Jersey Mike's

• Free

Last verified 30 Aug 2026

• Free to download

Last verified 28 Aug 2026

4.9 1205886 ratings · App Store

1. 1/5Creating an account

   Creating an unnecessary account to order a sandwich is a little much. I’m assuming that that is for the purpose of using the app. Why do I need a secondary verification source. For some reason, I don’t receive those texts, nor does my wife’s phone. I used to get them for other accounts that I have, but they don’t make it to my phone. I obviously know that it has nothing to with Mike’s, but it is not needed. Then I have to pick out every square that has a motorcycle in it. I did it 3 or 4 times and it kept coming back as, “try again.” Maybe they’re trying to trick me with a tiny little piece of a motorcycle part, like a speck of a fender or a…………..the parts are unlimited for this type of trickery. I want to try an Italian sub from the brand spanking new, Jersey Mike’s, in the town I live in, in Southern NH. I’m not trying to acquire some uranium to sell to Iran. I JUST WANTED A SANDWICH. I guess I’ll never know now. I’m not a dinosaur, nor am I a young twenty something man who likes every aspect of today’s technology (which will be obsolete by tomorrow). I like technology, but it seems to me that it has made doing simple tasks, unnecessarily more difficult. Good luck to the new Jersey Mike’s just established in my town in Southern New Hampshire.

   Steve from Malden · 30 Aug 2026

2. 5/5It’s not the food or the staff, it’s the management

   My go to is Jersey Mikes. I patronize my local shop, Okatie SC. The sandwiches are good sometimes. But the manager of this place either struggles to train his staff or monitor them. I place Togo orders frequently and 90% of the time, I show up at the time designated and they haven’t even started my order. They have enough staff everytime but I always see at least two or theee employees carrying the weight of the entire system. The rest seem to be engaged in inane activities that can absolutely wait until the customers are taken care of, including to go printouts. I’ve been told several times when asking where the manager is to help or speak to and they never seem to be available. My orders have been incorrect or very sloppy or hot sandwiches cold. I hold the management responsible and they need to get their acts together. It’s a very busy sandwich shop because of its location so there should be better organization. It’s exasperating to want to support local business when they don’t seem to worry about their customers because they will be busy without concern for losing customers. Do better by your employees and your customers.

   betterwithbecky · 30 Aug 2026

3. 1/5Cannot use Shore Points or Reorder a Past Order from Account

   This is one of the worst food apps I have ever used. This app will show all my past orders but will not let me REORDER one, even tho there is a place you are suppose to tap on to reorder (nothing happens when you tap on it or anywhere near it. ALSO, it will not let me use my Shore Points to pay for a sub. If I order online I must pay the TOTAL cost online since it won’t let me use my Shore Points in the app, the Shore Points are Worthless when using App! If there is an APP Only Special, you will not be able to pay for anything with Shore Points. There is a place where it says “Use in Store” for the Shore Points but if you order online you must pay for the TOTAL Cost of the Order online (credit card is being charged the full amount for the order). The store doesn’t reimburse your credit card if you TRY to use your Shore Points at the store after already paying the total cost of the order online. There is NO option available to “pay at store”, which would solve this Shore Point usage problem. Don’t know if all these app problems are due to the LOCATION of the store I am ordering from … if the store is not allowing these features on the app for their store.

   Manju's · 30 Aug 2026

4. 5/5TRY Something DIFFERENT?

   Born in NJ the taste of the Original after 30 years still had my mouth watering when I first walked into a NJ Mikes!! The fresh cut EVERYTHING (cold specifically) has a distinct fresh smell and then the taste followed without any let down. The Stickball has exactly what I grew up with in our own little “Hoagie Corner” stand in Seaside Heights! That was more than 3 years ago and I Finally broke down to try the hot Famous Philly and I was not let down. Did anyone else notice that Subway (their only close competitor in Northern CA) has started cutting their own meat fresh for each sandwich? Overall, I’m glad I tried something different but going back to my #13 😋. The only thing I’m not 100% 😀about is 3 more slices of meat is needed to be able to balance produce, bread and the star of it - MEATS. Yes I can add more but it’s ridiculously priced. FIX THIS PLEASE. Still so happy they are now in my neighborhood once again!! PS The app worked perfectly, now let’s see if my instructions are followed- no soggy sandwich please!

   Gamaboop · 30 Aug 2026

5. 5/5No option for Swiss cheese or spicy mustard

   The app is easy to use but if judging on effectiveness of getting the order correct I’m rating a 3 or 4. Main issues: why is spicey mustard not on the regular screen? You have to request as a customization. Therefore this got my order wrong recently because when I requested mustard I thought there was only one mustard and I happened to get to the restaurant while they were making it then psychologically it was an issue because I “knew” it was not the taste I was anticipating. Then there is the issue of Swiss versus provolone. Sorry, but provolone has very little flavor but for some reason Swiss is not listed as an option but it is an option in the store. This issue knocked down my rating today from 4 to 3 because I realize again I forgot to customize. NEXT, I want an option to not cut that sandwich in half - these are not finger sandwiches- they are designed to eat so half the ingredients don’t fall out the bottom. When you cut the sandwich in half you double the chance of the guts falling out. Next- I order to go... get a fountain soft drink- why is there no option to buy bottled drinks- I tried to grab one a while back but apparently those are charged differently. I’ve never seen anyone grab those. Why? Why aren’t they on the menu?

   Luft Zeit · 30 Aug 2026

4.8 146030 ratings · Google Play

1. 5/5

   great!

   Mary Beth Dollar · 29 Jul 2026

2. 4/5

   Good Stuff!

   Chuck Dezarn · 29 Jul 2026

3. 5/5

   Eat here religiously and also pick up for my co workers we love Jersey Mike's

   Julianne Abdallah · 29 Jul 2026

4. 5/5

   great 👍

   Lisa Fyock · 29 Jul 2026

5. 3/5

   fantastic subs. terrible godawful rewards program

   Mathias Goebel · 29 Jul 2026

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• 2.51.0 · 16 Jul 2026
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