SBB Mobile

• Free to download

Last verified 30 Oct 2026

• Free to download

Last verified 27 Sep 2026

3.9 74 ratings · App Store

1. 4/5It’s good! But needs small improvements.

   As an American visiting Switzerland for the first time, I think using this app is near perfect. However, there are a few things that could be improved upon. First, I wish when selecting an initial route the train/route (like EC 191) would show on the list of available trains. I don’t want to have to click on the connection and then the route details to see what it is. Makes communicating with people on what connections to take a little tedious. Second, the purchased ticket section should have the platform number listed on there. I understand platforms can change which is why it’s not there, but adding that to a refreshable part of the ticket or next to the ticket would make it easier. I don’t like having to find the connection again to see if the platform has changed.

   Well hey there, Jimbo · 30 Oct 2026

2. 4/5Almost perfect

   We used this app during our two weeks in Switzerland. The app UI is amazing and maps sync perfectly to one’s location and give an idea about all modes of public transportation for one’s destination. Cons If a train or bus is delayed, the message will display a delay but the tracker will continue to show the train/tram/bus moving on the map as if it is on time while one is waiting at the station to catch it. It only updates once you get on the train/tram/bus thus suggesting that there are two different tracking methods, one preprogrammed, where the trains continue along their route (while you wait at a station/stop) and the other one live which “activates” once you get on board. It will be helpful to just have live tracking. Another con and this might be out of SBB’s control as it is a Swiss app after all, is not showing trains from France (TGV), Germany or Italy when looking up routes within Switzerland. These trains show up on Google Maps. However, I would still highly recommend this app.

   MinotaurTK · 30 Oct 2026

3. 4/5Excellent App, Difficult Barriers

   The app is excellent for trip planning. Explicit, flawless directions with multiple options for Zurich city transit as well as all of Switzerland. But, sadly, there are barriers. We created an account, but could not load a credit card. Tried repeatedly with multiple cards. Discovered you need to supply a PIN number which US VISA does not provide. We were able to buy tix at tram stops and stations with VISA however we could not purchase 112,0 CHF tix from Zurich to Lucerne. Discovered again that a purchase of 80,0 CHF or more requires a PIN number or a signature. The second issue is using the tram stop ticket boxes is difficult if you can’t read German language, but you can decipher enough to get by except that in one case the tram stop of the destination noted in the app was not found on the ticket box choice list. I note that the boxes at train stations do have a language option and/or a ticket window. So the app is absolutely indispensable, but you’re prevented from taking advantage of the in app purchase power if you don’t have the right credit card.

   Hollyplus5 · 30 Oct 2026

4. 3/5Can’t purchase tickets

   Decent app to make reservations but it won’t allow international credit cards apparently. Even through Apple Pay it doesn’t work with my US credit card. It just gives a generic error that it couldn’t charge the card. I’ve traveled all over Europe using this same card and this is the only app/website that gives me problems. I’ve tried at least a dozen times. I tried many months ago and then again today. Sad

   Ray15780 · 30 Oct 2026

5. 5/5The only app you need for public transit in Switzerland

   For our first trip to Switzerland, we are relying exclusively on public transit. This app has been our essential companion. We have used it to travel on inter-city trains and local buses, and it provides all the information we need in a simple format that is easy to understand. It even provides walking directions to, from, and between stops. It also covers ferries on the lakes and lifts in the mountains, though I haven’t needed it for those means of travel yet. I’ve used different public transit apps in different parts of Europe and the U.S., and SBB Mobile puts them all to shame.

   Jim Heard · 30 Oct 2026

3.4 32887 ratings · Google Play

1. 1/5

   I was trying to buy a single ticket back to Zurich from Kandersteg, yet I was sold an "upgrade" without having an actual ticket. The prices are ridiculously expensive as it is, but the fact that you allow sales of upgrades without actual tickets is very poor and translation on the app is appalling. Sort it out!

   Sebastian Sas · 29 Jul 2026

2. 2/5

   Would be nice to mark on the train when people booked a place so we dont have to move when the train is full

   Silvio · 29 Jul 2026

3. 2/5

   login/registration flow broken. have account but whenever I finish logging in it brings me back to the main page to register/login. otherwise the trip routing seems pretty good

   Judy · 29 Jul 2026

4. 2/5

   App is genuinely good for purchasing tickets and planning trips but the fines for your phone being dead or Internet being slow are excessive and in some cases (Jungfraujoch) they are basically just assisting scammers in stealing money from tourists.

   Cole C · 29 Jul 2026

5. 3/5

   Bluetooth obligatoire pour EasyRide

   Gaetan Cretton · 29 Jul 2026

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