E*TRADE: Invest. Trade. Save.

• Free

Last verified 30 Aug 2026

• Free to download

Last verified 31 Aug 2026

4.7 380785 ratings · App Store

1. 5/5Great Brokerage, Bad Call Times & UI Design

   E*Trade is a great brokerage so far. I have been using it for about a month now and so far no problems, except for one… Randomly got a notice on my account saying they need to speak with me in order to restore my trading privileges due to ‘suspicious activity’. I’m not sure what qualifies for suspicious activity, me just logging in to check my stocks? But whatever. I do what I need to do and call them. It’s been 2 weeks now and I cannot get ahold of them to have my privileges back. I either am working or busy with life things, and the call time is just too long to be made. I call and 2 hours later I’m still on the phone waiting, and then have work, so I have no choice but to hang up to go into work. All those 2 hours wasted. Please, PLEASE get more call center agents or something because the wait time is ridiculous. Also, there needs to be so many UI updates. How is there not a chart of your stocks that you own showing the $ and % of gain and lose? You can’t go see by the month or day how your stocks have fluctuated? Very weird to me I feel like having a graph is the most important thing in a brokerage when dealing with stocks. Whatever though. I have to say unfortunately this is making me want to just choose Fidelity because they seem to have a more user friendly app design and better call times..

   Swatjames02 · 30 Aug 2026

2. 5/5E*Trade (Good) vs Morgan Stanley (Bad)

   I don’t know what’s going on here between E*Trade and Morgan Stanley but I got the blame game excuse so I guess they are still working out the kinks in IT. Or it could be Good Cop/Bad Cop. Basically, Morgan Stanley raised their margin requirements and then sold my stocks almost immediately after I called them and told them I was transferring the money in before 3 pm. However, they sold my cheapest shares on FIFO when I use LIFO on my taxes. I checked my account settings prior to messaging the support desk (my settings were still LIFO) and then asked them why they sold my oldest shares first. They changed my method to FIFO and said I was on FIFO. I changed it back and picked up the phone immediately, because now they are either lazy or doing something shady. After talking to customer service and getting nowhere, I had to get snippy and ask why they are committing tax fraud on my behalf when I’ve always used LIFO. I was sent to Mr. John Hill, who handled the Tax Lots from E*Trade in Utah. He was a good guy. He was able to see all the changes they made to my Tax Method and say the trades didn’t go through correct and then had to submit forms to get my tax lots back where it belongs. All in all, great customer service from Mr. Hill from E*Trade. I guess Morgan Stanley is really tight on cash. That Fed Borrow rate is super high. 🙄

   aajon210 · 30 Aug 2026

3. 5/5Been using the App for many years

   I enjoy using the app as it quickly allows me to make trade’s and investigates a decent amount of info The only severe bugs left for Me is how it doesn’t keep a history on preferred stocks and bonds are almost useless, but I don’t often need to look at the bins This portion of the review was written a few years ago. The next revision of the upgrade is much better. It keeps my watch lists in my original order allowing me to airy and see what is moving. The portfolio loads the whole portfolio instead of just 15-20 positions, saving me 30 seconds. I would like to see 3 more improvements. When I go into portfolio it defaults to standard view. I like options view.. It used to remember that and not make me change it every time. When I go into orders, it defaults to every order I ever placed.. I usually only want to see open orders. It used to remember that and not make me change it every time. A lot of time when I place an order it randomly chooses to put me back in the highest level instead of staying inside the watch list or portfolio. Or it takes me to the newest order, not the 3rd or 4th page that I was reviewing, so I need time scroll down 3 pages.. It used to remember that and not make me change it every time. Also, when I modify alerts, it takes me back into a higher level menu instead of leaving me in alerts afterwards... Still I am so much happier and changed my rating from a 1 to a 4 star app... Previous rating no longer applicable.... I used to be able to navigate rapidly between orders portfolios and watch list Now it is awkward and clumsy You copied the worst features of TD site and made the app much slower Give me the old app please Awful for me

   R54B · 30 Aug 2026

4. 5/5Love E*Trade, Please Add this Feature!

   I’ve been an E*Trade user for 5 years and I’ve seen vast improvements in their business philosophy and how they treat their customers over that time period. They’ve removed essentially all fees related to trading just like the rest of the investment firms. Anytime I have had an issue, I have been able to call them and have it resolved within a few minutes. I’ve been pleased with their online banking and utilize it as my primary account. You might think it’s a pain not having a dedicated bank with an ATM, but when E*Trade refunds you any ATM fees charged to your account, any ATM is your ATM. My one request is that you add in a feature to the App that is on the website. I would like a tab to view my Dividend Income or my forecasted dividend income for the next 12 months. I know there are a lot of Investors out there that our primary focus is building a portfolio with exponential dividend income. The ability to view it in the App would make it so much easier and remove the hassle of having to view it on a separate computer platform. I’m happy to be an E*Trade Customer and look forward to being a lifelong user of the platform they offer! Keep up the great work and I hope to see new features added to the App in the future!

   THS2015 · 30 Aug 2026

5. 4/5Missing features from website

   Unable to complete some processes with app (such as confirming test deposits to authorize new account). No clear direction on app & could only complete via web. Makes no sense why this isn’t included. Also needs a thumb print access option to log in. Update: it’s like they didn’t read the comment at all... I want the thumb print enabled but there’s no where to turn on this option in the settings. I’ve looked. If you’re aware of where this can be done and could direct me, THAT would be helpful. Making it easy to find/change in the app settings would also be lovey. And as far as verifying the account, I’ve already done that. The issue was that it could NOT be completed in the app and you’re not told that anywhere. The instructions state to navigate to a particular location and then when you go there on the app, said location LITERALLY does not exist. It wasn’t until I accessed my account on a laptop that the option became available. Not having this accessible on the app and zero direction on where to find it is a problem. The whole process to sign up and activate my account took entirely too long (about a week) and this delay caused me to miss out on purchasing stocks anywhere near the original price point that drew me in. By the time everything was finalized, the stock was up about 35%. Frustrating.

   Dawniepants1980 · 30 Aug 2026

4.6 86262 ratings · Google Play

1. 4/5

   It's a fine app, does everything you need it to do

   Danny Lam · 1 Aug 2026

2. 1/5

   this app and their website always shows that they're having technical difficulties. Even the customer service shows "unavailable." Unuseful to me.

   Brigham Mejia · 1 Aug 2026

3. 1/5

   Better to use non-traditional brokers for your everyday and long term trading/investments. They just harass customers.

   Sarveshwar Singhal · 1 Aug 2026

4. 2/5

   I was told I would be on hold for 7 minutes. It took over an hour and I finally hung up. u have my account number I you are telling me I do not have an account with you. I need to speak with someone ASAP.

   Katie Jardine · 1 Aug 2026

5. 3/5

   Newer version has major issues. Keeps forcing me to use password and disables fingerprint authentication. please fix.

   Dennis Gustafson · 1 Aug 2026

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