ZIN Play

• Free

Last verified 7 Aug 2026

4.7 6709 ratings · App Store

1. 1/5🤬Do not fall for this scam!!!

   ❗❗❗I want to cancel my membership it and I can't!! Do not fall for this scam!!!!🤬🤬🤬 n order for you to keep your status as an instructor you have to pay about $45 a month. Then when you want to cancel that membership you are only allowed to cancel via phone call. Not allowed to cancel by letter, email or voicemail. What they don't tell you is that they do not answer the phone. You will sit on the phone for over 3 hours and not speak to a single human. All you will hear are prerecorded voices and the same song on a one minute loop. I have reached out via email, phone call, facebook and instagram and no response. I have even left a voicemail that they claim they will get back to you. Worst customer service experience in my life.

   annarasu · 7 Aug 2026

2. 3/5The app decides when it wants to work

   I have been using this app for years and it over all is great. But , when it's not ... it's not. Currently having an issue with my Apple Music being imported into the app. I've paid and downloaded these songs onto my phone(songs are unrestricted) and still can't access them. I've tried to speak to ZIN PLAY reps and am met with a never ending battle. If you use strictly ZIN music , the app is 100% worth it. But if you are using other resources of music I would recommend experimenting with what works best for you. Zumba is an amazing platform and as an instructor offers us so many resources. I just truly hope this gets worked out. I see others have the same issues.

   Zingal178676 · 7 Aug 2026

3. 4/5Great Music, But Please Improve the Features

   The music on ZIN Play is great, but the functionality still needs improvement. For example, when sharing playlists, it only exports the names — it would be much more helpful if we could actually import full playlists directly. Also, why can’t new ZIN members access older videos? Some of the old songs are amazing, and we really want to learn them! Shouldn’t new instructors be encouraged to practice more, not be limited? Zumba is supposed to be joyful and inclusive — for everyone. This kind of restriction feels unnecessarily discouraging.

   Faith Elvin · 7 Aug 2026

4. 2/5Needs work/ not reliable

   I love the concept but, I have to give 2 stars because it’s just not where it needs to be right now for a variety of reasons. Most of which: The app crashed twice DURING my class. Also experiencing an issue where the app plays the song I select (such as the first song on the playlist) but then WILL NOT play the next song on the playlist unless I close the app and restart it: obviously not something I’m excited about doing while my class stares at me... There are many benefits such as access to ZIN and bonus choreo with music right in one place (no need to download). Plus you can import any song from your library and get creative with your playlist by adding fun sounds and programming 1 to 10 second breaks. The concept is GREAT, but if I can’t rely on it to work during my class it’s not worth a lot to me...

   capt_shelbynoel · 7 Aug 2026

5. 4/5Video Play-Back Issues

   I love using the ZIN Play App and I’m so thankful for the continuous development that ZHO has done to improve it! One thing I would like to see is the ability to view/access the videos on an “offline” mode on our devices without downloading the videos to our computers, like we do for the songs. I request this because there are often play-back issues and the videos freeze and even closing the app/re-starting my phone doesn’t seem to always help. I hope this is a possibility in the future so we can continue to access all of the awesome content that is out there more efficiently! Thanks ZHO!

   Klashi · 7 Aug 2026

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