Frost Bank

• Free

Last verified 30 Aug 2026

• Free to download

Last verified 28 Aug 2026

4.9 74374 ratings · App Store

1. 5/5Best Financial Institution of them all!!!!

   I have banked with Wells Fargo, Chase, Bank of America and NONE give the personal customer service Frost Bank gives!!! From Free Notary Service to 24/7 live phone AND chat customer service none do it better!!! Their OD protection is incredible!!! They care about their customers!!! I had an issue (an error by my employer) which caused me to go negative. I had reached my OD limit but when my monthly auto insurance payment tried to clear, Frost bank recognized it was an insurance payment and took into consideration how important it was to be paid so my coverage would not be canceled and paid it! No other bank in existence has an approval system on that personal level and a genuine care for their customers!! ❤️ My father banked with Frost, I bank with frost and my children will bank with Frost, now and forever.

   The Garza-Garrett Family · 30 Aug 2026

2. 5/5Frost the #1 bank in America

   I’ve been banking with this bank for years, and I can honestly say it has been one of the best decisions I’ve ever made. From the exceptional customer service to the friendly, knowledgeable tellers, every experience has been welcoming and professional. What truly sets this bank apart is its commitment to treating people with respect, integrity, and genuine care. Their morals and values are reflected in every interaction, and that level of service is hard to find these days. I love my bank so much that I recommend it to everyone I know. If you’re looking for a bank that truly values its customers and consistently goes above and beyond, this is the one. I couldn’t be happier with my experience, and I look forward to banking with them for many more years.

   Udeheboni · 30 Aug 2026

3. 5/5When I got a call from Frost Bank

   I was having breakfast with my sisters one day. My phone rang, I said oh it’s Frostman my sister the oldest quickly responded. Don’t answer that it’s a scam. I said no it’s not it’s Frost Bank. I recognize her phone number. She said no bank never calls you that’s when the other three sisters, made their comments and said she’s right don’t answer it a bank never calls you and I said my bank does she said who do you banquet? I said Frost Bank they always call whenever they see something that just doesn’t seem right. They call me personally and ask me they couldn’t believe it. I told him we’ve been banking with Frost bank for years.

   304 Bowie · 30 Aug 2026

4. 5/5Great App

   As someone who likes to avoid going into the bank at all costs, I rely heavily on digital banking which requires a solid banking app. I was pleasantly surprised to find the Frost banking app feels solid, smooth and quick, looks clean and modern, and is very user friendly. It rivals the likes of Chase and Wells Fargo—which both have great apps but can sometimes feel clunky. It almost feels as if it’s running on a Microsoft or Apple platform, which I appreciate. Even the external account updates through Plaid is very quick. And there is in-app chat with customer service, which some of the largest banks don’t offer. Some things I’d like to see: • Automatic sign in with Face ID (iPhone) - I feel as though having to tap to log in with Face ID is inefficient. If Face ID is activated, it should initiate automatically upon opening the app. • Push notifications - I would like to receive a push notification from the app for purchases/direct deposits as opposed to a text message. • Support to receive RTP (Real-Time Payments) from external accounts

   tylerdutra · 30 Aug 2026

5. 4/5Amazing!

   I love Frost with all my heart. Even though their mobile app could include more features, it has a very nice and modern feel. I love how my paychecks are always 2 days early and how they’re able to help me during tough times by refunding my overdraft fees. I’m always look at the little things, but I think it would be amazing if they added the customers name to the front of their card and have the year of when the person became a customer below the name and have the text slightly raised. Maybe even add back the security Visa Dove hologram on the back and move the contactless symbol on the front. But other than that, I’m very happy with Frost and don’t plan to move banks anytime soon.

   NoahForlee · 30 Aug 2026

4.8 15570 ratings · Google Play

1. 4/5

   great

   Chad Norris · 28 Aug 2026

2. 1/5

   cant access account. after 8 years of great service, suddenly i can't access my 5 accounts via mobile app. it takes 9 attempts for every access

   Randy Farmer · 28 Aug 2026

3. 5/5

   Best Bank in Texas!

   Lynda O'Brien · 28 Aug 2026

4. 5/5

   Best Bank in America

   Yosvel Valdes · 28 Aug 2026

5. 1/5

   had this bank less than 30 days so be aware the security of this bank is level 1 out of 10. regardless of how much my money you returned due to fraud hackers utilizing this app it was still taken. everyday the app is unavailable 2am ET mysteriously.

   Eli Beasley · 28 Aug 2026

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• 5.90 · 26 Aug 2026