Pit Boss Grills

• Free

Last verified 7 Aug 2026

4.0 1919 ratings · App Store

1. 3/5Account login to access local smoker?!

   I’m a hobby smoker. I have really enjoyed the pellet grill itself, but this app leaves a lot to be desired. First, the fact that the app will randomly disconnect mid smoke, so I have a sessions started that is only 10 minutes, then a 12 hr session, then a 2 hr session, but all for the same smoke so I can’t accurately gather the data for the session is bizarre. But what really got me is today. I spatchcock and smoke two turkeys for thanksgiving. Doing this on the pellet grill results in insanely juicy turkeys and frees my stove for other items. It makes the day so much easier. Today I fire up the grill, load the turkeys, and go to open my app to watch the temps and set alarms. But first I have to sing in… and server error. Then I try again. Server error. I can’t access anything because I can’t sign in. I force close and try again… indefinite loading. Another time.. server error. So I have guests showing up in two hours and can’t use my smoker app to keep an eye on my turkeys. What really annoys me about this is that I am a software engineer. I have literally architected local/online hybrid systems and know what it takes. Allowing local grill access without login is a no brainer. Have I used the app? Yes, extensively over my two years of ownership. What do I think? Meh. I’m on the cusp of hacking a version that does what I need because this app is too frustrating.

   Kittcooper · 7 Aug 2026

2. 5/5Competition Series 850

   Greatest investment, have had NO issues working or connecting and using the app. I read a lot of reviews about people not being able to use it or connect and I’ve already used my several times with no issues. The one day I did have a little bit of trouble connecting was on thanksgiving day. But without even calling or sending in a complaint cause i figured the app was being overloaded with people cooking that day, I got an email apologizing for the inconvenience and they sent over a free bag of pellets. Don’t second guess yourself just buy it. I use to smoke the old way with having to constantly be feeding the grill and checking on it. Now I just load up the hopper and throw on my meats and sit back and enjoy whatever else I’m doing without stressing about checking the smoker. I just check my phone and I’ll get a notification when my meat has reached its temperature. Awesome customer service Pitboss

   915Rico87 · 7 Aug 2026

3. 5/5Lexington Upgrade

   I’ve had the Lexington for a couple months. The grill has been excellent. Everything I’ve cooked on it has been delicious. Decided I liked the idea of being connected so i ordered the connected upgrade. Got the connected controller last week but today was the first chance to install it. My hands were too big to get to the top so i ended up just taking the hopper off the grill, in five minutes installed. Powered up. Nothing. Wouldn’t connect to phone. Called tech support and he was very helpful. Emailed me a troubleshooting guide. Unfortunately they didnt help. Decided to try deleting the App and reinstalling. Bluetooth and wifi picked it up immediately. Put the grill through several paced, temp up, temp down, timer, etc. walked around the yard, across the street , throughout the house. Worked like a charm. I’m so impressed with this little smoker, the only thing is as i get used to using it i want to use it for everything and it’s a bit small so yesterday my wife bought me a Savannah Onyx for my birthday. Just burned it in and haven’t had an opportunity to use it yet. I’m sure it’ll be just as good as the Lexington. Now i have two pit boss, the Lexington for when it’s just the wife and I and the Savannah when the kids and grandkids and friends are over.

   ncrmartin · 7 Aug 2026

4. 1/5Garbage app

   This is an absolute disgrace. The app is garbage that is extremely limited. It could not find my Bluetooth even from a foot away. Could not find my WiFi and then locked in an empty screen that takes forever to refresh and will not let you change. Tried deleting it and reloading and looking for any updates but still will not connect. The grill is good but one of the main reasons I got the Pit Boss was to use the WiFi feature. Why they stopped using an app that worked and changed to this garbage I have no idea. I will use the grill till it finally dies but will go with another brand next time that cares more about what their customers need. Update - Tried giving the PitBoss app one last chance after hearing they “fixed” the iPhone problems. Spoiler: they didn’t. The app is still a mess, and customer service somehow manages to be even worse than the software. They talked over me nonstop, didn’t listen to a word I said, promised to send random PDFs that never showed up, and kept pushing the same useless advice I had already tried. After following their instruction (removing and download again), the app now refuses to connect at all. So congratulations to them by making a bad situation worse. Do yourself a favor and buy from a brand that actually supports the product you paid for.

   Zerkrage · 7 Aug 2026

5. 5/5Pb1150ps2 controller

   I received a replacement controller and thermal probe that your customer service rep named Jennifer determined that I needed to fix my grill. She was extremely friendly, knowledgeable, and spoke to me on my level..these aspects in a customer service person make her a treasure that I hope her bosses notice and show their appreciation in her annual performance reviews. Anyway, she was correct with her assessment of my grill operation issues and these parts fixed and my incorrect temperature problems and now it will allow me to select temp settings every 10 degrees instead on 25 to 50 degrees as the settings go higher. I was just wondering if you want my old controller back to upgrade and maybe use for other customer? Anyway, please thank Jennifer for me and have a great day. I can’t wait to smoke a brisket I just bought. I kind of feel like I just got a brand new pellet grill.

   KahunaKen · 7 Aug 2026

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