Express

Shown for US

• Free

Last verified 5 Sep 2026

Shown for US

4.5 23043 ratings · App Store

1. 5/5Quality, Dependability, Convenience

   Having a grown son living 900 miles away can make gift giving a difficult process; especially when his birthday is on Christmas Day! However, I love having an account with Express and I can either shop near my home or online. I usually shop online. I can find so many items that I know he will like and look great wearing and the quality of the clothes are wonderful. I can have everything shipped to him and anything that doesn’t fit or he doesn’t like; he can easily exchange at the store in the city where he lives. I also pass on to him my extra coupons in case he wants to purchase gifts for friends or more items for himself. It makes things so easy for us both. Last year I wrapped the presents and took them with me and it filled my car! Having everything shipped to him is much easier. I can wrap them when I get there. Thank you Express for making my life easier and I know I am giving wonderful gifts!

   Mom of Son born on Christmas · 5 Sep 2026

2. 4/5Suggestion

   People would buy more online as well as bringing more foot traffic in your store if u HAD A SHIP TO STORE or STORE PICK UP OPTION, Pluss The convenience will be Welcomed by customers, as it will drive up your foot traffic which equals in store sale, gaining business and a chance on improving your brands image because you can spin it as if “you care about our wallets and can say “you’ve listened to customers concerns & suggestions and after sympathizing with the customers realize we care about you &you care about your wallets so we are implementing “SHIP TO STORE” people like me will drive to mall to pick up the item shop at other stores until entering yours whom then look around; if you always have a discount/clearance rack near counter {LIKE PERMANENTLY HAVE ITEMS EVERY DAY EVERY STORE ;OR SPECIFIC ITEMS YOU BUY TO SELL ON THOSE RACKS or sell ur OVERSTOCK or actually BUY OVERSTOCK JUST FOR THAT RACK)people will see SALE and may buy However the Discount rack only entices them wetting their appetite OR teases them into becoming more curious and shop around more looking for other deals! But the convenience factor, you care about saving us $ ;will BE YOUR MAIN SELLING POINT to public for PR publicity also driving up interest in social media, news and stock prices which puts you on people tongue! Oh how I’d love it if you told me before hand IF you were GOING to use my idea!!! Anyways food for thought! Thx mike DeRosa

   littlederosa · 5 Sep 2026

3. 2/5I love Express, but this app leaves much to be desired

   As the title of this review states, I love shopping at Express. However, this app makes my shopping experience incredibly annoying at times. For starters, there should be a « save for later» or « favorites » feature so that you can save items that you are not quite ready to pay for. For example, I rarely pay full price for clothing because it almost always goes on sale. If I put items in my cart and only a few of them are on sale at the moment, I usually take the full priced items out so that I only buy what’s on sale. Using this app, I have to go back and manually search and re-add the items I want to keep an eye on after paying for the sale items. This is not user friendly at all and is actually quite archaic. Even websites that sell cheap clothing allow you to save clothes in a favorites section to prevent searching and re-adding items. Express clothes are not what I would call cheap, so this app should definitely have more features. Another gripe I have is that things that are out of stock routinely show in stock until I attempt to add them to my cart. Then they say « item unavailable », which is quite disappointing. If I had an Express where I live, I would simply just go in store to shop. Unfortunately, it looks like I’m stuck with this crappy app for now. To the developer of this app: please do better and add modern features!!!

   Moparrose21 · 5 Sep 2026

4. 1/5Nice clothes, Abysmal app and interface.

   It lags a lot whenever I navigated through the deals or when I tried to read reviews. I had to delete and reinstall the app 4 times over a month period because it froze on me when I was trying to select an item. Also the back button will disappear so it won’t allow me to go back to the previous page. The inventory isn’t updated on the app. I ordered and paid for a pair of pink suede shoes and never got them. I had to call customer service to ask why they never showed up. Come to find out they cancelled my order saying they were out of stock (even though they were in stock when I ordered it). I got my refund, but the fact the app didn’t let me know or I never got emailed or called about the reason it got cancelled and I had to reach out to customer service is a huge flaw. Also if you ask to be removed from the email list it’ll automatically delete your profile and you’ll lose whatever benefits you have. I wouldn’t recommend the app. You’re better off just using the website. At least it works like it’s supposed to. I just did myself a favor and permanently deleted it this time around. Some companies don’t need to have an app. Express should just stick to their website.

   MDA-2014 · 5 Sep 2026

5. 1/5Scammed $150+

   Downloaded this app to place an order. My total came out to about $115, then after paying and placing the order, I checked my bank account two days later to find that Express charged me three separate times - once for the $115, and the two additional charges were random amounts at $97 and $71. Thus, I’ve lost more than $150 total due to random Express charges. I can’t believe that their site isn’t more secure, or what I would do if the additional charges were to make my account go negative. It’s an awful time trying to get ahold of customer service through the app as well. They kept telling me that someone would respond back to me via chat box soon... and no one did after half an hour of waiting. They could be experiencing increased traffic since their company is so crap - I bet other people are experiencing the same issues as me and getting scammed out of their money by Express. It’s also unbelievable that this issue would occur from an expensive company. I will never order online or via app from Express again. This incident is so unnecessarily stressful and could have been avoided if Express knew how to run a site securely. And since I still don’t have my money back, all I can do right now is complain and warn others to stop shopping here. Thanks for reading!

   Bri L N · 5 Sep 2026

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