SBB Mobile

Name: SBB Mobile
Rating: 3.9 (60 reviews)
Author: SBB AG

A travel companion app for public transport

by SBB AG

iPhone · iPad · Android

Active Last checked 28 Aug 2026

App Store ↗ Google Play ↗

Quick verdict

What it is: SBB Mobile is a travel companion app for public transport that allows users to plan their journey, buy tickets, and track their train. It also provides features such as push notifications for rail service disruptions and personalized touch timetables.
Best for: someone who uses public transport
someone who travels frequently
Not ideal for: someone who does not use public transport
At a glance: Free to download

Categories and search queries

Official categories

Maps & Navigation
Travel

AppCorpus categories

Key functions

Function	Availability	Access	Scope	Evidence
Apple Wallet	Yes	Free	App Store	Store published
Free app	Yes	Free	—	Store published

Screens

Google Play

7 store screenshots

Pricing & paywalls

App Store Google Play

Free

Last verified 28 Jul 2026

Free to download

Last verified 28 Aug 2026

Ratings & reviews

App Store Google Play

3.9 60 ratings · App Store

5/5The only app you need for public transit in Switzerland
For our first trip to Switzerland, we are relying exclusively on public transit. This app has been our essential companion. We have used it to travel on inter-city trains and local buses, and it provides all the information we need in a simple format that is easy to understand. It even provides walking directions to, from, and between stops. It also covers ferries on the lakes and lifts in the mountains, though I haven’t needed it for those means of travel yet. I’ve used different public transit apps in different parts of Europe and the U.S., and SBB Mobile puts them all to shame.

Jim Heard · 28 Jul 2026
1/5Doesn’t work, customer service is an absolute waste of time 👎🏼
I have never reviewed an app in my life but it really is that bad. All I need to do is purchase the Savers Day Pass tickets for a specific date. Each time I try to do so I get an error message that payment failed or couldn’t be processed. I tried purchasing tickets with 3 different credit cards, on 2 different phones and 2 different computers, using Chrome, Safari, and this ridiculous app, and with / without being logged into an account. Nothing worked, same error message. Then I reach out to chat customer service and let’s just say Anna was horrible and Roland was better but still did nothing for me. I’m laughing out loud. So ridiculous lol

courtneyrox223 · 28 Jul 2026
5/5Essential Swiss Travel App
Just spend a wonderful week traveling the Lake Geneva region of Switzerland & this app was the primary reason why we were able to see so much. The simple nav & efficient screen layouts allowed us to seamlessly connect from boats, metros, trains & buses. It was an essential resource every day & very dependable.

RMP.3 · 28 Jul 2026
5/5Wonderful UX and snappy
Throughout my trip in Switzerland, I was unsure of which tickets to book and when. The app has such wonderful user experience that so many times I was able to book tickets a minute or even few seconds before the train. Some apps work well. But this app works well and is very intuitive even in all the extreme use cases where I need to book things last minute and in a hurry. Enjoying the app

Sandeep1993 · 28 Jul 2026
3/5Good but unlimited data options gets very heavily throttled
I’m a digital nomad so eSIMs like this are very important to me. Overall this is a great app/service except if you choose limited data, then after a certain amount of usage there’s some obvious and very very very heavy throttling suddenly gets applied, after which point data connectivity is slow slow it’s basically unusable. Would give it 6 stars out of 5 otherwise, but this throttling means it’s 3 stars

Pooarse · 28 Jul 2026

3.4 32821 ratings · Google Play

1/5
I was trying to buy a single ticket back to Zurich from Kandersteg, yet I was sold an "upgrade" without having an actual ticket. The prices are ridiculously expensive as it is, but the fact that you allow sales of upgrades without actual tickets is very poor and translation on the app is appalling. Sort it out!

Sebastian Sas · 29 Jul 2026
2/5
Would be nice to mark on the train when people booked a place so we dont have to move when the train is full

Silvio · 29 Jul 2026
2/5
login/registration flow broken. have account but whenever I finish logging in it brings me back to the main page to register/login. otherwise the trip routing seems pretty good

Judy · 29 Jul 2026
2/5
App is genuinely good for purchasing tickets and planning trips but the fines for your phone being dead or Internet being slow are excessive and in some cases (Jungfraujoch) they are basically just assisting scammers in stealing money from tourists.

Cole C · 29 Jul 2026
3/5
Bluetooth obligatoire pour EasyRide

Gaetan Cretton · 29 Jul 2026

Privacy & accessibility

App Store Google Play

Privacy

Data Linked to You — App Functionality — Contact Info — Email Address Developer declared
Data Linked to You — App Functionality — Contact Info — Name Developer declared
Data Linked to You — App Functionality — Financial Info — Payment Info Developer declared
Data Linked to You — App Functionality — Identifiers — User ID Developer declared
Data Linked to You — App Functionality — Location — Precise Location Developer declared
Data Linked to You — App Functionality — Purchases — Purchase History Developer declared
Data Linked to You — App Functionality — User Content — Customer Support Developer declared
Data Linked to You — Product Personalization — Identifiers — User ID Developer declared
Data Linked to You — Contact Info Developer declared
Data Linked to You — Financial Info Developer declared
Data Linked to You — Identifiers Developer declared
Data Linked to You — Location Developer declared
Data Linked to You — Purchases Developer declared
Data Linked to You — User Content Developer declared
Data Not Linked to You — Analytics — Diagnostics — Crash Data Developer declared
Data Not Linked to You — Analytics — Diagnostics — Other Diagnostic Data Developer declared
Data Not Linked to You — Analytics — Usage Data — Product Interaction Developer declared
Data Not Linked to You — App Functionality — Location — Coarse Location Developer declared
Data Not Linked to You — Developer’s Advertising or Marketing — Identifiers — Device ID Developer declared
Data Not Linked to You — Developer’s Advertising or Marketing — Location — Coarse Location Developer declared
Data Not Linked to You — Developer’s Advertising or Marketing — Usage Data — Advertising Data Developer declared
Data Not Linked to You — Third-Party Advertising — Identifiers — Device ID Developer declared
Data Not Linked to You — Third-Party Advertising — Location — Coarse Location Developer declared
Data Not Linked to You — Third-Party Advertising — Usage Data — Advertising Data Developer declared
Data Not Linked to You — Diagnostics Developer declared
Data Not Linked to You — Identifiers Developer declared
Data Not Linked to You — Location Developer declared
Data Not Linked to You — Usage Data Developer declared

Show more Show less

Accessibility

Dark Interface — SUPPORTED Store published
Differentiate Without Color Alone — SUPPORTED Store published
Reduced Motion — SUPPORTED Store published
Sufficient Contrast — SUPPORTED Store published
VoiceOver — SUPPORTED Store published

Privacy

Data collected — Advertising or marketing — Location — Approximate location Developer declared
Data collected — Analytics — App activity — App interactions Developer declared
Data collected — Analytics — App info and performance — Crash logs Developer declared
Data collected — App functionality — Files and docs Developer declared
Data collected — App functionality — Financial info — Other financial info Developer declared
Data collected — App functionality — Financial info — Purchase history Developer declared
Data collected — App functionality — Financial info — User payment info Developer declared
Data collected — App functionality — Location — Precise location Developer declared
Data collected — App functionality — Personal info — Email address Developer declared
Data collected — App functionality — Personal info — Name Developer declared
Data collected — App functionality — Personal info — Phone number Developer declared
Data collected — App functionality — Photos and videos — Photos Developer declared
Data collected — App functionality, Advertising or marketing — Personal info — Address Developer declared
Data collected — App functionality, Advertising or marketing — Personal info — Other info Developer declared
Data collected — App functionality, Analytics — Device or other IDs Developer declared
Data collected — App functionality, Analytics — Personal info — User IDs Developer declared
Security practices — Your data is transferred over a secure connection — Data is encrypted in transit Developer declared
Security practices — The developer provides a way for you to request that your data be deleted — You can request that data be deleted Developer declared

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Accessibility

No accessibility labels collected yet.

Versions

App Store Google Play

12.36.0
· General bug fixes. · Vouchers can now be used as a payment method. Credit balances, payment methods and vouchers can be clearly viewed and entered in the new wallet function.
12.37.0
· Optimisations for self-service refunds of international tickets. · General bug fixes.
12.38.2
· General bug fixes. · Coupons can now be entered in the wallet.
12.39.2
· General bug fixes.
12.40.0
· General bug fixes.
12.41.1
· General bug fixes. · Booking night train offers.
12.42.1
· General bug fixes.
12.43.0
· General bug fixes.
12.44.0
· General bug fixes.
12.45.2
· General bug fixes.
12.45.3
· General bug fixes.
12.46.1
· Booking of international tickets and reservations (B2B). · General bug fixes.
12.46.2
· General bug fixes.
12.47.0
· General bug fixes. · Tickets ‘valid from immediately’ can now be purchased
12.48.1
· Introduction of graphical seat reservation for Giruno trains on lines IC2/IC21 as well as TGV services to France. · General bug fixes.
12.48.2
· Introduction of graphical seat reservation for Giruno trains on lines IC2/IC21 as well as TGV services to France. · General bug fixes.
12.49.1
· General bug fixes.
12.49.2
· General bug fixes.
12.50.1
· New view for saving trips · Switch between map view and journey view · Improved information during the journey · Extended interchange times in the advanced search · General bug fixes
12.51.0
· Graphical seat reservation for FV-Dosto, IC2000, ICN and Astoro trains. · Ticket purchase for dog and bike now available in EasyRide. · General bug fixes.
12.52.1
· Introduction of graphical seat reservations for EC, Frecciarossa, Frecciargento and Frecciabianca trains to Italy. · General bug fixes.
12.52.2
· General bug fixes.
12.53.0
· General bug fixes.
12.54.0
· General bug fixes.
12.55.0 · 9 Jul 2026
· General bug fixes.

Show more Show less

12.55.0.186.master · 8 Jul 2026
12.56.1.189.master · 12 Aug 2026

Alternatives

SWISS — Same category + similar ratings
Rail Europe - Train Tickets — Same category + similar ratings

Availability by market

Data quality & evidence

Page completeness: Independent summary published
Last verified: 28 Aug 2026
Sources: App Store, Google Play

Report a correction

Use this page with an AI agent

AppCorpus MCP gives your agent current app data, prices, screens, features and sources.

Example prompt

Compare SBB Mobile with SWISS.

View JSON

GET /api/v3/apps/294855237

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      "reviews": [
        {
          "rating": 5,
          "title": "The only app you need for public transit in Switzerland",
          "body": "For our first trip to Switzerland, we are relying exclusively on public transit. This app has been our essential companion. We have used it to travel on inter-city trains and local buses, and it provides all the information we need in a simple format that is easy to understand. It even provides walking directions to, from, and between stops. It also covers ferries on the lakes and lifts in the mountains, though I haven’t needed it for those means of travel yet. I’ve used different public transit apps in different parts of Europe and the U.S., and SBB Mobile puts them all to shame.",
          "author": "Jim Heard",
          "date": "28 Jul 2026"
        },
        {
          "rating": 1,
          "title": "Doesn’t work, customer service is an absolute waste of time 👎🏼",
          "body": "I have never reviewed an app in my life but it really is that bad. All I need to do is purchase the Savers Day Pass tickets for a specific date. Each time I try to do so I get an error message that payment failed or couldn’t be processed. I tried purchasing tickets with 3 different credit cards, on 2 different phones and 2 different computers, using Chrome, Safari, and this ridiculous app, and with / without being logged into an account. Nothing worked, same error message. Then I reach out to chat customer service and let’s just say Anna was horrible and Roland was better but still did nothing for me. I’m laughing out loud. So ridiculous lol",
          "author": "courtneyrox223",
          "date": "28 Jul 2026"
        },
        {
          "rating": 5,
          "title": "Essential Swiss Travel App",
          "body": "Just spend a wonderful week traveling the Lake Geneva region of Switzerland & this app was the primary reason why we were able to see so much. The simple nav & efficient screen layouts allowed us to seamlessly connect from boats, metros, trains & buses. It was an essential resource every day & very dependable.",
          "author": "RMP.3",
          "date": "28 Jul 2026"
        },
        {
          "rating": 5,
          "title": "Wonderful UX and snappy",
          "body": "Throughout my trip in Switzerland, I was unsure of which tickets to book and when. The app has such wonderful user experience that so many times I was able to book tickets a minute or even few seconds before the train. Some apps work well. But this app works well and is very intuitive even in all the extreme use cases where I need to book things last minute and in a hurry. Enjoying the app",
          "author": "Sandeep1993",
          "date": "28 Jul 2026"
        },
        {
          "rating": 3,
          "title": "Good but unlimited data options gets very heavily throttled",
          "body": "I’m a digital nomad so eSIMs like this are very important to me. Overall this is a great app/service except if you choose limited data, then after a certain amount of usage there’s some obvious and very very very heavy throttling suddenly gets applied, after which point data connectivity is slow slow it’s basically unusable. Would give it 6 stars out of 5 otherwise, but this throttling means it’s 3 stars",
          "author": "Pooarse",
          "date": "28 Jul 2026"
        }
      ]
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      "reviews": [
        {
          "rating": 1,
          "title": "",
          "body": "I was trying to buy a single ticket back to Zurich from Kandersteg, yet I was sold an \"upgrade\" without having an actual ticket. The prices are ridiculously expensive as it is, but the fact that you allow sales of upgrades without actual tickets is very poor and translation on the app is appalling. Sort it out!",
          "author": "Sebastian Sas",
          "date": "29 Jul 2026"
        },
        {
          "rating": 2,
          "title": "",
          "body": "Would be nice to mark on the train when people booked a place so we dont have to move when the train is full",
          "author": "Silvio",
          "date": "29 Jul 2026"
        },
        {
          "rating": 2,
          "title": "",
          "body": "login/registration flow broken. have account but whenever I finish logging in it brings me back to the main page to register/login. otherwise the trip routing seems pretty good",
          "author": "Judy",
          "date": "29 Jul 2026"
        },
        {
          "rating": 2,
          "title": "",
          "body": "App is genuinely good for purchasing tickets and planning trips but the fines for your phone being dead or Internet being slow are excessive and in some cases (Jungfraujoch) they are basically just assisting scammers in stealing money from tourists.",
          "author": "Cole C",
          "date": "29 Jul 2026"
        },
        {
          "rating": 3,
          "title": "",
          "body": "Bluetooth obligatoire pour EasyRide",
          "author": "Gaetan Cretton",
          "date": "29 Jul 2026"
        }
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          "source": "Developer declared"
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          "source": "Developer declared"
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          "source": "Developer declared"
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          "source": "Developer declared"
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          "detail": "SUPPORTED",
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          "detail": "SUPPORTED",
          "source": "Store published"
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    {
      "store": "gplay",
      "declarations": [
        {
          "title": "Data collected",
          "detail": "Advertising or marketing — Location — Approximate location",
          "source": "Developer declared"
        },
        {
          "title": "Data collected",
          "detail": "Analytics — App activity — App interactions",
          "source": "Developer declared"
        },
        {
          "title": "Data collected",
          "detail": "Analytics — App info and performance — Crash logs",
          "source": "Developer declared"
        },
        {
          "title": "Data collected",
          "detail": "App functionality — Files and docs",
          "source": "Developer declared"
        },
        {
          "title": "Data collected",
          "detail": "App functionality — Financial info — Other financial info",
          "source": "Developer declared"
        },
        {
          "title": "Data collected",
          "detail": "App functionality — Financial info — Purchase history",
          "source": "Developer declared"
        },
        {
          "title": "Data collected",
          "detail": "App functionality — Financial info — User payment info",
          "source": "Developer declared"
        },
        {
          "title": "Data collected",
          "detail": "App functionality — Location — Precise location",
          "source": "Developer declared"
        },
        {
          "title": "Data collected",
          "detail": "App functionality — Personal info — Email address",
          "source": "Developer declared"
        },
        {
          "title": "Data collected",
          "detail": "App functionality — Personal info — Name",
          "source": "Developer declared"
        },
        {
          "title": "Data collected",
          "detail": "App functionality — Personal info — Phone number",
          "source": "Developer declared"
        },
        {
          "title": "Data collected",
          "detail": "App functionality — Photos and videos — Photos",
          "source": "Developer declared"
        },
        {
          "title": "Data collected",
          "detail": "App functionality, Advertising or marketing — Personal info — Address",
          "source": "Developer declared"
        },
        {
          "title": "Data collected",
          "detail": "App functionality, Advertising or marketing — Personal info — Other info",
          "source": "Developer declared"
        },
        {
          "title": "Data collected",
          "detail": "App functionality, Analytics — Device or other IDs",
          "source": "Developer declared"
        },
        {
          "title": "Data collected",
          "detail": "App functionality, Analytics — Personal info — User IDs",
          "source": "Developer declared"
        },
        {
          "title": "Security practices",
          "detail": "Your data is transferred over a secure connection — Data is encrypted in transit",
          "source": "Developer declared"
        },
        {
          "title": "Security practices",
          "detail": "The developer provides a way for you to request that your data be deleted — You can request that data be deleted",
          "source": "Developer declared"
        }
      ],
      "accessibility": []
    }
  ],
  "changes": [
    {
      "store": "apple",
      "version": "12.36.0",
      "released_at": null,
      "notes": "· General bug fixes. · Vouchers can now be used as a payment method. Credit balances, payment methods and vouchers can be clearly viewed and entered in the new wallet function."
    },
    {
      "store": "apple",
      "version": "12.37.0",
      "released_at": null,
      "notes": "· Optimisations for self-service refunds of international tickets. · General bug fixes."
    },
    {
      "store": "apple",
      "version": "12.38.2",
      "released_at": null,
      "notes": "· General bug fixes. · Coupons can now be entered in the wallet."
    },
    {
      "store": "apple",
      "version": "12.39.2",
      "released_at": null,
      "notes": "· General bug fixes."
    },
    {
      "store": "apple",
      "version": "12.40.0",
      "released_at": null,
      "notes": "· General bug fixes."
    },
    {
      "store": "apple",
      "version": "12.41.1",
      "released_at": null,
      "notes": "· General bug fixes. · Booking night train offers."
    },
    {
      "store": "apple",
      "version": "12.42.1",
      "released_at": null,
      "notes": "· General bug fixes."
    },
    {
      "store": "apple",
      "version": "12.43.0",
      "released_at": null,
      "notes": "· General bug fixes."
    },
    {
      "store": "apple",
      "version": "12.44.0",
      "released_at": null,
      "notes": "· General bug fixes."
    },
    {
      "store": "apple",
      "version": "12.45.2",
      "released_at": null,
      "notes": "· General bug fixes."
    },
    {
      "store": "apple",
      "version": "12.45.3",
      "released_at": null,
      "notes": "· General bug fixes."
    },
    {
      "store": "apple",
      "version": "12.46.1",
      "released_at": null,
      "notes": "· Booking of international tickets and reservations (B2B). · General bug fixes."
    },
    {
      "store": "apple",
      "version": "12.46.2",
      "released_at": null,
      "notes": "· General bug fixes."
    },
    {
      "store": "apple",
      "version": "12.47.0",
      "released_at": null,
      "notes": "· General bug fixes. · Tickets ‘valid from immediately’ can now be purchased"
    },
    {
      "store": "apple",
      "version": "12.48.1",
      "released_at": null,
      "notes": "· Introduction of graphical seat reservation for Giruno trains on lines IC2/IC21 as well as TGV services to France. · General bug fixes."
    },
    {
      "store": "apple",
      "version": "12.48.2",
      "released_at": null,
      "notes": "· Introduction of graphical seat reservation for Giruno trains on lines IC2/IC21 as well as TGV services to France. · General bug fixes."
    },
    {
      "store": "apple",
      "version": "12.49.1",
      "released_at": null,
      "notes": "· General bug fixes."
    },
    {
      "store": "apple",
      "version": "12.49.2",
      "released_at": null,
      "notes": "· General bug fixes."
    },
    {
      "store": "apple",
      "version": "12.50.1",
      "released_at": null,
      "notes": "· New view for saving trips · Switch between map view and journey view · Improved information during the journey · Extended interchange times in the advanced search · General bug fixes"
    },
    {
      "store": "apple",
      "version": "12.51.0",
      "released_at": null,
      "notes": "· Graphical seat reservation for FV-Dosto, IC2000, ICN and Astoro trains. · Ticket purchase for dog and bike now available in EasyRide. · General bug fixes."
    },
    {
      "store": "gplay",
      "version": "12.55.0.186.master",
      "released_at": "2026-07-08",
      "notes": ""
    },
    {
      "store": "gplay",
      "version": "12.56.1.189.master",
      "released_at": "2026-08-12",
      "notes": ""
    }
  ],
  "alternatives": [
    {
      "app_id": 343038584,
      "name": "SWISS",
      "url": "https://appcorpus.com/apps/swiss-343038584",
      "reason": "Same category + similar ratings"
    },
    {
      "app_id": 993672511,
      "name": "Rail Europe - Train Tickets",
      "url": "https://appcorpus.com/apps/rail-europe-train-tickets-993672511",
      "reason": "Same category + similar ratings"
    }
  ],
  "evidence_summary": {
    "index_state": "S2",
    "evidence_level": 2,
    "level_label": "Independent summary published",
    "indexable": true,
    "last_verified_at": "2026-08-28",
    "unknown_fields": [],
    "sources": [
      "App Store",
      "Google Play"
    ]
  },
  "availability_markets": {
    "live": [
      "us",
      "de",
      "es"
    ],
    "selected": "us",
    "note": null
  },
  "feature_events": {
    "events": []
  },
  "features_slice": {
    "plans": [
      {
        "code": "free",
        "label": "Free",
        "kind": "free",
        "status": "inferred",
        "prices": [],
        "trial": null
      }
    ],
    "features": [],
    "unknown_features": [],
    "data_cutoff": "28 Aug 2026"
  }
}