Walgreens

• Free

Last verified 30 Aug 2026

4.8 7195817 ratings · App Store

1. 5/5Walgreens, 15 N. Buffalo Grove Rd. Buffalo Grove Illinois

   The store is probably worse than any Walgreens I have ever been to instead of giving me my seizure pills they gave me heart medication told me that they wouldn’t give me my actual medication, my seizure preventative meds and so I gave them the proof they messed up back first the store wants you to wait until you run out of medication and then come in and get your pills the day you got them prescribed so wait till you’re out to get them but I’m up epileptic so to expect that is insane. My neurologist wants me to have them picked up a few days early so that I don’t have to panic and make sure that my pharmacy should have my medicines every month or my medication every month especially when you have the same person come for 10 years every month you should be prepared. and then there’s exceedingly long lines extremely large weight and none of these workers know what they’re doing because none of them are tournament. They’re all temporaries so they come in and they’re lost. They don’t know where to start or what to do we need permanent people at this location..!!!! I really hope most people take this review and consideration before going to this location and I really hope corporate can read this message and get some stuff cleaned up at Walgreens. Some of the tech staff want to play doctors when they’re only pharmacy tech. Sincerely Michelle Ryan.

   subway my go to fast food · 30 Aug 2026

2. 4/5APP is good, needs better integration with pharmacy.

   As someone new to needing multiple medications I downloaded this to obviously manage it. Still learning the ins and outs of it, but does provide plenty of options. Improvements needed? 1. Need to be able to transfer prescription without having the bottle. IE: Doctor phones in prescription to your pharmacy; when you go to pick it up you find pharmacy is temporarily closed until further notice(nice that there is nothing in place to prevent really needed prescription from going to a pharmacy that is closed) . No way to transfer unless you call the doctor to have them send to a different pharmacy. Narcotic you say? Now my insurance company sees two prescriptions for the same drug on the same day and will not authorize the second one! Preventing me from getting it when actually needing it. 2. I did not realize a drug I no longer needed was on autofill. Within minutes of getting the notice they were going to refill I went and put a cancel request in. 5 days later I am still getting texts, voicemails stating my prescription is ready for pickup. If it wasn’t for the difficulty of reaching the pharmacy by phone? I guess the APP has the same issues. APP has notification preferences that doesn’t work either. Set for no phone calls no emails etc. now they are hounding me for another prescription I don’t need to be refilled. It’s like they want my business but harassing me to the point of driving me away to a different pharmacy.

   Drwmstr · 30 Aug 2026

3. 5/5Truly helpful, excellent navigation

   Kudos to Walgreens for building an intuitive app that keeps getting better. The competition’s app is very good in some ways, but not as good as Walgreens’. For prescriptions, I like that they have a box for special requests. Even if it’s a feature you won’t need often, it’s nice that it’s there so you don’t have to call (which would sometimes require waiting until the next day if the pharmacy is closed). And after an rx is filled, it says right at the top exactly how long it will be held, which is useful when your schedule suddenly changes. And there’s even a clear picture of the med — the specific version you’ll be getting, even if it’s a generic — so there are no surprises. On the shopping side there are thoughtful features like asking you, if you have selected a new location, whether you want that as your new default store, or just for “this task.” And — while Walgreens certainly isn’t the only merchant that has done this — I like that you can toggle it to show only stores that have the item in stock. And notifications show what store your rx or order is ready at (or being prepared at), which at least once has led me to realize I forgot to change the location when I’d intended to. The app can be buggy or get confused on occasion, but usually it’s smooth. And I do wish store pickup orders didn’t have a $10 minimum (I often have a nice deal or coupon that leaves me at $9.99…), but overall excellent app.

   RDP94 · 30 Aug 2026

4. 3/5Honestly…

   I’ve had nothing but trouble since the new year & I don’t know whether it’s because of the App or my particular store (1606 Del Prado Blvd, Cape Coral Fl). First nothing has been synced btwn my “Walgreens” info & my “Walgreens Pharmacy” info so I have issues when trying to use my account at the pharmacy checkout & have to go to the regular checkout anyway. Then there’s the store credit of $50(ish) that can’t be found (I’m taking the receipt in next trip & since I’m there a few times a month easy …) why does it suddenly say I have NO rewards (?!) literally shop there so much I know certain staff by name so how can I have $0 rewards available?! Just found out there’s 2 separate “personal info” categories: 1> my Walgreens 1> my Walgreens pharmacy so now that those are both updated & have the same(correct ) info maybe my issues will be resolved(?). Just saying because you’d think that maybe someone who works there would’ve immediately recognized the problem & known enough to give me a heads up about it so I could avoid spending over an hour inside the App trying to figure it out for myself, again, just saying it’s all supposed to be easier since everything’s digital so why complicate it right in your own App?! It’s still early in the year so my stars will change as the issues do, until then I’m only 1/2 convinced that it’s worth using the App when I still have to go online anyway… again just saying. TTFN ✌🏼

   KLP/KPGee9 · 30 Aug 2026

5. 5/5Pleasantly surprised

   I have been with CVS for decades, but my insurance dropped them as a preferred pharmacy. I was devastated given I have 4 Autoimmune Diseases, Chronic Migraines, Small Fiber Peripheral Neuropathy not from Diabetes and a host of other illnesses, so transferring dozens of scripts I was not looking forward too. But to my surprise it has been so smooth and successful, the location I picked is near my Mother’s home, she fell and hit her head the day after Christmas and I moved in temporarily that same day. I had delivery from CVS also for $5 a month for unlimited deliveries, when I saw Walgreens did not offer the same or similar service I was reluctant to change to them, given I don’t know from minute to minute how I’m going to feel to drive, nor how safe it would be for me to do so, so delivery for that low a monthly price is a steal. But so far I’ve been able to pickup myself and today delivery was offered free but there is a 5-9 day wait since it’s delivered from a fulfillment center and not a local pharmacy…so we will see how the first delivery pans out. I guess as long as you’re not in dire need of the medication once you run out or get low, you could choose free delivery from Walgreens. Hopefully Walgreens will institute a similar delivery program and then it would be truly perfect. But overall I’m pleasantly surprised at their service.

   deirTamaM · 30 Aug 2026

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