HEOS

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Last verified 30 Aug 2026

Shown for US

4.4 26941 ratings · App Store

1. 2/5App is extremely buggy…

   If all the app functionality worked exactly as the developers intended, it would be a fantastic app and user experience. Unfortunately, the opposite regularly occurs. The app always seems to stop functioning properly in some way or another, usually this includes: the app unable to properly update the queue and/or change the song to the next song to be played, or displaying the current playback information (most of the time the “Current playing song” screen is frozen from a previous song played long ago). While most of the time you can still search for new songs and play them, the app seems to never update to reflect changes so it’s always a guess as to what’s really up next. So, I guess 5-stars if you want to use the app to start a playlist and forget about using it for anything else after that. 🤷🏻‍♂️ Not recommended for people who want to use the app to search for music, skip songs, and constantly modify or update the song playback queue - You’ll just find yourself frustrated and annoyed. Really wish this would be a more refined and much less buggy experience.

   Mr.Bopp · 30 Aug 2026

2. 3/5Ok App but missing some basic features

   The HEOS app is fine, it gets the job done. However, it’s missing some basic features, which is why I prefer Apple’s own Music app over this. First, there’s no ability to list Albums by Artist, which is exactly how I keep my physical media sorted. This is because when I’m looking for an album I’m first thinking of an artist, then I’m choosing an album from them. Second, when listing by Artist there’s no thumbnail image for the artist, which I’ve come to rely on in Apple’s Music app as a way to quickly identify an artist. Also, and this seems specific to Denon devices, there’s a disconnect between iPad’s volume control and the HEOS volume control. You have to first turn your iPad volume all the way down prior to playback. Only then when you raise or lower the volume does the Denon’s volume raise and lower properly. If these features are added, and the volume control fixed, then I will happily use the HEOS app when streaming from my iPad/iPhone to my HEOS devices. Until then, I’ll stick primarily with the Apple Music app and use the workaround for the volume control.

   DickKScott · 30 Aug 2026

3. 1/5Heos App is horrible!!

   This is the worst music app ever. I have two HEOS 1 Series 2 speakers with go packs that look and sound amazing when they work. The problem is the app. Everytime I use them I have to go into the app and find the devices and reconnect them to Bluetooth. The app will come up and say "searching for devices" but won't find them, even if I am standing right next to them until I do it multiple times. Then I have to go back into Bluetooth and connect to the devices all over again. If you then try linking the two devices to play together which they call "pairing the devices" it takes multiple tries as well. I have to toggle back and forth between Bluetooth trying to connect and the HEOS app trying to pair until they finally work. This takes a minimum of 10 minutes and has to be done everytime you use them. The app doesn't remember anything you have done before and the devices constantly lose Bluetooth connection. The app is also very basic with no real features at all. I have had these for over a year praying for the day that Denon would try to save their reputation by updating this app with a new awesome version. NOT!! Very disappointed in Denon that they don't care enough to put a decent app out there to run an otherwise awesome product. They look good, sound great and the go pack is phenomenal. How could they package this together with such and archaid grade school level app? Go figure?

   Nitrodamus · 30 Aug 2026

4. 5/5We love our HEOS speakers

   We love our HEOS speakers which seemlessly integrates with my surroundsound system. The speakers are a significant improvement with the last system we had which was over 15 years ago. Currently there are a number of systems available but both my wife and I agreed along with the manager that this would be the better system and sound to go with if I We wanted to add something wireless that could be moved around. Most everything in the 5,000 square foot house is wired. There are places we can not get to wire, the 180 foot dock, the second floor, around the pool, etc. There is no way that I or others can tell that the system is wireless. Patients will sometimes come to the house and they even have recognize the improvement in the waiting room over the older system. My wife and I have been so pleased we are going to get additional speakers. I do not know why some of these individuals have been so unhappy, my entire system with the 75 inch Sony TV was extremely expensive. The HEOS are the least expensive items and have given us the greatest joy for what they accomplish and what we paid. It took my wife and myself awhile to understand the app we are 68, but computer sophisticated as it integrated with the rest of the systems. We wish there were simple online instructions. Having the music shut off is not a big issue for us at all. Our system also never fails and is always integrated with the surroundsound amplifier. We strongly recommend the HEOS system over all the other options. We have now had the system for two years and there hasn’t been a problem. Thank you so much he HEOS for beating the competition.

   Killian, Ph.D. · 30 Aug 2026

5. 5/5Heos in new Marantz AV preamp is fantastic

   I have been an audio and home theatre enthusiast for many decades. We also have a wired whole house sound system. We added the streaming music source to it via a PC with a remote control PC app and streaming has become our main source. The problem is that using the remote app for the PC with security log ins and navigating the various music sources was really clunky and inconvenient. I ended up being the only one who understood it well. HEOS in the new Marantz home threatre preamp has changed everything for the better. The audio quality is far superior. The variety and easy access to streaming sources is amazingly comprehensive. Control is super easy and intuitive. Our local radio stations streaming feeds allow us to enjoy local programming with the same ease. The Home theatre sources are all available as well. My wife and children love being able to use it as well as I can. I can’t tell you how much of a game changer this has been. We love HEOS. Note: We do have strong WiFi everywhere.

   geojunkie in OKC · 30 Aug 2026

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