Celebrity Cruises

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Last verified 27 Aug 2026

• Free to download

Last verified 30 Aug 2026

4.7 300460 ratings · App Store

1. 2/5Disappointing

   I cannot tell you how disappointed we are about the trip. It started the first day when I wanted to buy internet. I was told on the phone the week before you can buy internet on the boat. Never was I told you cannot get basic but was forced to buy Premium!!!!! The dining food was average to below. Menu very narrow and food was not very good! Had to constantly ask for beverage and coffee. Carnival had better food and dining!! In fact your entertainment was not nearly as good as Carnival. Then one of our excursions was cancelled. I went to the desk and said why we were not told sooner. We did not know until late in the day when our bedroom was cleaned and a envelope was there. The agent said they left a voicemail… guess what the phone blinks all the time and we’re in Icy straits for most of the day. He could care less!!! If we would have known we would have tried to get an excursion there in icy straits. Your desk agents are rude and tune you out. This was true for Tashar in Guest relations and the excursion team. No chairs on the decks if 4 and 5… cannot sit there at all??? The attendants in Carnival especially in dining were more fun and attentive. I will not sail with you folks again!!!!!!!! Oh by the way… in the casino. Drinks were seldom offered… especially when you had the $5 promo. It’s like you didn’t want your patrons of the casino to get there free drinks!!! I could go on and on…. Also heard the same feelings from several guests!!! If you want to discuss this with me you can call.. but good luck we will be sailing with other lines!!!

   12Bettyc · 27 Aug 2026

2. 5/5Norwegian Excursion

   My wife and I recently completed a 12 day cruise to Norway on the Celebrity Apex. I chose this particular cruise as I am of Norwegian Heritage and have always wanted to go to Norway and it happened to start on my 70th Birthday. Everything about the cruise was wonderful and exceeded my expectations. I love the layout of the Edge Class Ships and particularly enjoyed the Magic Carpet and spending some relaxing time in the afternoons in Eden. We ate dinner most Nights in Normandie and our wait staff of August, Eric and our Sommelier, Anthony made each night special. They were friendly, informative and attentive, which added to our enjoyment of our cruise. Also, the food was very good. It had been quite a few years since our last Celebrity Cruise and although their food was always good, it seemed they have upped their game since then. As for our stateroom, we had a Celebrity Concierge Class cabin with an Infinite balcony that we really enjoyed as it gave us more usable space in the room. Our cabin attendant Jaime was very friendly, kept our stateroom immaculate and was on the spot when we had a minor emergency, when the bathroom flooded. This was my 17th cruise and 5th with Celebrity and certainly one of the most memorable. We are already booked for the 2nd voyage of the new Celebrity Xcel next November and can’t wait!

   George RJ1 · 27 Aug 2026

3. 2/5Celebrity Ascent

   Buyer Beware! Sadly the ports are unprotected, the Mexican authorities will not protect you nor will the Royal Caribbean Group. There was a time when a brand stood for quality and safety. Now it is just a money grab, the vendors on these ports sell junk, trinkets, costs are overly expensive not because they are but rather they can. I am on the Celebrity Ascent as I write this review trapped between an indifferent service crew and the ocean to get home. I purchased some moderately priced items from the in port stores said to be on premise because of there stellar business acumen. Do not believe it, the worker switched the item after purchase. I happened to take picture of before purchase, receipt of purchase and a report to guest services to report the incident, they were indifferent, sent me to the concierge, indifferent, sent me to a manager, he finally explained there was nothing he would or will do. What is interesting is they each said they would make a report however non would take the name of the retailer,or the property this incident happened in, nor tell me what good the report would do? If I lost my time and money, why should you? At the very least tell other guests so they can protect themselves? So many other ships to cruise, things to see, places to go. Why pay for indifferent, do nothing service. Ship condition: well maintained, Food & entertainment: excellent, good variety of spot on food prepared well with excellent atmosphere. A bad day at sea or on a port will ruin your cruise, don’t do it. Celebrity Ascent is not for you, stay a way from Mexico the climate for northerners is horrific with no help from the people taking you there. You read it here!

   0Understood0 · 27 Aug 2026

4. 4/5Good cruise

   Had a good time on the celebrity beyond to Panama Canal. Aft room with “real” balcony was the way to go. The standard restaurants were lacking but the buffet was very good. We tried Cut twice and le Voyage twice (shout out to Sandy,) also Raw and Eden. All fabulous. The Mast burgers were like hockey pucks. Scoops was fun. A special mention to your bakery department. All of the cakes, pies, muffins, breads, pastries, tarts, etc. were all marvelous (the carrot cake was the best I ever had in my life. ) Some special mentions of your fabulous staff: room attendant Putu was perfect, Jorge, Nelson and staff at Cut who made our anniversary dinner very, very special. Davidson and Krisleen at coffee Bacio on 4 were so on point every day. And last but not least, Aina, my smoothie girl at the spa cafe, the sweetest (btw, she needs help there with another blender to shorten the lines). In another disappointing note, my Dr. changed my BP meds so I needed to check it. Went to medical and they wanted to charge me $90 just to check it!!! I was not looking for treatment, diagnosis or even an opinion, just a number that takes a minute to get. Absolutely outrageous, so obviously I didn’t do it. Your “nickel and diming” along the way gets very annoying. Lastly, I would recommend caution on your excursions as they were not worth the money (except for the ATV’s which were a blast.) The Kitchen tour lunch was a complete rip off. A standard Cypress lunch with a quick view of one kitchen and a storage room was hardly worth anything at all, never mind $250. I won a few dollars at the casino, so that kept me smiling. All-in-all a good time on your ship. Don’t think I would do it again though.

   Sgt564 · 27 Aug 2026

5. 2/5Good not good

   Where do I begin? The food in the main dining room was subpar at best the potatoes or the size of a quarter the vegetables were hard and small. The lamb was chewy. On lobster night it was drenched lobster in water and was soggy. I have been cruising with celebrity for a while and always enjoyed my meals in the main dining area this time not so much each and every time I was finished with my small inadequate meal, I would have to to get something else in the buffet . Breakfast in the main dining room was a disappointment when you order eggs Benedict the eggs should not be hard and the English muffin should be toasted well this was not the case actually the buffet eggs Benedict was much better . Booked the Tuscan Grill for a special event and that also was very disappointing. Short rib ragu tasted like beef stroganoff. The calamari was over breaded and chewythe burrata cheese was over salted and not a good experience celebrity you need to do better as far as your food is concerned it was a big disappointment this time sorry to say. Also, I’ve always enjoyed your chili in in the buffet area this time it had curry in it. I don’t know why you would have curry in chili. It’s mind-boggling. Celebrity has a great reputation above and beyond a lot of other cruises, but you fell real short with the food on this cruise. Entertainment was good. The DJs were good and the service were nice. Our cabin steward was awesome as well he made sure we were comfortable and cool room. Please reevaluate your main dining room options and portions. The food was cafeteria at best.

   Mylexigirl1$ · 27 Aug 2026

4.6 32453 ratings · Google Play

1. 5/5

   well organised app clear visibility all you need to organise your cruise

   David Sapsford · 31 Jul 2026

2. 3/5

   had to restart multiple times to use the inapp texting feature

   Saji Philip · 31 Jul 2026

3. 5/5

   Komang room attendaanat excellent.servers in restaurant Vigner Tarsis and and Mcalle great aswere team in craft bar Felim Nichael 👍🍺👍

   Kenneth Gossage · 31 Jul 2026

4. 5/5

   Over the top service

   Montana Hammond · 31 Jul 2026

5. 5/5

   GREAT CREW AND GREAT SHIP

   Tommy George · 31 Jul 2026

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