RentCafe Resident

• Free

Last verified 30 Aug 2026

4.8 980105 ratings · App Store

1. 5/5A money order? Hahaha!

   This app is pivotal for me here at the promenade! Without the app, I don’t know how long it would have been before I would have finally gotten a money-order to pay for my rent and utilities. Although both SIRI and Google show results for where to purchase a money order around, to date the only choice was RALPH’S over by HAZZARD CENTER, except, when late March/Early April came Around, they had put out a sign that read: WESTERN UNION IS NOT WORKING. Which, upon confirmation of the manager, translated to: GOOD LUCK PAYING YOUR RENT NOW, HA-HA! So, after an hour and a half check with Every Single other business that might possibly sell money orders in the surrounding area and having no luck at all, ( even the UPS STORE was a DOWN-er!), I was outta luck. Fortunately, I came back ti my Apartment and decided to take another look in the Resident App. That’s where I was saved from any future scavenger hunting to find a money order,( which had become as likely as finding Willy Wonka’s Golden Ticket!), by this time saving gem of an APP! Problem solved! Now I can get back to Playing my Electric Guitar! Thank you so much for this wonderful and easy to use tool to get the bills out of the way, it certainly helps keep the music going.

   HEAD-BANGER76 · 30 Aug 2026

2. 5/5Management support

   I want to mention management office team has supported my unforeseen situation with action plan that I didn’t even know existed. Two very good managers think about tenant situation and they helped me to understand how to deal with my personal issues. Two very special people I have met with Ms. Andrea and Ms. Nicole are not just a office personnel doing paperwork but also hearing out from the people in need of assistance and lending helping hands. If it wasn’t for them I would be in the streets by now. I appreciate and respect them very much, especially when the world has changed to self centered individuals more than who cares for others. It was amazing experience I will shared as I have witnessed heart felt kindness and compassion for others. I will always remember them. They were my angels and my friends who gave me strength when I was weak. Thank goodness I was able to see their presence at my home office, who were there to help me and walk me through it all to amend my life financial situation most difficult time ever. Thank you again from bottom of my heart. Because of my management support at The Peachtree of McLean I wake up and move on forward with my life pulling together for another day. LL

   Itskay1990 · 31 Jul 2026

3. 5/5Amazing place to live! Great app! Easy to use.

   I have lived here for 6 months now and I absolutely love it here! When something is broken, simply make a maintenance request and they fix it quickly. Everyone I’ve met on staff has been friendly and helpful even after we moved in. I gave a 3 stars for the amenities because the gym is pathetic honestly unless you want to run on a treadmill. (No free weights) However, if you have a gym membership down the road like me that doesn’t make a difference. Management and maintenance are great! The main pool is amazing as well. When it’s open it looks great and feels great. Almost like a resort. Parking is great near our unit. There is always 2-6 spots open near our corner unit even during this COVID 19 stay at home order. (plus our personal parking space.) The community is safe and well lit at night. Even when the gates were left open during COVID 19 myself and the female residents here feel perfectly safe to walk around or go to the mailbox. Friendly neighbors. Apartments are surprisingly very well insulated. (We are on second floor and our downstairs neighbors rarely ever here us). Wonderful place :) 4.0 stars for my review just because of the gym. Everything else is great! Love it here! Love the location!

   Electrodrummer · 31 Jul 2026

4. 5/5Maintenance team.

   Well, Here I am back writing another review, this time for te maintenace guys. I have to say big thanks to the head of the maintenance; last week found that my water heater was not working in the hard way, ready to take a shower before bed... the water was cold😬, so next day I called the office and ask for somebody to come out and check, new guys came in (it was the first time I see them in the community)and foud the tank was broken... he nicely explained it to me and mention "problably I will have to wait until they can get a new one, a day maybe?"... they left and the maintenance boss came in checked it and say, " just let me see what I can do"... he left my apt and after what?, 10, 15 min they were back with a NEW ONE ready to install!. In less than an hour they resolved my situation! I want to say, Thank you for being so diligent and helping me with that matter. I am very satisfy with my comunity and the service of the maintenace team, thanks to the new guy, they knew what they were doing, and the boss, Thank you, thank you!. Like always Kim helping me if any problemm and every body else there, Jenny, Cedrick, Thank you from my heart for keeping me loving my place....MY HOME!!.

   2780Y · 31 Jul 2026

5. 2/5Maintenance

   We have been residents here for almost 4 years now. We love it here and have never had any issues with anything. Typically when we have a maintenance issue the problem is resolved same day. Also, if I need to inquire with a time frame, normally making a phone call is helpful and the reps are always so sweet and ensure we’re taken care of, regardless of the outcome of satisfying our request with timing. Today, however, was not the case. I submitted a maintenance request this morning at 6am (our kitchen sink is clogged) so I wasn’t able to label this as an “emergency” so this matter was not taken care of. Even though both sides of our sink are full of water and we now have an awful smell throughout our place due to this. I called into the front office around 3:30 to check in on the status since I seen on my app that nothing was updated. The rep who answered (don’t remember her name) but it was at 3:20 on 10/16. She was very rude and made me feel like I was a bother for simply asking a question on the status. She replied with “I’m not maintenance, so I don’t know how the guys will label this matter but it is not an emergency” and continued to ask questions as to why is was clogged on both sides? If I knew, I’d try to fix it myself. Again, all I did was ask one question. Being that we have been here for almost 4 years with zero issues, it’s very frustrating to receive this type of service. Considering we work hard to pay what we pay in rent. It would be nice to not feel as if I’m a bother while simply calling in to just check in on the status.

   ktnsteve · 30 Aug 2026

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