Valet Living Resident

Name: Valet Living Resident
Rating: 1.8 (194 reviews)
Author: Valet Living LLC

by Valet Living LLC

iPhone · iPad

Active Last checked 31 Jul 2026

App Store ↗

Quick verdict

What it is: Store information collected; independent summary not yet available.
At a glance: Free to download

Categories and search queries

Official categories

Lifestyle

AppCorpus categories

Lifestyle

Key functions

Function	Availability	Access	Scope	Evidence
Free app	Yes	Free	—	Store published

Screens

App Store

12 store screenshots

Pricing & paywalls

App Store

Free

Last verified 31 Jul 2026

Ratings & reviews

App Store

1.8 194 ratings · App Store

1/5Pointless App
The concepts of this app is great. It is supposed to show me when the people are here to pick up my garbage, but it never does. I don’t know if that is because the collectors do not sign in when they arrive at my building or if the app simply does not work but every day even during trash collection times it says that my collection has not yet started. It sends me notifications multiple times of day, but there is nothing to notify me about because it’s not time for my collection and there are no messages. Similarly to the app, the concept of the service is great. I don’t want to carry my trash down four flights of stairs and across the large parking lot to the dumpster, but the trash collectors are given discretion to choose which bags they take and do not take and often tear a hole in a bag of trash and then say that they will not take it because it has a hole in it. They often miss entire floors of a building or simply choose not to come one day and give a lame excuse for choosing not to come to work, a recent excuse was “it’s raining”. The next day I received an email from my apartment community that literally said “sorry they did not pick up trash last night because of the rain.”

Kitten LovR 82 · 31 Jul 2026
1/5Horrible App Horrible Service
The app crashes upon opening and is entirely unusable and broken. The service is unreliable, I have put my trash in the can provided and closed the lid to keep bugs out, and it frequently gets missed if I do so, even picking up a bag next to the full can. So I get to have flies near my front door, or days old trash stinking near my front door. The times are inconsistent with trash being picked up as early as 8pm and as late as after midnight. Services frequently get canceled for the night before my complex is reached. Workers seem to have the ability to arbitrarily decide not to pick up the trash and leave notes with untrue reasons (claimed waste was not double bagged, claimed a bag was leaking that wasn't, claimed a bag was torn) would not recommend the service or the app

SCRoss96 · 31 Jul 2026
1/5Terrible app just like their service
The app has notified me 30 times in the last 3 hours that my service is about to begin. I saw that they actually finished over 3 hours ago and are long gone. But the app keeps telling me it’s about to begin. The service is also terrible. They don’t always pick up the garbage. I will see them in my complex, but then they will skip some buildings. They make excuses like a little bit of rain to cancel for a day. But they will still charge you for service even when they don’t live up to their end. The instructions clearing say that if you have more than one bag, you can stack the second one on top. But then they will only just take the one. This company is making a lot of money for not doing the work they say they will.

Bennynielsen · 31 Jul 2026
1/5Terrible
The information provided by the app is extremely slow. Like it might notify you that trash pick up is getting ready to start but the notification is many many hours late and it was completed that morning. So the notifications are pretty much worthless most of the time. if you don’t login for a few weeks, it will log you out and it may not let you back in. That happened to me and it would not take that. I was pretty sure it was correct. The reset password option does not always work either. In fact, it usually does not work. Their customer service is just about as reliable as their trash pick up if that gives you any idea. 😉

Lizzi123 · 31 Jul 2026
1/5Infuriating
This service is useless and so is the app. The fact that it is required by my complex to pay for this valet trash monthly is infuriating. The app notifications are always wrong from the actual service. The service is not consistent which means raccoons can freely make a mess of my container. It takes more effort to keep an eye out for the valet service and animals than for me to take it to the dumpster less than 200 yards away. But now-a-days complexes try to squeeze money from their tenants for things that used to be provided, like city trash. I will not move anywhere else again that this service is required, not optional.

LiLi_Lu · 31 Jul 2026

Privacy & accessibility

App Store

Privacy

Data Linked to You — Analytics — Contact Info — Email Address Developer declared
Data Linked to You — Analytics — Contact Info — Name Developer declared
Data Linked to You — Analytics — Financial Info — Payment Info Developer declared
Data Linked to You — Analytics — Identifiers — Device ID Developer declared
Data Linked to You — Analytics — Usage Data — Product Interaction Developer declared
Data Linked to You — Analytics — User Content — Customer Support Developer declared
Data Linked to You — App Functionality — Contact Info — Email Address Developer declared
Data Linked to You — App Functionality — Contact Info — Name Developer declared
Data Linked to You — App Functionality — Contact Info — Phone Number Developer declared
Data Linked to You — App Functionality — Contact Info — Physical Address Developer declared
Data Linked to You — App Functionality — Financial Info — Payment Info Developer declared
Data Linked to You — App Functionality — Identifiers — Device ID Developer declared
Data Linked to You — App Functionality — Usage Data — Product Interaction Developer declared
Data Linked to You — App Functionality — User Content — Customer Support Developer declared
Data Linked to You — App Functionality — User Content — Photos or Videos Developer declared
Data Linked to You — Developer’s Advertising or Marketing — Contact Info — Email Address Developer declared
Data Linked to You — Developer’s Advertising or Marketing — Contact Info — Name Developer declared
Data Linked to You — Developer’s Advertising or Marketing — Usage Data — Product Interaction Developer declared
Data Linked to You — Contact Info Developer declared
Data Linked to You — Financial Info Developer declared
Data Linked to You — Identifiers Developer declared
Data Linked to You — Usage Data Developer declared
Data Linked to You — User Content Developer declared
Data Not Linked to You — App Functionality — Diagnostics — Crash Data Developer declared
Data Not Linked to You — App Functionality — Diagnostics — Other Diagnostic Data Developer declared
Data Not Linked to You — App Functionality — Diagnostics — Performance Data Developer declared
Data Not Linked to You — Diagnostics Developer declared

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Accessibility

No accessibility labels collected yet.

Versions

App Store

4.4.0
Thank you for using Valet Living Home! To help our app set the standard for you and your home, we provide regular updates to enhance your experience. This version includes: • Added visual enhancements to Order History screen for additional clarity for recurring orders • Fixed plenty of pesky bugs
4.5.0
Thank you for using Valet Living Home! To help our app set the standard for you and your home, we provide regular updates to enhance your experience. This version includes: -Provided users with enhanced account and data management options -Patched recurring order and profile registration issues -Implemented "sticky buttons" -Fixed plenty of pesky bugs
4.5.2
Thank you for using Valet Living Home! To help our app set the standard for you and your home, we provide regular updates to enhance your experience. This version includes: -Fixed plenty of pesky bugs
4.5.3
Thank you for using Valet Living Home! To help our app set the standard for you and your home, we provide regular updates to enhance your experience. This version includes: - Provided "Pick up my Package" users with enhanced UI flow - Patched other UI issues for added clarity and user-friendliness - Fixed plenty of pesky bugs
4.5.4
Thank you for using Valet Living Home! To help our app set the standard for you and your home, we provide regular updates to enhance your experience. This version includes: - Bug fixes and improved stability
4.5.5
Thank you for using Valet Living Home! To help our app set the standard for you and your home, we provide regular updates to enhance your experience. This version includes: - Bug fixes and improved stability. - Improved user interface for better user experience
4.5.6
Thank you for using Valet Living Home! To help our app set the standard for you and your home, we provide regular updates to enhance your experience. This version includes: Bug fixes and improved stability Improved user interface for better user experience
4.5.7
Thank you for using Valet Living Home! To help our app set the standard for you and your home, we provide regular updates to enhance your experience. This version includes: - Bug fixes and improved stability. - Improved user interface for better user experience.
4.5.8
Thank you for using Valet Living Home! To help our app set the standard for you and your home, we provide regular updates to enhance your experience. This version includes: - Bug fixes and improved stability - Improved user interface for better user experience
4.6.0
Thank you for using Valet Living Home! To help our app set the standard for you and your home, we provide regular updates to enhance your experience. This version includes: - Added adult and minor waivers for virtual and in-person fitness classes - Changed wording of nightly collection notifications for improved clarity - Reworked Interactive Doorstep user interface - Fixed plenty of pesky bugs
4.6.1
Thank you for using Valet Living Home! To help our app set the standard for you and your home, we provide regular updates to enhance your experience. This version includes: - Fixed plenty of pesky bugs
5.0.0
Thank you for using the Valet Living app! To help our app set the standard for you and your home, we provide regular updates to enhance your experience. This version includes: A shiny, fresh coat of paint! We’ve significantly enhanced overall user navigation to make the experience more intuitive and quicker. Fixed plenty of pesky bugs.
5.1.0
Thank you for using the Valet Living app! To help our app set the standard for you and your home, we provide regular updates to enhance your experience. This version includes: Support for French and Spanish Language Fixed plenty of pesky bugs.
5.1.1
Thank you for using the Valet Living app! To help our app set the standard for you and your home, we provide regular updates to enhance your experience. This version includes: Better Configured Trash and Recycling Guidelines Fixed plenty of pesky bugs.
5.1.3
.Net Migration B2C updates Minor bug fixes
5.1.4
Thank you for using the Valet Living app! To help our app set the standard for you and your home, we provide regular updates to enhance your experience. This version includes: Community Preview: View community details and upcoming services before they launch. Enhanced Insights: Access more information about upcoming events and features in your community. Recycling Guidelines: Updated and clarified recycling information for better waste management. Fixed plenty of pesky bugs. Update now for these enhancements and more!
5.1.6
Thank you for using the Valet Living app! To help our app set the standard for you and your home, we provide regular updates to enhance your experience. This version includes: Feedback Survey : You can provide feedback on your experience with application Fixed plenty of pesky bugs. Update now for these enhancements and more!
5.1.7
Thank you for using our app! To help us set the standard for your experience, we provide regular updates to enhance your journey. This version includes: - Fixed Push Notification navigation issue and other bugs in Pick Up My Trash screen Update now for these enhancements and more!
5.1.8
What’s New: Guest Access: Explore communities without the need for an account, view detailed community information, and stay updated with relevant push notifications. Redesign Enhancements: A refreshed launch screen, updated trash collection details, an improved events section, and enhanced profile, support, and settings screens for a more seamless experience. Bug Fixes & Performance Improvements: Optimizations to ensure smoother navigation and faster performance across the app. This version keeps it concise while adding a touch more polish and flow!
5.1.9
What’s New: Come Back Request: Guests can now submit "Come Back" requests directly via the App/Portal. Community & Unit Retention: Registration process improved to retain community details and unit number for guest users. Navigation Enhancement: Seamless navigation for guest users to return to the previous screen after completing registration. Bug Fixes & Performance Improvements: Optimisations to ensure smoother navigation and faster performance across the app. This version keeps it concise while adding a touch more polish and flow!
5.2.0
Resolved the Invalid Culture Identifier bug. Updated the application with support for migration to .NET 8
5.2.1
Minor UI Enhancements
5.3.0
• Guest users can now access Notification Center in Resident Mobile App • Community Message toggle added to Resident • Push notifications for community messages enabled for Resident
5.4.0
Improved address experience for better clarity and usability Updated address field labels to make apartment and building details easier to understand Minor UI refinements for a smoother profile and service request flow
5.4.2 · 18 Jun 2026
Mixpanel - Inflated MTU count issue fix

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Alternatives

Tour24 self-guided apt tour — Same category + similar ratings
Resident Portal Mobile — Same category + similar ratings

Availability by market

Data quality & evidence

Page completeness: Live store listing
Last verified: 31 Jul 2026
Sources: App Store

Independent summary has not been published yet.

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Compare Valet Living Resident with Tour24 self-guided apt tour.

View JSON

GET /api/v3/apps/1311568445

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      "reviews": [
        {
          "rating": 1,
          "title": "Pointless App",
          "body": "The concepts of this app is great. It is supposed to show me when the people are here to pick up my garbage, but it never does. I don’t know if that is because the collectors do not sign in when they arrive at my building or if the app simply does not work but every day even during trash collection times it says that my collection has not yet started. It sends me notifications multiple times of day, but there is nothing to notify me about because it’s not time for my collection and there are no messages. Similarly to the app, the concept of the service is great. I don’t want to carry my trash down four flights of stairs and across the large parking lot to the dumpster, but the trash collectors are given discretion to choose which bags they take and do not take and often tear a hole in a bag of trash and then say that they will not take it because it has a hole in it. They often miss entire floors of a building or simply choose not to come one day and give a lame excuse for choosing not to come to work, a recent excuse was “it’s raining”. The next day I received an email from my apartment community that literally said “sorry they did not pick up trash last night because of the rain.”",
          "author": "Kitten LovR 82",
          "date": "31 Jul 2026"
        },
        {
          "rating": 1,
          "title": "Horrible App Horrible Service",
          "body": "The app crashes upon opening and is entirely unusable and broken. The service is unreliable, I have put my trash in the can provided and closed the lid to keep bugs out, and it frequently gets missed if I do so, even picking up a bag next to the full can. So I get to have flies near my front door, or days old trash stinking near my front door. The times are inconsistent with trash being picked up as early as 8pm and as late as after midnight. Services frequently get canceled for the night before my complex is reached. Workers seem to have the ability to arbitrarily decide not to pick up the trash and leave notes with untrue reasons (claimed waste was not double bagged, claimed a bag was leaking that wasn't, claimed a bag was torn) would not recommend the service or the app",
          "author": "SCRoss96",
          "date": "31 Jul 2026"
        },
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          "title": "Terrible app just like their service",
          "body": "The app has notified me 30 times in the last 3 hours that my service is about to begin. I saw that they actually finished over 3 hours ago and are long gone. But the app keeps telling me it’s about to begin. The service is also terrible. They don’t always pick up the garbage. I will see them in my complex, but then they will skip some buildings. They make excuses like a little bit of rain to cancel for a day. But they will still charge you for service even when they don’t live up to their end. The instructions clearing say that if you have more than one bag, you can stack the second one on top. But then they will only just take the one. This company is making a lot of money for not doing the work they say they will.",
          "author": "Bennynielsen",
          "date": "31 Jul 2026"
        },
        {
          "rating": 1,
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          "body": "The information provided by the app is extremely slow. Like it might notify you that trash pick up is getting ready to start but the notification is many many hours late and it was completed that morning. So the notifications are pretty much worthless most of the time. if you don’t login for a few weeks, it will log you out and it may not let you back in. That happened to me and it would not take that. I was pretty sure it was correct. The reset password option does not always work either. In fact, it usually does not work. Their customer service is just about as reliable as their trash pick up if that gives you any idea. 😉",
          "author": "Lizzi123",
          "date": "31 Jul 2026"
        },
        {
          "rating": 1,
          "title": "Infuriating",
          "body": "This service is useless and so is the app. The fact that it is required by my complex to pay for this valet trash monthly is infuriating. The app notifications are always wrong from the actual service. The service is not consistent which means raccoons can freely make a mess of my container. It takes more effort to keep an eye out for the valet service and animals than for me to take it to the dumpster less than 200 yards away. But now-a-days complexes try to squeeze money from their tenants for things that used to be provided, like city trash. I will not move anywhere else again that this service is required, not optional.",
          "author": "LiLi_Lu",
          "date": "31 Jul 2026"
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          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "Usage Data",
          "source": "Developer declared"
        },
        {
          "title": "Data Linked to You",
          "detail": "User Content",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "App Functionality — Diagnostics — Crash Data",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "App Functionality — Diagnostics — Other Diagnostic Data",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "App Functionality — Diagnostics — Performance Data",
          "source": "Developer declared"
        },
        {
          "title": "Data Not Linked to You",
          "detail": "Diagnostics",
          "source": "Developer declared"
        }
      ],
      "accessibility": []
    }
  ],
  "changes": [
    {
      "store": "apple",
      "version": "4.4.0",
      "released_at": null,
      "notes": "Thank you for using Valet Living Home! To help our app set the standard for you and your home, we provide regular updates to enhance your experience. This version includes: • Added visual enhancements to Order History screen for additional clarity for recurring orders • Fixed plenty of pesky bugs"
    },
    {
      "store": "apple",
      "version": "4.5.0",
      "released_at": null,
      "notes": "Thank you for using Valet Living Home! To help our app set the standard for you and your home, we provide regular updates to enhance your experience. This version includes: -Provided users with enhanced account and data management options -Patched recurring order and profile registration issues -Implemented \"sticky buttons\" -Fixed plenty of pesky bugs"
    },
    {
      "store": "apple",
      "version": "4.5.2",
      "released_at": null,
      "notes": "Thank you for using Valet Living Home! To help our app set the standard for you and your home, we provide regular updates to enhance your experience. This version includes: -Fixed plenty of pesky bugs"
    },
    {
      "store": "apple",
      "version": "4.5.3",
      "released_at": null,
      "notes": "Thank you for using Valet Living Home! To help our app set the standard for you and your home, we provide regular updates to enhance your experience. This version includes: - Provided \"Pick up my Package\" users with enhanced UI flow - Patched other UI issues for added clarity and user-friendliness - Fixed plenty of pesky bugs"
    },
    {
      "store": "apple",
      "version": "4.5.4",
      "released_at": null,
      "notes": "Thank you for using Valet Living Home! To help our app set the standard for you and your home, we provide regular updates to enhance your experience. This version includes: - Bug fixes and improved stability"
    },
    {
      "store": "apple",
      "version": "4.5.5",
      "released_at": null,
      "notes": "Thank you for using Valet Living Home! To help our app set the standard for you and your home, we provide regular updates to enhance your experience. This version includes: - Bug fixes and improved stability. - Improved user interface for better user experience"
    },
    {
      "store": "apple",
      "version": "4.5.6",
      "released_at": null,
      "notes": "Thank you for using Valet Living Home! To help our app set the standard for you and your home, we provide regular updates to enhance your experience. This version includes: Bug fixes and improved stability Improved user interface for better user experience"
    },
    {
      "store": "apple",
      "version": "4.5.7",
      "released_at": null,
      "notes": "Thank you for using Valet Living Home! To help our app set the standard for you and your home, we provide regular updates to enhance your experience. This version includes: - Bug fixes and improved stability. - Improved user interface for better user experience."
    },
    {
      "store": "apple",
      "version": "4.5.8",
      "released_at": null,
      "notes": "Thank you for using Valet Living Home! To help our app set the standard for you and your home, we provide regular updates to enhance your experience. This version includes: - Bug fixes and improved stability - Improved user interface for better user experience"
    },
    {
      "store": "apple",
      "version": "4.6.0",
      "released_at": null,
      "notes": "Thank you for using Valet Living Home! To help our app set the standard for you and your home, we provide regular updates to enhance your experience. This version includes: - Added adult and minor waivers for virtual and in-person fitness classes - Changed wording of nightly collection notifications for improved clarity - Reworked Interactive Doorstep user interface - Fixed plenty of pesky bugs"
    },
    {
      "store": "apple",
      "version": "4.6.1",
      "released_at": null,
      "notes": "Thank you for using Valet Living Home! To help our app set the standard for you and your home, we provide regular updates to enhance your experience. This version includes: - Fixed plenty of pesky bugs"
    },
    {
      "store": "apple",
      "version": "5.0.0",
      "released_at": null,
      "notes": "Thank you for using the Valet Living app! To help our app set the standard for you and your home, we provide regular updates to enhance your experience. This version includes: A shiny, fresh coat of paint! We’ve significantly enhanced overall user navigation to make the experience more intuitive and quicker. Fixed plenty of pesky bugs."
    },
    {
      "store": "apple",
      "version": "5.1.0",
      "released_at": null,
      "notes": "Thank you for using the Valet Living app! To help our app set the standard for you and your home, we provide regular updates to enhance your experience. This version includes: Support for French and Spanish Language Fixed plenty of pesky bugs."
    },
    {
      "store": "apple",
      "version": "5.1.1",
      "released_at": null,
      "notes": "Thank you for using the Valet Living app! To help our app set the standard for you and your home, we provide regular updates to enhance your experience. This version includes: Better Configured Trash and Recycling Guidelines Fixed plenty of pesky bugs."
    },
    {
      "store": "apple",
      "version": "5.1.3",
      "released_at": null,
      "notes": ".Net Migration B2C updates Minor bug fixes"
    },
    {
      "store": "apple",
      "version": "5.1.4",
      "released_at": null,
      "notes": "Thank you for using the Valet Living app! To help our app set the standard for you and your home, we provide regular updates to enhance your experience. This version includes: Community Preview: View community details and upcoming services before they launch. Enhanced Insights: Access more information about upcoming events and features in your community. Recycling Guidelines: Updated and clarified recycling information for better waste management. Fixed plenty of pesky bugs. Update now for these enhancements and more!"
    },
    {
      "store": "apple",
      "version": "5.1.6",
      "released_at": null,
      "notes": "Thank you for using the Valet Living app! To help our app set the standard for you and your home, we provide regular updates to enhance your experience. This version includes: Feedback Survey : You can provide feedback on your experience with application Fixed plenty of pesky bugs. Update now for these enhancements and more!"
    },
    {
      "store": "apple",
      "version": "5.1.7",
      "released_at": null,
      "notes": "Thank you for using our app! To help us set the standard for your experience, we provide regular updates to enhance your journey. This version includes: - Fixed Push Notification navigation issue and other bugs in Pick Up My Trash screen Update now for these enhancements and more!"
    },
    {
      "store": "apple",
      "version": "5.1.8",
      "released_at": null,
      "notes": "What’s New: Guest Access: Explore communities without the need for an account, view detailed community information, and stay updated with relevant push notifications. Redesign Enhancements: A refreshed launch screen, updated trash collection details, an improved events section, and enhanced profile, support, and settings screens for a more seamless experience. Bug Fixes & Performance Improvements: Optimizations to ensure smoother navigation and faster performance across the app. This version keeps it concise while adding a touch more polish and flow!"
    },
    {
      "store": "apple",
      "version": "5.1.9",
      "released_at": null,
      "notes": "What’s New: Come Back Request: Guests can now submit \"Come Back\" requests directly via the App/Portal. Community & Unit Retention: Registration process improved to retain community details and unit number for guest users. Navigation Enhancement: Seamless navigation for guest users to return to the previous screen after completing registration. Bug Fixes & Performance Improvements: Optimisations to ensure smoother navigation and faster performance across the app. This version keeps it concise while adding a touch more polish and flow!"
    }
  ],
  "alternatives": [
    {
      "app_id": 1462185580,
      "name": "Tour24 self-guided apt tour",
      "url": "https://appcorpus.com/apps/tour24-self-guided-apt-tour-1462185580",
      "reason": "Same category + similar ratings"
    },
    {
      "app_id": 443831139,
      "name": "Resident Portal Mobile",
      "url": "https://appcorpus.com/apps/resident-portal-mobile-443831139",
      "reason": "Same category + similar ratings"
    }
  ],
  "evidence_summary": {
    "index_state": "S1",
    "evidence_level": 1,
    "level_label": "Live store listing",
    "indexable": true,
    "last_verified_at": "2026-07-31",
    "unknown_fields": [
      "Independent summary has not been published yet."
    ],
    "sources": [
      "App Store"
    ]
  },
  "availability_markets": {
    "live": [
      "us"
    ],
    "selected": "us",
    "note": null
  },
  "feature_events": {
    "events": []
  },
  "features_slice": {
    "plans": [
      {
        "code": "free",
        "label": "Free",
        "kind": "free",
        "status": "inferred",
        "prices": [],
        "trial": null
      }
    ],
    "features": [],
    "unknown_features": [],
    "data_cutoff": "31 Jul 2026"
  }
}