Regions Mobile

• Free

Last verified 30 Aug 2026

4.9 520303 ratings · App Store

1. 4/5Needs better navigation

   Overall it’s a pretty good experience, there’s only one complaint I have. There is no back button for a large amount of the screens you go to. For example, when you tap on your account and tap on something inside of that account, if you want to go back to the account you have to click on the sidebar, go to the accounts page, and then you can click on the account to re-enter it. You should be able to go back to the previous page but in many instances, you can’t. Edit: to clarify, this is about there being no back button when you tap on the info, transfer, deposit, rewards, and card buttons. I know that it’s like that because it’s bringing you to a separate section of the app independent of the accounts, but if you tapped the wrong button on accident it’s still a pain to have to navigate back to the account again. I think it would be easier to navigate if the app remembers the last page you were on at any point in time and allows you to go back to it regardless of where you are in the app.

   HopefulCritique · 30 Aug 2026

2. 1/5Mobile App or websites will not open!

   We just moved from Bank of America to Regions about 3 months ago. We are regretting this decision. We have continued to have issues with this app. It will not open. We also can not get on to any Regions Website from our laptop. What in the World is going on!? My husband or myself have not been able to access our accounts for 3 days this time! A few weeks ago it lasted for 7 days!! Before that it would be random days we couldn't get on. That is unacceptable. It's very frustrating. We have continued to go to the branch and they are of zero help! But what is funny is as soon as we walk into the branch the app opens! What is that all about?? We can see on different forums that this has been going on since at least 2013. I have called my carrier and all is good there. I have reached out to the 800# at regions and they have no idea either. We've deleted the app and reinstalled it, turned the phones, laptop off, restarted them but it doesn't help. I have no where else to turn for help with this. I don't want to change banks again! It's a ton off trouble to change everything over. We had BOA for 40 years and since mobile banking started we never once had an issue accessing our accounts with them. Why are we having this issue with Regions? I really wish someone at Regions would answer this question but no one seems interested enough to help us. I would like nothing better than to get this resolved. Like I said I do not want to change banks again but you leave me no choice if this doesn't get fixed. Can you help?

   dmg1313 · 30 Aug 2026

3. 1/5The worst banking app I’ve ever used.

   I have used multiple banks in the past and regions has taken first place for being the worst app known to man. And I will add, all of these issues have been since the new app version launched and NONE of the bugs have been fixed after weeks. Here are a few examples. I have downloaded, deleted, redownloaded, and somehow for weeks straight it tells me that it is unable to allow me to login. Then, randomly, it will allow me to login for a few days, and then go back to not logging me in. The second issue I have is for the short windows I am allowed to be logged in, it doesn’t allow me to switch from my personal bank account to the business bank account. Something I OBVIOUSLY NEED TO DO. I literally cannot press the button that allows me to switch it and it’s infuriating. Don’t even get me started on the check deposit feature. Because even though my checks are well lit, on a dark background, fitting exactly within their box, it never captures it automatically and I have to manually take the pictures and redo it multiple times before the app finally accepts it and sends it to a long review process. Now I will say, this might just be me! Maybe for some reason the app is completely terrible and only for me. But I strongly believe it’s not just for me. If you are thinking about moving to regions with a business account, don’t. They will do a terrible job handling your money with the tech they choose to use.

   Crazydavidbrown · 30 Aug 2026

4. 1/5Don’t bank with if Soilder

   I’m a soilder who was on deployment overseas,and my bank randomly decided to place a lock on my account after I attempted to add my debit card to my Venmo,so Of course I attempted to call them to just to be transferred to a “fraud prevention” department and told that there is nothing we can do,please visit a branch. Normally this wouldn’t be a problem but I at this time was a soilder overseas so this wasn’t possible nor did they give me any options to work with,they just gave me a “too bad,ain’t my problem nor money attitude” so when I was stuck without a way to pay my bills while over seas,they didn’t give me any help or options after I attempted to call and attempted to talk to someone else as well. So hear my advice,if you don’t want to deal with a bank that will randomly lock your card and pays people to sit on a “phone all day in the fraud department” saying to people sorry we can’t help you,we don’t have access to your account” stay away and far from Regions If I was the owner,I would fire the entire department and replace them all with AI robots because I don’t see why any person would waste $ on people who sit on the phone all day telling people “sorry nothing we can do”

   A Soilder · 30 Aug 2026

5. 1/5DO NOT BANK WITH REGIONS

   Dear Regions, I have been a loyal customer with you guys for over 4 years, and for something like this to happen to me and I get not 1 notification or alert it is truly disappointing. Someone literally stole money out of my account using my debit card over and over with credit and you guys don’t see it as fishy? I have not used my physical card in months, I have been using Apple pay and when I do I barely use it. I even recently received a now card as a way to save money. If your fraud department was doing its job when it came to investigating you would have seen this. I am a hard worker I work 2 jobs I never have time to go out rarely. When I noticed the fraudulent charges I began to do what the fraud department could not and began investigating the stores and the places and realized that these fraudulent charges ranged from Tampa all the way down to Miami. I CANNOT BE 2 PLACES AT ONCE I HAVE YET TO MASTER TELEPORTATION OR CLONING. I have been in Tampa this whole time and I have proof by providing my work schedule and camera footage from my job if you would like as well because I did not make these fraudulent purchases that Regions is accusing me of making these by denying my claim. I would like my claim expedited ,I am behind on so many bills due to your sloppy investigation. I am more than dissatisfied with your services regions and I do not have to think twice on whether or not I will continue to bank with you guys. Thank you for the years but Regions has proven non reliable when it comes to my money. I feel unprotected and as if I am not a priority, definitely not a good look when it comes to who I want protecting my money.

   Deedee104 · 30 Aug 2026

Privacy

Accessibility

No accessibility labels collected yet.