Kroger

Shown for US

• Free

Last verified 30 Aug 2026

Shown for US

• Free to download

Last verified 30 Aug 2026

Shown for US

4.8 1268929 ratings · App Store

1. 5/5HONEST REVIEW!! fast and friendly service!

   AN HONEST REVIEW I ordered delivery which was amazingly fast! Using Walmart’s grocery pickup doesn’t have half the personalization/ communication/ and friendliness. For delivery they keep you up to date each step of the way and if they have to substitute an item they text you and ask what you would like instead in pretty plain as day detail! I have a condition that makes grocery shopping difficult and being the only place that does grocery delivery I’m exceedingly glad that it was such a great experience. The delivery fee is not that bad I live in the country so them getting me my groceries in a matter of a couple hours was astonishing after ordering. It was less than 2 hours from start to finish and the costs on many items were better. (Some not so much but that’s expected when you change to a new store) the convenience alone is well worth the difference which I have to say isn’t very much. Thank you Kroger’s for the excellent service you provide it’s more than appreciated while I am trying to recover from my mental health issues. I’ll be looking forward to using this app and service again! I recommend this to anyone looking for such a service. 5 stars, 10/10 service, America looks better with the ability to order burritos and have them delivered to your door lol!

   Zgildner89 · 30 Aug 2026

2. 3/5A Weekly used app

   We use this app every week! It’s essential for our grocery shopping. We place pick up orders and really enjoy the ease of picking up instead of shopping in person. But I’m writing this review for the developers of the app. I have one big request: can you please make the recent order ready for pick up easier to find after placing the order? It literally disappears in the app once placed. I will search and search and search to find what button to press to access my recently placed but not picked up order and it’s impossible to find. My husband and I share the app and he can access it through text message since he gets the text about the pick up order and replacements when it’s ready but on my end when I try to find it on the app it is no where. Can you make this the biggest and most obvious section on every page of the app? And then give a big THANK YOU for placing the order section to replace that with access to the receipt and replacements to replace that section? And then after end of day kick it to the history list? It is easy to access previous orders once picked up, but it should also be easy to access orders in progress of being picked up. Thank you so so much for considering!!!! And thank you for all your work! Oh and I also noticed it’s easy to bump the scan button at the search bar and I think that’s frustrating. Those should be separated more so that if someone doesn’t use the scan feature they don’t accidentally press it several times and have to click out of it when shopping.

   Miss pinny · 30 Aug 2026

3. 2/5Search Option Missing in “My List”

   Please add the search option and UPC scanner back to the “My List” screen. When in the store shopping, I’m using my list. However, if I need to scan a product for price, search for a product, or check for an accompanying coupon, I have to back all the way out to the Home Screen for the search function. Then after searching, I have to again go to the Home Screen to get back to my list which takes several additional steps. Not sure why this was changed but it’s annoying and takes a lot of extra time. Also, if I’m in the back of the store, my list often will not reload without going to the front of the store for a better connection. All of that could be alleviated by adding the search option back to the “My List” portion of the app. Now, with this latest update, my list no longer shows pictures of my completed items. Nor does it show the associated coupons. I have always kept my regular items on my list even if I don’t currently need them. This way, if they are on sale, I might pick them up even if I don’t need them. Since the list only shows the text portion for completed items and doesn’t show the sale price or associated coupons, I’m less likely to buy those items if I don’t currently need them. It seems each update makes the app less user friendly instead of more. Please put the UPC scanner back in the “list” screen. And add the pictures, sale prices, and especially coupons back to the expanded list, even for the completed items. This is making my grocery shopping much, much harder and time consuming!

   Loyal. Shopper. · 30 Aug 2026

4. 3/5Not the best

   Unfortunately I wish I could leave a more positive review, it is literally the closest and most convenient store to my home and considering I’ve had surgery I have no choice but to go pick up groceries. We’ve been using the pick up app for quite a while though, and we keep hoping that it will improve so we keep using it over and over again, we find that either we don’t have all of our items that we’ve paid for that are in stock that are just literally being missed, or we receive extra items that belong to someone else, when we call back to let them know they just say “it’s OK just keep those items“ or sometimes they are items that we don’t personally use or need so then we’re looking around for other neighbors or friends that might want these unwanted products. Numerous times we have pay for items and just flat out not received them. I understand they are short staffed and very busy and are doing the best they can, but it is literally a repetitive experience and I’m not sure what the problem is or where it stems from but somebody needs to know these things. I’m sure we will continue to use this Kroger pick up app, in hopes that it will improve because it is literally our neighborhood grocery store. And we try to keep having faith that someday it will be as good as the quality of picking up at Walmart. Which by the way we’ve been doing for our major groceries and then just using Kroger for backup items or things we’ve missed. Walmart is a farther drive so it’s not as convenient so fingers crossed that eventually Kroger will get theirselves together.

   Lanae D. · 30 Aug 2026

5. 4/5Just a few improvements would make it perfect...

   May 2025: My mother shopped at Kroger, so I have been going to Kroger my entire life. This app is reasonably intuitive, the overall layout and function are quite good. The search feature needs work, sometimes it gets stuck on showing you what you purchased before instead of just saying "we don't carry Cabot brand Greek yogurt, here is what we have in stock." Once you figure out that the app is going to show you a bunch of garbage instead of just saying "we don't carry that brand," you'll be a lot less frustrated. (I don't know if that reoccurring problem is incompetence or if it's psychological manipulation "marketing" but it should be fixed.) I am confused by the app icon losing the Kroger "K" and gaining the obscene triangles. Maybe it's supposed to attract more men to the app? (Certainly got one dude's attention.) The app makes pick up orders quick, easy, and a lifesaver after a long work day. As with every retailer, check your order, especially produce, before leaving the parking lot. NOTE: I off load apps when not actively using them bc my battery loves me for it, and bc I love my privacy. BOTTOM LINE: I like this app and expect to continue using it as long as I live where there are Kroger stores (or subsidies) and Kroger continues to take Apple Pay or My Preferred Alternative to Kroger Pay.

   ^^WeWatch^^ · 30 Aug 2026

Shown for US

4.4 374503 ratings · Google Play

1. 2/5

   slow to load, slow to find Kroger current coupons And weekly specials. feed back survey not always found on recent shopping history. App updates seem only to bring issues back that had been fixed and working.

   Ago Silverman · 31 Jul 2026

2. 1/5

   can't delivery locally 100 % of the will not let you designate what store !! Sometime a delivery is 40 miles from my house when I only live 5 miles from a store !!

   Patti Herbst · 31 Jul 2026

3. 1/5

   their online programs suck.

   Kay · 31 Jul 2026

4. 2/5

   can't leave feedback via app; data is confusing/misleading; requires multiple logins to access pharmacy prescription information

   Phillip Brown · 31 Jul 2026

5. 1/5

   slow, buggy, annoying to find coupons and it resets your filter settings every time you open it. Its item search is horrible and half the time the app will claim things are out of stock that are actually in stock. It's just a giant ad machine that makes actually using it for what you want difficult. and if you have issues with a online delivery order, good luck.

   Krystal Keuler · 31 Jul 2026

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