First Horizon Mobile Banking

• Free

Last verified 30 Aug 2026

4.8 22016 ratings · App Store

1. 1/5Worse with every update.

   Worse with every update. Used to work great. Loose a little functionality and takes a little longer with every update. Another update, completely locked out now. Can’t get help without going to bank. These guys took a perfectly working app and slowly ruined it. Apparently the only way to get it fixed is to go sit and wait at the bank for someone to help, eventually. That might get me back into the app, but that doesn’t mean that the is fixed. Looks like we’ll find out if it’s fixed or if change banks. I’m sorry, but expect much more from the people handling my finances. Still can’t get help even after calling again. Apparently I have to take off work to get this working again. Stop fixing things that aren’t broke would be my advice.

   AllAppleAppsSuck · 30 Aug 2026

2. 1/5Billion dollar bank with a lousy two cent app

   I’ve been using first Horizon bank for years now off of my laptop. It works flawlessly. I attempt to use the online mobile app on my Apple phone and it is a complete joke. I have a background in programming and IT work. I have never seen such a confounding stupid app that is so poorly supported. It does not even make sense that with all the bad reviews on the app that the guy in charge of this even still has a job with the bank. I’m sure since it has 20 people write in that at least works on their phone he is satisfied that there is no need to improve it. What you’re going to really love is, after my post that they’re going to say how sorry they are about my experience and they’re going to look into it. Apparently they haven’t done so for the past thousand users writing them the same thing lol Either that or a two dollar programmer in some country so that they can save a couple extra dollars instead of investing in a professional app that universally works on 80% to 90% of devices out there.

   Rock8ender · 30 Aug 2026

3. 1/5Why can’t I pay or access my credit card

   So I had a credit card with Iberia bank for years and was able to see transactions and make payments online, then unfortunately they were sold to First Horizon and it’s like I went back in time to the 1990s. I can neither view my transactions nor make any payments online. I have to wait for a monthly statement to arrive in the mail before I can do either. There also is no way for me to get notified of any transactions so God forbid I have a fraudulent transaction I won’t know until I get my monthly statement in the mail! This is the only credit I have that operates in a time warp, cmon guys it’s 2024!! Give me online access!! Probably why I don’t use the card anymore!

   Dmsanfrancisco · 30 Aug 2026

4. 3/5Good app

   I have no complaints about the ease of using the app for payments, checking balances and seeing transactions in my checking account. Everything works well except for transactions in my HELOC account. The system lags by 2 days; however, I believe the balance updates immediately. Anyway, I have had several instances that transfers between my HELOC and checking accounts didn’t show up immediately and I ended up entering them again and then having to wait days to correct the situation. This caused much anxiety during a recent home renovation.

   893523 · 30 Aug 2026

5. 2/5Faulty instructions

   The developers need to go back and fix the instructions for depositing a check. I just used it for the first time, and you go through several steps of choosing the account, taking a picture of the front of the check, taking a picture of the back of the check, and then the next thing it says is "Before you begin, endorse the back of the check like this...."!! An instruction that starts with "before you begin" should be before the very first step, not the 4th one down the line after you've already endorsed the check wrong and taken a picture of it. Developers, take heed!

   MissGael · 30 Aug 2026

Privacy

Accessibility

No accessibility labels collected yet.