Jimmy John’s Sandwiches

• Free

Last verified 30 Aug 2026

4.9 1541884 ratings · App Store

1. 5/5One of the BEST food apps out there!

   I used to order food on an app and usually stuck to pizzas, but after frustrations in trying to build custom orders that wouldn’t save to the next screen so I had to start all over, and discounts listed on the site that many times wouldn’t work at checkout, I had always thought of finally trying something different. Friends had recently needed me to order subs since I was the one who had my phone handy, so I quickly set up a free Jimmy John’s account, ordered for everyone, easily clicked to redeem the listed daily JJ’s discount deal, and everything went quickly without any hassle. A week later I received an email & app notification for a FREE sub of my choice reward for my birthday! And I also get their periodic notifications for other really valuable deals. ($5 off $20 order, etc - almost like getting a sandwich free!) Jimmy John’s has nailed convenience & great customer service with their app! Super easy to navigate, very detailed menu descriptions so you know exactly what you’re getting, VERY simple to customize each sandwich and other items, and once you place the order, you feel confident in the process because you get an immediate confirmation email and phone notification letting you know the store received the order. You can click to pay with cash, card, and Apple Pay, and you can choose to add a delivery driver tip right into the total if you’d like. And the orders have all been 100% correct when they’re delivered! Definitely for my friends & I, Jimmy John’s has out-pizza’d The Hut!

   Feral Cat D · 30 Aug 2026

2. 5/5Jimmy Johns Review as a longterm customer going on a decade

   Hello everyone im heard to tell the good and bad about jimmy johns i dont jump on bandwagons for people so my throughts are my own no one else. I order jimmy johns atleast 2-3 times a month on average sometings more show i like there sanwinches if i didnt like jimmy johns i wouldnt order there awfulton right so now you know the good part now for the bad. jimmy johns claims freaky fast delivery atleast in my area i had to wait over an hour for my food to come at times so be aware there really busy on the weekends if its more than an hour call the store and ask for the general or regional manager to see if they can possibly give you the order for free or next order for free. i personally had to do this a couple times my store manager and employees know me really well because i order there alot so the wanna keep me as a customer so they usually do as i ask. final thoughts jimmy johns has great food but delivery times need to be better.

   OGArchmagusX · 30 Aug 2026

3. 4/5Pasco Manager-Shannon’s gotta go!

   I eat Jimmy John’s year round. I eat the brand everywhere I go & in most cases I love the employees who represent this chain. Last week I called because a mistake had been made on 2 sandwiches previously using my rewards & I was told a credit would be made available (thx very much) but told when I wanted to use it, just call in. A few days later I called but after relating the incident for the credit to the manager, I was told she found no such credit she stated after relating what sandwiches I’d purchased & on which dates, frankly she saw nothing. She knew nothing about it. I’m retired but I worked sales for years & on no occasion, have I ever spoken to someone like she spoke to me,…with an attitude thrown in. I stopped by a few days later & an employee said he could ck the computer up front if I’d call the store, & yes, he was able to see I had a credit & he kindly took my order. Every business has its issues but I also know the problem usually starts at the top. In this case, if Shannon speaks to her employees as she spoke to me, then Corporate needs to make a management change at this store. If not, I’ll take my sandwich business down the street. I’d hate that because I really like the kids who work here but there’s been way too much turn over here this year. Shannon needs to go!

   SammichLady · 30 Aug 2026

4. 4/5Makes it simple

   I open the app, click my freaky fast delivery, and it's at my door step before I can lock my phone. Love this app.... sometimes they forget to read your special instructions though, not the apps fault though. Jimmy johns should alter their software so that the instructions are printed in bold and up by the order, rather than at the very bottom of the super long ticket. This would make it easier for the employee to identify and apply the special instructions, instead of missing or overlooking these significant specifications given by the customer. This will save jimmy johns a small fortune. You will be Minimizing order remakes, which cuts back on waste, minimizing the amount drivers have to re deliver food, cutting down on wasted driving time, and minimizing costumer neglect complaints in response to a very common reoccurring mistake, which increases likelihood of return business. Your customer took the time to type those instructions. When they are overlooked or "ignored" (as the customer will perceive this) then your customer feels like they wasted their time, now they are wasting their money, and that the service provider (jimmy johns) does not appreciate the customer and the customers business. This being not the case, just the customers perception, can cause unfortunate circumstances leading to loss of business, loss of future business, and bad publicity for the service provider amongst the customers associates and affiliates causing more loss of future business. Super easy fix, just move the placement of the note on the receipt/ticket so it's less likely to be overlooked... cause I'm tired of my order getting messed up.

   TheGameBoy101 · 30 Aug 2026

5. 1/5Out of everything is the new trend?

   Went to the Far Hills/Centerville location to pick up dinner on the way home. I’ve been going since 5:30 this morning between work and running errands for an elderly loved one so I didn’t want to go home and cook. Placed an online order and when we got to the location we were told that they were out of lettuce and tomatoes. That was “ok” as we didn’t order them on our food, so we sat down to wait. The guy who I’m assuming was the manager (red shirt) hollered over at us that he was sorry but he was out of onions too. We did order extra onions on our food so we had him cancel our orders (my husband ordered separately from me). We were sitting there contemplating ordering from another location and my husband asked the manager if he would call over to the restaurant we were going to order from to see if they had all of the ingredients and he basically told my husband to make the call himself. Terribly rude. You’re inconveniencing us by our having to go out of our way to purchase from your establishment, the least you do is have the courtesy to call for us since you said you do it all the time because you’re constantly running out of things (should tell you something about his ability manage the restaurant). Anyway, this was my go to location when i wanted Jimmy John’s. After tonight I’ll be ordering from Jersey Mike’s just down the street.

   Heatherfeather99 · 30 Aug 2026

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