DTE Energy

• Free

Last verified 30 Aug 2026

4.7 18829 ratings · App Store

1. 5/5Limb removal

   Thanks so much to the DTE workers who came out today to take some limbs down. The crew was so friendly, kind and CONSIDERATE of my feelings. I hate losing trees! They did their best and were very open to my request to not take the whole tree. They pruned and I understand they have an important job to do. They were 100% better than last year when I lost my cool. Just a little friendly understanding went a long way. I appreciated them so much. Thank you for sending a team I could talk to before the trees came down. It is quite upsetting to see guys just cutting down trees like madmen and leaving the debri. I really appreciated this team that came out today. They were so polite and understanding. Much improvement. Give these guys an A + for customer relations. They deserve a raise. I still haven’t gotten over last year. Thank you so much!

   The Singing Evangelist · 30 Aug 2026

2. 5/5DTE VS Consumers Energy

   When I lived in Jackson, MI. Consumers Energy was the only option I had for electric...they were HORRID to deal with, and I had neighbors pirating off my electricity line and had $240 a month bills for a two bedroom apartment with no tv or computer running all day. I complained and begged them to check the situation at my building-and they refused. I eventually had to give up my apartment bc I’m in a fixed income and couldn’t afford such an outrageously high electric bill every month. Since I moved back to Washtenaw County I had a choice, and I chose DTE-and so far they have been great, easy to deal with, and the app even easier to manage on my phone since I don’t have a computer...

   Gi GibTower · 30 Aug 2026

3. 4/5Site=Ostrich & Application=Pigeon

   App works great but why is it necessary when you have a website? It seems logical that the sit would function just as well as the application. But the only reason for me to use the application is in regards to outages, you know when I need to conserve my phones energy. It just seems asinine when the site could function exactly the same, but instead this way to elaborate of a site that must cost money to be maintained that barely functions to the point of having an application is necessary must be downloaded just to check when I will have power again, keep in mind our rates go up to now pay for this site. It’s just unnecessary. Honestly, if you visit the site at this moment it will say “new look” in the ULR, why do my rates go up to cover the new look for a site that doesn’t work? Then force me to download an application to function just as the new looking site should work? Who runs this company? Anyway, the application works great. Your site is akin to a flightless bird.

   Std734 · 30 Aug 2026

4. 5/5Helpful

   App is easy to use for checking outages and reporting issues. The one thing I would like to see is additional options for reporting an issue. Our power goes off and on frequently whenever the wind blows. The only option I have for reporting this is either POWER OUT or LIGHTS FLICKERING. Sometimes when I report an issue, the power has come back on but it will off and on multiple times within a short period of time so Power Out is not always an accurate description and Lights Flickering isn't really the issue either.

   TimberTantrum#264 · 30 Aug 2026

5. 5/5Love the app!

   It’s been so easy to pay my bill and report a power outage, they also text me back when the power will be restored. I now receive paperless billing, the only thing I can’t find on the app is the amount of usage I use during the off hours and prime hours of the day. On the back of my paper bill it told me how much usage I was usin during prime time hours of the day. I love the DTE insight app, I keep record of how much usage I use when I use electrical items in the home. I learned that my gas dryer, furnace and water tank also uses electricity and the microwave just zooms up my electric bill so now I use my gas stove as much as possible.

   38cal susan · 30 Aug 2026

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