AppCorpus
Market US

Europcar - Car & Van Hire

by Europcar International SASU

iPhone · iPad

Active Last checked 28 Jul 2026

Quick verdict

What it is
Store information collected; independent summary not yet available.
At a glance
  • Free to download

Categories and search queries

Official categories

AppCorpus categories

Key functions

Function Availability Access Scope Evidence
Free app Yes Free Store published

Screens

No screenshots collected yet.

Pricing & paywalls

App Store

  • Free

Ratings & reviews

App Store

3.9 401 ratings · App Store

  1. 3/5Bugs and errors, hard to search and browse

    I frequently get errors. I tried to report the error in the app using their email contact option, and that broke too. Couldn’t even send the feedback email. On top of that, it’s really hard to browse. It makes you pick a location first and then say your pickup times and drop off. But if your location is closed, they just say — nope, sorry. So you go back to square one and try the next location and hope the hours work out. Why not just have the user enter the pickup drop off times first, then show the available location — makes much more sense, right??!

    AnAverageUserHere · 28 Jul 2026

  2. 1/5Problematic app and website

    I can’t understand why Europcar still hasn’t fixed their app or website to offer customers a smooth and pleasant experience. I’ve rented from Europcar before, but during my most recent attempt to pay for a rental upfront, things went sideways. Instead of checking one item off my to-do list, I ended up with an even bigger hassle. Although my card was charged, I received a technical error message on their website. I called customer service, only to speak with someone who barely spoke English and lacked the patience or professionalism to address the issue—in fact, the representative ended the call by hanging up on me. I tried again, this time dialing their international number (at my own expense), only to be told I needed to email their webmaster. I did, and while I received automated responses confirming receipt, no one has followed up. Since I live in the U.S., I thought there might have been a connection issue—naïvely giving them the benefit of the doubt. So I downloaded the app, hoping it would work better. Unfortunately, I couldn’t even log in. After a dozen failed attempts, I gave up and decided to write this review. While developers may not be able to fix the broader corporate mismanagement, they can create a functioning app—and honestly, it’s not that difficult, especially with the budget a company like Europcar should have. It’s a shame what this company has become. With a bit more focus on their infrastructure and customer experience, Europcar could easily be one of the top choices for car rentals.

    SKSbpla · 28 Jul 2026

  3. 1/5Worst Car Rental Service Everj

    First of all, I’m a very considerate individual and as a rule I never really make critical comments about people, businesses or service providers. But I’ve got to admit, in all my years of traveling extensively across the globe I have never had a worse customer experience than what Europcar put me through. Europcar ruined my recent family vacation right from the very start and to cap it all up, their stooge who received the vehicle fraudulently extorted me by claiming bogus scratches on the rim for which Europcar charged me. If Europcar had requested they needed money I would have gladly donated, but extorting me by cooking up some bogus charges is beyond the pale. I wished I had never signed up to use Europcar. Well, this is one bad experience that will not repeat itself as I am never coming back, and I will make it my mission to prevent everyone in my immediate circle from making the same mistake by booking your services.

    Unhappy_Customer_2025 · 28 Jul 2026

  4. 1/5Worst full of backs no support available

    Whoever wrote the backend for this platform needs to quit their job and go back to intro to computer science. I clicked back on during booking on the website, and despite not showing any confirmation or indication, Europcar already charged my credit card. Because they also don’t have any support phone numbers listed anywhere, I had to dig deep into the internet and found their sales number, which they couldn’t find any reservation and told me to call back on Monday when their customer service opens. How can any rental not have 24/7 customer service, and the fact that they can charge me without any trail of evidence, nothing shows up on website, nothing shows up in this old looking app, even their sales can’t find my reservation in database and I can’t even get my money back. THANKS FOR RUINING MY DAY

    OkJeff2028 · 28 Jul 2026

  5. 1/5App charged me twice, still no confirmation email, refunded extra charge will take 2 weeks minimum

    Easy enough to use and book a car. Submitted payment and then discovered I was charged twice (over $4200). Also, there was no confirmation email - do I have the rental? - but later there was an email sent to me to compelling me to complete the booking and that my car is still waiting for me (!) I reached out to Europcar to resolve the issue and now I’ve been told I have a reference number to handle my case but it may take up to 10 business days to refund the money they erroneously charged me - we can easily give them money, but when it’s their error, sorry, but we’re holding onto your money for a bit. My wife the lawyer is now mad as I should have stuck with our usual car rental company. Thanks Europcar!

    MikeSwartzkppf77 · 28 Jul 2026

Privacy & accessibility

App Store

Privacy

  • Data Linked to You — Analytics — Usage Data — Product Interaction Developer declared
  • Data Linked to You — App Functionality — Contact Info — Email Address Developer declared
  • Data Linked to You — App Functionality — Contact Info — Name Developer declared
  • Data Linked to You — App Functionality — Contact Info — Phone Number Developer declared
  • Data Linked to You — App Functionality — Contact Info — Physical Address Developer declared
  • Data Linked to You — App Functionality — Financial Info — Other Financial Info Developer declared
  • Data Linked to You — App Functionality — Financial Info — Payment Info Developer declared
  • Data Linked to You — App Functionality — Identifiers — User ID Developer declared
  • Data Linked to You — App Functionality — Location — Precise Location Developer declared
  • Data Linked to You — App Functionality — Other Data — Other Data Types Developer declared
  • Data Linked to You — App Functionality — Sensitive Info Developer declared
  • Data Linked to You — App Functionality — User Content — Photos or Videos Developer declared
  • Data Linked to You — Contact Info Developer declared
  • Data Linked to You — Financial Info Developer declared
  • Data Linked to You — Identifiers Developer declared
  • Data Linked to You — Location Developer declared
  • Data Linked to You — Other Data Developer declared
  • Data Linked to You — Sensitive Info Developer declared
  • Data Linked to You — Usage Data Developer declared
  • Data Linked to You — User Content Developer declared
  • Data Not Linked to You — Analytics — Identifiers — Device ID Developer declared
  • Data Not Linked to You — App Functionality — Diagnostics — Crash Data Developer declared
  • Data Not Linked to You — App Functionality — Identifiers — Device ID Developer declared
  • Data Not Linked to You — App Functionality — Search History Developer declared
  • Data Not Linked to You — Diagnostics Developer declared
  • Data Not Linked to You — Identifiers Developer declared
  • Data Not Linked to You — Search History Developer declared
  • Data Used to Track You — Identifiers — Device ID Developer declared
  • Data Used to Track You — Identifiers Developer declared

Accessibility

No accessibility labels collected yet.

Versions

App Store

  • 6.8.2

    Update our app and make your Europcar experience faster and easier, every step of the way! Thanks to your valuable feedback our teams are always working on improvements and bug fixes to offer you a seamless experience. - View and manage all reservations, no matter where you book - Create or update your account in just a few minutes to be ready for quicker pick-ups: scan your driver's licence, send us a selfie and we'll check your details in advance. Any questions? Don’t hesitate to contact our team using the application’s Help tab.

  • 6.8.3

    Update our app and make your Europcar experience faster and easier, every step of the way! Thanks to your valuable feedback our teams are always working on improvements and bug fixes to offer you a seamless experience. - View and manage all reservations, no matter where you book - Create or update your account in just a few minutes to be ready for quicker pick-ups: scan your driver's licence, send us a selfie and we'll check your details in advance. Any questions? Don’t hesitate to contact our team using the application’s Help tab.

  • 6.8.4

    Update our app and make your Europcar experience faster and easier, every step of the way! Thanks to your valuable feedback our teams are always working on improvements and bug fixes to offer you a seamless experience. - View and manage all reservations, no matter where you book - Create or update your account in just a few minutes to be ready for quicker pick-ups: scan your driver's licence, send us a selfie and we'll check your details in advance. Any questions? Don’t hesitate to contact our team using the application’s Help tab.

  • 6.8.5

    Update our app and make your Europcar experience faster and easier, every step of the way! Thanks to your valuable feedback our teams are always working on improvements and bug fixes to offer you a seamless experience. - View and manage all reservations, no matter where you book - Create or update your account in just a few minutes to be ready for quicker pick-ups: scan your driver's licence, send us a selfie and we'll check your details in advance. Any questions? Don’t hesitate to contact our team using the application’s Help tab.

  • 6.8.6

    Update our app and make your Europcar experience faster and easier, every step of the way! Thanks to your valuable feedback our teams are always working on improvements and bug fixes to offer you a seamless experience. - View and manage all reservations, no matter where you book - Create or update your account in just a few minutes to be ready for quicker pick-ups: scan your driver's licence, send us a selfie and we'll check your details in advance. Any questions? Don’t hesitate to contact our team using the application’s Help tab.

  • 6.8.7

    Update our app and make your Europcar experience faster and easier, every step of the way! Thanks to your valuable feedback our teams are always working on improvements and bug fixes to offer you a seamless experience. - View and manage all reservations, no matter where you book - Create or update your account in just a few minutes to be ready for quicker pick-ups: scan your driver's licence, send us a selfie and we'll check your details in advance. Any questions? Don’t hesitate to contact our team using the application’s Help tab.

  • 6.8.8

    Update our app and make your Europcar experience faster and easier, every step of the way! Thanks to your valuable feedback our teams are always working on improvements and bug fixes to offer you a seamless experience. - View and manage all reservations, no matter where you book - Create or update your account in just a few minutes to be ready for quicker pick-ups: scan your driver's licence, send us a selfie and we'll check your details in advance. Any questions? Don’t hesitate to contact our team using the application’s Help tab.

  • 6.8.9

    Update our app and make your Europcar experience faster and easier, every step of the way! Thanks to your valuable feedback our teams are always working on improvements and bug fixes to offer you a seamless experience. - View and manage all reservations, no matter where you book - Create or update your account in just a few minutes to be ready for quicker pick-ups: scan your driver's licence, send us a selfie and we'll check your details in advance. Any questions? Don’t hesitate to contact our team using the application’s Help tab.

  • 6.9.1

    Update our app and make your Europcar experience faster and easier, every step of the way! Thanks to your valuable feedback our teams are always working on improvements and bug fixes to offer you a seamless experience. - View and manage all reservations, no matter where you book - Create or update your account in just a few minutes to be ready for quicker pick-ups. Any questions? Don’t hesitate to contact our team using the application’s Help tab.

  • 6.9.2

    Update our app and make your Europcar experience faster and easier, every step of the way! Thanks to your valuable feedback our teams are always working on improvements and bug fixes to offer you a seamless experience. - View and manage all reservations, no matter where you book - Create or update your account in just a few minutes to be ready for quicker pick-ups Any questions? Don’t hesitate to contact our team using the application’s Help tab.

  • 6.9.3

    Update our app and make your Europcar experience faster and easier, every step of the way! Thanks to your valuable feedback our teams are always working on improvements and bug fixes to offer you a seamless experience. - View and manage all reservations, no matter where you book - Create or update your account in just a few minutes to be ready for quicker pick-ups: scan your driver's licence, send us a selfie and we'll check your details in advance. Any questions? Don’t hesitate to contact our team using the application’s Help tab.

  • 6.9.4

    Update our app and make your Europcar experience faster and easier, every step of the way! Thanks to your valuable feedback our teams are always working on improvements and bug fixes to offer you a seamless experience. - View and manage all reservations, no matter where you book - Create or update your account in just a few minutes to be ready for quicker pick-ups Any questions? Don’t hesitate to contact our team using the application’s Help tab.

  • 6.9.5

    Update our app and make your Europcar experience faster and easier, every step of the way! Thanks to your valuable feedback our teams are always working on improvements and bug fixes to offer you a seamless experience. - View and manage all reservations, no matter where you book - Create or update your account in just a few minutes to be ready for quicker pick-ups Any questions? Don’t hesitate to contact our team using the application’s Help tab.

  • 6.9.6

    Update our app and make your Europcar experience faster and easier, every step of the way! Thanks to your valuable feedback our teams are always working on improvements and bug fixes to offer you a seamless experience. - View and manage all reservations, no matter where you book - Create or update your account in just a few minutes to be ready for quicker pick-ups Any questions? Don’t hesitate to contact our team using the application’s Help tab.

  • 6.9.7

    Update our app and make your Europcar experience faster and easier, every step of the way! Thanks to your valuable feedback our teams are always working on improvements and bug fixes to offer you a seamless experience. - View and manage all reservations, no matter where you book - Create or update your account in just a few minutes to be ready for quicker pick-ups: scan your driver's licence, send us a selfie and we'll check your details in advance. Any questions? Don’t hesitate to contact our team using the application’s Help tab.

  • 6.9.8

    Update our app and make your Europcar experience faster and easier, every step of the way! Thanks to your valuable feedback our teams are always working on improvements and bug fixes to offer you a seamless experience. - View and manage all reservations, no matter where you book - Create or update your account in just a few minutes to be ready for quicker pick-ups: scan your driver's licence, send us a selfie and we'll check your details in advance. Any questions? Don’t hesitate to contact our team using the application’s Help tab.

  • 6.9.9

    Update our app and make your Europcar experience faster and easier, every step of the way! Thanks to your valuable feedback our teams are always working on improvements and bug fixes to offer you a seamless experience. - View and manage all reservations, no matter where you book - Create or update your account in just a few minutes to be ready for quicker pick-ups: scan your driver's licence, send us a selfie and we'll check your details in advance. Any questions? Don’t hesitate to contact our team using the application’s Help tab.

  • 7.0.0

    Update our app and make your Europcar experience faster and easier, every step of the way! Thanks to your valuable feedback our teams are always working on improvements and bug fixes to offer you a seamless experience. - View and manage all reservations, no matter where you book - Create or update your account in just a few minutes to be ready for quicker pick-ups Any questions? Don’t hesitate to contact our team using the application’s Help tab.

  • 7.0.1

    Update our app and make your Europcar experience faster and easier, every step of the way! Thanks to your valuable feedback our teams are always working on improvements and bug fixes to offer you a seamless experience. - View and manage all reservations, no matter where you book - Create or update your account in just a few minutes to be ready for quicker pick-ups Any questions? Don’t hesitate to contact our team using the application’s Help tab.

  • 7.0.2

    Update our app and make your Europcar experience faster and easier, every step of the way! Thanks to your valuable feedback our teams are always working on improvements and bug fixes to offer you a seamless experience. - View and manage all reservations, no matter where you book - Create or update your account in just a few minutes to be ready for quicker pick-ups Any questions? Don’t hesitate to contact our team using the application’s Help tab.

  • 7.0.3

    Update our app and make your Europcar experience faster and easier, every step of the way! Thanks to your valuable feedback our teams are always working on improvements and bug fixes to offer you a seamless experience. - View and manage all reservations, no matter where you book - Create or update your account in just a few minutes to be ready for quicker pick-ups Any questions? Don’t hesitate to contact our team using the application’s Help tab.

  • 7.0.4

    Update our app and make your Europcar experience faster and easier, every step of the way! Thanks to your valuable feedback our teams are always working on improvements and bug fixes to offer you a seamless experience. - View and manage all reservations, no matter where you book - Create or update your account in just a few minutes to be ready for quicker pick-ups Any questions? Don’t hesitate to contact our team using the application’s Help tab.

  • 7.0.5

    Update our app and make your Europcar experience faster and easier, every step of the way! Thanks to your valuable feedback our teams are always working on improvements and bug fixes to offer you a seamless experience. - View and manage all reservations, no matter where you book - Create or update your account in just a few minutes to be ready for quicker pick-ups Any questions? Don’t hesitate to contact our team using the application’s Help tab.

  • 7.0.6

    Update our app and make your Europcar experience faster and easier, every step of the way! Thanks to your valuable feedback our teams are always working on improvements and bug fixes to offer you a seamless experience. - View and manage all reservations, no matter where you book - Create or update your account in just a few minutes to be ready for quicker pick-ups Any questions? Don’t hesitate to contact our team using the application’s Help tab.

  • 7.0.7 · 15 Jul 2026

    Update our app and make your Europcar experience faster and easier, every step of the way! Thanks to your valuable feedback our teams are always working on improvements and bug fixes to offer you a seamless experience. - View and manage all reservations, no matter where you book - Create or update your account in just a few minutes to be ready for quicker pick-ups Any questions? Don’t hesitate to contact our team using the application’s Help tab.

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Data quality & evidence

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Last verified
28 Jul 2026
Sources
App Store

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