Paytm: Secure UPI Payments

Name: Paytm: Secure UPI Payments
Rating: 4.7 (39229 reviews)
Author: Paytm Mobile Solutions

A digital payment app that allows users to send and receive money, pay bills, and make UPI

by Paytm Mobile Solutions

iPhone · iPad · Android

Active Last checked 5 Sep 2026

App Store ↗ Google Play ↗

Quick verdict

What it is: Paytm is a digital payment app that allows users to send and receive money, pay bills, and make UPI payments. It offers features such as personalized UPI IDs, hide and unhide payments, and download UPI statements in Excel and PDF.
Best for: someone who uses UPI payments
someone who needs to send money internationally
At a glance: Free to download

Categories and search queries

Official categories

Finance

AppCorpus categories

Finance

Key functions

Function	Availability	Access	Scope	Evidence
Apple Wallet	Yes	Unknown	App Store	Store published
Free app	Yes	Free	—	Store published
PDF export	Yes	Unknown	—	From listing

Screens

App Store Google Play

7 store screenshots

7 store screenshots

Paytm: Secure UPI Payments android screenshot 1

Paytm: Secure UPI Payments android screenshot 2

Paytm: Secure UPI Payments android screenshot 3

Paytm: Secure UPI Payments android screenshot 4

Pricing & paywalls

App Store Google Play

Free

Last verified 5 Sep 2026

Free to download

Last verified 31 Aug 2026

Ratings & reviews

App Store Google Play

4.7 39229 ratings · App Store

5/5Unable to pay from wallet despite completing KYC with Aadhar
The App is totally unhelpful in providing a solution to problems faced in making payment from wallet even after completing the KYC with Aadhar verification and submitting the PAN particulars. On one hand it says that your KYC is complete and you can transfer money to another person having Paytm account,but when you try to put through the transaction by opting for payment from wallet it says that your KYC is not complete and you have to upgrade your account. Even on the home page a sign of exclamation keeps on appearing. Since it is altogether impossible to reach their Customer Support people on phone, the App is totally useless in providing solutions to your problems.

9818429328 · 5 Sep 2026
3/5UI glitches and notifications abuse
This app feels like a mobile web version instead of a native app. It’s perhaps not a native UIKit or SwiftUI app but cheap React Native or something. Not saying using those frameworks is bad but using those and not providing a great experience is definitely bad and that’s on developer, not framework provider. Many times the parts of the app UI go under status bar and/or homebar making me think it ignores SafeArea insets. This app sends me promotional notifications even though I have unchecked all types of notifications in the app setting. I still receive spam notifications. This is clearly an abuse of Push Notifications and I’ll be reporting it. Apart from all that really bad UX and malpractices, the app does the job, mostly, so 3 stars.

hvkale · 5 Sep 2026
3/5Good app but buggy
It used to be a very good app with good cash back and instant posting of the bills. 1. Now there's no more cash back offers on postpaid bills (both on App/ Web). All I see is "Lucky 200" or some crappy offer. 2. Why is the "Fast forward" a default option when making payment? So you don't want your users to apply for cashback promo codes and by pass them directly to payment?!? 3. Why is that everytime when I select a biller (For exa: Vodafone postpaid) and proceed to payment, I'm logged out and prompted for login. Then I login with my cached credentials to proceed further. This happens for every bill that I do on website. 4. Why is the App or website unable to fetch details of my bills most of the times? This happens with BSNL and TNEB bills every time. 5. Why the heck does the app is not updating? It shows in App Store that an update is ready but the App won't update when I click "Update" button. It doesn't even progress. I'm using iPhone X running on IOS 12.1.2

Sabby USA · 5 Sep 2026
1/5Most pathetic customer service
The product might be ok but the customer service is the absolute worst. I wish I could give them negative stars. I’ve been trying to redeem my funds for the past 2 months and it hasn’t happened yet. They take ages to respond, and when they do, they just blurt out the process steps without coming to a solution or understanding my problems. I’ve sent two dozen emails, and phone calls don’t help either. I’ve also contacted them on Facebook and Twitter, but with no success. This company is a perfect representation of yesteryear government babu-like employees who are lazy, do not like to work, will not help the customer at any cost, take no pride in their work, and live ordinary lives. Give it 10-15 years, and they will all be replaced by bots, and they will be out on the streets. I absolutely hate this company from the bottom of my heart and wish for its downfall.

dirtytackle · 5 Sep 2026
1/5Third class, hopeless app
I want to say that PayTM is one useless app. I have done KYC. First thing I don't understand, why does PayTM want to gather my biometrics while doing KYC while Aadhaar has already done KYC. Secondly, pertaining to app functionality, even after doing KYC, viz attaching Aadhaar & PAN details, whenever I open app and go to "Add money" it asks me to "Complete KYC". When I click on this, it says, " Great! Go shopping". After clicking on that, it takes me back to "Complete KYC", and here it teaches me a lesson on recursion for the next 10 minutes. THIRD CLASS BULLOCKS APP!! Then again, in spite having of having money in PayTM, it will show zero whenever I want to make payments. Don't wanna waste time writing more on bugs in this stupid app. I use iOS 11, BTW. Hate this! Edit 1 -> Oh yes there's one more error I get very very frequently, which interrupts me a lot while making payments - "A server with the specified host name could not be found". This particular error has landed me in very embarrassing situations in front of my peers when I offered to pay for treats. This error is shown only on PayTM. No other app on my iPhone has harassed me so much. I use the only few selected WiFi's most of the time.

The Extropian · 5 Sep 2026

4.8 24163616 ratings · Google Play

5/5
good 👍

Yash Rajput · 29 Jul 2026
5/5
App bhut achi h but notification me delete ka option kiyun hataya bapas lekar aao plz

Aris Ansari · 29 Jul 2026
1/5
how to delete paytm account permanently.

Yash Play · 29 Jul 2026
5/5
dayasagar

Daya Kumar · 29 Jul 2026
5/5
A very good app 👍👍

Harshit Sharma · 1 Aug 2026

Privacy & accessibility

App Store Google Play

Privacy

Data Linked to You — Analytics — Contact Info — Phone Number Developer declared
Data Linked to You — Analytics — Location — Coarse Location Developer declared
Data Linked to You — App Functionality — Contact Info — Name Developer declared
Data Linked to You — App Functionality — Contact Info — Phone Number Developer declared
Data Linked to You — App Functionality — Contacts Developer declared
Data Linked to You — App Functionality — Financial Info — Payment Info Developer declared
Data Linked to You — App Functionality — Location — Coarse Location Developer declared
Data Linked to You — App Functionality — User Content — Photos or Videos Developer declared
Data Linked to You — Contact Info Developer declared
Data Linked to You — Contacts Developer declared
Data Linked to You — Financial Info Developer declared
Data Linked to You — Location Developer declared
Data Linked to You — User Content Developer declared
Data Not Linked to You — Analytics — Diagnostics — Crash Data Developer declared
Data Not Linked to You — Analytics — Diagnostics — Other Diagnostic Data Developer declared
Data Not Linked to You — Analytics — Diagnostics — Performance Data Developer declared
Data Not Linked to You — Developer’s Advertising or Marketing — Identifiers — Device ID Developer declared
Data Not Linked to You — Third-Party Advertising — Identifiers — Device ID Developer declared
Data Not Linked to You — Diagnostics Developer declared
Data Not Linked to You — Identifiers Developer declared

Show more Show less

Accessibility

No accessibility labels collected yet.

Privacy

Data collected — Account management — Personal info — Email address Developer declared
Data collected — Account management — Personal info — Name Developer declared
Data collected — App functionality — Contacts Developer declared
Security practices — Your data is transferred over a secure connection — Data is encrypted in transit Developer declared
Security practices — The developer provides a way for you to request that your data be deleted — You can request that data be deleted Developer declared

Accessibility

No accessibility labels collected yet.

Versions

App Store Google Play

10.76.2
Smarter, More Visible Reminders With so many notifications every day, bill payments can still slip through. We’ve made reminders more noticeable so you never miss a due date. Minor Fixes & Improvements We’ve addressed a few issues and made performance enhancements to keep your experience smooth and reliable
10.77.0
Say Hello to Dark Mode (Beta) You asked, we delivered. Dark Mode has officially arrived on select pages. We are gradually rolling out the full experience, with more pages getting the new look soon. Polish, Fixes & Fine-Tuning As always, we’ve squashed bugs and tightened a few nuts and bolts to keep your app running silky smooth.
10.77.1
Say Hello to Dark Mode (Beta) You asked, we delivered. Dark Mode has officially arrived on select pages. We are gradually rolling out the full experience, with more pages getting the new look soon. Polish, Fixes & Fine-Tuning As always, we’ve squashed bugs and tightened a few nuts and bolts to keep your app running silky smooth.
10.77.2
Say Hello to Dark Mode (Beta) You asked, we delivered. Dark Mode has officially arrived on select pages. We are gradually rolling out the full experience, with more pages getting the new look soon. Polish, Fixes & Fine-Tuning As always, we’ve squashed bugs and tightened a few nuts and bolts to keep your app running silky smooth.
10.78.0
Dark Mode Goes Wider Dark Mode (Beta) is now live across more pages, bringing a smoother, easier-on-the-eyes experience as we continue expanding it across the app. Polished & Optimised Behind the scenes, we’ve been busy squashing bugs and fine-tuning the experience to keep everything running fast, stable, and seamless.
10.79.0
Improved Spend Categorisation Categorising your payments is now faster and more flexible. Easily search for categories, choose from recent or recommended options, or create custom ones—whether it’s for rent, groceries, tuition, or loans. Cleaner Shared Receipts Added a note while paying someone? It will now appear on the shared receipt too, making it easier to remember what the payment was for. Polished & Improved We’ve cleaned up a few rough edges across Paytm to keep your app experience smooth and reliable.
10.79.1
Improved Spend Categorisation Categorising your payments is now faster and more flexible. Easily search for categories, choose from recent or recommended options, or create custom ones—whether it’s for rent, groceries, tuition, or loans. Cleaner Shared Receipts Added a note while paying someone? It will now appear on the shared receipt too, making it easier to remember what the payment was for. Polished & Improved We’ve cleaned up a few rough edges across Paytm to keep your app experience smooth and reliable.
10.80.0
Polish, Fixes & Fine-Tuning We’ve tightened a few nuts and bolts, squashed some bugs and added some spit and polish to the app experience.
10.80.1
Polish, Fixes & Fine-Tuning We’ve tightened a few nuts and bolts, squashed some bugs and added some spit and polish to the app experience.
10.80.2
Polish, Fixes & Fine-Tuning We’ve tightened a few nuts and bolts, squashed some bugs and added some spit and polish to the app experience.
10.80.3
Polish, Fixes & Fine-Tuning We’ve tightened a few nuts and bolts, squashed some bugs and added some spit and polish to the app experience.
10.81.0
A Fresh New Look New look, same Paytm you love. We've freshened things up to make everyday payments smoother, faster, and more delightful. Spit, Shine & Squashed Bugs We chased down some pesky bugs and gave everything a quick buff, so the app feels faster and smoother every single time you open it.
10.82.0
Spit, Shine & Squashed Bugs We chased down some pesky bugs and gave everything a quick buff, so the app feels faster and smoother every single time you open it.
10.82.1
Spit, Shine & Squashed Bugs We chased down some pesky bugs and gave everything a quick buff, so the app feels faster and smoother every single time you open it.
10.82.2
Spit, Shine & Squashed Bugs We chased down some pesky bugs and gave everything a quick buff, so the app feels faster and smoother every single time you open it.
10.82.3
Spit, Shine & Squashed Bugs We chased down some pesky bugs and gave everything a quick buff, so the app feels faster and smoother every single time you open it.
10.82.4
Spit, Shine & Squashed Bugs We chased down some pesky bugs and gave everything a quick buff, so the app feels faster and smoother every single time you open it.
10.82.5
Spit, Shine & Squashed Bugs We chased down some pesky bugs and gave everything a quick buff, so the app feels faster and smoother every single time you open it.
10.83.0
Spit, Shine & Squashed Bugs We chased down some pesky bugs and gave everything a quick buff, so the app feels faster and smoother every single time you open it.
10.83.10 · 1 Aug 2026
Spit, Shine & Squashed Bugs We chased down some pesky bugs and gave everything a quick buff, so the app feels faster and smoother every single time you open it.
10.83.2
Spit, Shine & Squashed Bugs We chased down some pesky bugs and gave everything a quick buff, so the app feels faster and smoother every single time you open it.
10.83.3
Spit, Shine & Squashed Bugs We chased down some pesky bugs and gave everything a quick buff, so the app feels faster and smoother every single time you open it.
10.83.6
Spit, Shine & Squashed Bugs We chased down some pesky bugs and gave everything a quick buff, so the app feels faster and smoother every single time you open it.
10.83.7
Spit, Shine & Squashed Bugs We chased down some pesky bugs and gave everything a quick buff, so the app feels faster and smoother every single time you open it.
10.83.8
Spit, Shine & Squashed Bugs We chased down some pesky bugs and gave everything a quick buff, so the app feels faster and smoother every single time you open it.

Show more Show less

10.83.10 · 29 Jul 2026
10.83.12 · 27 Aug 2026

Alternatives

PhonePe UPI, Payment, Recharge — Same category + similar ratings
Axis Bank Mobile Banking — Same category + similar ratings
iMobile: Loan, Cards & Banking — Same category + similar ratings
HDFC Bank App: Banking & Cards — Same category + similar ratings

Availability by market

Data quality & evidence

Page completeness: Independent summary published
Last verified: 5 Sep 2026
Sources: App Store, Google Play

Report a correction

Use this page with an AI agent

AppCorpus MCP gives your agent current app data, prices, screens, features and sources.

Example prompt

Compare Paytm: Secure UPI Payments with PhonePe UPI, Payment, Recharge.

View JSON

GET /api/v3/apps/473941634

{
  "app_id": 473941634,
  "canonical_url": "https://appcorpus.com/apps/paytm-secure-upi-payments-473941634",
  "identity": {
    "name": "Paytm: Secure UPI Payments",
    "slug": "paytm-secure-upi-payments",
    "developer": {
      "name": "Paytm Mobile Solutions",
      "url": "https://appcorpus.com/developers/paytm-mobile-solutions-developer_e9147ae58229683a2979354d83fbb58b"
    },
    "icon_url": "https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/ff/40/80/ff40802b-5779-7c86-a241-29ca2d41d90e/AppIcon-0-0-1x_U007ephone-0-1-0-85-220.png/512x512bb.jpg",
    "stores": [
      "apple",
      "gplay"
    ],
    "platforms": [
      "iphone",
      "ipad",
      "android"
    ],
    "status": {
      "state": "active",
      "label": "Active",
      "last_checked": "2026-09-05",
      "last_checked_label": "5 Sep 2026",
      "banner": null,
      "region_note": null
    }
  },
  "listings": [
    {
      "store": "apple",
      "status": "ACTIVE",
      "url": "https://apps.apple.com/us/app/paytm-secure-upi-payments/id473941634?uo=4",
      "rating": 4.7,
      "rating_count": 39229,
      "formatted_price": "Free",
      "is_free": true,
      "has_iap": false,
      "has_subscription": false,
      "version": "10.83.10",
      "updated": "2026-08-01",
      "currency": "USD"
    },
    {
      "store": "gplay",
      "status": "ACTIVE",
      "url": "https://play.google.com/store/apps/details?id=net.one97.paytm",
      "rating": 4.775277,
      "rating_count": 24163616,
      "formatted_price": "Free",
      "is_free": true,
      "has_iap": false,
      "has_subscription": false,
      "version": "10.83.12",
      "updated": "2026-08-01",
      "currency": "USD"
    }
  ],
  "summary": {
    "one_liner": "A digital payment app that allows users to send and receive money, pay bills, and make UPI",
    "summary": "Paytm is a digital payment app that allows users to send and receive money, pay bills, and make UPI payments. It offers features such as personalized UPI IDs, hide and unhide payments, and download UPI statements in Excel and PDF.",
    "best_for": [
      "someone who uses UPI payments",
      "someone who needs to send money internationally"
    ],
    "not_for": [],
    "status": "published",
    "at_a_glance": [
      "Free to download"
    ]
  },
  "categories": {
    "official": [
      "Finance"
    ],
    "appcorpus": [
      {
        "category_id": "finance",
        "label": "Finance",
        "url": "https://appcorpus.com/categories/finance"
      }
    ]
  },
  "use_cases": [],
  "features": [
    {
      "capability_id": "apple_wallet",
      "label": "Apple Wallet",
      "availability": "yes",
      "access_level": "unknown",
      "scope": "App Store",
      "evidence": "Store published"
    },
    {
      "capability_id": "free_app",
      "label": "Free app",
      "availability": "yes",
      "access_level": "free",
      "scope": null,
      "evidence": "Store published"
    },
    {
      "capability_id": "pdf_export",
      "label": "PDF export",
      "availability": "yes",
      "access_level": "unknown",
      "scope": null,
      "evidence": "From listing"
    }
  ],
  "pricing": [
    {
      "store": "apple",
      "formatted_price": "Free",
      "is_free": true,
      "has_iap": false,
      "has_subscription": false,
      "currency": "USD",
      "market": "us",
      "last_verified": "2026-09-05",
      "rows": [
        "Free"
      ]
    },
    {
      "store": "gplay",
      "formatted_price": "Free",
      "is_free": true,
      "has_iap": false,
      "has_subscription": false,
      "currency": "USD",
      "market": "us",
      "last_verified": "2026-08-31",
      "rows": [
        "Free to download"
      ]
    }
  ],
  "screens": [
    {
      "url": "https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/8e/64/46/8e6446a0-c52c-cf0c-0cf7-4da8f20956e8/1_iPhone_6.7__Trusted_by_50_U002b_Crore_Indians.png/1290x1600bb.jpg",
      "store": "apple",
      "platform": "iphone",
      "alt": "Paytm: Secure UPI Payments iphone screenshot 1"
    },
    {
      "url": "https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/91/f0/45/91f04522-981b-fe07-99be-e5681f4e6af0/2_iPhone_6.7__Scan_Pay_Done.png/1290x1600bb.jpg",
      "store": "apple",
      "platform": "iphone",
      "alt": "Paytm: Secure UPI Payments iphone screenshot 2"
    },
    {
      "url": "https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/ad/50/ab/ad50ab4c-651f-fa1d-b5a3-f7604bf00036/iPhone_6.7__Gold_Coins.png/1290x1600bb.jpg",
      "store": "apple",
      "platform": "iphone",
      "alt": "Paytm: Secure UPI Payments iphone screenshot 3"
    },
    {
      "url": "https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/fb/b4/7f/fbb47fdc-cd4d-1eca-589a-b2f216d830a4/4_iPhone_6.7__Bills_on_time.png/1290x1600bb.jpg",
      "store": "apple",
      "platform": "iphone",
      "alt": "Paytm: Secure UPI Payments iphone screenshot 4"
    },
    {
      "url": "https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/38/95/50/389550e0-58ed-da18-ec8f-6bc0b5b97db8/5_iPhone_6.7__Your_payments._Your_privacy.png/1290x1600bb.jpg",
      "store": "apple",
      "platform": "iphone",
      "alt": "Paytm: Secure UPI Payments iphone screenshot 5"
    },
    {
      "url": "https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/94/30/2d/94302d3a-dcbf-fb5f-e55b-00aa695ae207/7_iPhone_6.7__All_accounts._One_view.png/1290x1600bb.jpg",
      "store": "apple",
      "platform": "iphone",
      "alt": "Paytm: Secure UPI Payments iphone screenshot 6"
    },
    {
      "url": "https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/ba/ed/55/baed55f9-83d7-8b8e-ab24-a1d59fc506db/8_iPhone_6.7__One_place.A.png/1290x1600bb.jpg",
      "store": "apple",
      "platform": "iphone",
      "alt": "Paytm: Secure UPI Payments iphone screenshot 7"
    },
    {
      "url": "https://play-lh.googleusercontent.com/skU7GZ2XCEReoJcQqoPu70J_JhJ1DdAa_E2cp0xudAjBpcIX3JTHKbXATXrbWYoCsBHIztBvpjN_0qBfUoBVMLo",
      "store": "gplay",
      "platform": "android",
      "alt": "Paytm: Secure UPI Payments android screenshot 1"
    },
    {
      "url": "https://play-lh.googleusercontent.com/OTTcSV2fNaIUXTHmQhqSxN8U--8RdKxHjhO224mIvPsYIbOhLIA5FqsKylLzWelFh3vsT7vftjobsJaRRT6A",
      "store": "gplay",
      "platform": "android",
      "alt": "Paytm: Secure UPI Payments android screenshot 2"
    },
    {
      "url": "https://play-lh.googleusercontent.com/YGrPjk_z3Gd-8IWklDl1eygGpDNoAzyfpRkfX0Q6Al7mttq30OspK43sLEW5sE0SMvaiOyymS76L0Y5vmtiP",
      "store": "gplay",
      "platform": "android",
      "alt": "Paytm: Secure UPI Payments android screenshot 3"
    },
    {
      "url": "https://play-lh.googleusercontent.com/6NQ8_Qv4VaVTRRbIbW52e8x5vHOxTAUKN8ifv3ucl-IxDp3EcHvxnvossEn56NMrPIDI2Rp3KknFcogkKrCQ",
      "store": "gplay",
      "platform": "android",
      "alt": "Paytm: Secure UPI Payments android screenshot 4"
    },
    {
      "url": "https://play-lh.googleusercontent.com/WchuqLUdyS52sjXNiUt32Chu7BIQ5BT9QBEyvrNQQjxOKsL9Ek_E3YpEOF_WMCb17LDPACSfdNQ0v7RBnBvACg",
      "store": "gplay",
      "platform": "android",
      "alt": "Paytm: Secure UPI Payments android screenshot 5"
    },
    {
      "url": "https://play-lh.googleusercontent.com/tFm6Pxpe5rcXIQtL2yBIT7W1nPx6jsyXkHSEbP4I8MMAoPR64uXrhiu10_5OA_Dshk8AYJ1O9Va4YzWw6HNpRQ",
      "store": "gplay",
      "platform": "android",
      "alt": "Paytm: Secure UPI Payments android screenshot 6"
    },
    {
      "url": "https://play-lh.googleusercontent.com/MzeeyxGryGgVVo2S9ru06aAIWPIyeu5ZvipJBUSzNfPych4IPJfahDlfQDKf5UM5sZHLeWmnLeNQlwlU2EJk",
      "store": "gplay",
      "platform": "android",
      "alt": "Paytm: Secure UPI Payments android screenshot 7"
    }
  ],
  "ratings": [
    {
      "store": "apple",
      "average": 4.7,
      "count": 39229,
      "market": "us",
      "observed_at": "2026-09-05",
      "reviews": [
        {
          "rating": 5,
          "title": "Unable to pay from wallet despite completing KYC with Aadhar",
          "body": "The App is totally unhelpful in providing a solution to problems faced in making payment from wallet even after completing the KYC with Aadhar verification and submitting the PAN particulars. On one hand it says that your KYC is complete and you can transfer money to another person having Paytm account,but when you try to put through the transaction by opting for payment from wallet it says that your KYC is not complete and you have to upgrade your account. Even on the home page a sign of exclamation keeps on appearing. Since it is altogether impossible to reach their Customer Support people on phone, the App is totally useless in providing solutions to your problems.",
          "author": "9818429328",
          "date": "5 Sep 2026"
        },
        {
          "rating": 3,
          "title": "UI glitches and notifications abuse",
          "body": "This app feels like a mobile web version instead of a native app. It’s perhaps not a native UIKit or SwiftUI app but cheap React Native or something. Not saying using those frameworks is bad but using those and not providing a great experience is definitely bad and that’s on developer, not framework provider. Many times the parts of the app UI go under status bar and/or homebar making me think it ignores SafeArea insets. This app sends me promotional notifications even though I have unchecked all types of notifications in the app setting. I still receive spam notifications. This is clearly an abuse of Push Notifications and I’ll be reporting it. Apart from all that really bad UX and malpractices, the app does the job, mostly, so 3 stars.",
          "author": "hvkale",
          "date": "5 Sep 2026"
        },
        {
          "rating": 3,
          "title": "Good app but buggy",
          "body": "It used to be a very good app with good cash back and instant posting of the bills. 1. Now there's no more cash back offers on postpaid bills (both on App/ Web). All I see is \"Lucky 200\" or some crappy offer. 2. Why is the \"Fast forward\" a default option when making payment? So you don't want your users to apply for cashback promo codes and by pass them directly to payment?!? 3. Why is that everytime when I select a biller (For exa: Vodafone postpaid) and proceed to payment, I'm logged out and prompted for login. Then I login with my cached credentials to proceed further. This happens for every bill that I do on website. 4. Why is the App or website unable to fetch details of my bills most of the times? This happens with BSNL and TNEB bills every time. 5. Why the heck does the app is not updating? It shows in App Store that an update is ready but the App won't update when I click \"Update\" button. It doesn't even progress. I'm using iPhone X running on IOS 12.1.2",
          "author": "Sabby USA",
          "date": "5 Sep 2026"
        },
        {
          "rating": 1,
          "title": "Most pathetic customer service",
          "body": "The product might be ok but the customer service is the absolute worst. I wish I could give them negative stars. I’ve been trying to redeem my funds for the past 2 months and it hasn’t happened yet. They take ages to respond, and when they do, they just blurt out the process steps without coming to a solution or understanding my problems. I’ve sent two dozen emails, and phone calls don’t help either. I’ve also contacted them on Facebook and Twitter, but with no success. This company is a perfect representation of yesteryear government babu-like employees who are lazy, do not like to work, will not help the customer at any cost, take no pride in their work, and live ordinary lives. Give it 10-15 years, and they will all be replaced by bots, and they will be out on the streets. I absolutely hate this company from the bottom of my heart and wish for its downfall.",
          "author": "dirtytackle",
          "date": "5 Sep 2026"
        },
        {
          "rating": 1,
          "title": "Third class, hopeless app",
          "body": "I want to say that PayTM is one useless app. I have done KYC. First thing I don't understand, why does PayTM want to gather my biometrics while doing KYC while Aadhaar has already done KYC. Secondly, pertaining to app functionality, even after doing KYC, viz attaching Aadhaar & PAN details, whenever I open app and go to \"Add money\" it asks me to \"Complete KYC\". When I click on this, it says, \" Great! Go shopping\". After clicking on that, it takes me back to \"Complete KYC\", and here it teaches me a lesson on recursion for the next 10 minutes. THIRD CLASS BULLOCKS APP!! Then again, in spite having of having money in PayTM, it will show zero whenever I want to make payments. Don't wanna waste time writing more on bugs in this stupid app. I use iOS 11, BTW. Hate this! Edit 1 -> Oh yes there's one more error I get very very frequently, which interrupts me a lot while making payments - \"A server with the specified host name could not be found\". This particular error has landed me in very embarrassing situations in front of my peers when I offered to pay for treats. This error is shown only on PayTM. No other app on my iPhone has harassed me so much. I use the only few selected WiFi's most of the time.",
          "author": "The Extropian",
          "date": "5 Sep 2026"
        }
      ]
    },
    {
      "store": "gplay",
      "average": 4.775277,
      "count": 24163616,
      "market": "us",
      "observed_at": "2026-09-05",
      "reviews": [
        {
          "rating": 5,
          "title": "",
          "body": "good 👍",
          "author": "Yash Rajput",
          "date": "29 Jul 2026"
        },
        {
          "rating": 5,
          "title": "",
          "body": "App bhut achi h but notification me delete ka option kiyun hataya bapas lekar aao plz",
          "author": "Aris Ansari",
          "date": "29 Jul 2026"
        },
        {
          "rating": 1,
          "title": "",
          "body": "how to delete paytm account permanently.",
          "author": "Yash Play",
          "date": "29 Jul 2026"
        },
        {
          "rating": 5,
          "title": "",
          "body": "dayasagar",
          "author": "Daya Kumar",
          "date": "29 Jul 2026"
        },
        {
          "rating": 5,
          "title": "",
          "body": "A very good app 👍👍",
          "author": "Harshit Sharma",
          "date": "1 Aug 2026"
        }
      ]
    }
  ],
  "privacy": [
    {
      "store": "apple",
      "declarations": [
        {
          "title": "Data Linked to You",
          "detail": "Analytics — Contact Info — Phone Number",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Analytics — Location — Coarse Location",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "App Functionality — Contact Info — Name",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "App Functionality — Contact Info — Phone Number",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "App Functionality — Contacts",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "App Functionality — Financial Info — Payment Info",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "App Functionality — Location — Coarse Location",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "App Functionality — User Content — Photos or Videos",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Contact Info",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Contacts",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Financial Info",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Location",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "User Content",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "Analytics — Diagnostics — Crash Data",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "Analytics — Diagnostics — Other Diagnostic Data",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "Analytics — Diagnostics — Performance Data",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "Developer’s Advertising or Marketing — Identifiers — Device ID",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "Third-Party Advertising — Identifiers — Device ID",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "Diagnostics",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "Identifiers",
          "source": "Developer declared"
        }
      ],
      "accessibility": []
    },
    {
      "store": "gplay",
      "declarations": [
        {
          "title": "Data collected",
          "detail": "Account management — Personal info — Email address",
          "source": "Developer declared"
        },
        {
          "title": "Data collected",
          "detail": "Account management — Personal info — Name",
          "source": "Developer declared"
        },
        {
          "title": "Data collected",
          "detail": "App functionality — Contacts",
          "source": "Developer declared"
        },
        {
          "title": "Security practices",
          "detail": "Your data is transferred over a secure connection — Data is encrypted in transit",
          "source": "Developer declared"
        },
        {
          "title": "Security practices",
          "detail": "The developer provides a way for you to request that your data be deleted — You can request that data be deleted",
          "source": "Developer declared"
        }
      ],
      "accessibility": []
    }
  ],
  "changes": [
    {
      "store": "apple",
      "version": "10.76.2",
      "released_at": null,
      "notes": "Smarter, More Visible Reminders With so many notifications every day, bill payments can still slip through. We’ve made reminders more noticeable so you never miss a due date. Minor Fixes & Improvements We’ve addressed a few issues and made performance enhancements to keep your experience smooth and reliable"
    },
    {
      "store": "apple",
      "version": "10.77.0",
      "released_at": null,
      "notes": "Say Hello to Dark Mode (Beta) You asked, we delivered. Dark Mode has officially arrived on select pages. We are gradually rolling out the full experience, with more pages getting the new look soon. Polish, Fixes & Fine-Tuning As always, we’ve squashed bugs and tightened a few nuts and bolts to keep your app running silky smooth."
    },
    {
      "store": "apple",
      "version": "10.77.1",
      "released_at": null,
      "notes": "Say Hello to Dark Mode (Beta) You asked, we delivered. Dark Mode has officially arrived on select pages. We are gradually rolling out the full experience, with more pages getting the new look soon. Polish, Fixes & Fine-Tuning As always, we’ve squashed bugs and tightened a few nuts and bolts to keep your app running silky smooth."
    },
    {
      "store": "apple",
      "version": "10.77.2",
      "released_at": null,
      "notes": "Say Hello to Dark Mode (Beta) You asked, we delivered. Dark Mode has officially arrived on select pages. We are gradually rolling out the full experience, with more pages getting the new look soon. Polish, Fixes & Fine-Tuning As always, we’ve squashed bugs and tightened a few nuts and bolts to keep your app running silky smooth."
    },
    {
      "store": "apple",
      "version": "10.78.0",
      "released_at": null,
      "notes": "Dark Mode Goes Wider Dark Mode (Beta) is now live across more pages, bringing a smoother, easier-on-the-eyes experience as we continue expanding it across the app. Polished & Optimised Behind the scenes, we’ve been busy squashing bugs and fine-tuning the experience to keep everything running fast, stable, and seamless."
    },
    {
      "store": "apple",
      "version": "10.79.0",
      "released_at": null,
      "notes": "Improved Spend Categorisation Categorising your payments is now faster and more flexible. Easily search for categories, choose from recent or recommended options, or create custom ones—whether it’s for rent, groceries, tuition, or loans. Cleaner Shared Receipts Added a note while paying someone? It will now appear on the shared receipt too, making it easier to remember what the payment was for. Polished & Improved We’ve cleaned up a few rough edges across Paytm to keep your app experience smooth and reliable."
    },
    {
      "store": "apple",
      "version": "10.79.1",
      "released_at": null,
      "notes": "Improved Spend Categorisation Categorising your payments is now faster and more flexible. Easily search for categories, choose from recent or recommended options, or create custom ones—whether it’s for rent, groceries, tuition, or loans. Cleaner Shared Receipts Added a note while paying someone? It will now appear on the shared receipt too, making it easier to remember what the payment was for. Polished & Improved We’ve cleaned up a few rough edges across Paytm to keep your app experience smooth and reliable."
    },
    {
      "store": "apple",
      "version": "10.80.0",
      "released_at": null,
      "notes": "Polish, Fixes & Fine-Tuning We’ve tightened a few nuts and bolts, squashed some bugs and added some spit and polish to the app experience."
    },
    {
      "store": "apple",
      "version": "10.80.1",
      "released_at": null,
      "notes": "Polish, Fixes & Fine-Tuning We’ve tightened a few nuts and bolts, squashed some bugs and added some spit and polish to the app experience."
    },
    {
      "store": "apple",
      "version": "10.80.2",
      "released_at": null,
      "notes": "Polish, Fixes & Fine-Tuning We’ve tightened a few nuts and bolts, squashed some bugs and added some spit and polish to the app experience."
    },
    {
      "store": "apple",
      "version": "10.80.3",
      "released_at": null,
      "notes": "Polish, Fixes & Fine-Tuning We’ve tightened a few nuts and bolts, squashed some bugs and added some spit and polish to the app experience."
    },
    {
      "store": "apple",
      "version": "10.81.0",
      "released_at": null,
      "notes": "A Fresh New Look New look, same Paytm you love. We've freshened things up to make everyday payments smoother, faster, and more delightful. Spit, Shine & Squashed Bugs We chased down some pesky bugs and gave everything a quick buff, so the app feels faster and smoother every single time you open it."
    },
    {
      "store": "apple",
      "version": "10.82.0",
      "released_at": null,
      "notes": "Spit, Shine & Squashed Bugs We chased down some pesky bugs and gave everything a quick buff, so the app feels faster and smoother every single time you open it."
    },
    {
      "store": "apple",
      "version": "10.82.1",
      "released_at": null,
      "notes": "Spit, Shine & Squashed Bugs We chased down some pesky bugs and gave everything a quick buff, so the app feels faster and smoother every single time you open it."
    },
    {
      "store": "apple",
      "version": "10.82.2",
      "released_at": null,
      "notes": "Spit, Shine & Squashed Bugs We chased down some pesky bugs and gave everything a quick buff, so the app feels faster and smoother every single time you open it."
    },
    {
      "store": "apple",
      "version": "10.82.3",
      "released_at": null,
      "notes": "Spit, Shine & Squashed Bugs We chased down some pesky bugs and gave everything a quick buff, so the app feels faster and smoother every single time you open it."
    },
    {
      "store": "apple",
      "version": "10.82.4",
      "released_at": null,
      "notes": "Spit, Shine & Squashed Bugs We chased down some pesky bugs and gave everything a quick buff, so the app feels faster and smoother every single time you open it."
    },
    {
      "store": "apple",
      "version": "10.82.5",
      "released_at": null,
      "notes": "Spit, Shine & Squashed Bugs We chased down some pesky bugs and gave everything a quick buff, so the app feels faster and smoother every single time you open it."
    },
    {
      "store": "apple",
      "version": "10.83.0",
      "released_at": null,
      "notes": "Spit, Shine & Squashed Bugs We chased down some pesky bugs and gave everything a quick buff, so the app feels faster and smoother every single time you open it."
    },
    {
      "store": "apple",
      "version": "10.83.10",
      "released_at": "2026-08-01",
      "notes": "Spit, Shine & Squashed Bugs We chased down some pesky bugs and gave everything a quick buff, so the app feels faster and smoother every single time you open it."
    },
    {
      "store": "gplay",
      "version": "10.83.10",
      "released_at": "2026-07-29",
      "notes": ""
    },
    {
      "store": "gplay",
      "version": "10.83.12",
      "released_at": "2026-08-27",
      "notes": ""
    }
  ],
  "alternatives": [
    {
      "app_id": 1170055821,
      "name": "PhonePe UPI, Payment, Recharge",
      "url": "https://appcorpus.com/apps/phonepe-upi-payment-recharge-1170055821",
      "reason": "Same category + similar ratings"
    },
    {
      "app_id": 699582556,
      "name": "Axis Bank Mobile Banking",
      "url": "https://appcorpus.com/apps/axis-bank-mobile-banking-699582556",
      "reason": "Same category + similar ratings"
    },
    {
      "app_id": 375276006,
      "name": "iMobile: Loan, Cards & Banking",
      "url": "https://appcorpus.com/apps/imobile-loan-cards-banking-375276006",
      "reason": "Same category + similar ratings"
    },
    {
      "app_id": 6504402552,
      "name": "HDFC Bank App: Banking & Cards",
      "url": "https://appcorpus.com/apps/hdfc-bank-app-banking-cards-6504402552",
      "reason": "Same category + similar ratings"
    }
  ],
  "evidence_summary": {
    "index_state": "S2",
    "evidence_level": 2,
    "level_label": "Independent summary published",
    "indexable": true,
    "last_verified_at": "2026-09-05",
    "unknown_fields": [],
    "sources": [
      "App Store",
      "Google Play"
    ]
  },
  "availability_markets": {
    "live": [
      "us"
    ],
    "selected": "us",
    "note": null
  },
  "feature_events": {
    "events": []
  },
  "features_slice": {
    "plans": [
      {
        "code": "free",
        "label": "Free",
        "kind": "free",
        "status": "inferred",
        "prices": [],
        "trial": null
      }
    ],
    "features": [],
    "unknown_features": [
      "apple_wallet",
      "pdf_export"
    ],
    "data_cutoff": "5 Sep 2026"
  }
}