Fidelity Investments

• Free

Last verified 30 Aug 2026

• Free to download

Last verified 31 Aug 2026

4.8 3288638 ratings · App Store

1. 5/5Support

   I did not intend on writing my review directly on this topic however when I read the pan job of the most immediate review I couldn't help myself. There cannot be much discussion that the writer was displeased yet I don't feel the rotten write-up on such a small item approached anything objective. First, and on point I could not expect anything else beyond what I have experienced for my account. Whatever I want to know it's toget there plus varied forms of interactivity. Punch it up and it appears right thereon my ver. 8+ iPhone. No muss no fuss. If I want it on paper for support I just shoot it ovrr to the printer. Simple. If I want something not listed, rare, I call. Of course the secret to getting what I want is knowing how to define my need. Heck, if I can't understand myelf how could I expect Fidelity to read my mind. Some people who call support don't seem to get the fact the phone folks deal with a lot g people with loads of dough. Heck, I'm happy they'll talk to me at all given my penny-ante account. But honestly, I do not ever get the feeling they wish I would dry up and blow away. Never! They give me the time I need to understand how to get my information. In fact they want me to know how. That way im done and we can as long move on. The bottom line is when it comes to support you don't get what type you pay for, you get a whole heck of a lot more. It's a no-brainer, even if you dont know what you even want. Never mind, they'll figure it out.

   drhesq · 30 Aug 2026

2. 5/5Too Many Glitches that are Frustrating

   Strange things continue happening on its web based platform without any reason. For example, Fidelity offers all of its customers the ability to generate quarterly (and daily) snapshot reports that analyze the investor’s portfolio. The quarterly reports are supposed to be generated automatically after the end of a calendar quarter. I was able to access these reports for the current quarter and prior quarters. However, the quarterly reports suddenly disappeared and I called Fidelity to ask why. They didn’t know. They submitted a request to enable me to access the next quarter’s report, and it took them two months to re-enable the reports for me. However, the prior quarterly reports could not be retrieved. After receiving the next quarterly report, however, the ability to retrieve that report was again disabled and all I could get was a daily report and I called them again to complain. They couldn’t explain why that happened and I waited a few months to have the quarterly reports restored. But, after they were restored, I couldn’t get the next quarterly report! I’ve given up on this feature and I have a reminder on my calendar to manually generate a daily report on the first day of every month without the ability to save prior month reports in my Fidelity account. In addition, their platforms position page is not customizable and the order of the accounts has suddenly changed. Again, calling Fidelity was a waste of time as they weren’t able to tell me how long, or if they could correct that problem. Their online platform stinks and doesn’t compare to TD Ameritrade or Schwab. I am a major investor and I think it’s time for me to shop around for a new broker.

   Unhappy with Fidelity · 30 Aug 2026

3. 3/5Fidelity Investments

   I like Fidelity investments and the products that they have, however with the credit card services by UMB bank, which is not really Fidelity I have been having a lot of card fraud. More than ever in the past and I’ve had a lot of credit cards. The new cards take a while to arrive and since they’re not part of Fidelity, they don’t seem to have the expeditiousness needed to forward you a card as quickly as possible. I’m used to working with American Express and while I work overseas, I have been comforted by the ability to receive a card overseas overnight via FedEx. Having to wait almost 2 weeks for a card to arrive has been difficult as I transitioned away from American Express. Having worked with MasterCard and Visa in the past, I am an accustomed to them not being able to deliver a card to you other than to your home of record. However, I would like to see Fidelity have the opportunity to expand services to facilitate people who work overseas and deliver a more prompt service to those workers who are overseas. It doesn’t seem like a huge stretch to send a credit card overnight overseas for a company who is probably making a 50% profit on the person using the card. Aside from the issues I’ve had from receiving a replacement card. I do appreciate the ability to use a Visa card that pays me over what a standard checking account in the United States pays and I get to keep the benefits of the card.

   Hardw00d · 30 Aug 2026

4. 2/5Used to love it

   I have been a Fidelity customer for 3 decades. I mostly use the iPad and iPhone apps for quick easy trades and status of holdings. They have an unwavering need to constantly change the screens very frequently. To me, the app wasn’t broken and didn’t need frequent tinkering. Now for me, it’s basically unusable. Whatever narrow demographic they are catering to, it’s not mine. Yes, I can still access the app on the internet and it is still the same, but it takes longer and is less convenient. If they are going to keep making changes, they need to offer the option to continue using the former screen configurations. Addendum: My point I this: you have several different constituencies of investors that frequently your iOS app for different reasons. You have taken steps to offer different screen configurations. My suggestion is that you take this further and allow each user to construct their profile to have the opening screen show exactly what they want. I want the opening screen to show all positions in all accounts in a list where I can sort any column containing the overview fields. I want to be able to go directly to a trading screen where I can quickly execute an option trade without having to go through several screens to input the trade parameters I already know I want. This used to be in the app but if it’s still there somewhere, I can’t find it. And PLEASE bring back the notes field! I use it to track where I got the recommendation for the trade. Thank you!

   SteveDoc52 · 30 Aug 2026

5. 4/5Great app needs faster trading options

   I love this app. I’m disappointed by how frequently shares are unavailable to buy for certain stocks but in Think or Swim the purchases ARE allowed which is confusing and seems like a Fidelity is “cherry picking” which stocks on a specific day are allowed to be bought or sold. Wednesday for example I was able to buy FMTO until it went above 100% up for the day and buy orders were NO LONGER ALLOWED FOR THIS SECURITY. AFTER I HAD BEEN BUYING THEM THAT DAY ALREADY CAUSING ME TO LOSE ON GAINS AND NOT BE ABLE TO TRADE THE WAY I PERSONALLY TRADE. When attempting limit buys at dips in the way up it’s hard to understand why I was allowed to buy up to a certain point then Fidelity decides when I can no longer buy and can only sell. Sounds familiar like what happened to me with GME and AMC. Also after a buy it takes you to the fulfillment screen and I hate that I wish it kept you on your stock chart vs showing you what you already know you just did and forcing you to wait and hit the back button while you’re trading It’s a time waster I’ve seen it cause my buy order to be delayed enough to add Pennie’s sometimes dollars into a market order and for a limit order why do I need to see that transaction on another screen that’s not beneficial to traders because it’s a waste of time and time is everything in this game. Please respond with explanations.

   bucwoozie · 30 Aug 2026

4.1 220604 ratings · Google Play

1. 3/5

   All was fine, for the most part, until latest update. Now when I click the BP (buying power) it just spins on loading.

   Ed Lyons · 1 Aug 2026

2. 3/5

   Never has been easy to find what I need

   M Walker · 1 Aug 2026

3. 1/5

   Not working

   Dog Dog · 1 Aug 2026

4. 1/5

   buggy in every way. horribly unreliable

   Eric Cobain · 1 Aug 2026

5. 5/5

   Easy to use and great customer service. Was new to actively investing on my own and fidelity was an easy app to learn

   Ben Reither · 1 Aug 2026

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• 4.37 · 22 Jul 2026
• 4.39 · 28 Aug 2026