RBFCU

• Free

Last verified 30 Aug 2026

4.8 72068 ratings · App Store

1. 1/5Great bank - terrible app. Get with the future

   RBFCU is a great bank, and my family has banked with them for 50+ years. However, this app does not represent the great bank we know and love. The app was clearly not designed professionally - it seems like everything from the color choices to where notifications are located are just random choices made by contracted devs with zero UI experience. For instance - why would you add a photo icon on the main screen, when you can’t even set the photo? Why do you have this random blank area on the most important part of your screen real estate where notifications randomly post (that are not really important). Why would you make loans look identical to bank accounts, and make the balances all positive which looks like an account instead of debt? The actual interface is so clunky it is embarrassing. A college comp sci intern could do better, there is really no excuse to have such poor digital representation. Additionally, while the UI is clearly terrible, the actual features of the app make almost no sense. Why would I send money to contacts in my phone via phone number if I don’t know if they use RBFCU? Why would I want to round up into a savings account that pays almost nothing in interest when other companies round up into yield products like stocks? The one feature that drives me the most crazy is the fact that I can’t even scroll back to transactions prior then a couple of months. Point blank - do better or outsource this project to someone more capable. It’s absolutely insane that RBFCU felt comfortable publishing this app. I won’t be leaving RBFCU and happy to share my personal thoughts, but please get with the future and do better or RBFCU will no longer have young gen x or millennial customers.

   Top zoo master · 30 Aug 2026

2. 5/5Move Money Issue / Transfer Screen Closing is Broken

   Update 4 - 30 Aug 2024: FIXED in v1.8.0 - Full story below… When transferring money from one account to another, there is no indication that the transfer is successful. In the prior version, the transfer screen closes. Now, the screen just stays open and unchanged. The account amounts are unchanged as well. So you submit again, and it initiates a 2nd transfer. Transfer screen still doesn’t close. Behind the scenes, all the transfers are successful - you just never know. At least - until you run out of money to transfer. Update: 1 Aug 2024 - Still broken in version 1.7.6 Update 2 - 9Aug2024: Still broken in version 1.7.7 Update 3 - 14 Aug 2024: Still broken in version 1.7.8 Update 4 - 30 Aug 2024: FIXED in version 1.8.0. Back to 5-star!!!

   Doc_D1 · 30 Aug 2026

3. 2/5Debit Card Tracker

   I am giving 2 stars merely because when I opened my account I had the option to track my new card delivery which I was told was ordered the following day however for 2 weeks the app kept telling me it could not retrieve the data. I would call and no one would have any info on this nor give any answers as to why this was happening it finally showed the tracker after 2 weeks just to be told it just shipped so for 2 weeks it didn’t ship and I’m only seeing it now? I understood I did this during the holidays and understand delays happen but the issue wasn’t me using my card or the wait merely the fact I could not use this tracker even though it was there seemed like a waste. Customer Service although nice seems to lack info on certain things and the wait time is atrocious. You’ll wait almost 15 minutes before you even get anyone. Not a great first impression for someone who just joined you guys. Got my card and hope things get better!

   C'Niya · 30 Aug 2026

4. 4/5Issue in the app with credit card transactions

   I can’t remember if I’ve ever reported this bug before, but it’s been a longtime issue that has never been fixed. The credit card section of the app won’t show individual transactions made on the closing date of the previous month. The total amount of the transactions from the closing date will post correctly, but the app won’t show the individual transactions from the closing date (in my case, the 24th of each month). However, there is a separate “View Transactions” link above it which takes you to another very detailed transaction page. I don’t understand why you need two separate pages for this. It’s just annoying to not see the individual transactions made on the previous closing date (which did not post and were not included in the previous bill), but the transactions will show up in the ongoing total transactions amount. Granted, it’s a small bug, but it’s just annoying and likely is a very easy fix.

   DarrellAustinTX · 30 Aug 2026

5. 5/5Worrisome

   I don’t understand how this app was released! It does not function under the iPad for mobile deposits, IF you can get it to allow you to log on. Went to my iPhone, and after more than a half dozen attempts, and me finally holding my head at the appropriate angle (which I had to figure out by trial and error), it allowed me to access my account. Then as I attempted to complete a mobile deposit, which required a totally different angle that I discovered after 3 tries, I was able to scan my check (both sides), then I was cooking until I attempted to complete the transaction when everything was gone!! I went at it again and finished the transaction and attempted to log out with success. Whew, but wait, why is my logon and PW showing on the logon screen? I erased that information and promptly deleted the App!! Shame on you RBFCU!!

   Bwhite357 · 30 Aug 2026

Privacy

• Data Not Linked to You — Analytics — Diagnostics — Other Diagnostic Data Developer declared
• Data Not Linked to You — Analytics — Diagnostics — Performance Data Developer declared
• Data Not Linked to You — App Functionality — Diagnostics — Other Diagnostic Data Developer declared
• Data Not Linked to You — App Functionality — Diagnostics — Performance Data Developer declared
• Data Not Linked to You — Diagnostics Developer declared

Accessibility

No accessibility labels collected yet.