UMR | Health

Name: UMR | Health
Rating: 4.6 (17021 reviews)
Author: United HealthCare Services, Inc.

by United HealthCare Services, Inc.

iPhone

Active Last checked 30 Aug 2026

App Store ↗

Quick verdict

What it is: Store information collected; independent summary not yet available.
At a glance: Free to download

Categories and search queries

Official categories

Medical

AppCorpus categories

Medical

Key functions

Function	Availability	Access	Scope	Evidence
Apple Wallet	Yes	Free	App Store	Store published
Free app	Yes	Free	—	Store published

Screens

App Store

8 store screenshots

Pricing & paywalls

App Store

Free

Last verified 30 Aug 2026

Ratings & reviews

App Store

4.6 17021 ratings · App Store

2/5not super helpful
9 times out of 10 when I try to go to the wellness benefits area, it doesn’t open. it kind of opens up a website instead of just being able to stay on the app and read my wellness benefits and what not. It doesn’t actually let me choose the option to open it in a different web browser; it’s just like it opens up a webpage sort of connected to umr but not actually really in the app, and then I just get a blank white screen. It looks like it’s loading for a bit with the spinning wheel, just a blank white screen. So if you want to actually work on using your wellness benefits and gaining points and everything, you have to go to the actual website because the app doesn’t bring you there and doesn’t do anything; it is not helpful.

Ilikethetwins · 30 Aug 2026
2/5Poor development
Overall this app is poorly designed. Input fields should be defaulted to number fields (where appropriate) to minimize keystrokes for the user. Better yet, consider using sliders to calculate number of cups or number of miles, etc. additionally, there is no flexibility in tracking for challenges. If the challenge starts January 1, but you don’t come across the challenge until late February, you are obligated go back and enter data for the weeks that you missed. Can you imagine starting in June ?! You should be able to select the week you want and begin tracking.

Bar 24 Princess · 30 Aug 2026
1/5The app is pretty useless
I have not yet been able to find a provider through the app (or mobile web page). I was able to chat with a representative on Monday who was able to help me determine if a provider I was looking at was in-network. Unfortunately, they were not able to see my young daughter. So I went back into the app to try to find a provider again, but I keep having the same issue. I figured I would give the chat a try again but I must have tried during peak times and I was in a queue. This wouldn’t bother me except for the fact that I went from being 4th in line, the 3rd, then 2nd, then 2nd again… and again… and again. I never advanced beyond that so I gave up. All I want is to view my providers!

adanegra · 30 Aug 2026
2/5A bad website disguised as an app
When you log in to this app (a process that fails about 1/3 of the time) it just loads information from the website in the shape of an iPhone screen. It is slow, and clunky. Finding a healthcare provider still requires the app to load several external websites rather than just query the servers and load the information into the app. I would give it 1 star but you can wrestle with the sloppy UI and find the info you need. It just requires many more steps than it would take if the app was well made.

Ozexpat · 30 Aug 2026
1/5Massive technical issues still not addressed
I've been able to get all the way through logging in and verifying my id only to be automatically logged out. I've called about this issue multiple times to be told "try a desktop" (this is an app by the way) When I'm click the number posted on the page for technical help you get you get UMR who after multiple redirects finally gives you the right number while you can listen to the on hold message telling you that you wouldn't need to sit on hold if you used the online services (that I am still trying to access) This has been going on for months. I'm not trying to play games, I'm trying to get access to information to make better health decisions. At least post the right help number!! Ps do not even try to tell me to log out and log back in. I'm a health IT professional, I can assure you this is not user error.

Thisnametaken21543 · 30 Aug 2026

Privacy & accessibility

App Store

Privacy

Data Not Linked to You — Analytics — Diagnostics — Crash Data Developer declared
Data Not Linked to You — Analytics — Usage Data — Product Interaction Developer declared
Data Not Linked to You — Analytics — User Content — Customer Support Developer declared
Data Not Linked to You — Diagnostics Developer declared
Data Not Linked to You — Usage Data Developer declared
Data Not Linked to You — User Content Developer declared

Accessibility

No accessibility labels collected yet.

Versions

App Store

2.10.0
In this month’s release, we’ve squashed some bugs and fine-tuned a few things under the hood for snappier performance …all to make your UMR | Health mobile experience even better!
2.11.0
This month’s release includes the ability to save your login passwords via iOS Password Manager (iCloud Keychain) …all to make your UMR | Health mobile experience even better!
2.12.3
In this month’s release, we’ve squashed some bugs and fine-tuned a few things under the hood for snappier performance …all to make your UMR | Health mobile experience even better!
2.13.0
UMR | Health - We've made updates to enhance the ease and reliability of our UMR | Health app.
2.14.0
Thank you for using the UMR | Health app! In this update, we're improving our code behind the scenes to make our app easier and more reliable to use.
2.15.0
Thank you for using the UMR | Health app! We're working behind the scenes in this update to enhance the app's usability and dependability.
2.16.0
Thank you for using the UMR | Health app! We're working behind the scenes in this update to enhance the app's usability and dependability.
2.17.0
Thank you for using the UMR | Health app! Apple Wallet integration is here. With this update, you can now add your Health plan details securely to your Apple Wallet and enjoy an enhanced ID card screen.
2.18.0
Thank you for using the UMR | Health app! This release includes visual updates and enhancements, like an improved Accident Details form, that makes using the app simpler and helps you get things done more efficiently.
2.19.0
We’ve made some design improvements and usability enhancements to make your UMR | Health app experience even smoother.
2.20.0
We’ve made subtle design and performance improvements to help you get the most out of your UMR | Health app.
2.21.0
Thank you for using the UMR | Health app! We’ve made subtle updates to the design and performance to help you enjoy a smoother, more efficient experience with your UMR | Health app.
2.22.0
Thank you for using the UMR | Health app! In this release, we’ve made subtle design enhancements and performance improvements to deliver a smoother, more efficient experience.
2.23.0
Thanks for using the UMR | Health app! This update includes subtle design refinements and performance enhancements to improve your overall experience.
2.24.0
Thank you for using the UMR | Health app! This update delivers subtle design updates and performance improvements to enhance your experience.
2.25.0
Thank you for using the UMR | Health app! We’ve made enhanced benefits information easier to find with a clearer view of your coverage and additional plan details. This update also brings design improvements aligned with umr.com, inspired by your feedback.
2.26.0
Thank you for using the UMR | Health app! This update includes subtle design refinements and performance improvements to enhance clarity and responsiveness.
2.27.0
Thank you for using the UMR | Health app! We’ve made some small updates to help things feel a little smoother and to make your experience more reliable.
2.28.0
Thank you for using the UMR | Health app! We’ve made a few minor updates behind the scenes to improve performance and maintain a seamless experience.
2.29.0
Thank you for using the UMR | Health app! We’ve made meaningful updates to improve how you access and review your Claims and Explanation of Benefits (EOB). You’ll also notice a more modern experience with improved performance and usability.
2.30.1 · 10 Jul 2026
Thank you for using the UMR | Health app! We've added new resources and expanded support content to make it easier to access information when you need it. This update also includes experience improvements and enhanced stability.
2.31.0 · 13 Aug 2026
Thank you for using the UMR | Health app! We've expanded Prior Authorization capabilities and added new resources to help you find answers and track information more easily. This update also includes experience improvements to support a more reliable and responsive app.
2.6.0
We’ve been busy behind the scenes to provide our members with additional goodies to further enhance the UMR | Health mobile app. This update includes new “Things To Do” functionality, in addition to various performance improvements and bug fixes…all to make your UMR | Health mobile app experience even better!
2.7.0
In this month’s release, we’ve squashed some bugs and fine-tuned a few things under the hood for snappier performance, …all to make your UMR | Health mobile experience even better!
2.8.0
This month’s release includes a new Claims Submission feature that allows members to submit their claims directly in the app, along with bug fixes and performance improvements - all to make your UMR | Health mobile experience even better!
2.9.1
This month’s release includes language support for Spanish and Mandarin translations, along with a new Message Center that allows members to view, reply and compose secure email…all to make your UMR | Health mobile experience even better!

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Alternatives

Accolade, Inc. — Same category + similar ratings
OptumRx — Same category + similar ratings
VSP Vision Care On the Go — Same category + similar ratings
Quantum Health — Same category + similar ratings
Included Health — Same category + similar ratings
Guardian® — Same category + similar ratings

Availability by market

Data quality & evidence

Page completeness: Live store listing
Last verified: 30 Aug 2026
Sources: App Store

Independent summary has not been published yet.

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Example prompt

Compare UMR | Health with Accolade, Inc..

View JSON

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          "rating": 2,
          "title": "not super helpful",
          "body": "9 times out of 10 when I try to go to the wellness benefits area, it doesn’t open. it kind of opens up a website instead of just being able to stay on the app and read my wellness benefits and what not. It doesn’t actually let me choose the option to open it in a different web browser; it’s just like it opens up a webpage sort of connected to umr but not actually really in the app, and then I just get a blank white screen. It looks like it’s loading for a bit with the spinning wheel, just a blank white screen. So if you want to actually work on using your wellness benefits and gaining points and everything, you have to go to the actual website because the app doesn’t bring you there and doesn’t do anything; it is not helpful.",
          "author": "Ilikethetwins",
          "date": "30 Aug 2026"
        },
        {
          "rating": 2,
          "title": "Poor development",
          "body": "Overall this app is poorly designed. Input fields should be defaulted to number fields (where appropriate) to minimize keystrokes for the user. Better yet, consider using sliders to calculate number of cups or number of miles, etc. additionally, there is no flexibility in tracking for challenges. If the challenge starts January 1, but you don’t come across the challenge until late February, you are obligated go back and enter data for the weeks that you missed. Can you imagine starting in June ?! You should be able to select the week you want and begin tracking.",
          "author": "Bar 24 Princess",
          "date": "30 Aug 2026"
        },
        {
          "rating": 1,
          "title": "The app is pretty useless",
          "body": "I have not yet been able to find a provider through the app (or mobile web page). I was able to chat with a representative on Monday who was able to help me determine if a provider I was looking at was in-network. Unfortunately, they were not able to see my young daughter. So I went back into the app to try to find a provider again, but I keep having the same issue. I figured I would give the chat a try again but I must have tried during peak times and I was in a queue. This wouldn’t bother me except for the fact that I went from being 4th in line, the 3rd, then 2nd, then 2nd again… and again… and again. I never advanced beyond that so I gave up. All I want is to view my providers!",
          "author": "adanegra",
          "date": "30 Aug 2026"
        },
        {
          "rating": 2,
          "title": "A bad website disguised as an app",
          "body": "When you log in to this app (a process that fails about 1/3 of the time) it just loads information from the website in the shape of an iPhone screen. It is slow, and clunky. Finding a healthcare provider still requires the app to load several external websites rather than just query the servers and load the information into the app. I would give it 1 star but you can wrestle with the sloppy UI and find the info you need. It just requires many more steps than it would take if the app was well made.",
          "author": "Ozexpat",
          "date": "30 Aug 2026"
        },
        {
          "rating": 1,
          "title": "Massive technical issues still not addressed",
          "body": "I've been able to get all the way through logging in and verifying my id only to be automatically logged out. I've called about this issue multiple times to be told \"try a desktop\" (this is an app by the way) When I'm click the number posted on the page for technical help you get you get UMR who after multiple redirects finally gives you the right number while you can listen to the on hold message telling you that you wouldn't need to sit on hold if you used the online services (that I am still trying to access) This has been going on for months. I'm not trying to play games, I'm trying to get access to information to make better health decisions. At least post the right help number!! Ps do not even try to tell me to log out and log back in. I'm a health IT professional, I can assure you this is not user error.",
          "author": "Thisnametaken21543",
          "date": "30 Aug 2026"
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      "version": "2.10.0",
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    },
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      "store": "apple",
      "version": "2.11.0",
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      "notes": "This month’s release includes the ability to save your login passwords via iOS Password Manager (iCloud Keychain) …all to make your UMR | Health mobile experience even better!"
    },
    {
      "store": "apple",
      "version": "2.12.3",
      "released_at": null,
      "notes": "In this month’s release, we’ve squashed some bugs and fine-tuned a few things under the hood for snappier performance …all to make your UMR | Health mobile experience even better!"
    },
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    },
    {
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      "version": "2.14.0",
      "released_at": null,
      "notes": "Thank you for using the UMR | Health app! In this update, we're improving our code behind the scenes to make our app easier and more reliable to use."
    },
    {
      "store": "apple",
      "version": "2.15.0",
      "released_at": null,
      "notes": "Thank you for using the UMR | Health app! We're working behind the scenes in this update to enhance the app's usability and dependability."
    },
    {
      "store": "apple",
      "version": "2.16.0",
      "released_at": null,
      "notes": "Thank you for using the UMR | Health app! We're working behind the scenes in this update to enhance the app's usability and dependability."
    },
    {
      "store": "apple",
      "version": "2.17.0",
      "released_at": null,
      "notes": "Thank you for using the UMR | Health app! Apple Wallet integration is here. With this update, you can now add your Health plan details securely to your Apple Wallet and enjoy an enhanced ID card screen."
    },
    {
      "store": "apple",
      "version": "2.18.0",
      "released_at": null,
      "notes": "Thank you for using the UMR | Health app! This release includes visual updates and enhancements, like an improved Accident Details form, that makes using the app simpler and helps you get things done more efficiently."
    },
    {
      "store": "apple",
      "version": "2.19.0",
      "released_at": null,
      "notes": "We’ve made some design improvements and usability enhancements to make your UMR | Health app experience even smoother."
    },
    {
      "store": "apple",
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      "released_at": null,
      "notes": "We’ve made subtle design and performance improvements to help you get the most out of your UMR | Health app."
    },
    {
      "store": "apple",
      "version": "2.21.0",
      "released_at": null,
      "notes": "Thank you for using the UMR | Health app! We’ve made subtle updates to the design and performance to help you enjoy a smoother, more efficient experience with your UMR | Health app."
    },
    {
      "store": "apple",
      "version": "2.22.0",
      "released_at": null,
      "notes": "Thank you for using the UMR | Health app! In this release, we’ve made subtle design enhancements and performance improvements to deliver a smoother, more efficient experience."
    },
    {
      "store": "apple",
      "version": "2.23.0",
      "released_at": null,
      "notes": "Thanks for using the UMR | Health app! This update includes subtle design refinements and performance enhancements to improve your overall experience."
    },
    {
      "store": "apple",
      "version": "2.24.0",
      "released_at": null,
      "notes": "Thank you for using the UMR | Health app! This update delivers subtle design updates and performance improvements to enhance your experience."
    },
    {
      "store": "apple",
      "version": "2.25.0",
      "released_at": null,
      "notes": "Thank you for using the UMR | Health app! We’ve made enhanced benefits information easier to find with a clearer view of your coverage and additional plan details. This update also brings design improvements aligned with umr.com, inspired by your feedback."
    },
    {
      "store": "apple",
      "version": "2.26.0",
      "released_at": null,
      "notes": "Thank you for using the UMR | Health app! This update includes subtle design refinements and performance improvements to enhance clarity and responsiveness."
    },
    {
      "store": "apple",
      "version": "2.27.0",
      "released_at": null,
      "notes": "Thank you for using the UMR | Health app! We’ve made some small updates to help things feel a little smoother and to make your experience more reliable."
    },
    {
      "store": "apple",
      "version": "2.28.0",
      "released_at": null,
      "notes": "Thank you for using the UMR | Health app! We’ve made a few minor updates behind the scenes to improve performance and maintain a seamless experience."
    },
    {
      "store": "apple",
      "version": "2.29.0",
      "released_at": null,
      "notes": "Thank you for using the UMR | Health app! We’ve made meaningful updates to improve how you access and review your Claims and Explanation of Benefits (EOB). You’ll also notice a more modern experience with improved performance and usability."
    }
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    {
      "app_id": 1637680531,
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}