue. If you have any issues, I hope that will help you. I sincerely believe the company doesn’t actually want to help customers.

   SD user JL · 6 Aug 2026

3. 5/5The go-to app for parking convenience magic!

   The Pied app has helped me with a parking location I frequently visit allowing me to enter the parking lot and leave without ever having to pull a ticket or worry about paying. When I arrive the gate reads my plate and automatically opens. The same happens when I leave and the app charges me automatically with my saved form of payment for my session; it’s like magic! I look forward to them enabling more locations with their technology.

   FranklytheBest · 6 Aug 2026

4. 5/5I wish more spaces used it!

   Super convenient, makes parking a breeze once you set up an account. I wished more places used this… just imagine never needing to deal with the hassle of parking again if every garage used this technology

   Maximus550 · 6 Aug 2026

5. 5/5Time saver!!!!!

   Pied has made parking so much easier, I don't have to wait in lines to get out of the parking garage it's been a game changer--I work in hospitals and wish it was in every one to help save time when we are in a rush. No more lost tickets fees either🙌🙌

   mm28389 · 6 Aug 2026

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