Safeway Deals & Delivery

• Free

Last verified 30 Aug 2026

• Free to download

Last verified 30 Aug 2026

4.8 1293998 ratings · App Store

1. 5/5The update could’ve been better!

   I liked the old app. It was well organized and easy to find what you needed or wanted. All you had to do was click the button and you got the coupon and it added it to your “shopping list”. You could easily add your own items to the list, which I can’t seem to figure out how to do now. The old app showed what aisle the product was on and I can’t seem to find anything like that on this one. On the old app, when you viewed the weekly ad, you could click on an item and add it to your list, but on the new one you cannot do that. It made it convenient because then your shopping list was all in one place. I appreciate that they added the feature of online shopping, but I feel like it could’ve been done with the old version. All that they would’ve had to do was add a button to each item, when you viewed it, that said “add to cart” right by the button that said “add to list”. Another negative is that Safeway has not yet added an option to shop with the state funded food card. Some people, unfortunately, are needing to utilize that program and without this option, they cannot shop online and do the pick up or delivery service so they are forced to go inside or not shop there at all. It just doesn’t feel convenient to me and I have been frustrated by it several times.

   Momma25Boyz · 30 Aug 2026

2. 4/5Great but could be better

   I love a lot about this app and it’s so helpful and I’m so grateful they’ve made this. I use apps for other grocery stores too. So with that in mind, there are a few features I’d love to add to truly make this app a 5 star app. First off I think I should be able to look up items in the store easily using a search function in the app. I do like like how the app seems to change function a bit when I enter a Safeway or Vons store. Also when you scan a product there should be similar product recommendations that pop up as well, even companion products. Buying hot dogs? Suggest to me that I might need mustard and buns and what aisle in my store I can find those in. That’s extremely helpful. Also include the ability to add to my shopping list from the suggested items. Also club cards are connected to phone numbers. Usually a cell. Ask me permission to send text messages and offer me a dollar off coupon for signing up for texts. When I’m in the app creating my list send me a text message asking if I’d like to have those items delivered for free. That would be amazing. These are functions that would be helpful and also beneficial to both the customer and the store because it will retain better that customers business. Why go somewhere else when I have all my needs met in one place? It would be brilliant.

   Anita2LosAngeles · 30 Aug 2026

3. 2/5The product filtering is broken or horrible

   I am shopping for pickup, I have selected my store. Each time I search for a product, I get a massive amount of listing for bulk products “sold and shipped by” random suppliers. That would make sense if I clicked on the marketplace option, or was shopping for a shipped order, but not when o have pickup and a store selected. And the filter toggles “include out of stock items” back on for every search. So how am I picking up things at my local store tomorrow that are shipped by other companies, or out of stock? I can’t, and I can’t filter all the noise out, so there are hundred of extra junk results when I am just trying to make a simple pickup order. Either filter pickup shopping as only showing things literally available to be picked up from the store, or at the very least add Safeway to the list of “sold by” in the filter so I can choose to not see all the other nonsense. Please fix this or add those extra filters as a work around ASAP. Update edit: thanks for the response, I already contacted support through the app before writing my review, did all the troubleshooting they suggested including going to the website in the browser and seeing the same thing, clearing the cache! quitting and restarting the app, logging out and back in, and uninstalling and reinstalling. In the end the result was just “it’s a known issue, your name has been added to the list.” But I guess it’s more than just an app problem if it’s on the website too.

   Snafu3d · 30 Aug 2026

4. 2/5Pretty bad app, unreliable deliveries

   I’ve been ordering Safeway deliveries from Seattle for 6+ months. These last 2 months have been pretty bad. Almost every order is late, typically arriving 2 hours past it’s 4 hour delivery window. Occasionally it does not even arrive the same day. Delivery is very inconsistent. On top of that, it’s been pretty common that items are missing. One order recently was missing half of its items. It took over 3 weeks to be refunded for those items. I also pay for a fresh pass subscription. Safeway does nothing when their delivery is late. No apology, no compensation, no discounts, just consistently bad delivery experiences. The app itself isn’t great either. I like that you can browse previously ordered, search, and cart from different screen layers at the same time. That’s helpful. But the delivery tracking hardly works and the interface is awful. #1 the estimated time always shows some random time that has already passed and is wildly inaccurate. #2 idk why but sometimes you have you go within the app, then it opens a browser within the app that you have to sign into to see delivery tracking. Just weird. And the live chat interface is also bad. Some links you click on to narrow down your issue also brings up a browser within the app that you have to log into and continue chatting from. And then if you try and go back you’ll lose your entire chat. Just a really annoying experience overall. And that’s with paying higher grocer prices and delivery/fresh pass fees.

   Scruffymonkeyface · 30 Aug 2026

5. 2/5Really gone downhill.

   Used to be great and functional, now it’s full of bugs, extremely laggy and very difficult to use because it’s CONSTANTLY “loading”. Often will display or input wrong number of items, sometimes deletes your entire cart. No longer allows you to include specific notes per item. Replacements cannot be listed as multiple, for example if you want one big item and two of the same thing in the small package would be equal you can ONLY select a direct replacement like “instead of one large you get one small” where it should be “instead of one large you get two small” but there’s no way to specify that. Buy some get some free is almost NEVER applied or picked up, if a melon is buy one get one free, you order one you will NOT get the free one and there’s no way to leave a note as a reminder for your shopper you get a free item, if you order two you will get two pay for both and not get two free. Unfortunately I’m stuck using this app as it gets worse and worse, hopefully they figure it out and get it back to how it was before. Also now they subsidize their driver with a tip, I already pay a fee for this service so between the fee and the new drivers tip you rarely save money, any money you do save is usually less than the tip they want you to give your driver, Safeway should pay their drivers fairly and stop asking customers to do it for them, when they already pay an additional fee for the service.

   AmberM1886 · 30 Aug 2026

4.7 445748 ratings · Google Play

1. 5/5

   Safeway app is easy to use. And, using Safeway's app has saved me a LOT of money! In this economy that is crucial!

   Caroline Merryweather · 31 Jul 2026

2. 2/5

   Tortuously Slow Ever since they added AI features, searches and even clicking on products takes forever to load. Doordash doesn't have this problem with Safeways, but is more expensive. Slowness in this app on 2 different flagship phones is tempting me to shop elsewhere as the frustration just isn't worth it. Without exaggerating, I could drive to the store faster than I can build a medium sized order in the app. It used to be great.

   Eric P · 31 Jul 2026

3. 3/5

   we save alot at safeway...join us...

   Irene Houghtaling · 31 Jul 2026

4. 4/5

   after the delivery I will know more

   Linda Perez · 31 Jul 2026

5. 5/5

   It's a great way for me to shop and have my groceries delivered. The same day service is great.

   Mary Cribb · 31 Jul 2026

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• 2026.24.0 · 30 Jul 2026
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