Nannybag - Luggage Storage

Shown for US

• Free

Last verified 28 Jul 2026

Shown for US

• Free to download

Last verified 31 Jul 2026

Shown for US

4.8 1265 ratings · App Store

1. 5/5App location

   App location settings is not working correctly, when putting in the city and searching the location it keeps jumping back to my home location not sure what is going on.

   Vashonm · 28 Jul 2026

2. 1/5Scam

   This app is a scam. They will only give you address after you pay on the app. I walked a mile in Seattle with my suitcases to the address of a print shop they provided only to find that there was no signage at the address. It was a residential building office and it was closed. I tried to contact nannybag but they have no contact number. You can only message them and they do not reply after a few days. I got a message 2 days later that they have verified with the vendor that it was closed but won’t refund the money to me because “they don’t have proof that i actually went to the vendor address”.. I am just amazed that they are running this open scam. Instead of providing the listed service or being apologetic for customer inconvenience because of their fault, they are only interested in scamming you of your money.. totally avoidable

   Pbajaj77 · 28 Jul 2026

3. 1/5Bags Left Unattended

   I found Nannybag via a Google Maps search for "luggage storage". There was no visible signage, and I had to pay in the app to confirm the address. The "nanny" at my preferred location was up two flights of stairs, didn't speak a lot of English, and didn't seem familiar with the app. When I showed him the confirmation on my phone, he agreed to take the bags and contact his manager. When I returned a few hours later, the bags had been left unattended in the public stairwell and the attendant was nowhere to be found. Fortunately nothing of ours was taken and nothing illicit was hidden inside (we unpacked everything to check), but it was still an overall confusing, stressful, and risky experience.

   lehrblogger · 28 Jul 2026

4. 1/5Do not recommend

   I definitely don’t recommend this service or app - On a trip to Mexico City I booked a place to drop off my bags through Nannybag. When I arrived the very kind but confused man who owned the store said he does not work with Nannybag, but he does work with another luggage storage service called Bounce. We had to book with that service instead, and during all the confusion I sent messages to Nannybag asking for clarification and for a refund since they sent me to a location that doesn’t work with them, and no one responded. Currently they still have not responded to my messages or given me a refund. I definitely won’t be using it again.

   The Academy Ain't · 28 Jul 2026

5. 1/5One and done!

   Used the app once and got burned. My family of 6, including two toddlers, took an Uber to the location of our reservation. We were going to drop off our bags before a day of sightseeing the Canadian side of Niagara Falls. NannyBag’s location refused to take our bags stating they were no longer a NannyBag location. Leaving my family standing on the street with all of our bags. We had to walk three blocks to another location with all of our bags. I was offered a 30% discount to a service I will never use again. I deleted the app.

   tekcub · 28 Jul 2026

Shown for US

4.6 3101 ratings · Google Play

1. 1/5

   Booked and paid at Supérette du XVème, in Paris. Turned up to drop our bags off, they were not open at 10am on a Friday. Could not cancel, the app says it started, and that they had our bags... which wasnt the case. This app seems to get good reviews, but not all locations are reliable by the looks of it. how can i get a refund?

   Norman Beaumont · 31 Jul 2026

2. 1/5

   terrible, they take money, QR codes don't work, the places we were told to go to are closed !! the whole application is a mess

   Marianna Woźniak · 31 Jul 2026

3. 4/5

   Worked exactly as advertised without issue. Only reason for not rating 5 stars is the service fee which was quite high compared to the price of the storage itself.

   Adam · 31 Jul 2026

4. 5/5

   lifesaver this app

   Dave Clut · 31 Jul 2026

5. 1/5

   never loads after the first screen. good to a white screen and that's it. delete.

   Charles Sandy · 31 Jul 2026

Privacy

• Data Linked to You — Analytics — Identifiers — Device ID Developer declared
• Data Linked to You — Third-Party Advertising — Identifiers — Device ID Developer declared
• Data Linked to You — Identifiers Developer declared
• Data Used to Track You — Identifiers — Device ID Developer declared
• Data Used to Track You — Identifiers Developer declared

Accessibility

No accessibility labels collected yet.

Privacy

• Data collected — Account management — Personal info — Email address Developer declared
• Data collected — Account management — Personal info — Name Developer declared
• Data collected — Account management — Personal info — Phone number Developer declared
• Data collected — App functionality, Advertising or marketing, Account management — Device or other IDs Developer declared
• Data shared — App functionality — Financial info — User payment info Developer declared
• Security practices — Your data is transferred over a secure connection — Data is encrypted in transit Developer declared
• Security practices — The developer provides a way for you to request that your data be deleted — You can request that data be deleted Developer declared

Accessibility

No accessibility labels collected yet.

• 2.9.4 · 9 Mar 2026