Kroger

• Free

Last verified 30 Aug 2026

• Free to download

Last verified 30 Aug 2026

4.8 1268929 ratings · App Store

1. 4/5Overall, very satisfied.

   We’re out in a fairly rural setting and could not get any grocery delivery to our area, until we saw a Kroger delivery truck about 2 miles from our house. Also got a teaser card in the mail. (It said, based on our address, we qualified for either delivery or shipped) First downloaded the delivery app, as instructed. As advised from within the Delivery app, also downloaded the primary Kroger app. Both apps indicated eligibility for both shipped or delivery to our place. Fast forward a week or so and an occasion arises to order some groceries and to try out Kroger so I went, what I thought was logically, to the delivery app and spent about an hour entering an order. When the order finished processing, guess what!? There was a message that said, sorry but we don’t deliver to your area…😑 We are a cancer fighting house and the occasion was that it sure would be nice to not have to leave the house for groceries, now that a service is…available? OK. So, I went to the “K” Kroger app, and after remembering 1-3 items at a time I re-entered my list in the Kroger app and my fairly large order will be here tomorrow between 9:00-10:00 AM. Happily delivered by a Kroger employee who can’t accept tips… My suggestion would be: do it all from the primary Kroger app. Found similar and like items and some nice sales and values. Thanks! 😊☮️

   heiwa1 · 30 Aug 2026

2. 2/5Be warned, if you have any better alternative to this app then use that

   This app would be pretty good if not for the 30 or more screwed up orders I have received over the past 4-5 years, out of 50 or 60 some orders. The amount of wildly different delivery order substitutions and removed items that were not replaced are simply, utterly ridiculous. I can’t tell you how many times I have had to reorder more groceries to replace those that I did not receive, although I did get a refund for each so that is a saving grace for Kroger. Each reorder of groceries cost another delivery fee among all other expenditures. Some substitutions for best match have included Korean inspired pork for chicken fried rice, and while that may not seem that bad, Korean inspired pork is extremely spicy while chicken fried rice, as many know, has no spiciness. Another example is vanilla ice cream for rainbow sherbert. A sensible and normal alternative? Sure, but much different and I wanted a fruit ice cream not a vanilla. Is that a bit unreasonable? Maybe, but guess that is just me. Either way, the amount of messed up orders and the additional money I spent to get what I needed is completely unacceptable and I would have switched to some other store if I had some closer store that could provide similar, and more reliable, service. I’ve only gotAldi nearby though and they different enough products, etc, that it is not preferable. That’s my take on the app from my experience, obviously you all might have something different.

   Tomas Palvia · 30 Aug 2026

3. 4/5Just a few improvements would make it perfect...

   May 2025: My mother shopped at Kroger, so I have been going to Kroger my entire life. This app is reasonably intuitive, the overall layout and function are quite good. The search feature needs work, sometimes it gets stuck on showing you what you purchased before instead of just saying "we don't carry Cabot brand Greek yogurt, here is what we have in stock." Once you figure out that the app is going to show you a bunch of garbage instead of just saying "we don't carry that brand," you'll be a lot less frustrated. (I don't know if that reoccurring problem is incompetence or if it's psychological manipulation "marketing" but it should be fixed.) I am confused by the app icon losing the Kroger "K" and gaining the obscene triangles. Maybe it's supposed to attract more men to the app? (Certainly got one dude's attention.) The app makes pick up orders quick, easy, and a lifesaver after a long work day. As with every retailer, check your order, especially produce, before leaving the parking lot. NOTE: I off load apps when not actively using them bc my battery loves me for it, and bc I love my privacy. BOTTOM LINE: I like this app and expect to continue using it as long as I live where there are Kroger stores (or subsidies) and Kroger continues to take Apple Pay or My Preferred Alternative to Kroger Pay.

   ^^WeWatch^^ · 30 Aug 2026

4. 3/5A Weekly used app

   We use this app every week! It’s essential for our grocery shopping. We place pick up orders and really enjoy the ease of picking up instead of shopping in person. But I’m writing this review for the developers of the app. I have one big request: can you please make the recent order ready for pick up easier to find after placing the order? It literally disappears in the app once placed. I will search and search and search to find what button to press to access my recently placed but not picked up order and it’s impossible to find. My husband and I share the app and he can access it through text message since he gets the text about the pick up order and replacements when it’s ready but on my end when I try to find it on the app it is no where. Can you make this the biggest and most obvious section on every page of the app? And then give a big THANK YOU for placing the order section to replace that with access to the receipt and replacements to replace that section? And then after end of day kick it to the history list? It is easy to access previous orders once picked up, but it should also be easy to access orders in progress of being picked up. Thank you so so much for considering!!!! And thank you for all your work! Oh and I also noticed it’s easy to bump the scan button at the search bar and I think that’s frustrating. Those should be separated more so that if someone doesn’t use the scan feature they don’t accidentally press it several times and have to click out of it when shopping.

   Miss pinny · 30 Aug 2026

5. 2/5Search Option Missing in “My List”

   Please add the search option and UPC scanner back to the “My List” screen. When in the store shopping, I’m using my list. However, if I need to scan a product for price, search for a product, or check for an accompanying coupon, I have to back all the way out to the Home Screen for the search function. Then after searching, I have to again go to the Home Screen to get back to my list which takes several additional steps. Not sure why this was changed but it’s annoying and takes a lot of extra time. Also, if I’m in the back of the store, my list often will not reload without going to the front of the store for a better connection. All of that could be alleviated by adding the search option back to the “My List” portion of the app. Now, with this latest update, my list no longer shows pictures of my completed items. Nor does it show the associated coupons. I have always kept my regular items on my list even if I don’t currently need them. This way, if they are on sale, I might pick them up even if I don’t need them. Since the list only shows the text portion for completed items and doesn’t show the sale price or associated coupons, I’m less likely to buy those items if I don’t currently need them. It seems each update makes the app less user friendly instead of more. Please put the UPC scanner back in the “list” screen. And add the pictures, sale prices, and especially coupons back to the expanded list, even for the completed items. This is making my grocery shopping much, much harder and time consuming!

   Loyal. Shopper. · 30 Aug 2026

4.4 374503 ratings · Google Play

1. 2/5

   slow to load, slow to find Kroger current coupons And weekly specials. feed back survey not always found on recent shopping history. App updates seem only to bring issues back that had been fixed and working.

   Ago Silverman · 31 Jul 2026

2. 1/5

   can't delivery locally 100 % of the will not let you designate what store !! Sometime a delivery is 40 miles from my house when I only live 5 miles from a store !!

   Patti Herbst · 31 Jul 2026

3. 1/5

   their online programs suck.

   Kay · 31 Jul 2026

4. 2/5

   can't leave feedback via app; data is confusing/misleading; requires multiple logins to access pharmacy prescription information

   Phillip Brown · 31 Jul 2026

5. 1/5

   slow, buggy, annoying to find coupons and it resets your filter settings every time you open it. Its item search is horrible and half the time the app will claim things are out of stock that are actually in stock. It's just a giant ad machine that makes actually using it for what you want difficult. and if you have issues with a online delivery order, good luck.

   Krystal Keuler · 31 Jul 2026

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